WYNDHAM GARDEN LARA

Had an amazing few days,food was 10/10…Asian restaurant was beautiful…staff were very attentive and polite….pool was lovely and the private beach and facilities were unreal…We will be back *****

Just got back from 2 weeks at the Wyndham gardens Lara, we are 2 couples over 50 and had a brilliant time throughout the fortnight, 2nd visit having come same time last year, Hotel is well maintained and managed, with plenty of staff maintaining all aspects of running a sizeable hotel alongside it’s sister hotel the Ramada, Food is excellent in all the restaurants and snack bars. Bars are ran pretty well as well, maybe the spirits are a little strong but you can always ask for a single rather than the doubles they serve! The pools are all great and well maintained, There’s loads of choices to spend your day with great spots at both hotels and down at the beach bar area and beach itself, paid 60 euros for a pavilion hut at the beach and was looked after by Haddi who served our drinks and food while we were there, we did it twice it was that good. Great fitness and spa areas Had a Turkish shave twice while there by Mustafa, great bloke👍👍 Entertainment is okay but there’s choices in the 3 areas of the hotel, Ramada entertainment is really good if you want to chill I found. Can’t fault anything about the holiday, will be back in June next year and possibly in September this year Thanks Wyndham garden Lara👍👍👍👍

We have just come back from a week at Wyndham Gardens. Overall this is a excellent hotel. Everywhere is very clean - rooms as well as communal areas. The facilities are also great, especially for little ones. We took our 3 year old and she had a fantastic time in the toddler pool, the kids club and the mini disco. Staff were very helpful. Food and drink was good and it's so helpful to have water and ice cream on tap all day! Just a small FYI - if you need to use the laundry service 'same day' does not mean same day but they did tell us they were working on the translation, apparently it is an error with the Turkish/English translation. A word of warning - I'd say if this was an adult only break I might look at booking elsewhere just as this is very much a 'family' hotel - and all that comes with children tantrums/crying etc - which is fine if you are one of them but I think it would become a bit frustrating if you were there for peace and quiet! On the whole though - this is a good all inclusive hotel and I would definitely recommend booking :D

We recently stayed at Wyndham Garden Lara in Antalya for a 6-day family holiday as a group of seven (six adults and one child). Unfortunately, despite the hotel having good facilities, our overall experience fell well below our expectations due to repeated issues with customer service and communication. Firstly, staff members were often rude, dismissive and made us feel as though we were inconveniencing them whenever we asked for assistance. What made this particularly upsetting was that we consistently observed the same staff members treating white guests with significantly more warmth, patience and friendliness than they showed towards our family. This was especially noticeable amongst several reception staff throughout our stay. The buffet restaurant offered a good variety of food, and the waiting staff were generally willing to help. However, the service was incredibly slow. Every single day we would be asked what drinks we wanted, yet we would routinely wait well over 10 minutes without receiving them. On every occasion, I eventually had to leave the table and chase someone for our drinks, which became a daily frustration and took away from what should have been a relaxing dining experience. One of the most unpleasant experiences occurred during check-out. A member of the housekeeping staff unexpectedly swore at members of our family who had stayed in the family suite. This happened without any clear explanation or provocation and left us completely shocked. It was an unacceptable way to end our holiday. The hotel facilities themselves were generally of a good standard. The spa was clean and well presented, and I had booked a massage treatment. However, despite specifically requesting a male masseur for my own comfort, my original appointment at 9:30am was delayed and rescheduled to 1:00pm. Whilst I understand that unforeseen circumstances can happen, this significantly disrupted the plans for the rest of my day. For Muslim families considering this hotel, it is worth noting that many guests walk freely throughout the hotel in swimwear, including inside communal areas. Whilst we fully respect that everyone has different customs and holiday preferences, this was different from what we had personally expected and made some members of our family feel less comfortable in certain areas of the hotel, and was not something we had anticipated based on our understanding of Turkey as a Muslim-friendly destination. Families with similar values may wish to be aware of this before booking. Our experience with the bar staff was equally disappointing. We only discovered on our final day that a wider range of drinks, including alcohol-free cocktails, as well as ice cream, were included as part of the all-inclusive package. None of this had been explained during check-in, meaning we missed out on facilities that we had paid for throughout almost our entire stay. When we finally decided to make use of the bar on our last day, we queued for over ten minutes before ordering seven alcohol-free mojitos for our family. The member of bar staff visibly rolled her eyes and looked at us with obvious frustration, making it very clear that she felt we were inconveniencing her. Again, we did not observe the same attitude being shown towards other guests who were ordering drinks before or after us. Another disappointment related to the hotel’s à la carte restaurants. During check-in we were informed that we would be able to dine at either the Asian or Mexican restaurant during our stay. However, when we later tried to make a reservation, we were informed that guests staying fewer than seven nights were not eligible. As our holiday was only six nights, just one day short of the requirement, we were disappointed that there was no flexibility, goodwill gesture or attempt to accommodate us, particularly as we had been given incorrect information when we arrived. Overall, whilst Wyndham Garden Lara offers good facilities, clean accommodation and decent food, the attitude and professionalism of many members of staff significantly impacted our holiday. A hotel can have excellent amenities, but customer service ultimately shapes the guest experience, and unfortunately ours was overwhelmingly negative. I would not return to this hotel, nor would I recommend it to friends or family, primarily because of the consistently poor customer service we experienced. I hope management takes genuine steps to improve staff training, communication with guests and the overall standard of hospitality, as the hotel itself has the potential to offer a much better experience than the one we received.

We have just returned from our second trip to Wyndham Garden Lara, and once again we had the most fantastic holiday. Room: We stayed in a family suite for two adults and three children. There was plenty of space for all of us, and the room was cleaned to a very high standard every day. Food: There was an excellent choice at the buffet throughout the day. Our favourite place to eat was the beach restaurant at lunchtime. We tried two of the à la carte restaurants – the Asian and the Italian. The Asian restaurant was okay, with average food and rather slow service. The Italian, however, was outstanding, with attentive staff and delicious food. Looking back, we wish we'd tried the Mexican instead of the Asian. Bars: There can be queues at the bars, but nothing too unreasonable. Some drinks are branded – for example, the rum is Captain Morgan's – while the vodka and Malibu alternatives are locally produced. The cocktails can be quite sweet, but they're still enjoyable. Our favourite was the Strawberry Mojito. One small downside: Our only criticism isn't really the hotel's fault. The biggest frustration was that it seemed only the British guests queued properly. Whether it was for food, drinks, the slides, activities or even the lifts, queue jumping was common. If your children are taught to be patient and wait their turn, it can be frustrating to watch others being encouraged by their parents to push in. A huge positive: We genuinely made lasting friendships here. We met up again with friends we made during last year's visit and also made plenty of new ones this year. We have created magical memories with our children. The people, especially around the beach pool, were some of the friendliest and most genuine we've ever met. We joined in with darts, water polo and many of the organised activities, which really added to our holiday. Staff: The entertainment team are absolutely outstanding. There are far too many to mention individually, but a huge thank you goes to Yunas and Merry, with an especially special mention for Tolga. They are all fantastic, but Tolga will always hold a special place in our hearts. He has endless positive energy, is wonderful with children, and is a real credit to the hotel. The entertainment team work incredibly hard from morning until night. Hotel slides: The slides are great fun, with lifeguards always present to keep things safe and organised. As mentioned above, queue jumping can happen here too. Beach & Splash Park: This was our favourite place to spend the day. There was absolutely no need to get up early to reserve sunbeds, as there were always plenty available throughout the day. Don't spoil your holiday by setting alarms unless you're determined to get a spot by the hotel pool. The beach is beautiful, with plenty of shaded loungers. The sea is crystal clear and perfect for swimming. Water sports are available just next door, and there's also a lovely bar on the pier with plenty of sun loungers. Towels: You'll receive towel cards on arrival, which you exchange for towels. These can be changed as often as you like either at the hotel spa or at the beach towel station. Check-out: We had hoped to keep our room on for our final day. We were advised it would cost €70, subject to availability on the morning of departure. Unfortunately, the hotel was fully booked, so we checked out at 12 noon, stored our luggage in the lobby and used the spa showers before leaving. We still had full use of all the all-inclusive facilities right up until our transfer to the airport. Overall: We would absolutely return again and in fact, we're already planning to come back next year. This hotel ticks so many boxes for us as a family, and we genuinely love it. Another amazing holiday filled with wonderful memories.

I’m glad to say that we had an amazing time here The food is very nice Plenty of variety The staff were amazing and the place is spotless Constantly cleaning Pool’s welcoming and clear We had a family suite which is well worth the upgrade They are huge Shops and amenities are a stones throw away 30 minutes travel from the airport Honestly well worth the money plus you can use everything at the sister hotel next door Would highly recommend

First off, after navigating the chaos of Antalya airport its nice that the resort is only 20 - 30 mins from the airport. Its in a good location on the strip, within short distance of a lot of the Bazaars/shopping centres. Taxis are available right outside the hotel as is the bus stop for public transport. The hotel lobby is well presented and smells great. Our room was family suite for the 5 of us (2 adults, 3 kids) and was more than big enough for our 12 day stay, mini bar was restocked every day with water, coke and fanta. The balcony isnt the biggest but dont see that as a problem. The staff are the greatest assest to this hotel, whether it be the maids, service staff, bar staff or the outdoor cleaners, they cant do enough for you and are constantly going about their jobs. Hotel is incredibly clean across the entire grounds. We didnt spend much of our time at the hotel pool, its the usual of getting up early to claim your lounger, there are a few water slides at this pool but the kids werent too bothered about them after trying them a few times. We spent majority of our time at the separate beach resort, just a short walk over the road to get there or catch one of the shuttle buses that run all day, because of the route it has to take you can pretty much walk there in the same amount of time. The beach resort has the kids pool and another bigger pool and its far more relaxed down there, we weren't getting there until 9:30 most mornings and still had the pick of the sun loungers, we went during term time so this may be different in the school holidays. Theres more for the kids to do here as well, pool tables, table tennis, kids club, pizza bar, a huge snack bar, the stage for activities, the beach and the pier which you can jump off into the sea. Again the cleanliness is great, you have your own plant pot sort of thing between each loungers for your rubbish and there is someone constantly walking around emptying them. The one downside is the smoking poolside, I get its different in every country but dont agree with it around the kids pool, should be confined to the hotel pool ideally. The food was varied and mostly something for everyone, there's the fallback of chicken nuggets and chips if kids are fussy but the pizzas through the day are nice as are the Gozleme, handmade in front of you. There are water fridges everywhere, it was a good touch that there were 1.5l bottles in the fridges aswell meaning you could stock up on them in your fridge in the room and use them for days out. Ice creams are available throughout most of the day which was something the kids loved. Bar service was really quick, even with the cocktail orders, kids mocktails are available and these proved really popular with our kids, Mickey Mouse and Rainbow being their favourites. We split our nights between the two places, entertainment is different at each stage and again we preferred the beach as it had bigger productions on. We didnt venture too far from the resort that often, we did spend a day in the old town, Kaleici, you get your usual hassle from traders but the town its self is very picturesque and worth the visit, we used public transport which was easy and very cheap, however the bus did fill up and it was standing room only for majority of the journey. This was our first time in Turkey and we weren't sure what to expect but found the hotel and Lara great for our needs and the kids loved it all, would recommend it for families and would come back again.

We all enjoyed our stay and I thought the spa day was good value. It was great to have the options of the three hotels to rotate around entertainment and different pools / restaurants depending on what we fancied. We didn’t get to try the specialty restaurants but thought the Wyndham restaurant was better than Ramada’s and found the evening snack at Ramada’s disappointing (kids were gutted there was no fries - which was odd as fried had been available at breakfast at the Wyndham at least) Overall a good stay, would go again and think decent value for the price

This was our second visit to the Wyndham garden after an amazing time last year , again it didn’t disappoint, had a great family room this year compared to two separate rooms last year and I was very impressed with the room size and layout . The hotel itself was spotless, with the team always cleaning , a special mention to the gent that works around the pool all day , polite friendly and always willing to help, the outside snack bar is just that serving great snack food every day and there was always something to choose from at breakfast and evening meal , 25 mins from the airport and right in the centre of Lara for shopping , will be back next year again

We come here for the first time - was so nervous because of the reviews but got to say very happy all round!!! We fell in love with Turkey & think this place is perfect for a family holiday especially if your kids love the pool!!! Also we got upgraded on arrival

The staff are constantly cleaning and promptly clearing up in the restaurants and from around the pool. The room we had was spacious but a little noisy as we were by the road. The pool area has plenty of sunbeds and parasols. The pool is big and well up together. The food is OK but could be warmer. You certainly won't go hungry. The beach is within walking distance or you can take the shuttle bus. There are shops around the hotel but they mostly sell the same items. We took our granddaughter who had a great time and as it was half term week, there were a lot of children about. I would say this is a family hotel not really for couples.