Vincci Saphir Palace & Spa

The service is good. The staff is pleasant. Many compliments on the work Moez and Haifa

Lovely hotel, just came back from a week. not much entertainment just darts or water excerise but we was ok as the pool was lovely. The food was awful, 1st day we got there, we asked r rep to move us but he couldn't. A lot of staff dont wear gloves when placing food with hands on pizza, allergies r not thought off. Then 4th day I had chicken that was raw in middle and spent all night in bed very sick. Staff lovely but not much English spoke, that was very hard. I have stayed in a few different hotels in tunisa but this has been worse, what a waste of money as we had to eat out. Also not many English people either.

Meme and Timo are very good entertainers to the hotel they both encouraged all guests to keep moving from aerobics morning and Zumba afternoon. Have had an amazing friendly conversation with them. I highly recommend both for their amazing skills and friendly attitude 🥰

Exceptional service at the hotel bar! We visited in early June, and Rafik took incredible care of us. He created such a warm, family-like atmosphere that made us feel truly welcome and looked after th

Amaizaing holiday we like it this hotel evrythink ist fine and we wanna come back antimation my dear freinds animation thank you for evrything mimi and timo you are the best see you soon

Very nice hotel i appreciate all the food cleaning animation all the staff helpfully specially HAifa she is the best one we love ❤️ you haifa

Best hotel ever in the world,best food,best people,best drinks,best everything!!! Thanks haifa for all

Hello!Good hotel,very good food ,personal and very good and kind Haifa.

Initially, I didn’t book this hotel but was moved here when my booking was cancelled. The manager Lotfi was amazing throughout, making sure I felt welcome and enhancing my experience. The entire staff was fantastic and really helpful and welcoming. Salem was also great; he helped arrange the activities and Kader was excellent with the spa. This hotel was really good, conveniently located near the beach and the views are amazing. The food was good, many selections to choose from. Would highly recommend this place if you plan to visit here with your family or as a couple.

Generally hotel is not so bad, but is missing animation in the evening. If you looking for fun or good show then forget it. Are nice animators during the day and one time was pool party with foam. Only one lifeguard need to have a spacial thanks. Firas is the best man in the hotel😍, very friendly, always invite us with smile and even help to mommy when she Fall down. He take care so much and thanks to him this hotel has from my side good opinion. Staff Generally is friendfull too. From my side food no so special, especially breakfast are very basic.

AVOID AVOID AVOID This is nowhere near a 5* hotel * The indoor pool was closed. * The lifts (both) broke down at least twice a day, everyday, so had to walk 6 flights of stairs. *sockets not working in hotel room. *sink blocked in the bathroom. *NO entertainment unless you class a 20 minute aqua aerobic session as entertainment for the duration of the day and evening. Or Mr bean being played off a laptop onto a screen. *Reception will not change money back to english money so you end up losing it at the airport. *The cleaners come round between 5.30 and 6pm just as you're getting in the shower to get ready to go and find some entertainment (not at the hotel) *Value for money? We could have gone to Mexico for the money we paid to stay here so not a chance it's Value for money. This hotel is not geared for English people, Eastern Europeans is who they cater for. Save yourself a fortune and choose either another hotel or destination, we will definitely not be going back or recommending it to anyone. This is mis selling at its finest.