Zefir

Hotel has great location to beach and bus to strip and Old Nesebar. My room was very modern and clean. Air conditioning in room however no kettle, fridge and very limited wardrobe space which was fine for just me but for more maybe challenging as no where to put your cases out of the way. Majority of guests during my stay German and Polish, thank god a met a couple of English ladies to talk to and keep me sane. No atmosphere as pool, music tape on loop and not much entertainment in the evenings. Again thank god World Cup had started for something to do. The restaurant was something else, I’m fussy but I did find something I like. Majority of guests half board to dinner time was a mad rush frenzy of people piling up there plates….absolutely no manners. Drinks in restaurant only served at breakfast and you can’t get a cuppa till 7.30am or after 4pm. Sign on restaurant that food cannot no be taken out of restaurant in which one even the restaurant manager was in the door stopping people searching bags…yes I was stopped . I arrived midnight on a Monday to had a late pick up the following Monday, due to excitement of going home I had packed up and checked out by 8am in which they cut off my wristband so access to food and drink was denied and due to lack of English no one to ask to get me something. Jet2 you have a great reputation you need to look at taking this hotel off your list as I feel not catering for English clients. Lovely weather and location but hotel and atmosphere let me done.

The hotel was clean and housekeeping was good, but overall the experience was disappointing. Food quality was poor, often cold, and there were very limited options, especially for vegetarians. We booked half board expecting to eat elsewhere, but almost everything nearby was closed and local shops only sold snacks. The hotel offered no flexibility to buy additional meals unless upgrading to full board. Amenities were extremely limited – no indoor pool, no meaningful activities, and the play area is only suitable for very young children (around under 4s). The unheated pools and lack of entertainment meant there was very little to do after a couple of days. Overall, not great value for families.

Ok. Hour walk from sunny beach central, there is a bus there about 8 stops. Terrible reception staff. Food cold and not heated trays , but there is a microwave

Just spent a week in the hotel Zafir in Bulgaria, which was one of the worst hotels we have ever experienced. From arriving at our destination, we were immidietally disappointed, no welcome from staff, there was lack of professiolism. The food was served luke warm or cold, poor presentation and limited choices. Which meant spending money eating elsewhere. All inclusive snacks offered were cold pizza or salami sandwiches, the beer ran out, but staff were too lazy to change the barrel. The room was clean but small with inadequate space. We've been on jet 2 holidays before, and never have we experienced such an extremely dissatisfied vacation. We feel that our hard earned money was wasted and ruined our first visit to Bulgaria. Please do not go to this hotel, misleading publication from jet 2. Mark & Pauline

Worse hotel we have stayed in food basic not much choice and always cold same dessert every day snacks was just a pizza not what you expect for all inclusive and the one day they even run out of beer if it wasn't for the pub over the road it would of been awful you don't expect to pay extra to eat and drink somewhere else