V Hotel Sharm El Sheikh (Ex. Pyramisa Sharm)

10 days here with my family & 5month old The rooms are clean and spacious the staff are all lovely they can’t do enough for you nothing is too much hassle. There was something for everyone at the restaurant- my self being gluten free the chef went through all the dishes every night and make pizza & pasta and desserts on request which were great. The GF bread is not the best I would take your own. We were in 3112 not near the main pool which was lovely and quiet. Right on the beach great for snorkelling and they have some water sports. We did the quads to the dessert and swimming with dolphins booked through Ibrah nice and easy! The entertainment was great , dancers and the resident singer who sang in I think 5 different languages very impressive! They have 3 pools, 2 quiet ones for a more relaxed chill vibe and one with a swim up bar infinity pool over looking the sea where they had things going on through the day for something more lively but still suitable for kids. Literally on the edge of soho square with plenty of shops , restaurants and bars. We will 100% be back to this hotel in the future!

It was a very bad experience at the beach bar; the service was poor, the waiter was unhelpful, and the cups were unclean. They served drinks without a smile. We didn't understand the Arabic words, but it was very bad.

Our stay here was amazing didn’t want to come home!! Everyone we met couldn’t do enough for us! Food at Buffet was always something different & plenty of variation for all the family.Great value for money! If you want to book any excursions we’d recommend Adam from Marina Divers, really chatty & informative. We were all inclusive & every sitting was delicious. If you wanted a change could visit the Italian, Flame resteraunt or pool bar for snacks etc. Lovely atmosphere whether around the pool, beach or resteraunt. Location was great, only 5min walk from Soho if you wanted a change of scenery. Taxi to old market was approx 20/25 mins, 20mins travel time for Quad-ding in dessert. Everyone of the staff greeted us with a friendly smile & advice on where they recommended to see in the area or trips to do nearby. Honestly feel we made some friends for life & already planning a return trip. The drinks included were of good quality from the Wine/Beer to the cocktails all made very well!! Beds & towels changed daily & room cleaned to a high quality. Had a lovely facial in the spa & an amazing full body massage from the lovely Diann. Noise level was low on a night even when new arrivals were coming it was still quiet. Mamoud in the Laguna resteraunt always greeted us with our drinks and found us a table & had a chat with us. Mohamed pool assistant member always had chat with us on a morning & put out our towels on loungers wherever we fancied sunbathing & would chat to us throughout the day. Every evening after eating at the hotel or soho, we would end up at the Piano bar with Hassan, top man who remembered our drinks every time. Who now feels like family🫶🏽!Also Mahmoud from the Piano bar was lovely & couldn’t do enough for us. The shisha guys on the terrace outside of the piano bar become great friends, Ashraf,Eslam & Luka welcomed us every evening too & also made us feel like family. The staff I’ve mentioned all made our well needed break extra special, you went out of your way every day & we can’t Thank you enough!! 🫶❤️ we visited as strangers and left feeling like family! All our our love Darren & Lisa. Shakira Shakira see you soon.

Good hotel but 2 things annoyed me Me my wife and son have recently visited the hotel, excellent hotel excellent food , the staff were allways friendly and helpful, But 2 things that really annoyed us were The pool bar if you want a drink by the pool you have physically got to get into the pool to get a drink, there is walking access round the back of the pool bar and you have to walk all the way around where they serve food at set times, but if you try to get a drink from there you have continuously got to try get the attention of the staff because they can't see you and are always serving to those from the pool side , There is a bar at the bottom near the beach and is quite steep walking down and can be quite an inconvenience just to fetch drinks from there , if you want a drink on a sunbed there should be easy access ,you shouldn't have to keep getting into the pool to just fetch a drink You would see trails of people walking tho the pool and back just to fetch a drink ,and this can be distracting if your swimming, your allowed to drink in the pool as well which I think isent very hygienic, and I've stood on plastic pint cups from the bottom of the pool which I removed myself from the pool , if they were damaged they be sharp and could cause injurys The other problem is lack of toilets around the poolside you have 1 toilet one side and other toilet the other side , that's just 2 separate toilets around the whole of the pool side area for everybody , Or you have to walk down a steep bank near the beach to access more toilets which is a bit out the way ,from the poolside ,and is quite steep bank getting back to the pool from there , These issues were a big inconvenience for us during our stay , something that we have never had problems with before when stayed at other hotels

Great family stay! We stayed here as a family and had a wonderful time. The staff was very friendly, the rooms were clean, and the location was perfect. Highly recommended for families

Staff fantastic and look after you so well. Food good, something for everyone. Cleaner I think his name is Halam clean room 6216 was brilliant. Disappointing was the music on beach from 10am so loud and totally unpleasant you just hear base thumping. Totally not acceptable. We would do 6am Snorkel then leave beach to go to pool, sad as beach ⛱️ is our love. We have been three times and this is our worst experience. If they tone music down to sort all age groups you will enjoy yourself

I went to the piano bar they where very respectful and very sociable best cocktail and best shots they are very helpful people specially Hassan and I went to the aqua the first time to meet Hassan he was very helpful nice smile and very nice guy and Mahmoud Awad and Mahmoud Aly and bar manger m.fares and to my best friend Hassan he was very kindfull and very very clean in his work and something I noticed about he is very trustworthy person and Mahmoud Aly and Mahmoud Awad his colleagues they very nice.

Fabulous hotel with amazing staff that are so very hardworking, friendly & caring, they treated us like a King & Queen Ragab was brilliant & looked after us perfectly in the Mexican restaurant where the food was gorgeous 😃

An unforgettable holiday – we’ll definitely be back! From the moment we arrived until the day we left, our stay at the Concorde El Salam Hotel was absolutely amazing. Although some areas of the hotel, particularly the rooms, could benefit from a little refurbishment, they are spotlessly clean, the beds are enormous and incredibly comfortable, and the housekeeping team does a fantastic job every single day. The minibar is empty on arrival, but you receive two complimentary bottles of water daily. Unfortunately, on our very first day my husband slipped badly on the steps leading to our room, seriously injuring his elbow and back. The way the hotel staff responded was outstanding. They immediately arranged for the hotel doctor to attend, and he simply couldn’t have done more for us. He even phoned our room every day to check on my husband, offer advice and make sure he was recovering well. The hotel itself also called daily to make sure everything was okay with our room and our stay, and if we needed anything it was dealt with within minutes. That level of genuine care is something we’ve rarely experienced. It was also all the thoughtful little touches that made this holiday so special. Because we arrived late and had missed dinner, a buffet meal was delivered to our room. During our stay we received complimentary baskets of fruit and pastries, and on my birthday a beautiful birthday cake was delivered to our room. These little surprises made us feel incredibly valued. However, the real stars of this hotel are the staff. They treated us like royalty throughout our entire holiday, and nothing was ever too much trouble. Every single member of staff was polite, friendly and genuinely wanted to make sure we had the best possible experience. A very special thank you to Kareem, who cooked the most amazing omelettes and eggs every morning while always singing, smiling and brightening everyone’s day. Mahmood made sure our drinks were waiting for us before we had even sat down at every meal. His attention to detail was incredible, and his smile could light up any room. Rajbad in the Tex-Mex restaurant and Mahmoud in the Italian restaurant made my birthday evening one I will never forget. They all went above and beyond. These wonderful people work exceptionally long hours for very little pay, and sadly we witnessed some guests treating them with complete disrespect. Despite this, they remained professional, kind, cheerful and incredibly hardworking. They are a credit to the hotel. The hotel’s location is excellent too, being only a five-minute walk from the famous Soho Square. There are so many restaurants, bars and attractions to enjoy. We highly recommend Soho House for fantastic food and amazing cocktails. The Ice Bar next door is a brilliant experience if you fancy reminding yourself what a British winter feels like! There is also ice skating, ten-pin bowling, and the evening light and fountain displays are absolutely worth seeing. Our holiday representative, Aladdin, was fantastic. He offered excellent value on the many excursions available and was always happy to provide advice and help whenever we needed it. One feature I particularly loved was the “Do Not Disturb” red badge available at the pool. It lets the sales teams know you don’t wish to be approached, saving you from the constant stream of offers. Although, to be fair, watching their sales techniques was quite entertaining—they could spot a first-time visitor from a mile away! If you want a peaceful day by the pool, I definitely recommend picking up one of these badges. The food in the hotel was good and catered for a wide range of dietary requirements. The choice could have been a little more varied, but with Soho Square only minutes away and offering so many fantastic dining options, it certainly wasn’t an issue for us. One thing I would definitely recommend is bringing mosquito repellent with you. Although the hotel uses smoke machines at night, you will still need protection when you are out and about to avoid bites. It is also extremely hot at the moment, with temperatures reaching into the 50’s every day, so make sure you bring the right level of sun protection for your skin and apply it regularly. I could write so much more about this hotel and the incredible people who work there, but I’d be here all day. What really makes the Concorde El Salam special isn’t just the facilities—it’s the people. They genuinely care about their guests and make you feel welcome from beginning to end. Thank you to everyone who made our holiday so memorable. We will definitely be returning next year!

This hotel was fantastic, it is beautifuly designed with a great pool and pool bar. Plenty of places to eat and drink and a short 5 minute walk to soho square. We booked a few trips with Mansy the Easyjet rep who was superb. All the staff were wonderful and so helpful. Hesham at the beach was amazing and so helpful, also Mhmod was amazing and agin couldn’t do enough to help us. These guys helped to make our holiday extra special 👌🏻 I can’t recommend this hotel enough and we will definitely be going back. Excellent 👍🏻

An overall amazing experience at this hotel. Amazing service particularly by Ragab at the pool evening grill. I would highly reccommend to anyone. All of the staff were brilliantly helpful and couldn’t do enough for all of us!

Very pleased with this hotel, very big hotel which was surprisingly quiet for mid June! Good food, good drinks and a very chilled atmosphere. Our room was cleaned daily by Shahat, very friendly guy, always making an effort to say Hi when he sees you. Only minor issue was how persistent the sales team were around the pool area trying to sell you excursions and treatments. Its understandable that they are trying to make a living but at the same time, people come on holiday to relax. The first hour at the pool i had 7 different people trying to sell, unfortunately, you end up having to be rude to them to make sure they leave you alone!

I had a wonderful experience at Concorde El Salam Sharm El Sheikh. The beauty of the place is definitely a big part of the experience, but what truly makes this hotel special is the amazing staff and the great atmosphere they create. The Disco and Sports Bar were a great addition, especially with the World Cup matches being shown — it made our evenings much more enjoyable. A big thank you to Mr. Mohamed Fares, Ayman at the Aqua Bar, and Mahmoud Ali at the Sports Bar for their excellent service and hospitality. The Aqua Bar was also a lovely experience, and I really appreciate the effort put into making every moment enjoyable. Special thanks to Mr. Mahmoud Awad at the Piano Bar, and to Mahmoud, Hassan, and Mohamed Fares for the delicious and creative cocktails and the warm welcome 💙🧡

Had a really great experience at the hotel! The Piano Bar, Aqua Gym Bar, and Sport Bar (Disco) were all amazing with a great atmosphere and good vibes. Special thanks to Mahmoud and Hassan — they were so friendly, helpful, and made our time there even better. Their service and welcoming attitude really stood out! Also, a special shoutout to Mahmoud for the different cocktails he made for us — every time we thought we found our favorite, he came up with a new one and changed the game 😂🍹 His creativity kept the bar experience interesting!

Mahmoud made our stay unforgettable. From the moment we arrived he looked after us like family — always smiling, genuinely helpful, and going above and beyond with everything we needed. The service was first class and the common areas were spotless throughout, from the hallways to the dining spaces. We came as a group of friends and left feeling completely looked after. We'll definitely be back next year, inshallah. Thank you, Mahmoud!

Arrived at the Hotel Staff very willing to help with anything Hotel amazing cleanliness amazing very clean food was brilliant and even if there was no food for us to eat the chefs are willing to personally cook for you Bar Staff and the Pool Staff you can not fault them always smiling and always helpful ate out a couple of times at the amazing restaurants options are Mexican Italian And the Barbecue beach front ALL Amazing This to me is a very Personal Place to go for food and a very good service by All The Staff This Hotel to me is one of the best I’ve been to in Egypt 10 Stars Plus All the way on everything you will enjoy every second you are at this Hotel Thank You From Us For A Really Exceptional Experience

Had a great meal at the Mexican themed night. Ragab and all the guys made it an enjoyable evening.. Will be back for more 😁

Great location, 15-20 min car journey from airport, 5 min walk to soho square, with plenty of shops, restaurants and a stage area. Good atmosphere, lots of genuinely happy helpful staff. first impression of hotel was Wow, very big, clean and tidy. Smelt fantastic. Staff all pleasant. Rooms are big, beds are huge but hard, could benefit from New toppers. Blackout curtains work great, fridge kettle and tea/coffee in room, 4 available sockets to use, a good supply of toiletries, replaced when used.rooms Cleaned everyday, water replaced daily. Had some good towel art. Housekeeper was always asking if everything was ok. The rooms are tired and need a little tlc. Rooms are quiet but we heard the hotel next door and never the neighbours! Hotel grounds are very tidy, the ground staff do a lovely job. Infact all the staff do a great job. Restaurant staff, Wael in particular was a pleasure to meet, remembered our drinks from day one, always finding a table if we couldn't find one.Food was lovely, always loads to choose from, we ate at the Mexican by the pool, not much to choose from so we only ate there once, we had dinner at the flames restaurant by the beach, that was delicious(its part of the all inclusive if you choose rhe set menu). Snorkeling off the jetty was fantastic. It was a first for me and something I wont forget. Hubby did a scuba taster and really enjoyed it Kreem was so patient and calm. The only thing that annoyed me was how persistent the people who come around the sun beds to get you to book time at the spa, hairdresser's or book activities. Some where not too bad but others just borderline harassment! Pool bar was good, Adham worked hard to fulfill orders. At time could benefit from more staff due to amount of people around the bar.

Amazing food and amazing service. Ragab - our waiter was extremely kind and looked after us so well. Will be coming again!

Well we are our way home but the hoilday at this hotel has been fantastic. We went to the spa havin massages for 5 days. So professional!! Mahmood and Reene were fantastic. Very professional!! Recommend them both. The food was amazing especially the Italian restaurant on the beach!! Love love. I got a bit ill why here due to the weather. But the doctor on site was fantastic. He made me better!! My advice if you come to Egypt make sure you are drinking plenty of bottled water. The temperature gets very hot!! Fantastic hotel and fantastic people. Thankyou for looking after me and my husband.

Our experience at the Concorde has been absolutely fantastic, and 99% of that is down to the incredible staff. We’ve stayed in many places over the years, but this holiday felt completely different because of how genuinely caring and attentive the team is. The staff here don’t just do their jobs; they consistently go out of their way to help you, and it made our entire stay amazing. To put it in perspective we’ve had cheap holidays and very expensive ones we’ve never experienced staff with so much passion for the guests. A couple of special mentions: Wael in the restaurant: Absolutely fantastic. He constantly went above and beyond for us, ensuring every meal was a great experience with his attentive and thoughtful service. This man could do no more for us genuinely a credit to this hotel I’ll be back just because of this man alone Ayman at the bar: A really nice, polite young man who always greeted us with great energy and looked after us perfectly. I’d like to think the hotel management fully realizes just how much hard work and effort these individuals put in day in and day out. They are a massive asset to this resort, and they are the main reason our holiday was so unforgettable. Thank you to the whole team—we will definitely be back!