Valentin Grand Park

Our third time staying here and it was fantastic as usual! Pros: - The waiting staff are brilliant! A particular thank you to Tomas, Roberto, Alvaro and Ali from the restaurant, who always came over to chat and were very attentive and helpful! - We come back to this hotel again and again, and a big part of this is the animation team. The entertainment programme is outstanding and we have stayed in hotels all over the world. A whole day of activities available for both adults and children, every day. They even had pony riding for the kids! Some of the things we did included: darts, archery, mini golf, cross fit, meditation, sjoelen, aqua zumba, volleyball, sangria making demonstration, beanbag throwing, french boules, bingo, quiz. Big shoutout to Thibaut for providing great activities for the second year in a row, and to Mathieu who went above and beyond making the activities fun! Reuben's water Zumba was a highlight too! - Evening entertainment: the external parties that come in are outstanding and the acrobats from Mongolia was an incredible show and the level of entertainment is very high for a hotel. - Food is very good. Lots of choice at both breakfast and dinner. The omelette station at breakfast is a personal favourite. Themed nights in the evenings, to mix it up too. We also enjoyed the a la carte Italian restaurant - the head waiter there from Argentina was incredible and their motto is to ensure that no guests leave hungry! - Since last year, a new picnic area with picnic benches, hammocks, swinging chairs and a food van has been added. This was a brilliant improvement and we were really impressed! Areas for improvement: - The shower leaked and we would end up with a pool of water by the bedside table. Other guests apparently had this issue too. - When we came last year, there was an external entertainer every night and it was the highlight of the holiday. This year, we found that they were much less frequent (maybe only 2-3 per week) and some shows had been replaced by a silent disco, which was a slight shame. Would prefer if the daily external entertainment was brought back. We recognise the effort the animators go to with lip-syncing the shows but they aren't on par with the professional entertainers. - The gym is small and basic (only one very tired treadmill, one bike, one elliptical and some basic weights) and there was no water dispenser for several days, which was very difficult to workout without. If the gym was made bigger and more equipment was added, this would significantly improve this hotel, as this is the only real thing that we feel this hotel lacks. Overall, we would not hesitate to recommend this hotel to couples, families or solo travellers. We met so many guests who had been to this hotel multiple times, which speaks for itself. My partner is a flight attendant and stays in hotels all over the world and is very impressed with the daytime entertainment programme. Do not hesitate to book if you are looking for a hotel with plenty to do! Thank you again for another super trip and we will be back!

The location is brilliant, as a young couple we enjoyed the beach and the adult only pools. It was very relaxing. We had an early mistake with our rooms but the front of house staff were incredibly kind and understanding making things very easy. We had the all inclusive which was worth it, the food from the buffet changes its themes during the week so it is different most days. The sunset bar was an absolute blast to be sat in and relaxing. The bar staff were amazing, kind, friendly, and very quick to serve. They truly prioritize customer service. Antonio in particular gave special drinks which were so delicious. Nora, Gabor, and Jorge, were also all amazing members of the staff in the sunset bar. Very attentive to needs and gave what we need right away. The front of house staff in the restaurant were also lovely and welcoming making every breakfast, lunch or dinner enjoyable to have. Would recommend to anyone.

We had a wonderful stay at the Valentin Grand Park Hotel in Majorca. From the warm welcome on arrival to the friendly and helpful staff throughout our stay, the service was excellent. The adults-only area was a fantastic place to relax, and we really enjoyed the great fitness and entertainment programme. The all-inclusive package was excellent, with a premium selection of drinks that really exceeded our expectations. A special thanks to the manager, who was always approachable and helpful, making sure guests had everything they needed. A great hotel with a lovely atmosphere—we would definitely recommend it and hope to return!

Loved everything about this hotel - beautiful set up with different pools and restaurants, nice rooms and great food. It's totally set up for small kids and families - the kids pools were shady and fun, and the kids club looked great (our little one was too small for it this time). Staff were all super friendly and helpful. It's also a great location - within walking distance of lovely beaches that were really calm for swimming with little ones and cute shops and restaurants for a change of scene. And Palma was an easy local bus ride away for a nice day trip. We could have done lots of excursions from the hotel but decided to just do a boat trip one day down the coast which was fab. Would definitely recommend, especially for families with small children.

We holidayed all inclusive, we thoroughly enjoyed this resort which proved great for families. The meals and choice of drinks were excellent. Peguera town is easy walking distance. Also local public transport works well.

Gorgeous hotel amazing staff especially Juan and Daniel on the main bars. A few disappointing factors this year (4th stay) the all inclusive wasn’t on the food at the pool bar as it had been in the last 3 the food truck is included but menu isn’t as good as pool bar, we were told we could possibly have late check out via email correspondence prior to our trip to be told on the day it isn’t possible even after they noted it down, so it made the last day a little difficult, as we didn’t have the room for our little one to nap, the adult bar staff were a little rude when we had a drink there and our child was ASLEEP in his pushchair no other clients were sat there, we sat out of the way on what used to just be normal seating outside the main entrance. I just don’t think as a family hotel they should have adult only spaces as people would generally book an adult only hotel if they don’t want to be around families!

Absolutely amazing hotel. Spotlessly clean. Everything had been thought about, and accommodated, perfectly; from the adult dip-pools to the out of the way, shaded children's play area/pool - And they don't over-charge for the extra services. Fantastic stay!

We are a couple in our 60’s, We arrived Sat 20 th staying for 10 nights all inclusive, it is our second visit to this wonderful hotel, we stayed here last September and were so impressed that we decided to return which is something we have never done before. I e-mailed the hotel to request a room overlooking the swimming pool which we previously had which they kindly accommodated. The balcony has a lovely view and is in the sun for most of the day. The Staff are so friendly and polite, ok you might get the odd person that is grumpy but you get that everywhere, at the end of the day they are only human. The rooms are not massive but fine for 2 people. My only negative is that there is not a lot of storage places, shelves and coat hooks, but from experience in other hotels this is quite a common thing. As someone previously stated about their shower leaking, we have found this a problem on both stays, it leaks at the bottom corner where the seal ends next to the door, I think it’s more of a problem with the design of the cubicle, we just put a towel on the floor before showering I will write another review when we return home .

We stayed at this hotel in Mallorca with our children and friends, and it was an excellent holiday experience from start to finish. The hotel is very well organized, with clearly separated areas for families and adults, including dedicated restaurant sections, bars, and swimming pools. This made it easy to relax and enjoy the stay, whether you were travelling with kids or looking for a quieter atmosphere. The staff were consistently friendly, helpful, and attentive, always making sure guests felt welcome and comfortable. The food was outstanding, with a great variety and high quality throughout the stay. Our rooms were clean, modern, and well maintained, as was the entire hotel. Overall, we had a wonderful time and would highly recommend this hotel to anyone visiting Mallorca, especially families and groups of friends.

We visited as a family of four, our daughters are 12 and 7 year old and thoroughly enjoyed our stay. We loved the atmosphere in the hotel and spent most of our days by the main pool. We looked forward to all our meals, quality and choice and although we were only half board paid for lunch at the hotel more than venturing into Peguera. Rooms were clean, hotel nicely located near the beach and the main sweep. We would all love to return to the hotel, and all the staff are a credit to the hotel. Thanks to all for a great holiday.

We recently stayed at this hotel June 26 and unfortunately would not return. There were some positives. The grounds are lovely and well maintained, the Italian restaurant was excellent, and there was a great range of cocktails, mocktails and decaf coffee available. The bar staff and restaurant team were genuinely fantastic throughout our stay, always friendly and helpful. Isma from Guest Services was also courteous and tried his best to assist when problems arose. Unfortunately, the accommodation fell well below expectations. Check-in was slow and most reception staff came across as unfriendly and unhelpful. Our first room was extremely hot, had an unpleasant smell, and the air conditioning was both ineffective and incredibly noisy. We found hairs and stains on the bedding, damage to the wall, and, most seriously, large sections of plaster fell from the shower ceiling shortly after we started unpacking. We were then required to move rooms. The second room presented more issues. The shower leaked badly, the air conditioning was just as poor as was the smell, and the French balcony door only opened around 50cm due to a restriction screw. With such ineffective air conditioning, proper ventilation was important. We were staying in what the hotel describes as a “Golden Suite”, although that description felt rather generous. The room was neither particularly golden nor what most people would consider a suite. The layout was awkward, maintenance standards were poor, and the overall room quality did not match the expectations created by the hotel’s marketing. There is no ‘bathroom’ with a shower and toilet that opened out onto the room. No doors on wardrobe. A significant amount of our holiday was spent dealing with room problems, waiting for maintenance visits and queuing at reception. Complaints could not be handled over the phone, meaning further holiday time was lost. We were also disappointed by the adult-only facilities. The advertised Relax Zone ALWAYS contained children, while the adults-only pool was extremely small and shallow. Overall, these facilities did not match the impression given online. Another frustration was the information given regarding late check-out. Prior to travelling, we were left with the impression that keeping our room for longer on departure day would likely be possible. However, every time we enquired, we were given the same rehearsed response that late check-out was unavailable and that no guests had been able to secure it for the previous 10 days. We were told this on several different occasions, always using almost exactly the same wording. It gave the impression that late check-out is rarely, if ever, available, and guests should be informed of this before booking rather than being led to believe it may be an option. You are asked to leave your luggage in a ‘secure’ room with a door that was wedged open when we returned. Not safe at all, do not believe this, there is no camera, and it’s far from reception. The biggest issue was the gap between the hotel’s advertising and the reality. While the grounds are attractive and some members of staff were excellent, the condition of the rooms, repeated maintenance problems and poor handling of complaints significantly impacted our holiday. We met other guests who has agreed maintenance of rooms and description is very inadequate. If having a usable balcony, effective quiet air conditioning and a comfortable room are important to you, I would think carefully before booking a Golden Suite. Hope this helps someone as we wish we’d known this. Lunch was very lacking indeed. Such a shame as it has great potential if these issues could be sorted. Please listen to your guests Valentin. Several guests have noted these complaints.

The hotel is clean and well-maintained. The staff is friendly, and everyone is always smiling. The food is excellent. The location is great and child-friendly. I will definitely visit this place again.

We booked this hotel very last minute and it by far exceeded our expectations, it is a beautiful hotel and the staff are amazing , hard working and so friendly , the rooms were lovely and clean, we booked two silver rooms and had fantastic view over the pool, the pools were a nice temperature and there was always sunbeds available, we were half board and the food in the restaurants was nice and lots of options, lovely cocktails in the bar and good entertainment with the shows , and a short walk into the lovely town , would definitely return to this lovely hotel

Location was perfect. We did breakfast only and a lot of variety which was ideal. Activities for kids was amazing loads of pools, splash park and we even stayed in the apartments across from the hotel which also had a pool. Atmosphere was friendly, staff were lovely especially sofia and isma. Rooms were very clean and so was the hotel and no noise even at night when the entertainment was on. Good value for the money we spent.

Second time visiting this fantastic hotel. From arrival greeting to leaving the staff couldn't do enough for you. Hotel clean. Facilities clean. Rooms clean. Food was plentiful. Space around their pools was loaded with beds. Chairs and tables. Management are running a fantastic hotel Christian i will be in touch. :) Thank you

Staff were lovely! my 2 year old loved the pool area I would definitely go back

Staff are amazing big shout out to the pool bar guys Antonio and Jorge for making me feel welcome and blessing me with some extra drinks on the house, legends 👏🏻

Great location, within walking distance of the beach and many restaurants, there was a local Lidl a short walk away, however we didn’t visit. Amazing staff, always willing to help. We felt safe and well looked after there. Our room was cleaned and nothing went missing. Most staff were able to speak/ understand English to a good level. We stayed on half board basis, which worked out well for us. I’d probably give the food a 6.5/10. Whilst we were there they did a Mexican themed buffet and a BBQ buffet for dinner. Cocktails were reasonably priced €8 - €10ish, and were well made. Our girls are 4 & 6 and they had a fab time with all the kids amenities. Kids club and kids evening entertainment was really enjoyable for them. We stayed in the largest family room they had, which I would say was a little small to accommodate us all (myself, husband, 2 daughters and 8month old baby). However, it was definitely manageable. This is a great hotel, with good amenities and staff, would recommend.

We’ve just spent two weeks here as a family of four, and honestly, we feel like we’ve hit the jackpot. We usually holiday in Turkey, but after cancelling last minute, we booked this stay—and we’re so glad we did. We hadn’t heard of Valentin Hotels before, but if the others are anything like this one, we wouldn’t hesitate to recommend them. First and foremost, the hotel’s greatest asset is its staff. They are genuinely friendly, welcoming, and incredibly helpful—nothing is ever too much trouble. What really stands out is that they seem to truly enjoy their work, which comes across in their consistently positive attitude and warmth. We’d like to thank the whole team for making our stay so enjoyable. There are so many people we would like to thank, namely the whole animation/kids club team who work incredibly hard and do an amazing job (our children loved them all and especially their shows), the whole Italian restaurant team who greet you with smiles and warmth (plus amazing cocktails) and of course, the amazing Isma who made our holiday complete with his genuine warmth, passion and kindness. The kids absolutely loved him and I can see from the other positive reviews that he is an incredible spokesperson for this hotel. Next, the food. For a buffet, this is one of the best we’ve experienced. There’s a great variety, everything is really tasty, and the chefs clearly take pride in what they do. The service in the restaurant is also excellent. We loved the sushi! Cocktails are exceptional and are made to order. Some all inclusive hotels we have been to serve pre-made nasty cocktails, the ones you get here are of a standard you would get in a decent cocktail bar. Cleanliness is another huge plus. The hotel is spotless throughout—from the rooms to all the communal areas. The housekeeping team do a fantastic job maintaining such high standards. The room we had was small, and could possibly do with a thin drawer under the mirror to help with clothes storage. They are newly decorated and really modern. We really liked the usb and usb c ports by the bed so we could charge our devices without the need for an adaptor. The hotel has the best sound proofed rooms we have ever experienced. We could hear nothing from our neighbours and as a light sleeper this was great! Perfect for us really. The hotel is also a short walk to a lovely sandy beach full of bars and coffee shops. Again, the town seems to cater for families and older couples. Perfect for us. We caught a bus to Palma one day and that was well worth a visit! Finally, the animation and kids’ club team deserve special mention. They are truly exceptional. They do everything—from caring for the children with kindness and enthusiasm, to organising activities and evening entertainment for all ages. Their energy and dedication really make a difference. What a team! All in all, a fantastic holiday—we wouldn’t hesitate to return and in fact are looking to book for Summer or October.

On an arrival we received a lovely welcome from Reception staff with a complimentary glass of champagne or orange. We had booked two rooms and with one being ready allowed us to store all our cases and head for something to eat at the pool bar. My husband has a severe nut allergy so we always mention it to staff when eating. Some of the staff did not understand a lot of English so we needed to use translate to put our concern across. In the Dining room we were surprised that there wasn’t a lot of food labelled regarding allergies, especially the dessert section. This wasn’t great as meant my husband couldn’t try them! There was a lot of mixing of spoons 🥄 in some sections, obviously not banqueting’s fault. Food was good on the whole and the dining serving / waiting staff were very pleasant, helpful and welcoming. The refurbished rooms are lovely and very stylish but I’m not sure on the shower toilet cubicles. We were travelling as a family but if travelling with a friend, it left no privacy from noise. There was 3 of us in a Silver Room and there wasn’t a lot of storage space. A very lovely staff thank you !