Sunrise Crystal Bay Resort -Grand Select-

The Sunrise Montemare hotel pleasantly surprised us, and we are enjoying every minute of our vacation here right now! The first thing that strikes you is the impeccable service; everyone around is very attentive and caring. The hotel restaurant deserves special praise: the food here is incredibly diverse and high-quality, every dinner turns into a small celebration with culinary masterpieces from the chef, and the abundance of grilled dishes and the freshest pastries in the morning are especially pleasing. Between trips to the beach, we constantly stop by bars that make gorgeous signature cocktails and serve excellent cold coffee, and the atmosphere in the evening lobby bar is conducive to pleasant, relaxed conversation. They don't let us be bored here at all, because the animation at the hotel is simply top-notch: the animators are very charismatic and active, they hold cool contests, aqua aerobics by the pool and dancing, and in the evenings they put on cool stylish shows and invite musicians, so every day is filled with bright emotions. The hotel territory is well-kept, green, and very Instagrammable, the views of the azure sea are simply insane, so we are absolutely delighted with the vacation and are already thinking about how to come back here again!

We stayed at Sunrise Montemare and were absolutely delighted with the trip. The hotel truly deserves the highest praise, especially if you want to relax and not think about anything. From the moment of arrival, you are surrounded by care, the territory is very well-kept and beautiful, but most of all, the atmosphere delighted me. A huge plus is the local animation, the guys are just incredible, very positive and active, but at the same time absolutely unobtrusive. During the day they constantly come up with some entertainment, aqua aerobics, volleyball, and in the evenings they have cool shows, so there was never a moment of boredom. I want to praise the restaurant separately because the food here is simply amazing. The choice of dishes is huge, everything is fresh, the grilled meat and fish just melt in your mouth, and the desserts are a love of their own; every day my eyes were dazzled by the abundance. And, of course, we spent a lot of time in a bar where the bartenders are very friendly. The cocktails are high quality, the alcohol is good, not diluted as is often the case, and the service itself is excellent—drinks are brought quickly and always with a smile. Overall, I didn't want to leave at all; this vacation turned out to be perfect thanks to the cool hotel team, we will definitely come back here again.

The grilled lamb was tender, juicy, and full of delicious flavor. The seafood rice was perfectly cooked and well balanced with spices. The fresh salads were crunchy, colorful, and very tasty. The roasted potatoes were golden, crispy on the outside, and soft inside. The chocolate desserts were rich, delicious, and beautifully presented.

Egypt has a special place in my heart and this hotel just highlighted that!! food is lovely very diverse lots of selection, the entertainment is also so good! there’s something for everyone wether it’s water sports for the adults or the kids club and the shows on an evening!! The animation are so lively and full of energy make the day exciting but also respect when you want to chill! The team in kids club are a god send and feel like my little ones are really getting a bit more out of their days! couldn’t praise aisha enough she’s an angel!! Will definitely be adding this hotel to my “must visit again” list!

Food: 9/10 Main buffet is huge with consistent quality and good variety. Seafood night on Thursday is excellent. Beach bar snacks from 12-5 PM are a lifesaver: pizza, burgers, fries, fruit. Desserts are a highlight, especially the oriental selection. Sports Animation: 8.5/10 Active but not pushy. Morning yoga & aqua gym, water polo at noon, beach volleyball in the afternoon. For kids: aqua zumba and pool games daily. The team keeps everyone entertained without being annoying. Kids Club: 10/10 Fully AC, super clean, and amazing staff. Open 10 AM-1 PM & 3-5 PM daily. Different activities every day: face painting, plaster coloring, treasure hunts, t-shirt painting. Mini Disco at 8:30 PM is a must for kids. Honestly the reason to book this hotel if you have children. Bottom line: Perfect for families. Kids are busy all day, parents actually get to relax.

One of the best parts of my stay was the animation team. They made every day fun and full of energy. There were so many activities from morning until evening, and everything was well organized. I really enjoyed the morning fitness sessions, the pool games, the daily competitions, and the positive atmosphere everywhere. The animation team was always smiling, friendly, and encouraged everyone to join without being pushy. They were amazing with both adults and children. The evening shows were different every night, including live performances, dance shows, themed parties, and entertaining games. There was always something exciting to do, so we never got bored. The kids' activities were also excellent, making the hotel perfect for families. The food was another highlight of our holiday. The main restaurant offered a great variety of fresh and delicious dishes every day. The hotel also has several specialty restaurants, and each one had its own unique style and excellent menu. I especially enjoyed the Italian restaurant and the seafood restaurant. The service in every restaurant was fast, professional, and very friendly. Overall, this hotel offers a perfect combination of entertainment, great food, beautiful restaurants, and excellent service

I'm chose Sunrise Montemre. The hotel is on the first line. Going into the sea is convenient, there is a pontoon - it's cool to look at the fish from it. The rooms are spacious, cleaning every day, all cleaned and neat. Wi-Fi caught both in the room and on the premises. The diet is good: a lot of things. The area is beautiful, there are a lot of greenery, many swimming pools, including slides. The staff is friendly. The animation is great - you didn't get bored! I definitely recommend it!

Our stay at SUNRISE Montemare Resort was absolutely amazing. The resort is beautiful, the rooms are spotless, the food is delicious, and every member of the staff made us feel welcome. However, the real highlight of our vacation was Mr. Haytham, the Restaurant Manager. His professionalism, kindness, and genuine care for every guest are truly exceptional. From the moment we entered the restaurant, he greeted us with a warm smile, made sure everything was perfect, and always took the time to check that we were happy and comfortable. Mr. Haytham has an incredible ability to make every guest feel special. His attention to detail, outstanding leadership, and dedication to providing the highest level of service made every meal a wonderful experience. He is a true asset to the hotel and deserves the highest recognition for his hard work and commitment. Thank you, Mr. Haytham, for making our holiday so memorable. We will definitely return to SUNRISE Montemare Resort, and one of the main reasons will be the exceptional hospitality we received from you. Highly recommended!

This hotel from the outside looked incredible. We arrived late on a TUI flight, got a private transfer to the hotel. We were welcomed with a strawberry juice drink and a cold towel, it was 34 degrees at 11:30pm! Checkin was good, staff were so friendly and loved their 'welcome home' mantra. We got taken to our room on a golf buggy which was a swim up pool room. Air con was brilliant and a god send. We unpacked and got into a very comfy big bed. 1st night was great as we were so tired. The next morning we went to breakfast starving and this is where my red flags started. Breakfast times are advertised but honestly if you arrive after 9 there will be nothing worth eating left! My scrambled was separated bouncy and cold, the 'toast' was cold and took 3 goes in the toast machine to turn beige, the bacon was cold. If you want coffee you'll queue for ages while your food gets even colder made by 2 slow coffee machines. Bread display is impressive and bread selection good. Butter is not offered often usually margarine and not near the bread.. it's by the salad dressings usually in ice which did make some sense but more could be offered in ice by the bread. Would make more sense for filtered coffee and tea to be served by waiting staff and would reduce main restaurant traffic it was complete chaos!! The hotel is obviously on offer in Europe as I heard no English spoken. The pools are lovely, well looked after and if you tip a towel guy he'll help bring you drinks all day and also reserve you the best poolside beds. Many were booked up by 7am. We stayed by our pool room sunbeds avoiding the main pool as it was noisy which was what we were avoiding. The Island bar poolside serves sandwiches, pizza, burgers, drinks but did get busy. Quality but great again but pizzas are freshly cooked. Staff were great here and again if tipped looked after you well. There are regular shuttle buses from bus stops around the hotel that take you to the main restaurant and reception. From the beachfront to reception there about 150+ slippery steep marble steps. So if your mobility isn't good just wait for a bus. The jetty on the beach is beautiful and snorkeling off it very popular. You can hire equipment for 2 of us for masks & flippers was £18. You'll also be sold speed boat trips and diving lessons. Beach has sunbeds and beach shelters and does get busy. There's nice shallow bit of seaside water great for kids to paddle in. You can go to adult only areas for a bit more quiet. Some even have safes that you could lock stuff up in. On arrival you're told you can book into the a la carte restaurants and Felucca the seafood restaurant which you pay extra for. We paid about $96 for dinner here, setting was lovely, Ramadan our waiter super polite and attentive. The food for what we paid was not great tbh. Tasted as though it was all frozen or overcooked not fresh fish, I wouldn't recommend the extra expense. But the setting was lovely. The restaurant booking system in the main reception area is ridiculous, we queued for ages and had to keep re-entering all our details constantly. We did book Basilico Italian for a dinner. Sadly this experience was also marred. I'm not trying to be a winjing pom but the food here was not great. The service even worse, we had a very rude waiter who we did mention to the manager and got an apology for. We got offered only 1 drink throughout the meal, a frozen panna cotta which was vile for desert. I would also not recommend this restaurant a la carte is isn't!! The evening meals at the main restaurant have themes each evening. But again the quality of food for what was sold to us as a 5* hotel was terrible. All inclusive buffets aren't usually great but I really struggled to find much to eat that I enjoyed. I lived off bread and tasteless cheeses and often didn't even bother going to eat at all. The deserts look good but all taste the same and many were still frozen. Again if you don't get there early you'll be lucky to get much at all that's edible. This hotel really should review the food quality on offer under it's 5* umbrella. For food I'd struggle to give it 2*. I also got ill on my 3rd day of my 10 day stay with 'Pharoah's Revenge' as it's so called. I will blame the food. My husband got sick on day 5. We were vigilant with the water, only using bottled water for teeth brushing, obsessive hand sanitising, no ice in drinks and we were very ill. The pharmacy opposite the hotel was very handy!! I'm home and still sick losing 6lbs in weight. If you have allergies of any kind you will struggle here. I witnessed people using forks they'd got prawns/fish with then move and grab cheese with. There were no labels that were easy to work out. Nuts were everywhere and on most things so deserts could cause an issue for nut allergies. Fruit displays are good and people are obviously taking whole bunches of grapes and ffrui back to their rooms. It's not challenged at all by the staff. You don't get served drinks you have to go join a queue outside in the heat to get draught beer or any wine always served to you in hot glasses that have just come out the dishwasher. Soft drinks are poured out from larger bottles and very small in size. Would be better to have self serve drink dispensers especially for kids. There were a pain when this been waiting patiently to get a drink while your dinner was going cold inside. The 'ice cream' machine served watery weird flavours that melted on impact in the pot. Very disappointed in this as it's a quick win pudding for kids. A lot of deserts were set puddings but set with who knows what. No labels to advise vegans if it was gelatin or not. We did see some people get served wine in the smallest wine glasses I've ever seen but think that only applies if you flash your cash at a waiter. Our room housekeeper Salah was wonderful. He cleaned everyday, gave us extra of items when we needed it. Like much needed extra toilet paper and bottled water when we were both sick. The pools are cleaned daily. We had a small fridge in the room but it didn't get very cold so drinks were cool rather than cold. A bigger fridge would be better so you could keep any fruit, chocolate or drinks purchased on excursions from melting. The hotel grounds are beautiful and well cared for. The plants are sprayed often so we had no mosquito bites at all. Coffee in reception is very nice and the staff very friendly here. Cocktails are ok but often served in small glasses. We did 2 boat trips, highly recommend the VIP Tiran Island for snorkeling but you will have to pay to hire equipment. You can take taxis direct from the hotel to Farsha café which was hot but fun and STEEP with many stairs. Soho Square also worth a visit for some good food and shops selling silver, gold, perfumes and a lot of fake stuff. But good vibes here. My advice for staying here is be careful with your food choices, enjoy the grounds, tip tip tip to get the service the hotel sells you but you'll only get if you look after the staff. Don't use the shop at the hotel, we paid £15 for a tube of Pringles and some biscuits for our room and the shopkeeper then had the cheek to ask for an extra tip because he gave us 2 packs of cheap chewing gums!! The hotel white party on the beach is cool. Foam party looked great on Mondays but not for me. The entertainment team work really hard in such heat to give you a good time. There is an option to upgrade to The Posh Club which seems more private and hopefully better food but we weren't offered this and no idea how you'd get it. But looks like you get access to a quiter pool, rooms and restaurant. But possibly worth it if you're thinking of coming to this hotel and want to avoid some of the mayhem. We paid in excess of £3.6k for our 10 day stay through TUI as a couple all inclusive with a swim up pool room. We probably forked out another £1k in trips and tips and more tips so wasn't cheap. But sadly I'd not return to this hotel, the food quality and illness we had ruined it for us. But lovely location, areas need bringing up to standard to qualify if to be 5* in my opinion. I'd rate this hotel a 3* against other stays I've had.

What a hotel. We have stayed in nice hotels before but this is without doubt one of the best. My wife and I agreed we could not find anything to complain about. The staff were unbelievable especially around the oasis bar. There was nothing to much trouble for all the hotel staff. Food was great bars and restaurants were lovely especially the Italian. The gardens were stunning they were working all the time to make sure the lawns and trees were immaculate. Honestly if you want a fantastic holiday just book this hotel. We will return.

Great hotel, the staff are so kind, helpful, friendly and really made my stay amazing as I was travelling solo.

Perfect location and large area, pleasant atmosphere and clean room. Excellent service, especially animation, animators are super friendly and funny, my friend and I never were bored. Highly recommended to stay in the hotel. It’s 10/10!!!!!

I recently returned from a wonderful vacation, I really liked the hotel! First of all, I want to note the excellent service - the staff has always been friendly and responsive, ready to help in any situation. The restaurant pleased with a variety of dishes: every day they offered something new, and very tasty! There are a la carte restaurants, I will especially like the Italian one! The territory of the hotel is large and beautiful, cascading, there is a bus every five minutes from the sea to the reception. The room was cleaned regularly and thoroughly, which created a feeling of comfort. Animation also deserves special attention! Every day there were interesting events and entertainment, thanks to which time passed unnoticed. Yoga, zumba, darts, evening shows, pool parties, beach party just super! The vacation exceeded all expectations, and I will definitely come back again!

Great hotel with friendly staff, good food, and a nice atmosphere. The animation team was amazing and made every day fun with their energy and activities. A special thanks to Medo, who was the best animator! He is very funny, friendly, and always keeps guests entertained. He made our holiday even more enjoyable.

good restaurants. Breakfast, lunch and dinner possible to have in main restaurant which in lobby. Breakfast offers good food selection: tasty omelettes, tasty waffles, tasty pancakes, tasty bacon and tasty salmon, tasty falafel and different porridges, yogurs, different tasty cheeses, cut colds. Good tasty lunch: with tasty meat, good BBQ, good goulash of beef, tasty chicken, tasty grilled meat options. Good fish, tasty shrimps. Good and most beautiful dinner options: beautiful tasty lamb chops, large variety of seafood, tasty crabs, tasty calamari, tasty beef, chicken and turkey full baked tasty meat, lots tasty salads, good fresh vegetables, sweet fruits, tasty side dishes. Amazing sweet desserts, colorful, beautiful and very delicious desserts. For lunch they have options at beach restaurant and for dinner lots good special restaurants with large good menu. Delicious dishes. Beautiful food presentation. Everywhere’s good service. Attentive staff. Always ask what we want. Fast provide orders. Territory clean, light, large and green. Lots place for calm and relaxing moments. Beautiful large clean beach, short jetty and beautiful corals. Everyone work hard, good attention for details. Special mention about lifeguards at jetty. They protect all swimmers and corals from swimmers. And put alarm for everyone who not care about corals protection. Thanks for Chef Emad and Chef Ayman he helped my son with nuts allergy. Always met us and helped with food, always came and showed good food, and provided his favourite dumplings when my son was noise and picky.

We’re very happy with our stay at this hotel. Everything about this vacation was perfect and we had a wonderful time. The absolute biggest highlight of our trip was definitely the animation team. They are all so energetic and friendly, but I want to give a special thanks to Medo. He is truly amazing and very funny. He has a great talent for making people laugh and he easily connects with all the guests. He always makes sure that everyone is included and having fun. Thanks to his wonderful energy and the great activities he organized, he made our stay truly unforgettable. I am so grateful for this beautiful experience and I will definitely come back to this hotel. Highly recommended to everyone.

Everything is on high level) Animation team was so friendly and helpful. Thanks a lot for good weekend.

The hotel area was clean and beautiful.The room was spacious with a great view and the beach had cute umbrellas.