Toa hotel & Spa

Great customer relationship management.

Rooms are clean, Friendly staffs. Nice and delicious food. Big swimming pools. Clean beach. The bar man made a very nice cocktail drin for me after a long day of activity.

Beautiful beach, many pools, varied meals, a spacious and very comfortable room

Our stay at TOA Hotel in Zanzibar was absolutely wonderful, and we couldn't have asked for a better experience. From the moment we arrived until the day we left, we were welcomed with genuine kindness and outstanding hospitality. The service was truly five-star, and every member of the staff made us feel at home. We would especially like to thank Arafat at the reception and the manager, Hemed, for their generosity, professionalism, and warm welcome. They went above and beyond to make our stay special. A very special thank you also goes to Prince. He is an incredible person whose kindness, positive attitude, and dedication made a huge difference to our experience. He truly helped make our stay unforgettable. We would also like to recognize the entertainment team, who were always so friendly, cheerful, and full of energy. In fact, every single member of the hotel staff deserves recognition for their smiles, kindness, and exceptional service. The hotel itself is beautiful, with impeccable facilities, excellent cleanliness, and delicious food. Everything was well maintained, and we felt comfortable throughout our stay. Thank you to the entire TOA Hotel team for making our holiday so memorable. We would highly recommend this hotel to anyone visiting Zanzibar, and we hope to come back one day!

Our stay at Toa Hotel was absolutely incredible from start to finish! The hotel is beautiful, but what truly made our experience unforgettable was the amazing staff. Every single member of the team was so warm, friendly, and welcoming—they genuinely went above and beyond to make us feel special. To celebrate our anniversary, they organised the most wonderful surprise cake, complete with singing and dancing. It was such a thoughtful gesture, and seeing so many staff members join in, including the chefs, made it an unforgettable memory that we will cherish forever. The level of care, kindness, and attention to detail we received was exceptional. It’s rare to find such genuine hospitality, and the team at Toa Hotel exceeded all of our expectations! Hemed and the rest of the housekeeping were great. Rooms always clean! Big shoutout to Prince and other staff as they were all so great! I wish I could remember every single persons name! But I’m sure they know who they are! We will definitely be recommending Toa Hotel to all of our family and friends, and we can’t wait to return one day. Thank you so much to everyone at Toa Hotel for making our anniversary so special! Nabeel & Iqra ❤️

This was a GEM of a find! The hotel is amazing, as is the location for anyone who likes the beach, with sea grass beds very close by snorkeling is a must. From the moment we arrived, Hemed the Houskeeping Manager was very helpful and remained so throughout, sorting a room upgrade and extra time in the room on the last day. His team are fantastic with two cleans a day one when you go to breakfast and another to prepare your room for sleeping. Hemed is an asset to the team and will.make your stay the best possible. Ismail from the Sports and Leisure team was fantastic all round, an asset to the hotel and I hope will get a bit of recognition for his customer care and knowledge of the island. He will make a great in house tour guide or tour planner. Jackson the bartender learned our names and drink order almoat straight away, he is an asset and makes a great cocktail I named the "Jackson Special". There were other great staff from Prince who looked after us most nights when we dined and Asia who did the same at breakfast. The receptionist Cecelia was very helpful when we had to sort out our bill at the end when there was a mistake about our usage of the spa (we didnt use it) and it was sorted with no fuss and professionalism. All in all I have no complaints, only that we wished we could stay longer and we will be back to see the new part of the hotel which I was privileged to have got a sneak peak at. See you next year Jason

Everything was okay except electric cutoff problem.

A huge thank you to Yemes for the excellent service, constant smile, and amazing cocktails. Always welcoming, attentive, and in a great mood. The best bartender we could ask for! Thank You!!! ❣️

Hotel is situated at a very beautiful location with a beautiful beach. The staff is very friendly, the food is amazing and we had a very lovely stay!

The staff. Absolutely amazing people. Huge smiles and big hearts. Was a genuine pleasure to spend time with them. Manager Eric was really attentive and went out of his way to ensure we had a good time. His staff follow this high standards. Very personable and approachable manager! Massages were superb. Pili and Michi were.magic. Estor and Cicilia always smiling and welcoming at the front desk Eric leads by example. Chefs and wait staff went above and beyond. I wish I could mention everyone by name as they are a special team. A 5 star resort is more than jist the facilities. Its aboit the atmosphere

The hotel is in a very beautiful setting! The decor is authentic, the beach is beautiful. The tide is disturbing because the water has receded a lot! The staff is very helpful, there are beautiful rooms! The food is also very tasty! We really liked it!

I had the best experience ever! TOA is home away from home I & my friends from Kenya received a 5 star treatment, awesome service, great food, amazing entertainment, spacious rooms I can't wait to go back with my all family in October See you soon Toa Team

My stay at TOA Hotel & Spa was nothing short of amazing. Every single moment felt wholesome, relaxing, and truly memorable. From the warm hospitality to the peaceful atmosphere, everything exceeded my expectations. The staff were absolutely top notch attentive, friendly and always ready to help with a smile. The rooms were incredibly spacious, spotless and beautifully maintained, making the stay even more comfortable and luxurious. If you’re looking for the perfect Zanzibar getaway with great service, comfort and a serene ambiance, I would highly recommend Toa hotel & spa. I can’t wait to visit again.

Stayed at TOA Hotel Zanzibar and I can honestly say… this is one of those places that gets everything right From the moment you arrive, you feel the warmth in the service attentive, genuine, and consistent throughout the entire stay. The rooms are beautifully done, spacious, clean, and designed for comfort, making it so easy to just relax and fully switch off. And the food? Absolutely amazing. Every meal felt well thought out, fresh, and worth looking forward to. It’s the kind of place where you don’t have to think too much ,everything flows, everything feels easy, and you just enjoy your time. If you’re looking for a stay that combines comfort, good energy, and great service all in one, this is definitely it. 10/10 experience… I’d go back without even thinking twice 💯

I had such a great experience at this hotel in Zanzibar. From the moment we arrived, we were warmly welcomed and truly felt taken care of throughout our stay. The service was excellent, staff were very friendly, attentive, and always ready to help with a smile. The hotel itself is very clean and well maintained, which made our stay even more comfortable. Overall, it was a fantastic stay, and I would definitely recommend this hotel to anyone visiting Zanzibar. Looking forward to coming back again!

Everything was great. Great food (including lots of seafood every day, great cocktails), engaging live performances by artists every evening. Also, the beach is maintained every morning, cleaned of algae. Also super good service. Starting with cleaning the rooms, ending with the helpfulness of the staff both in the restaurant and in all bars. First of all, I want to thank Mariam very much for her constant care for us, her inner warmth and great aura. Thanks to Mariam, my wife and I had a wedding anniversary (25 years), which we celebrated with dinner on the beach, was perfect. Also thanks to the bartenders - waiters Josephat, Asia, Paulina, Jeremiah, Shabani and of course the bar supervisor Ernest. Also thanks to all the other hotel staff, including the coconut keeper - our entertainer Muhamed and the lobster-tuna baker (sorry I can't remember his name, he was a tall guy) during the beach dinners. Thanks to all these people, our two-week vacation was wonderful.