UNIQUE RESIDENCE HOTEL GOLF & SPA

I gave this bad review due to Mario and such like the just trying to empty your pockets and just pester and lie be careful

Stayed here 1 week beginning of June not as nice as it was I first went 2017 when it was kussadarsi golf and spa and then again 3 times more 2018.2019 .2020 and it was beautiful lovley apartments as they were timeshare or holiday club at the time but not been since then so got a shock there now need of a lot of TLC been left and run down we was on ground floor but over looked the bin and carpark in 1 bed room apartment the bathroom stunk as there was a smelly washing machine in there mould round shower and taps there was greece splahed up the splased up back of hob tried to wipe off but didn't bring grease cleaner with me lol 😂 bar and pool at the oaks was nice as nearest one to us food in the restaurant was not great same thing every night snack bar was a bit hit and miss burgers chicken gruttons wine was ok and beer cocktails alful went to entertainment couple times magicians and dancers were great but started to late as it was kids club before started at 9,45 you have to go main bar in hotel to get drinks as the drinks that in portable bar were horrible sweet and suger loaded .went to beach once stack bar rubbish food I wouldn't return here again unless it was maintained and updated

We wanted to leave an honest review of our overall experience after staying here as a family of four (two adults and two teenagers). ​First Impressions & Location ​The hotel is in the middle of nowhere, so it is definitely not the place to be if you want to step outside the complex for a casual stroll. That being said, the views are absolutely stunning, and there is plenty to do on-site to keep everyone entertained. ​Currency & Prices ​We were really surprised to find that everything is priced in Euros rather than Turkish Lira—and that goes for venturing outside the hotel, too. Be aware that the on-site shop is incredibly expensive (easily three times more than prices back in the UK). ​Pools & Water Park ​No complaints whatsoever here. There is plenty of choice, ranging from busy pools with lively entertainment to very relaxed, quiet areas. The mini water park was also great fun for the kids. ​Staff & Animation ​We cannot fault a single member of the team. From reception and guest relations to the amazing entertainment team, everyone was fantastic. A special standout goes to Borat, who was brilliant! ​Rooms ​The rooms are very spacious, and having a washing machine was a massive plus. However, there were a few clear maintenance issues, and the room felt very tired looking—even though we had booked a superior room. We experienced water pressure issues across multiple days, and while a toilet fault was eventually rectified, it took numerous requests for help to get it sorted. ​Food & Drink ​The Food: Regardless of what time you go to eat, the food is only ever warm, never properly hot. It didn't quite tick the boxes for us because it seemed very repetitive every day, but we are quite fussy eaters, so it may well be perfect for others. ​The Bars: There are plenty of bars scattered around the complex, from quiet spots to lively hubs. The only real design flaw is that there isn't a bar located where the main evening entertainment takes place, meaning you have to walk back to the main complex to get a drink and walk back. ​Entertainment & Beach ​Shows: The evening entertainment ticked all the boxes. The shows were good, completely varied every night, and the bingo prizes were amazing! ​The Beach: The private beach is about a 20-minute drive away but is well worth visiting. You need to book a day in advance, but the transport is free, and the all-inclusive package still applies once you get there. ​Excursions & Local Dining ​Because you are out in the sticks, a taxi down to the local town will set you back around €25 each way, and up to €50 for the return. ​However, we found a brilliant Turkish restaurant by the harbour called Murphy’s. They offered a completely free collection and drop-off service with no hidden catches. They let us come and go as we pleased; we got picked up at 4:00 PM, went shopping until 8:00 PM, went back to the restaurant for dinner, and took another walk afterward. We just told them when we were ready, and they drove us back. The food was lovely and very reasonably priced, which surprised me given the free transport! ​Final Summary: Would we revisit? ​Based on the staff, facilities, and views: 100% yes. ​Based on the room issues, on-site shop costs, and isolated location: It does make us hesitate slightly. ​Ultimately, though, the positives definitely outweighed the negatives for us.

Fantastic holiday. We didn’t expect loads as we paid quite a cheap price but the hotel exceeded our expectations. By far the best experience of the holiday was the absolutely fantastic animation team especially - Borat, Fred and Atakan. We have holidayed in turkey many times but the team are by far the best we’ve experienced - so friendly and never hassle you. They are a credit to the hotel and deserve payrises! The apartment again was fantastic and much larger than we are used to. Food was ok but standard for all inclusive. Would return!

Osman - best barman, he is usually in the Irish bar Atakan, Borat and the rest of the team are the best entertainment, funny pool games and evening shows - I’ve never known so many people to get involved and had a brilliant atmosphere. Food in the restaurant is ok - always found something to eat. Room was in pines and it was huge! 2 bedrooms, kitchen/washing machine/kettle/iron all included. Location was great 90 mins transfer - in the hills so lovely breeze. We are around 20mins from Kusadasi and it’s worth a visit, While there we went to Hong Kong and it was amazing food. £80 ish for a family of 4. We had our room changed everytime we put the sign on our door - can not complain about the cleanliness. Overall it was a great family holiday and we are sad to be going home today. We did a boat trip through Sun wind, Find the Facebook page for so many hints and tips

Pros - Big spacious apartment, could hear entertainment sometimes but not enough to bother us, relatively quiet. - Washing machine and clothes horse (if you want to get your washing done as you go) - Restaurant is fairly clean - Entertainment team were friendly and work really hard! Party atmosphere around the main pool. - Amazing massage in the spa - We ate out at Hong Kong and Murphy’s Bar both of which will collect you if you contact them. Cons - Restaurant - Food isn’t great. Not warm enough. No pastries or anything like at breakfast. Chicken, onion rings etc always seemed to be rock solid. You’d struggle if you were a fussy eater. Poor drinks service in the restaurant, we got offered water a couple of times but not consistent. My husband said the coffee was disgusting. - other than the spa and entertainment team, a lot of the other staff were indifferent. - Poor standard in the room with broken items, limescale build up and a lack of cleaning. Nothing in the room was cleaned. We didn’t get our sheets changed once in the week and got fresh towels on our second day and none after that. The towels were mostly stained. I assume there are sometimes toiletries provided but all that was left in one of our bathrooms was a small conditioner and 2 shower caps. - Sheets too small for the bed which kept moving throughout the night. The beds were not comfortable. - The pool area near the slides wasn’t maintained well, lots of weeds and occasionally glasses from the night before. - One small tv for World Cup games, no projector. Charged for any drinks after midnight - Slides opened at 10 and then closed for two hours every day between 12-2pm and then open again until 5pm. During the closures there were no lifeguards on duty - Location isn’t great. Nothing outside the hotel, taxis were about 1200 lira each way which adds up. - I found it a bit boring between dinner and the entertainment starting (around 9.30-10pm as there was no where to go for a walk or anything. - The hotel snack shop and salon are very over priced compare to in Kusadasi centre. Taxis were about 1200 lira each way which adds up. Overall it was a quick week in the sun but I probably wouldn’t return.

I think a lot of these bad reviews are unfair and give a false representation of the hotel. We have just returned from a lovely stay, we had a standard suite which was absolutely perfect with a master bedroom, large living area and kitchen and toilet. We stayed in the pines- never had any issues with water and 4 of us had lovely warm showers with great pressure every single evening. The staff were all fantastic, they work so so hard and what stood out to us was the cleanliness of the hotel in general. The toilets by the main restaurant were really clean, people by the main pool use these all day and every time I went, the bins had been emptied and cleaned to a high standard. The main restaurant is exceptionally clean, staff are extremely efficient and there was a member of staff cleaning the rims of the food warmers. The food was lovely with plenty of choice. We ate at the snack bar at most lunch times which was amazing- burgers, chicken kebabs, pasta etc. The ice cream was amazing, loved all flavours! À la carte restaurant- we did the Italian night which we were not impressed with. Very limited choice, my starter was lovely but main course wasn’t very nice and I had to send it back as there was a dead fly in my meal. The slides were brilliant, we all really enjoyed going on them every day and thought they were a great addition to the hotel. The beach- this is what we were less impressed with. We did the 1-4pm slot, when we arrived we were not told where to go and just sort of followed the crowd, there is only one side you’re allowed to sit on and we got the feeling that they did not like the all inclusive people and very much attend to the paying customers. The area we could sit at was really dirty, I had to clean the sand area just so my kids could play in it- baby wipes, cigarette packets etc all by our sunbeds. It is a gorgeous beach bar but the all inclusive buffet looked like it had been left out for ages and it was uncovered with flies. We had photos done by Leo at the hotel who provided us with some gorgeous family photos and we bought an album. He was so attentive and amazing with our 3 and 6 year old- memories we can treasure forever. Entertainment team- all fantastic and work so hard, they are not pushy if you don’t want to join in either which was nice. Fire show was incredible! We only did the mini disco on the last night as it was 9pm, other times it stayed at 9:30pm which was just too late for our kids. All staff were so attentive- the bar staff, the lifeguards. Everyone was so friendly and always greeted us with a smile. Pools- plenty to choose from if you want a more lively atmosphere then stay at the main pool. For a more relaxed family vibe, the oaks pool was lovely and a bar very close- we tended to go here in the afternoons and the little pool was warm in the afternoons which my 3 year old really enjoyed. The pines pool is very quiet, there are some we didn’t even get chance to see. We really enjoyed having a 5 minute walk every morning from our room to the restaurant. The surrounding views of the hotel are spectacular. Luckys club- we ate here one night and got free transport to and from the restaurant. It was my birthday so they had organised a cake to come out with sparklers which was a very nice touch- gorgeous sunset views. One other point, our room was cleaned once and it was the day before we left which we thought was a bit pointless (we had even left the door hanger on earlier in the week asking for it to be cleaned) we didn’t complain about this as it didn’t bother us too much. When they did clean it, they only left us 2 clean towels when there were 4 of us. Overall we had a lovely family holiday and would stay again :)

We stayed at this hotel for 11 nights in total with our friends and our experience was very mediocre. I shall begin with the negatives we encountered! To begin with when we entered our room(s) we were very disappointed with the condition of the rooms. The bathrooms were very rundown and the showers/baths were grimy. The taps in our bathroom was very loose. Our friend’s room had a quite substantial amount of mould in the bedroom and the bathroom. Although we reported this to guest relations it had to take a second time reporting for them to send someone out. Also in our friends room the duvet had multiple holes in the sheets. In our bathroom(s) there was no body wash or hand soap available as the dispensers had not been refilled. During our stay we experienced no water on 2 consecutive days. Also for the duration of our stay the water pressure was extremely poor, leading to us having to use our friends bathroom on multiple occasions which we shouldn’t have had to do. We also had trouble with our room key which needed to be re-scanned multiple times. During our 11 night stay we only had cleaners come and ‘clean’ our room 3 times, considering this is a 4 star-previously 5 star hotel- daily cleaning, in my opinion, should be compulsory. Thus when our rooms were attended we noticed only the bed was made, no hoovering, no mopping..no actual cleaning was done. We had a rather large room with an upstairs leading to a kitchen and a lounge area which we didn’t use during our stay so only the downstairs area needed to be cleaned, but even that wasn’t. Whilst drinking at the bars in the evening we also had problems with dirty glasses being used for our drinks, multiple occasions where there was lipstick on the glass from past people which is quite disgusting. We booked the à la carte, the Italian, and we again were very disappointed. The food was very disappointing. For the main courses two of us had chosen the salmon and one came out pink as it should be and one was white and had a very different taste (could have been a different cut but unsure). We also had an issue with stray cats, we appreciated the amount of strays in and around the hotel, however in the restaurant we were quite unhappy as there were multiple cats inside who were begging and at one point a cat actually jumped onto the table which was extremely unhygienic considering it was a stray. Another issue we had with stray cats was that one in particular wasn’t very pleasant. I reached down to try and move it from underneath the table and the cat actually bit me on the hand. Again the fact that stray cats are inside the restaurant is extremely unhygienic and uncomfortable. One last negative about our experience was that the Wifi within the hotel is extremely poor. We understand that the hotel is large but each room also had its own wifi and this was still extremely poor. Regardless there were actually some good positives about the hotel. To begin with we very much enjoyed the company and the entertainment from the animation team, especially Borat. Throughout our stay he was fantastic and extremely friendly, he always made us laugh! The food inside the buffet was also very good, however it was always lukewarm and never very hot. Overall we were slightly disappointed in our experience especially thus being labelled as a 4 star resort. We most likely wouldn’t return.

This is a good hotel for families or anyone not wanting to leave the complex but from our experience I would not recommend it as it’s too far from the nearest town at a considerable cost to get there. Our room was very disappointing the duvet and cover did not fit the bed nor did the sheets, the aircon in the bedroom did not work very well nor did the toilet, why the toilet was so far away from the bedroom who knows but you had to walk across the sitting room almost to the door surely an en-suite would be better. We told reception a couple of times about the faults they did send a maintenance man he was there a couple of minutes said it was fine but after a couple of flushes it still had the problem we gave up in the end. The seven days we were there we only saw the cleaning staff twice which I think is unacceptable for a 4* hotel. Bathroom smelt damp. Don’t no the use of a kitchen as no crockery or cutlery supplied. Was nice having a washer tho the only up side. The Airer had lost rungs so could not use all of it. Food was lukewarm at best and to be honest wasn’t up to standard we just ate salad and maybe odd main meal. Drinks were either watered down or too much alcohol either way you could barely drink them. Entertainment staff were great but it would of been nice for the volume of the microphone or music could be turned down a bit especially on the evening as it was rather loud. All in all we won’t be going back.

Absolutely wonderful hotel and our second time here. This is our second stay and we really love the hotel. However, we paid for an upgrade through Love Holidays but received a completely different room. No alternative rooms were offered by the hotel at all, and we had to pay £35 for a late check-out. Most disappointing is the hotel’s reply to my review today — they claim they gave a complimentary late check-out and offered three other rooms. This is totally untrue. I even asked to pay extra for an upgrade, but the blonde receptionist was rude and unprofessional. We were also promised a call on our last day about the upgrade, which never came. I am honest and find such lies offensive; it ruins trust, which is a shame. Useful tip: Go to Migros for your shopping — the small shop on the complex is extremely overpriced.

DO NOT GO to this hotel its the PIT of DISPAIR this is not a 4 star luxury hotel as advertised by jet 2 all photo,s of rooms are false advertisements please believe the negative reviews you read because believe me they are all true I tried to change this hotel before we went because of bad reviews but was to late too because within 2 weeks of going so was dreading it, i was right to do so our two rooms we were given were awful, dark, dingy, dirty, things falling to bits, drill left on window sill toilet not working beds rock hard. Walked straight in and straight back out to reception to ask for different rooms were told they were the rooms we had booked and if we wanted to change would have to pay an extra 15 euros per day , per room with smirk on reception face asked to see the manager and was sent over to guest relations told them the story and wanted to send cleaners to do the rooms said no not stopping in them showed her the pictures of my booking and said total false advertisement of pictures of rooms no way I would book a holiday to come to that, so ended up upgrading us to penthouse for all family to be together at no extra charge. Moral of the story is this hotel is ruining people's holidays everyday and night of my weeks holiday I saw people arguing with the Jet2 rep and guest relations demanding there money back and be flown home because of rooms being disgusting and dirty we lost power twice and other family's had no running water for days, the drinks are shocking cheap an nasty asked for cocktails never got the same one twice and ran out of ingredients and blender never worked the food is well below average chicken not cooked properly was blood inside and flies everywhere. Main pool area is filthy dirty water around walking area,s white grates missing so you can see the drain pipes and ants everywhere. 20 mins down to beach shuttle bus is terrible bus driver just grunts at you no air con or windows open children crying with the heat, you get down there and think this looks great this is where all the money is getting spent of you,s but no its a private beach club as I found out after I lay on one there beds and was told to kindly leave and be shown to the sub par side of beach where had separate sitting area felt like second class citizens and snacks an bar close at 4 when your still at beach till 5 for bus pick up. The only two good things is the spa treatment and animation team but that's not enough can,t understand why Jet 2 send people here I come to turkey every year and have had great holidays i am very sad to say not this one its budget at best you have been warned.

We’ve just spent a week here and Atqkan and Borat have made our holiday ! They are both amazing they have made us feel so welcome and included our Holiday wouldn’t havre been the same without them !! Dart, Zumba and yoga was great

Best hotel we have ever stayed at! We go on holiday all the time, and this hotel is by far the best of them all. From the moment we arrived, everyone was smiling, friendly, and doing a fantastic job. The entertainment team truly made our holiday unforgettable. They work incredibly hard, and you can see how much they love what they do. They have such a great relationship with all the guests and make everyone feel welcome. The daily activities and evening shows were perfect and kept us entertained throughout our stay. A special mention to Atakan, who is simply the best, Borat, who always made us smile with his amazing personality and beautiful cartoon socks, and Firat, who was fantastic as well. They are all a credit to the hotel. Club Jumbo was amazing too. The team did a great job with both French and English guests and made sure everyone felt included and had fun. The food was excellent with so many choices every day. There was always something different to try, and the desserts were absolutely delicious. The restaurant was very spacious, spotless, and well organised. The rooms were large, clean, and offered plenty of space, making our stay even more comfortable. We honestly had the best time we have ever had on holiday. Everything was perfect, and we cannot wait to come back. Thank you to everyone for making our stay so special!

We had an absolutely wonderful family holiday at this hotel and loved every minute of our stay! The entertainment team was truly outstanding – they were friendly, energetic, professional, and always made sure everyone was having a fantastic time. Their enthusiasm and dedication created such a fun atmosphere for both adults and children, and they really made our holiday extra special. The food was also incredible. There was a huge variety of delicious dishes every day, all freshly prepared and full of flavor. Every meal was something to look forward to, and there was always something for everyone in the family to enjoy. The staff throughout the hotel were welcoming and attentive, and the overall experience exceeded our expectations. We made so many wonderful memories here and cannot thank the team enough for making our family holiday so enjoyable. We would highly recommend this hotel to anyone looking for a fun, relaxing, and unforgettable vacation. We can't wait to come back! Can't thank the entertainment team for keeping everyone entertained round the pool shout out to borat and atakan !!! Borat is a great person and happy always around the pool we love him and his styl

My wife explained it perfectly...We already booking for next year .