A lovely hotel and staff amazing!
pirms 2 mēnešiA lovely break great hotel and service staff food drink all of it! In a good place local to shops and bars restaurants
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A lovely break great hotel and service staff food drink all of it! In a good place local to shops and bars restaurants
Tivoli La Caleta Resort Review We had a wonderful stay at Tivoli La Caleta Resort. From the moment we arrived, we felt welcomed and well looked after. A special mention to Veronica, who was so warm and helpful when we arrived and really helped to make a great first impression. Another very special mention goes to Fanni from Concierge. She was absolutely fantastic and went above and beyond to help us during our stay. She arranged our tickets for Siam Park and the horse riding, making everything so easy for us. What really stood out was how thoughtful she was with the children—she even went the extra mile to make sure they had a little picnic to take with them. That small gesture meant so much to us and showed genuine care. The resort itself is beautiful, the staff are friendly and attentive, and the whole experience was very relaxing and family-friendly. Thank you to the team at Tivoli La Caleta, and especially Veronica and Fanni, for helping make our holiday so special. We would definitely recommend this resort and look forward to returning! ⭐️⭐️⭐️⭐️⭐️
Having travelled around the world, it’s always a delight to stay in a hotel that matches the quality of service that was delivered from Tivoli La Caleta Tenerife Resort. From the moment we arrived it was not only a feast for the eyes; beautiful interiors and atmosphere, but the service was what stuck out to us. The warm smiles and exceptional hospitality we received from Fanni after a long travel day made all the exhaustion go away. We became excited to explore the rest of the resort. It was truly a magical and wonderful feeling. There are two other people we want to shout out for displaying world class hospitality: Elena, who we first met at the Guilty restaurant, then dinner and breakfast throughout the week. Her knowledge and enthusiasm shone through every interaction, and it was a delight to meet her. The other person was Roberta. Her level of service was incredible. She seemed to be everywhere all at once, from breakfast to dinner, and all around the resort! She was always smiling, no matter what time of day it was. We got so excited to see her wherever we ended up as we knew we would get world class service and just a beautiful personality. Thanks to you both for making our days brighter! Overall, wow. What can we say? We chose the perfect place to spend our 5 year anniversary! There’s nothing to fault, and genuinely can say it was the perfect getaway. Thank you so much to everyone who made us feel so special, and we cannot wait to be back one day.
Location is nice, the atmosphere is quiet and calm at most times. Rooms are spacious and cleaned very well, good value for money. Cleanliness is very good. All staff are very friendly and welcoming and have good service. We used the padel courts, pools aren’t too crowded, gym has room for improvement but it isn’t terrible. The padel courts are good, I have had one massage which was a bit disappointing to say the least. Breakfast is nice and seen restraint is very good - good dj and food very good value for money.
I celebrated my birthday here and received top-notch treatment. Special thanks go to Deyanira, she is the one who made my weekend unforgettable! She organized everything to perfection, proving to be a true professional and simply a wonderful, attentive person. The overall service and atmosphere are outstanding. The grounds are beautiful and immaculate - essentially a vast garden right by the ocean. There are numerous superb pools, stunning restaurants serving excellent cuisine, and the spa - featuring a renowned brand is simply magical. I recommend it 100%!
I celebrated my birthday here and received top-notch treatment. Special thanks go to Deyanira, she is the one who made my weekend unforgettable! She organized everything to perfection, proving to be a true professional and simply a wonderful, attentive person. The overall service and atmosphere are outstanding. The grounds are beautiful and immaculate - essentially a vast garden right by the ocean. There are numerous superb pools, stunning restaurants serving excellent cuisine, and the spa - featuring a renowned brand is simply magical. I recommend it 100%!
Nothing was too much trouble, five stars all the way. Jo was fantastic by the pool every day, he’s a credit to the hotel.
Nothing was too much trouble, five stars all the way. Jo was fantastic by the pool every day, he’s a credit to the hotel.
Our group had the pleasure of staying at this hotel while hosting an international conference, and I truly cannot say enough good things about the experience. From the very beginning, Claudia and Luisa went above and beyond to ensure every detail of our event was successful. Their responsiveness, professionalism, and genuine willingness to help made planning from across the world feel effortless. No request was ever too big or too small, and they consistently found solutions with a positive attitude. What impressed us just as much was that their dedication extended throughout the entire hotel. The managers, chefs, banquet team, restaurant staff, housekeeping, and every employee we interacted with took a personal interest in making our conference a success. It never felt like we were just another group. Everyone was invested in creating an exceptional experience for our attendees. The food was outstanding, the event spaces were beautifully maintained, and the service was consistently warm, attentive, and professional. Our guests repeatedly commented on how wonderful the hotel was, from the quality of the accommodations to the friendliness of the staff. We received countless compliments throughout the week about the property and the overall experience. Hosting an event for a large international group requires an incredible amount of coordination, and this team exceeded our expectations every step of the way. We are incredibly grateful to everyone who played a part in making our conference such a memorable success. Thank you again to Claudia, Luisa, and the entire hotel team. We would not hesitate to recommend this property for both business events and personal travel, and we hope to return again in the future.
Our group had the pleasure of staying at this hotel while hosting an international conference, and I truly cannot say enough good things about the experience. From the very beginning, Claudia and Luisa went above and beyond to ensure every detail of our event was successful. Their responsiveness, professionalism, and genuine willingness to help made planning from across the world feel effortless. No request was ever too big or too small, and they consistently found solutions with a positive attitude. What impressed us just as much was that their dedication extended throughout the entire hotel. The managers, chefs, banquet team, restaurant staff, housekeeping, and every employee we interacted with took a personal interest in making our conference a success. It never felt like we were just another group. Everyone was invested in creating an exceptional experience for our attendees. The food was outstanding, the event spaces were beautifully maintained, and the service was consistently warm, attentive, and professional. Our guests repeatedly commented on how wonderful the hotel was, from the quality of the accommodations to the friendliness of the staff. We received countless compliments throughout the week about the property and the overall experience. Hosting an event for a large international group requires an incredible amount of coordination, and this team exceeded our expectations every step of the way. We are incredibly grateful to everyone who played a part in making our conference such a memorable success. Thank you again to Claudia, Luisa, and the entire hotel team. We would not hesitate to recommend this property for both business events and personal travel, and we hope to return again in the future.
We've not left the hotel yet, but I had to write this now to say how wonderful the hotel is and most importantly, the staff. On arrival, meeting the lovely Paola and her colleague on Reception was a joy. She is the perfect person to be greeted by on arrival; warm, friendly and engaging. The catering staff deserve a big shout out. They work so hard to ensure, that we, the guests have a good dining experience. The breakfast... absolutely amazing; everything you could ask for, even Cava, as well as vodka and the additional ingredients to make Bloody Mary's :-). Our room is lovely and visited twice daily, if required. My only teeny weeny criticism, is that we don't really need the additional bath mats laid besides our beds with slippers on.. Just from a sustainability point of view; it means additional washing. I am very sure that guests would not mind if that extra touch was taken away, but thank you anyway. The grounds of the hotel are beautiful, very well maintained. Great pools and no rushing to get a sunbed. The staff at the Guilty Bar are amazing. I am sure with all the running around, they shattered, but they are always smiling and so helpful. What I must mention, is that I spoke to one of the lovely ladies and a gentleman in the restaurant at breakfast yesterday, as my daughter was unwell, and asked if I could take some food up to her. I received a call from a member of staff later that day, to check if my daughter was doing ok, and asked if I needed anything, to call. I was touched by that. Thank you again. Honestly, our experience so far has been amazing and I am sad that we only have 3 nights left. We will definitely be back. Thanks again for an amazing stay. X
We've not left the hotel yet, but I had to write this now to say how wonderful the hotel is and most importantly, the staff. On arrival, meeting the lovely Paola and her colleague on Reception was a joy. She is the perfect person to be greeted by on arrival; warm, friendly and engaging. The catering staff deserve a big shout out. They work so hard to ensure, that we, the guests have a good dining experience. The breakfast... absolutely amazing; everything you could ask for, even Cava, as well as vodka and the additional ingredients to make Bloody Mary's :-). Our room is lovely and visited twice daily, if required. My only teeny weeny criticism, is that we don't really need the additional bath mats laid besides our beds with slippers on.. Just from a sustainability point of view; it means additional washing. I am very sure that guests would not mind if that extra touch was taken away, but thank you anyway. The grounds of the hotel are beautiful, very well maintained. Great pools and no rushing to get a sunbed. The staff at the Guilty Bar are amazing. I am sure with all the running around, they shattered, but they are always smiling and so helpful. What I must mention, is that I spoke to one of the lovely ladies and a gentleman in the restaurant at breakfast yesterday, as my daughter was unwell, and asked if I could take some food up to her. I received a call from a member of staff later that day, to check if my daughter was doing ok, and asked if I needed anything, to call. I was touched by that. Thank you again. Honestly, our experience so far has been amazing and I am sad that we only have 3 nights left. We will definitely be back. Thanks again for an amazing stay. X
We have just returned from another fantastic stay at the Tivoli la Caleta. The hotel caters for all groups; Solo, Couples, Families, Friends. All age groups are welcome. The hotel provided us with a relaxing stay with great customer service and plenty to do in the day / night. The hotel staff cannot do enough for you. From the bars and restaurants, Pool side service, clean Rooms and changing towels daily, the staff do everything (and more) to make your stay comfortable and memorable. The hotel location was perfect for us. At the north end of Costa Adeje, it is a relatively quiet area slightly away from the daily hussle of Fanabe and La Pinta . But it's only a short walk into La Caleta village or a longer walk into Adeje and Las Americas along the beach promenade. Our time spent in the hotel was first class. Looking forward to going back!!!
Super location, away from noise. Lovely calm atmosphere. Rooms are superb, very spacious. The sofa bed was comfortable! Definitely felt like a 5 star experience. Pool areas/breakfast great. Lots of choice. The staff make your stay though. So friendly and excellent at what they all do. Special shout out to Inma & Claudia, very vibrant and good fun, professional yet friendly. And the Irish guy, very informative when we asked his advice. Fanni also very friendly. Managed to keep the room for the last day at €18 per hour after 12pm, with paying. Would finitely recommend/come back. Not cheap but so worth it 😎
Hotel bars very expensive for alcoholic and soft drinks. Hotel is also a 45 minute walk from centre of Costa Adeje. Apart from these 2 niggles our stay was brilliant.
An outstanding hotel, a room with a view and very friendly staff, the pools were the ultimate in tranquility and very clean surroundings with ultra efficient staff, Lovely chill out bars and cocktails by the pool and the buffet breakfast and evening meals on a different level with real attention to detail.
An outstanding hotel, a room with a view and very friendly staff, the pools were the ultimate in tranquility and very clean surroundings with ultra efficient staff, Lovely chill out bars and cocktails by the pool and the buffet breakfast and evening meals on a different level with real attention to detail.
This is the best hotel. Pure luxury, friendly staff, spotlessly clean. Spacious well thought out rooms with everything you need. Delicious food. I will definitely return
This is the best hotel. Pure luxury, friendly staff, spotlessly clean. Spacious well thought out rooms with everything you need. Delicious food. I will definitely return
Lovely Hotel, beautiful setting, lovely staff The hotel did everything to make us comfortable from having 2 rooms super close together for us and our grown up kids The setting inside hotel is beautiful, very green. The pools are great and very clean. The only counter thing I could say is that the food is expensive in the restaurants. We went out to local restaurants in the area for dinner instead. Favourites were Fañabé del Sol (about few minutes drive near playa de fanabe) and the Chinese just outside the hotel. Both yummy
Great stay except the incident in Seen. Highly recommend the pool bar for lunch. Make sure you have at least bed and breakfast booked for your trip. Bar in evening excellent service for both food and drinks. Towel’s service was excellent and if you needed fresh ones you could get them anytime.
The hotel is beautiful and service is that good that at moments they hep you forget about your daily tasks and worries. For me, this was a business trip, but in the end it was relaxing that much that it turned up being a very pleasant stay.
One of our favourite hotels in Tenerife. Service and staff were great. The bar staff at the Alma bar were the stars of the show, especially Darian and Matias, the best service
Sensational ovean view, excelent food
Sensational ovean view, excelent food
We had a fabulous stay at Tivoli La Caleta! From the moment we arrived, we were warmly greeted by Paolo at reception. His customer service is outstanding and immediately made us feel welcome. Along with Yaiza and Fanny from Guest Relations, they all went above and beyond to make our holiday truly fantastic. I celebrated my birthday during our stay, and the team made it extra special. Thank you for creating such wonderful memories! We stayed in Room 539 with a beautiful ocean view. The housekeeping team were exceptional, keeping the room spotless every day. Breakfast was delicious with a great variety, and despite the hotel being busy, it always felt relaxed and never rushed. The pools and gardens are absolutely beautiful, filled with lovely flowers and a variety of palm trees. A special mention to Joe, who looked after us by the pool every day, ensuring we had everything we needed. Anma and Andrea were also fantastic. We spent most of our time at the adults-only pool, where we found the loungers much more comfortable and cooler to lie on. We also enjoyed playing padel and taking long walks, as the hotel is perfectly situated between Adeje and La Caleta. We will definitely be returning—not only because it’s a beautiful hotel in a fantastic location, but because of the exceptional staff who made our stay so memorable. Highly recommended! Thank you 🌴 ⭐⭐⭐⭐⭐
Had an amazing week, the staff are very attentive and friendly and nothing is too much out the way, so many people i could mention but Joe at the pool, Paolo the duty manager and the whole guest relations team. To be honest you can see they drive the culture of customer come first across the whole resort, would 100% come here again. Room, comfortable with great view of the sea, even though it was meant to be a partial view, pool area, always enough beds and just the overall ambience and facilities were excellent. Great time to come before the kids break up for a couple.
Had an amazing week, the staff are very attentive and friendly and nothing is too much out the way, so many people i could mention but Joe at the pool, Paolo the duty manager and the whole guest relations team. To be honest you can see they drive the culture of customer come first across the whole resort, would 100% come here again. Room, comfortable with great view of the sea, even though it was meant to be a partial view, pool area, always enough beds and just the overall ambience and facilities were excellent. Great time to come before the kids break up for a couple.
We stayed for 10 nights in early June 2026, booking via Jet2 indulgent escapes and absolutely enjoyed every minute. Our room was a garden facing balcony room, with an amazing shower. The staff on every location were welcoming and friendly, not too busy to answer any questions. If you are looking for a relaxing stay in early June, we would recommend it.
We stayed for 10 nights in early June 2026, booking via Jet2 indulgent escapes and absolutely enjoyed every minute. Our room was a garden facing balcony room, with an amazing shower. The staff on every location were welcoming and friendly, not too busy to answer any questions. If you are looking for a relaxing stay in early June, we would recommend it.
Husband & I stayed here for a week B&B. We had a fantastic week & absolutely loved every minute of it. The standard of everything was outstanding. The staff especially were brilliant, so friendly & helpful. Breakfast was excellent, we ate in Seen restaurant twice & it was lovely - the outdoor atmosphere of the restaurant was fab ! Only disappointment was the food at the poolside bar - we got nachos with processed avocado & cheese and very basic enchiladas. It didn't spoil an otherwise perfect holiday 😎
Husband & I stayed here for a week B&B. We had a fantastic week & absolutely loved every minute of it. The standard of everything was outstanding. The staff especially were brilliant, so friendly & helpful. Breakfast was excellent, we ate in Seen restaurant twice & it was lovely - the outdoor atmosphere of the restaurant was fab ! Only disappointment was the food at the poolside bar - we got nachos with processed avocado & cheese and very basic enchiladas. It didn't spoil an otherwise perfect holiday 😎
Still here now with my wife and 11 year old son.Having stayed in various hotels in this area including the gf gran,the baobab suites and the jardins de nivaria I would say this tops the lot.Such a relaxing place to stay it’s like paradise around the pool,nice chilled music and nice staff who are constantly available for poolside service. If you walk 15 minutes one way you can dine in various seafood restaurants in a lovely fishing village and a short taxi ride in the other direction will take you to more lovely restaurants with a bit more ‘hussle and bussle’ The hotel itself is immaculate and the rooms with walk in showers are lovely too Will definitely revisit again and will be choosing this over anywhere else
Still here now with my wife and 11 year old son.Having stayed in various hotels in this area including the gf gran,the baobab suites and the jardins de nivaria I would say this tops the lot.Such a relaxing place to stay it’s like paradise around the pool,nice chilled music and nice staff who are constantly available for poolside service. If you walk 15 minutes one way you can dine in various seafood restaurants in a lovely fishing village and a short taxi ride in the other direction will take you to more lovely restaurants with a bit more ‘hussle and bussle’ The hotel itself is immaculate and the rooms with walk in showers are lovely too Will definitely revisit again and will be choosing this over anywhere else
Fourth visit no problem before! This time terrible buffet food always cold unless cooked to order then you have a wait food trays empty of picked over! Pool bar a constant issue with pigeons on tables eating uncleared food floor covered in droppings told staff reply can't do anything about it reported it to customer services who sorted it however bar staff then ignored us! Found what looked like a high end watch handed it in at reception looked at me gone out never had a update if claimed or not. 10 days hated every minute
Fourth visit no problem before! This time terrible buffet food always cold unless cooked to order then you have a wait food trays empty of picked over! Pool bar a constant issue with pigeons on tables eating uncleared food floor covered in droppings told staff reply can't do anything about it reported it to customer services who sorted it however bar staff then ignored us! Found what looked like a high end watch handed it in at reception looked at me gone out never had a update if claimed or not. 10 days hated every minute
Fabulous 5 star luxury trip with friends nothing we could fault. Service was incredible especially Joe at the pool bar. Food was amazing. Rooms were perfect and exceptionally clean. Turn down service was a treat. Reception staff were always helpful and cheerful. 100% recommend
Fabulous 5 star luxury trip with friends nothing we could fault. Service was incredible especially Joe at the pool bar. Food was amazing. Rooms were perfect and exceptionally clean. Turn down service was a treat. Reception staff were always helpful and cheerful. 100% recommend
Our 2nd visit to this fabulous hotel, booked again for January can’t wait. Everything about this hotel is fantastic Hotel rooms are amazing exceptionally clean, staff brilliant, food delicious and plenty of choice. Location is perfect, pool areas very clean with plenty of comfortable sun loungers, and luxurious beach towels. Entertainment at night is always good, with plenty of seating for everyone. Highly recommend to anyone who wants a lovely holiday, you won’t be disappointed.
Our 2nd visit to this fabulous hotel, booked again for January can’t wait. Everything about this hotel is fantastic Hotel rooms are amazing exceptionally clean, staff brilliant, food delicious and plenty of choice. Location is perfect, pool areas very clean with plenty of comfortable sun loungers, and luxurious beach towels. Entertainment at night is always good, with plenty of seating for everyone. Highly recommend to anyone who wants a lovely holiday, you won’t be disappointed.
I cannot thank the team at Tivoli La Caleta Tenerife Resort enough for helping create such a memorable birthday surprise for my mum and my sister. My mum and sister spent the day enjoying the spa for their birthdays and both said the facilities were absolutely amazing. They couldn’t stop talking about how beautiful the spa was, how relaxing the experience had been, and how incredible the massages were. Everything was first-class and exceeded their expectations. What made the day even more special was the support I received from the team in helping organise a surprise for them. My partner, our little boy and I had flown out from Leeds to surprise them, and the spa staff were fantastic in helping coordinate everything behind the scenes. They made sure we weren’t seen beforehand and helped ensure the surprise went perfectly. The team made the moment even more memorable by greeting us with champagne and helping create a truly special family moment that we’ll never forget. Their attention to detail, kindness and willingness to go above and beyond was exceptional. From the moment we arrived, every single member of staff we encountered—from reception to the spa team and everyone else throughout the resort—was warm, professional, friendly and genuinely committed to providing outstanding customer service. Nothing was too much trouble, and everyone made us feel incredibly welcome. What impressed me most was that we weren’t even staying at the hotel, yet we were treated as though we were valued guests from the very first moment. If this is the level of service provided to spa visitors, we will absolutely be returning and booking a stay at the hotel in the future. A huge thank you to everyone involved for making my mum’s and sister’s birthday celebration so special.
We are just arriving home following a 5 night stay. We have been regular visitors over the last 13 years and our experience never disappoints! From the moment we arrive to when we leave, we always have the best time. The hotel itself is lovely, very clean and well looked after. The quality of food and drinks is amazing. But, what really makes it “5 star” are the people! We always feel like we are part of a family when we visit and reconnect with the staff. We know so many of them so well now and genuinely look forward to seeing them. Nothing is ever too much trouble and they make us feel so very welcome. They are all wonderful. Special shout outs to Giovanni, Ima, Phillipe, Marmaduke, Miguel,Martin…..who are all very much friends to us now and we really want to thank them for their warmth and kindness. We will definitely be back again soon and wish everyone well until then. With our love and sincere thanks, Steve and Claire Anam
The best hotel you can choose in Tenerife. The hotel staff was so lovely, and helpful. Whether that’s the receptionists, the waiters, the cleaners, or anyone who works in the hotel. They definitely made our stay the best it can possibly be! Hotel is in a great location as well, with the bus stop being 5 minutes away. Overall, one of the best stays we’ve ever had in a hotel, and if you’re thinking of booking this place, then DO it, trust me you won’t regret it!
Hands down the most beautiful hotel and pool area with excellent service. Sitting here for a day actually gave me the relaxation I needed.
A lovely 5 night stay. Fantastic choice of breakfast and nice location to eat. The adults only pool was so peaceful. Great room, balcony and terrace and perfect location. Will be booking again for later on in the year
We have visited several hotels in Tenerife and this is undoubtedly one of the best. I really liked the layout of the pool area and the sunbeds with the sea-view being an extra bonus. We stayed in a "partial ocean view" room in order to book interconnecting doors. The rooms were very tasteful, a great size with a lovely balcony area and amazing views of the ocean. It definitely didn't feel like a "partial" view! The balconies would benefit from a sun-lounger as they were a lovely sun trap later on in evening when it became a bit cool at the pool. There's definitely enough space for at least one and I think this would be a nice addition. I changed the room-type direct with the hotel after booking with jet2 and the communication was prompt and helpful. The pools were colder than others we've stayed at in Tenerife and, personally, I think they should be a bit warmer. We ate lunch a couple of times at the pool but I wasn't overly-impressed with the food so we ate at a nearby restaurant after that. I think the menu should have a few more salads. The location of the hotel is a bit further out than what we're used to. However, if you like the La Caletta area this place is perfect for you! My son had a Padel lesson one day which he thoroughly enjoyed. My teenagers probably wouldn't choose to stay here again but it's definitely somewhere I would like to visit again.
We were fortunate to find this hotel and enjoyed a wonderful week at a terrific location. There were some excellent local restaurants nearby which complimented our stay. Would recommend a visit.
Fantastic hotel great hotel & great location is well
Really an excellent hotel. Cleanliness and service is faultless. Great facilities. Good location for both La Caletta and Costa Adeje. Only downside is the evening entertainment. It’s so loud. On the first night we wanted to get to bed having been awake since 2am. The noise was so loud this was impossible, it was like they were in the room singing. Not a huge issue for us but I would say if you have kids that need to be in bed before 10pm then possibly this is not the place for you. Great for couples and families with older kids.
Top notch hotel in a good location with excellent staff and lovely pools, bars rooms etc. Nothing to fault really. Possibly price as it's not a cheap hotel but as they say, you get what you pay for
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