The Dewa Koh Chang

we had a wonderful stay here, the staff are incredible friendly. the bed in the room was adorable

Staying in Dewa was very special , the rooms were amazing, the black pool was a delight to swim in, the restraunt was well priced and the range and quality was excellent. But it was the staff that made our time so memorable. Although I can’t remember all their names , three people stood out, the restraunt manager was there every night and attended to everything without a fuss but with a big smile, our waitress looked after us as if we were family. On the front desk were 3 girls who never stopped looking after us, the trainee Son was delightful and then there was Mona who was our shining star, her warmth, affection and care made our holliday perfect and the reason we are booking next year.

We stayed at The Dewa for 14 days during our summer vacation, and we cannot praise this hotel enough! The staff are absolutely fantastic. Every single team member contributes to taking the warm, personal service to the next level. Harry, the hotel manager, does an excellent job of maintaining consistently high service standards and making guests feel truly welcome. The hotel is situated on a beautiful beach, where you can enjoy dinner with your feet in the sand while watching the sun set in the background—simply magical! The rooms are spacious, comfortable, and pleasant. We were told that they will be renovated next year, and we are already looking forward to seeing the results when we return. The Dewa is a wonderful choice for both families and couples, and Koh Chang has so many hidden gems just waiting to be explored. We had an amazing stay and would happily return. Go, go, go—you will not regret it!

I loved the unique rustic tropical design here. The polished concrete mixed with thatched roofs looks amazing against the lush greenery. The resort sits right on a beautiful white sand beach, and the sunset views from the beachfront are absolutely stunning. The highlight for me was definitely the pool. It’s a massive black-tiled swimming pool that looks so cool and sparkles beautifully when the sun hits it. The whole place feels very peaceful and private, making it perfect for a relaxing getaway. I spent most of my time swimming, walking around taking photos (so many great photo spots), and just unwinding. They also have beach massages, kayaks, paddleboards, and diving tours available if you want to be active. They also have an EV charging station on-site, which made our road trip stress-free.

The Dewa is a lovely resort with a relaxing atmosphere and friendly staff. What impressed us most was how the team handled an unexpected situation with professionalism, understanding, and genuine care. Their willingness to help made a significant difference to our overall experience. Thank you for the warm hospitality—we truly appreciated it and would gladly stay here again.

Everything is perfect here. This was my first time, but definitely not my last!!

An architecturally stunning hotel, surrounded by lush greenery. The pool is very large and spacious. The beach is beautiful, the sea is calm. The beach is always very quiet. The hotel breakfast was a highlight. Absolutely everything you could think of!! Salads, cheese, fresh fruits, hot dishes, egg station, breads, pastries and dim sum. All presented beautifully and super fresh. One improvement I would make would be the coffee. An automatic machine, average coffee. I was also really looking forward to going to their beautiful cafe. The decor was gorgeous, but the lady didn’t know how to make barista quality coffee, so I only went once. The location was great. Half an hour from the ferry. Walk out the hotel and there are shops and restaurants 5 mins away and a half an hour walk to Kai Bae, where there are shops, restaurants, cafes and massage salons. I think the arrival process could also be improved, we sat at reception and had lots of paperwork to sign, which was a bit overwhelming after a long journey. It would have been better to have been greeted on the comfy chairs, with a cold tropical drink and a cold towel, with less paperwork. Yes I would recommend this gorgeous hotel.

While The Dewa Koh Chang excels in its beachfront location and striking architectural decor, our actual experience did not live up to what we expected. We paid a premium price to stay here during the low season, so we expected seamless service and pristine conditions. Instead, a severe lack of housekeeping oversight and poor organization dragged our stay down to a disappointing 3-star experience. To start, our check-in process was poorly managed. We were assured by the staff that our room would be ready for us, but it was not. We were left waiting for roughly 30 minutes just for the front desk to finalize everything and get us into the room. The most unacceptable part of the stay was the cleanliness. Even though the room had supposedly been checked and cleared for arrival, the bathtub had a repulsive smell of urine. Furthermore, opening the interior cabinets revealed a strong, distinct odor of pests. For the premium rates this hotel charges—even during the off-peak season—basic hygiene and immediate room readiness should be a given. Management needs to address these severe housekeeping failures immediately.

Room was nice but the main problem was: - Breakfast coffee was so terrible cannot even drink it, it was disgusting honestly and it’s been like this for years! - Staff are untrained and young, they know nothing about guest service. -> No English, no knowledge I even had to get up and get the menu myself and cutlery myself multiple times. Been coming to The Dewa for around 5 years but I won’t be coming back anymore.

The staff so wonderful and the hotel perfect

Brilliant service & pool, relaxed atmosphere , really good

Jungle vibes, clean, friendly staff… Food at the beach was ok, rest amazing. Could rent a scooter there, they took care of everything, definitely going again, when back on koh Chang.