Viva Sunrise

Overall a great stay, the kids have had the time of their lives and lived in the pool. Great service from all staff. Huge pluss for free cold water everywhere.

Entertainment team were fantastic, kids loved Sofia especially

Very nice swimming pools and program for the kids, great food - a lot of variety, good situation (beach and shops nearby). Great hotel, I can recommend! 😊

Friendly and helpful staff . Cleanliness and the room are very spacious and comfortable. I recommend. viva sunrise 🌅

If you have young children and mainly want to relax at the hotel pool and beach nearby, this is a good option. Excellent pool area for young children. A bit further away from the harbour but manageable walking distance. Breakfast was really good!

We stayed here as family at the start of June, as soon as we arrived the lovely gentleman at reception greeted us and helped us upgrade from half board to all inclusive with no hesitation making it simple and worth while which we really appreciate. The hotel is clean and has a lovely family atmosphere. The location was perfect to walk to the beach and close to a ranch that did pony rides with was amazing. The main thing was how amazing all of the entertainment team was they went out their way to make my daughter feel so special. There was so much going on from face painting to t-shirt painting, circus shows including the children and pool party’s for them. My daughter still talks about Luigi from the team and has a medal from him hanging in her room. We are currently on holiday again in another part of Spain and it doesn’t compare my daughter keeps asking for bufa and Luigi. It puts into perspective how hard everyone at the viva sunrise works and goes out their way to make you feel seen. Thank you for a lovely holiday we will definitely be back!

This is my third stay at a Viva hotel, first time at Viva Sunrise. Positives * easy and quick check in * one bedroom apartment was spacious and nice outside balcony area * staff at reception were helpful and friendly * food was nice and plentiful * location is good * easy to get a sun lounger * hotel is very clean * lifeguards are excellent * shop is very useful and easy to access * mini bar (selection club) is incredible and a lovely gesture * staff in the spa were nice * bus to the market is great Negatives * whirlpool/jacuzzi is lovely but I was disappointed to see guests use it with babies in swim nappies. Totally inappropriate and unhygienic. I contacted reception and complained. Nothing was done about this. I also saw 2 young boys playing water guns in it. Again not suitable for a relaxation area that I had paid extra to use. * snack van - one member of staff was extremely rude, on a personal call on speaker phone. She was rushing customers (no queue), it seemed the customers were a huge inconvenience for her. Due to her rudeness we did not return to the snack van.

Our family loved it at Viva sunrise! All the activities, the pool, the atmosphere and the weather. The staff at the kids activities were the best, we want to thank you especially for making our holiday so fun! The foamparty was the highlight for us all! All the staff was very nice and helpful and the food was good with many alternativs for our picky eating kid but maybe a little bit boring. But that is the most negativt think I have to say, we are so happy with our stay. Thank you for a wonderful week!

Just finishing up a 2 week stay and would highly recommend to anyone with young kids. The staff are amazing, too many to name all but special thanks to Raquel & Mari who were a bit hit with our 18month old, and Majid in the sports bar, always a smile and great service. Kids entertainment runs all through the day so plenty to keep them occupied. Mini Disco every night with Bufo & Katty who the kids go crazy for. Then evening entertainment for the adults which changes every night. Thank you Viva Sunrise

Place is nice if you want a quite holiday , definitely not good for teenagers but good for small children, There was 2 children entertainers man and woman they was brilliant with the younger kids , some staff was lovely wasn’t good with English but there was one member of staff was absolutely brilliant really helpful smiley and chatty and his English was good his name was FAISAL went above and beyond to help thank you, night time entertainment again was disappointing started 8pm finished by 10 would I come again no but Pools was nice food was always plenty.

This hotel is amazing nice and clean friendly staff ideal for families will come again

I love you'r hotell and Sandra and all the other where Nice to me, I vana stay here forever, it whas fun at viva hotell and my favrot person was Sandra❤️

We have just completed a wonderful stay at Viva Sunrise and couldn’t be happier with our experience. The hotel is spotless throughout, with the rooms cleaned to a very high standard. The entire complex is well maintained and has a great family-friendly atmosphere. The swimming pools were excellent and our children absolutely loved the splash areas and entertainment programme. There was always something going on during the day and evening to keep the kids entertained. The food exceeded our expectations for an all-inclusive resort. There was plenty of variety at every meal, with fresh options available daily. The sport bar was a particular highlight and offered a great alternative to the buffet for lunch. The staff were fantastic from start to finish – friendly, hardworking and always willing to help with a smile. Their efforts really made our holiday special. The location is ideal, just a short walk from the beach, shops, restaurants and the beautiful area of Alcúdia. Everything you need is within easy reach. Overall, Viva Sunrise delivered everything we wanted from a family holiday: great facilities, excellent food, friendly staff and a brilliant atmosphere. We would not hesitate to return and would highly recommend it to families looking for a relaxing and enjoyable holiday in Mallorca.

I had a good time and the activities were great.There was clean rooms and a very nice atmosphere. It was worth the money and you meet a lot of new people.Great service because Luigi is the best. Sandra is ok

Fantastic hotel!! If your looking for a friendly, super clean family Holiday with loads to do for kids of all ages…. I definitely recommend this place. It’s a nice chilled vibe, the food is served in a clean restaurant area and is constantly rotated with fresh food. We only had breakfast which was fresh pastries, yoghurt, fresh fruit, cereal, sausages, bacon, eggs, beans, hams, cheeses etc. when walking past at lunch/ tea time… it looked to be the same standard. The rooms are super clean and spacious. Fresh towels and bedding most days. The room includes 2 huge double wardrobe spaces, stove, microwave, fridge and cupboards. The bathroom is spacious and clean. Entertainment is good with a disco and singers on of an evening and during the day they do things like bracelet making, pool activities etc with friendly staff that aren’t too in your face. The splash pool at the back was an absolute god send with good size slides for ages between 1-10 I would say. The water is nice and shallow for kids to paddle around and includes a good shaded area. There is also a shop at the back of the splash pool which sells cold drinks, snacks etc which is fab! It’s a 5 minute walk to the beach (which is fabulous) A 2 minute walk to a shop which sells everything you need. 5 minute taxi ride to the port where there is loads of lovely restaurants and bars. We just had a lovely time and I can’t wait to return next year for a nice week in the sun ☺️

This is the second time visiting Viva Sunrise, the first being around 9 years ago, and it has been improved since then but it wasn’t bad then, and it’s fantastic now! Arrived late in the night due to a late flight feeling tired and a little stressed but found check in to be breeze. Very calm and efficient and even had some food and drink waiting for us. Rooms are clean and spacious and have toiletries and basics supplied. Beds comfortable, extra blankets and pillows required if needed and a balcony with table and chairs and a clothes drying rail. There is a main restaurant and a sports bar and a drinks truck so lots at hand and easy to access. Everything included in the all inclusive too which is rare these days and everything of good quality too. Food was fantastic, fresh and tasty, chefs and staff always there on hand for anything needed. 3 pools, one with a blow up pool ball and the other a splash one for little ones. There is also an upgrade pool for those upgrading obviously. Never had any issues getting a sun bed or parasol and all areas kept spotless and maintained well. Gardens are also beautiful, so much thought and care gone in to them too. Entertainment during the day and evenings were run well, always something for the kids and adults to do. The biggest thing for me was all the staff! They truly made the place was it was for me. I saw no grumpy faces, everyone was so pleasant and more than happy to help, it created such a chilled calm happy vibe which was great to see. A special mention though goes to Maria on the Drinks Truck, always happy and lively, even made my young daughter her own drink of which she named after her which made her feel so special. Entertainment staff Sandra, Camille and Luigi made my young daughter’s holiday also so amazing and memorable. Again so happy and inclusive and just happy to be there. Never wanted to return to any hotel before until now, but I’ll definitely be back and highly recommend to anyone looking for an all round but quality holiday and experience.

Lovely place for families. All staff do what they can for your convinience, but an extra shout out to Maria in the drink truck by the pool.

⭐⭐⭐⭐⭐ Excellent Stay at Viva Sunrise We stayed at Viva Sunrise in Alcúdia, Mallorca, from May 22nd to June 5th and had a wonderful holiday. The hotel was clean, well-maintained, and had a great atmosphere. The facilities were excellent, and everything contributed to a relaxing and enjoyable stay. The staff were friendly, helpful, and always welcoming. We would especially like to thank Maria at the pool bar. She was always smiling, cheerful, and in a good mood, making every visit to the bar a pleasure. Her positive attitude and excellent service truly made our holiday even more special. Thank you to everyone at Viva Sunrise for a fantastic stay. We highly recommend this hotel and would love to return in the future.

We could not fault staff or location, food cattered for all, even mu fussy son we managed to feed him, kids entertainment was good adults entertainment was a little disappointing, the singers they had on was like being in a bad singing club, and music hard to hear, pool staff outstanding for safety, and Raquel G in sports bar and restaurant could not do enough for us, and Maria the cleaner for 4 floor was excellent always said hello very friendly and mad a fuss of my 3 year old son when he spoke a little spainish, highly recommended for families. But find other nighttime entertainment

The rooms were big and clean. Nice top-terrace. Good buffet and super service from our waiter, Jesus. We all had a great vacation.

This was our 2nd visit over the October half term again. WOW VIVA SUNRISE You excelled yet again. Couldn't fault anything at all, we stayed selection club this time, which was fantastic!!! The food & drinks are the best I've had at an all inclusive anywhere. The staff are some of the best I've had the pleasure of meeting, everyone so friendly and helpful. All the animation staff too. We'll definitely be back in the near future.

We had a wonderful week at Viva Sunrise in September traveling as a family of three with a child age 11. Swimming pool was perfect for kids, and were very safe with several life guards with great attentiveness. The room was great, and always very well cleaned. As was the hotel in general. We had breakfast buffet only, and it was absolutely wonderful. A lot of options and variety, local cheeses, a smoothie bar with so many choices we couldn't get through them all in one week, egg options of your choice, and of course pancakes, churros and nutella which always is a great hit with both kids and adults. Great selection of bread, even good whole grain options for us Scandinavians. The gym at the hotel was also very well equipped, with several bikes and treadmills and also barbells with racks, and a good range of dumbbells in addition to some cable machines. But the staff was the best part, always helpful and friendly for whatever questions we had. I would actually have given this hotel a 6 star rating if available after the way the staff went out of their way to help us after we left the hotel and somehow managed to forget our daughter's favorite stuffed animal behind. He had hidden in the sheets and got a free ride to the laundry. In the best turn of events, he was found and returned to the hotel by the laundry staff after we had left, and the staff was just amazing in following up and helping us get him returned to our home country. We will forever be so grateful to the great staff at Viva Sunrise for all their help in getting back our dearly beloved and highly missed stuffy. Special shoutout to Carme and Carlos<3