VOGUE HOTEL SUPREME BODRUM

1/10 – One of the Most Disappointing Luxury Hotel Experiences I Have Ever Had I chose Vogue Hotel Supreme Bodrum expecting a true five-star luxury Ultra All Inclusive experience. Unfortunately, my stay has been the complete opposite. From the moment I checked in, the room I received did not match the room shown in the hotel’s official photos. This was disappointing, but it was only the beginning. Housekeeping has been extremely poor. For three consecutive days, the floors were not properly cleaned, despite daily housekeeping visits. The room itself had maintenance issues. The toilet flush button was broken, and the shower was also defective. These are basic facilities that should never be left in this condition at a luxury resort. The biggest problem, however, has been the complete lack of service. I requested an extra bed more than six times—both by phone and in person at the reception. Every time I was told it would be arranged, but nothing happened. There were no slippers or bathrobes in the room. I asked for them at least five times through housekeeping, by telephone, and directly at reception. Again, no one delivered them. The most shocking part of my stay happened today. After several days of being ignored, I finally received slippers and bathrobes only after giving the housekeeper 40 USD. It is unacceptable that a guest has to spend extra money just to receive basic amenities that should have been provided from the beginning. Throughout my stay, I spent more time asking for basic services than actually enjoying my vacation. For a hotel that advertises itself as a luxury five-star resort, this level of service is unacceptable. Beautiful buildings, a large territory, or good facilities cannot compensate for poor management and a lack of attention to guests. I cannot recommend this hotel to anyone who expects professional service. There are many luxury resorts in Türkiye that provide a much higher standard of hospitality. I sincerely hope the management takes these issues seriously and improves the quality of service because the hotel has great potential, but the current guest experience falls far below what is promised. My stay has been extremely disappointing, and unfortunately, I would not choose this hotel again.

I had high expectations for Vogue Supreme Bodrum, but unfortunately this was one of the worst resort experiences I’ve ever had in Turkey. The service was extremely poor. Every time you wanted a drink, you had to ask three or four times before someone finally brought it. Even something as simple as a cup of ice was almost impossible to get. Every time I asked, the answer was, “Sorry, we don’t have any.” This is simply unacceptable for a hotel that claims to be five stars. The elevators were another major issue. They took forever to arrive, so be prepared to use the stairs, even if your room is on the fourth floor. The food was below average, and the drinks felt very cheap. For a luxury all-inclusive resort, the quality was far from what I expected. The worst part of our stay happened after we returned from the beach. I went to take a shower and found someone else’s sewage coming up through the shower drain. The smell in the room was unbearable. I have a video proving exactly what happened. We immediately reported the issue to the hotel staff, but they showed very little urgency. They promised to move us to another room, but that never happened when they said it would. Instead, we had to stay in the smelly room, and they didn’t provide us with a new room until more than 24 hours after the incident. That is completely unacceptable, especially considering the health and hygiene concerns. I’ve stayed at many 5-star resorts across Turkey, and this has been the worst one by far. The hotel may look beautiful, but the service, food, maintenance, and the way serious guest complaints are handled are nowhere near 5-star standards. I genuinely wanted to enjoy my vacation, but unfortunately the staff and management at Vogue Supreme Bodrum made that impossible. I would not recommend this hotel.

We are extremely disappointed with our stay at Vogue Hotel Supreme Bodrum. Unfortunately, our experience was negative from the very first day. The room we were given was not the room we had booked and paid for. We reserved accommodation for 2 adults and 1 child, but were given a standard room with only one double bed. In addition, our room had no bathtub, while other members of our family, who booked the same room category at the same rate, received rooms with bathtubs. There were also no bathrobes and not enough pillows. We immediately reported these issues to the reception and requested a room change, but nothing was done. Our concerns were simply ignored, and we were forced to stay in a room that did not match our reservation. Housekeeping was also unacceptable. The floor was dirty, there was dust throughout the room, and it was obvious that the room had not been cleaned properly before our arrival. The service throughout the hotel was very disappointing. Staff were slow, indifferent, and showed little interest in helping guests or resolving problems. For a hotel that presents itself as a luxury five-star resort, this level of customer service is unacceptable. We paid a premium price expecting premium service and accommodation, but what we received was far below expectations. This has been one of the most disappointing hotel experiences we have had. We cannot recommend this hotel, and we sincerely hope the management starts paying attention to the quality of its rooms, housekeeping, and customer service.

Our stay at Vogue Hotel Supreme Bodrum was extremely disappointing and far below our expectations. The hotel appears to be overcrowded, which negatively affects almost every aspect of the guest experience. The pools were not properly maintained and often looked dirty. The water park closes too early, limiting the time guests can enjoy it. Candyland was poorly organized and did not meet the standards advertised. One of the most frustrating issues was the constant lack of availability of basic services and items. Whenever we requested something, we were frequently told that it was unavailable or had run out. In addition, the main restaurant closes too early, making dining inconvenient for guests. Cleanliness throughout the hotel was below an acceptable standard. Our room had several problems: the TV was not working, the Wi-Fi was unreliable or unavailable, and the bathroom light was broken. The lobby was always crowded, and the sofas and common areas did not appear clean. The reception staff were unhelpful and showed little responsibility when dealing with guest concerns. Instead of resolving issues, they often seemed uninterested in providing assistance. Another major problem was overcrowding in the accommodation areas. Rooms designed for two guests appeared to be used for more people, contributing to the overall feeling of congestion throughout the hotel. Considering the price and reputation of this hotel, the quality of service, cleanliness, maintenance, and guest experience were highly disappointing. Unfortunately, we would not recommend this hotel and would not choose to stay here again