THE RETREAT PALM DUBAI- M GALLERY BY SOFITEL

C’était très bien all good staff very celan room very good service staff Emmanuel Moha d’as very kind alwayes and room boy Ali jivach Sheila Timothy super thank u all 🥰🥰

Fahad and Zidan gave me the ultimate experience I give them 5 stars , they made my stay amazing and I will come back here again because of these two people

My stay was excellent, the rooms and the view was great, the facilities at the hotel are excellent, the value is really good. Shamsheed and fahad and all staffs was really helpful with everything.

Anita was incredible, she met us at the breakfast and knew who I was from my booking. She was so attentive and helpful. She made such a lovely experience for my friend’s birthday. Emma, madhu and Anita sang happy birthday at the end of the afternoon tea. During our time at the pool Patrick was super friendly and gave us some lovely fresh melon. We had a wonderful day. Thank you so much!

nice to stay for vacation, but too far from city center for business. Karam is smart person. thank you for his assist.

We had a wonderful stay at the hotel. The rooms were clean, comfortable, and well maintained. The staff were very welcoming and professional throughout our visit. A special thanks to Amgad , Naveed, Rakib , Emmanel oumaima and the entire team for their excellent service. They were very friendly, helpful, and always ready to assist with a smile. Their hospitality made our stay even more enjoyable. Overall, it was a great experience, and we would highly recommend this hotel to anyone looking for a pleasant and comfortable stay. Thank you to the entire team!

Our recent stay turned out to be exceptional, and I really wanted to take a moment to thank the team that made our honeymoon so special. Right from when we arrived, Ms. Diana Achazo gave us a warm, professional welcome that set the tone for the whole stay. Honestly, we felt looked after the entire time we were there. Nabeel and Nasser deserve a big thank you for handling our reservation. Sheila, Naveed, and Ouimama at the reception were also great — every interaction with them was friendly and efficient. Breakfast was another highlight. We were well looked after, and Jackelyn in particular gave us a lovely intro tour of the buffet, which was such a helpful touch. The room itself was impeccable — the attention to detail really stood out. Maria did a wonderful job with the housekeeping, and Val deserves a special mention for the beautiful decorations that gave our room such a romantic feel. The service overall was second to none, and it's clear this team takes real pride in their work. Thank you all for the memories — we're already looking forward to coming back.