The First Collection Business Bay

Patronising this venue has never been more remarkable after meeting someone familiar that serves us. She's no other than M/s Linda whom pays lots of attention to the ground, smiley face, approachable, knowledgeable & helpful. She's definitely an asset to ParkRoyal Group.

Super satisfied with my stay! Housekeeping staff Winnie gave amazing, thoughtful service. She cleaned the room spotlessly, made the beds neatly, and even tidied up our tabletop items with great care. Her warm service made us feel right at home. Great experience overall, I would highly recommend this hotel to others.

Excellent service by Mr Ganesan who immediately assisted us without prompting when he saw us with a stroller. He facilitated the check in for us and we were checked in within 10 minutes!

We had an absolutely wonderful stay at PARKROYAL and couldn’t have asked for a better hotel for the start of our honeymoon. The rooms were beautiful, spacious, and very comfortable. The food was excellent throughout our stay, with plenty of delicious options, and every member of the staff was incredibly friendly, professional, and welcoming. A special thank you goes to Ganesan, who greeted us every day with a genuine smile. He gave us fantastic recommendations for Singapore, made us feel truly welcome from the very first moment, and his kindness really made our honeymoon even more special. He is a real asset to the hotel. We were genuinely sad to leave this amazing place. Thank you to the entire team for creating such a memorable experience. We would happily stay here again and highly recommend this hotel to anyone visiting Singapore!

Amazing hotel and great staff. Felt like a real luxury establishment. Location was great right next to the MRT and near to the bay.

Absolutely beautiful hotel. Lush indoor gardens, birds chirping, stunning pool, wonderful service. Bala and his team in the club lounge were fantastic.

It’s always nice to finish a long trip with stopover in Singapore, before the final leg home to Perth. The Parkroyal Collection, Marina Bay, Singapore fitted the bill perfectly. From checkin to checkout we were well looked after and impressed with the service and attention to detail. In particular the team in the Discovery Lounge and especially Nirai, Simon and Sharlotte. We will definitely stay again.

Rooms are clean. Service is amazing. All their staff from the conceige to checkin counter to the collection club. Definitely my only go to hotel when visiting singapore. In particular, Nira, chaw and sharlotte! They made sure I was well taken care of. Every morning they remember my order of latte. 🤣

On arrival in our room we found that a chocolate cake and macrons had been left to help us celebrate my birthday and our wedding anniversary. A thoughtful gesture that made our stay more memorable. Our room was large, modern and a very comfy bed with high quality bed linen and pillows. Views of Marina Bay were fantastic. The only negative comment I have is that there is no plug socket near any mirrors so it was difficult to do my hair. Breakfast had a large variety including continental, English, Chinese, Japanese. It also had a special egg station where you ordered what you want ie fried, poached, scrambled or an omelette. The pool is on 5th floor in a beautiful outdoor area and there is a well equipped gym. In the reception/side of the bar area there is a spiral staircase that takes you directly into the shopping centre. Overall this is an amazing hotel that is in a fantastic location close to all the attractions but the staff is what makes it. They are so friendly and are always there to help.

We had a fabulous 4-night stay in a Club room and couldn’t fault the service from start to finish. A special shout out to Nira, Sharlotte, and especially Simon in the club lounge for going above and beyond. My wife is vegetarian and Simon personally ensured she had freshly prepared food from the chef every single day — he remembered us each morning and was always a warm, welcoming presence. The chef deserves huge credit too for personally preparing each dish with such care. And finally, a massive thank you to Deven who kindly wheeled our heavy luggage to our next hotel nearby, saving us a taxi fare entirely — a genuinely wonderful gesture. The room was lovely, and the pool was excellent having recently been refurbished. We’ll absolutely be back.