Transatlantic Beach

So much potential! The beach is fantastic and wonderful for little ones with the sandbars that create a large shallow space. The room itself is newly redone and fine for a standard room, though try to book one with a balcony if you don’t want the traffic of a motel room with a common hallway. The grounds are really well-maintained. I understand this is a new property and the trees have not yet had time to grow, However, there is an immediate and desperate need for more shade. There is just no where to get any relief from the beating sun and heat besides a few umbrellas around the pool. Please consider more umbrellas or pergolas through the property. One disappointment is that beach umbrellas are not included in the resort fee - this is an amenity that we’ve had included at most other Hilton properties along the golf coast that we’ve stayed at. This would be a welcome included addition. Enjoyed the pool activities - Maddy does a great job engaging the pool-goers and ran things with energy and a smile. We had a few issues with check-in, as the front desk forgot to give us a towel card, parking pass, goofed up our room reservation, and forgot to mention our daily food and beverage credit provided with diamond status. Those minor inconveniences were exactly that - minor when considering our entire trip. This place has so much potential, and I’m sure it will get there with a bit more time and staff training.

We had a great experience, and were particularly impressed with Susie and her thoughtfulness and attentiveness! She share so many fun local things to do, and made us feel very welcomed.

Susie was amazing!!! So sweet, attentive , and thoughtful. After talking with her, we looked at each other and said “wow, she was amazing”. Thanks to people like Susie, good customer service is not dead!

We had a rocky start because when we arrived they told us we needed to check in next door. It was an older building without the amenities listed on the website. I guess it was because we asked for an ocean view room witg queen beds at least that's what the lady said. We went back to the original lobby and Jose helped us. Jose was amazing. He quickly got us a new room and gave us a wonderful room in the perfect location. Jose was so professional and friendly which turned the rocky start into a fabulous stay. Thank you Jose. We also rented jetski's and the employees were awesome. We truly enjoyed our stay. Everything was clean and housekeeping was very friendly.

The new Rum Runners and pool were very nice. I have been coming to the Sirata for over 20 years. I can NOT say enough about Jo Carol and Dom!! They have the customer service, drinks, and atmosphere going on everytime for years!! I really do hope the managers see how the RR run when they are there versus when they are not!! The def are a staple for this company!!

Susie provided Great services. Friendly and made our meal time enjoyable!

The facility is amazing. Sitting right on the ocean. Susie our waitress was great. Enjoyed the entire experience

I had the pleasure of meeting Susie at rum runners and also met Chiquita who I can honestly say I have never seen her stop smiling!!! They made my experience very welcoming and will come back and they better be here bc they made this trip everything!!!!

Love the workers, mostly Susie at rum runners..she’s super welcoming and friendly and goes out of her way to help her customers. Chiquita at rum runners is also amazing, she’s always so friendly and happy to be there and really works hard. I see her everytime I come here and I have never seen her in a bad mood. And Lisa at the front desk check in was very helpful! Those 3 ladies definitely made up for the other bad service. However I’ve been coming here for 10 years and the changes that are happening are losing its warmth and character. Doesn’t seem like they ever clean up anymore, floors and windows are disgusting. Wish they would’ve kept things how they were

I talked with the employee at the front desk. She was very helpful supportive. She told me where I could go for breakfast. She was just very informative very friendly. I’ve never had a better experience with the hotel obvious and I’ve never had a better customer experience. her name is Lisa and she works at the front desk at the Saint Pete Shores section of the siesta

The first room assigned needed updating, sofa old and dingy and bathroom with dark grout. Had to change to a side view room and paid for an ocean front view suite. Had to move the second day. The suite was new and up to the Hilton Standard. The facility is very beautiful and it will be excellent when all the changes are completed. The beach is beautiful. The new pool and restaurant is exceptional and the service first class as expected of Hilton standard.

Angela at Rum Runners Bar is amazing , she runs that place like a boss!

Colby was amazing! He had excellent suggestions and got all the shots I was hoping for and even some I didn’t even think about!!

Susie was our awesome waiter at the brand new Sirata Beach front restaurant! Great service, everyone is so kind!

Service was great. Susie, our breakfast server was great! I love this place! I really hope they don't close down Harry's Beach Bar, though.