TAHITI PLAYA

We had a wonderful stay overall and would definitely return. The hotel is beautiful, very clean, and offers excellent facilities. The location is fantastic – just a short walk from the beach, with plenty of shops, restaurants, and even a train station nearby, making it very convenient to explore the area. The breakfast was excellent, with a wide variety of fresh and delicious food every morning. We also found the reception staff to be friendly, welcoming, and helpful throughout our stay. However, there were two disappointing experiences that left a bitter taste. First, despite placing the “Do Not Disturb” sign on our door for three consecutive days, housekeeping still entered our room. I also informed the reception that we did not wish to be disturbed, yet this request was ignored. Privacy is very important, and I believe this should be respected. The second incident was even more upsetting. While I was eating in the restaurant, one staff member suddenly grabbed my plate out of my hands before I had even finished. When I pointed out that I was still eating, she put it back down abruptly, spoke to me in an irritated tone, and displayed a completely inappropriate attitude. I had done nothing to provoke this—I hadn’t even looked at or spoken to her beforehand. I work in hospitality myself, so I truly understand how demanding and stressful this industry can be. I know there are good days and difficult days, and I understand the pressure staff are under. I also deal with challenging customers from time to time. However, I would never take my frustration out on an innocent guest. I only react when someone is disrespectful or abusive towards me or my team. For this reason, I found this interaction particularly disappointing. That said, these experiences did not overshadow the peaceful and relaxing holiday we had. It was exactly the kind of quiet getaway we were looking for. A special mention also goes to the beds—they are enormous (essentially two double beds together) and incredibly comfortable. We slept exceptionally well every night. Thank you for an otherwise lovely stay. We will certainly be back.

Got totally scammed out of 2.000 euros. We had a booking of 3.000 euros, but upgraded through the hotel to a additionel 2.000 euros bringing it to a total of 5.000 euros. We got a feeling that it was not worth it before we arrived, and later found out that the pictures on the website were very misleading. So we paid a 30% deposit in advance. And upon arrival we asked to see our room before paying the 70%. The answer was no. Then asked if we could sleep one night and then pay the 70% the next day, again no. We must pay the rest amount to 100%, but should talk to the reservation depatment the next day, change our booking and get the rest refunded. So we paid, big mistake! The next day the reservation department said, sorry no refunds! And we could not change anything because the hotel was full!. But we were part of a 7 family group, and another family went 1 hour later to reception and upgraded to a suite, no problem! So the hotel was not full. We had the most expensive booking of the 7 families and the worst room. A terrace that was tiny with a huge aircondition unit so it was basicly useless, view into a bunch of trees. For 5.000 euros, our most expensive and at the same time worst holiday yet. We complained at reception and to management, and were offered 4 hours on a 25 euro sunbed free of cost.... Other things were that i work remote. Have done for many years through VPN, not a problem in the last 30 hotels i have visited. But here i got kicked of the internet as soon as i activated myn VPN. I wrote the hotel, the answer i got was, the internet worked fine. All requests to get them to adjust there settings were ignored, not even a reply. Forceing me to sit several hours a day to work in a restaurant across the street, while my family was by the pool. Apparently a restaurant has more advanced internet then this hotel. The staff and management don´t care at all about the guests. There i nothing that is better at this hotel then at any other spanish hotel, so just save yourself alot of trouble and just go somewhere else!

This hotels location is beautiful but that's about it. Beach front. Rooms are OK, but cleaning is hit & miss, many days, the bathroom & floors are left uncleaned with just towels being left & beds just made Balconies are not cleaned ashtrays are not emptied, This leads to dirty balconies as the wind blows the ash around even from other rooms. Corridors are very dusty & messy. The glass areas are not cleaned. Reception staff nice, manager is brilliant at fixing problems.l, She is an asset to this hotel but needs to get on top of the cleaniness of rooms & communal areas. Breakfast is chaotic, Queues are ridiculous. Food is not refilled quickly enough coffee machines not all working, leading to more queues, food cold or lukewarm. Pastries are nice but need more selection, again not refilled quickly enough. glad we didn't book any other meals as lunch & dinner queues are crazy long. Could do with a good restaurant offering paying customers an alternative to going out to eat. The facilities are just not big enough for the amount of people here. The pool is lovely & there's plenty of sunbeds. English is in the minority here but staff speak English fine which is great as we English are lazy when it comes to language. Pool toilets need cleaning more often as they are very dirty due to frequent use. Pool bar efficient & prices not too bad. All lifts in good working order when we were here although one went out of action but was repaired really quickly. Entertainment is inside at the moment usual spanish offerings. Not great but something to watch need more going on a bit earlier & more during the day to stop people going out & spending their money elsewhere, there are plenty of shops & restaurants around but many fast food, chips with everything. We have found prices are higher here than in other resorts for both food & drinks. Tvs in lounge only show promotion for the hotel, so no sport shown . Tunnel to reach hotel, due to train track ,no coaches can stop outside but not too far to walk. Taxis are fine. This area is mainly French, Dutch & spainish holiday makers so the food offered in surrounding restaurants refect that. I think its 4* rating is too high but location on the beachfront is lovely. Wouldn't return but that's because of the resort as well as the hotel. Just not enough going on for us to return & prices too high.

Room very nice cleaned everyday, pool and bar lovely. The restaurant was very poor long queue for entry. And a free for all to get food. Time you que and get back to table food cold.other than this ok ok.

Iv been here for last 3/4 years only one yr I went to Pineda de mar , but this yr I left on 30sep and again iv come back poorly it’s been 7 weeks now and awaiting my second lot of antibiotics. Every time we go to this hotel we leave really poorly , I’m not going back again that’s for sure , the food is rubbish , had runs all time I was there , Yh the queues are nightmare , bar staff are too slow this year compared to previous years , bring old staff back I say it’s abismal there now , iv never been given leaving room codes iv always had to keep luggage with me , other wise it nice hotel it needs upgrading to all inclusive tho tbh . But if u don’t want to be ill id stay away

I have to start saying this isn't a 4 ⭐ hotel as stated. Checking in late at 4pm ( some circumstances are different and might change like it was in my case). The do offer a Late Room place where you can drop your bags and shower. Can't comment on how safe it is. Prices for coffee & ice-cream are acceptable. Can't comment on anything else as I didn't have alcohol. Food was nice and tasty, freshly made in front of you. Some repetitive but that didn't bother me. Deserts were hit and miss, some very nice, others just basic. Plenty of stuff to choose from at breakfast and other dinner times. Everyone will find something to eat, I am sure ! Breakfast time can be a bit hectic with just two coffee machines ...cues were formed. Massive cues at dinner time. I don't think that's acceptable in a 500+ rooms hotel. Cleaning is done daily , towels changed etc. Can't comment on decor, rooms as I am not bothered by them things. Beds were comfy, pillows fine (but that comes to personal choice). Shower pressure was great.Bring your own toiletries as you won't have anything here. Again....not a 4⭐hotel. Water not provided on arrival in rooms. Easy acces to the beach and back in using your room key card . Same goes for dinner times. Bare in mind that acces to this hotel is via a tunnel that sometimes can flood. I didn't know that so I arrived in reception with wet shoes, socks and jeans. No one told me there was another way in case the tunnel is flooded. If that happens, please walk a bit further down and you will see a better open space that gets you on the other side. . Look up for signs sending you towards the hotel. It's impossible to miss it . Found it on google maps the next day . Staff are mostly helpful and friendly ( the two girls on reception as I arrived - big thanks for helping me when I got there soaked 🙏), the one gentleman at the bar who brought my coffee all the way outside although I didn't need help - the two elder gentlemen at the entrance to dinner and some staff there - I am so sorry I didn't get your names. Some other are miserable but I understand, not everyone loves working whilst others are having fun. Your work is appreciated and your smiles go a long way. I known you work really hard! Checking out was easily but I wasn't asked if everything was ok which made me think no one cares . I feel like they don't care about customers , as long as money keep coming they don't care how we feel. Personally I although I loved the hotel and location I would not return. Tunnel, loud disco opposite, lack of care from the management and the fact that the massive cues were formed at dinner times are all big no nos for me. Rooms are basic but comfy. Pillows come in two different shapes which is great for different people. Extra duvets in the wardrobe if needed. Beds are nice, slept well. Shower pressure amazing. No toiletries, apart from a half bottle of generic shower gel in the shower and two mini bars of soap on the sink. No water in the fridge as you arrive. No kettle ( wasn't an issue for me- I am just making others aware). they clean and change towels daily. Nearby activities- Plenty of shops, beach just opposite the hotel. Disco at night opposite the hotel ( everyday till early hours of the morning ) . If you're a light sleeper don't book this hotel or bring earplugs. It will keep you awake . Barcelona is just an easy train ride for you to explore. Safety-Felt safe apart from coming through the tunnel under the rail track to make my way to the entrance of the hotel. It was flooded so I got soaked.i didn't realise at the time that there is another way to cross under. In the summer they were reports of people being robbed in the tunnel. Again, don't book this place if you're traveling solo or feel easily overwhelmed by dark , closed spaces. Keep your belongings close, your eyes pilled and don't engage with anyone in that tunnel. Walkability-Easy to walk everywhere. Food and drinks-Food was nice, some repetitive but don't bother me, can't comment on drinks as I didn't drink . Water&juice and coffee free with breakfast, you have to pay if you're having lunch or dinner for them even on full board. Prices are acceptable tho. Noteworthy details Remember don't book this place if you're expecting people to smile all the time at you, peace &quiet or don't like going under creepy , flooded tunnel to get to your hotel.

I booked through love holidays,and requested and paid extra for a sea view room,on arrival as a solo traveller,at 2am having to walk underground below train tracks was terrifying.when booking in i was told I was in a side sea view which is not what I paid for but was told to see manager the next day,my room was over looking the street and was kept awake till 6am from people coming home from clubs,love holidays where of no help and tried to tell me I was in a sea view room even after I showed them photos,after speaking to manager she was very helpful and moved me to a room that I initially requested,the hotel itself was beautiful and even the food was lovely and good selection.the downfalls tho is the pool closes at 6pm,and the price of drinks are extortionate.2.50 for a small bottle of water,and a strawberry daiquari was 10euro and the worst ive ever had it didnt even taste like one, local beer was 3.50 for half pint.over all I had a lovely and relaxing stay.id happily stay there again on my own as it was just to relax,but if it was a girls/family holiday it woukd cost a fortune if eating and drinking out everyday