Sunrise Alora Aqua Park Resort

I must say from the moment you enter reception and some one says welcome home You actually feel like it is home .The total respect you recieve from all the staff is outstanding . The management team are the most down to earth people you will ever come across .The hotel itself isnt massive but that means that you are not treated as a room number but as a person .There is plenty of restaurants to eat in so there is always something delicious on offer .Drinks are good bar staff are superb .Animation are crazy lol how they keep going all day and night i will never know .I cant thank the staff enough for making our stay fabulous .But a big thank you to Mr Mo & Mini Mo you know who you are love you guys your the best

We have had such an amazing stay and enjoyed our time and loved every minute of our holiday to sunrise aqua joy all the staff could not do more for us momo and the entertainment staff, waiters and cleaners we had late check out and the reception was also great as helped us to keep our room till 5 pm which we were so happy about would recommend and definitely would love to return.

Arrived late, reception amazing sent us to eat whilst he checked us in. Had 2 rooms gave us them couple doors away. Hotel very clean and tidy always there to help when needed! Cleaners spotless! Animation team unreal the best hoilday we have been on in a long time kids had the best time with them all. Reception will do everything to help us

It's not often that I leave a holiday with a heavy heart, but there's a first time for everything. I can confidently say I've been thoroughly spoiled rotten, and I'm pretty sure no other hotel will ever match this level of care and attention. The service is 10 out of 10 , food absolutely yummy , rooms and the whole hotel absolutely amazing and clean . Along the 14 days I've made new friends, and enjoyed the unforgettable experiences and created memories that will stay with me forever.

Disgusting customer service and trying to over charge for no reason.

We had a wonderful family vacation and would like to thank the amazing team who made our stay so special. A special thanks to Marcelo and Hamo from the Entertainment Team for their energy and enthusiasm, Hassan from Poseidon Bar for his kindness and attentiveness, Mohamed, Thomas, and Maitre Aysar from Splash Bar for their friendliness and professionalism, Fares from the Main Restaurant for his warmth and service, Doha and Ahmed from Reception for their helpfulness and efficiency, Mahmoud, our housekeeper, for his respectfulness and tidiness, Mahmoud the beach lifeguard for his help and care, and Haitham the Beach Supervisor for his support and dedication. Your kindness, professionalism, and support made a real difference during our stay. The Tuesday Festival, Foam Party, clown show, and Aqua Park were fantastic and brought so much joy to our children. The food was also excellent, with a great variety, quality, and amazing taste. Thank you all for creating such wonderful memories for our family. We look forward to visiting again!

Amazing hotel wonderful staff, animation team work so hard all day long, clean rooms and good food

Absolutely amazing hotel, animation team are simply the best especially momo. Very friendly and helpful

I picked a trip with this company. I wanted to make diving and everything was really nice until we go under the water and the instructor diving star to touch me in a really bad way and I was really not expecting this. When I talk to I say why you do this he said it’s normal. How it’s normal?? so anyway the name of this captain is Mustafa (the muscular guy) so please be careful people!

Absolutely loved it! We stayed for 2 weeks and we loved it ! All the staff go above and beyond! Special place Massive shout out the animation team. MoMo you made our holiday and our daughters loved you … Thankyou

Great family hotel On arrival we got upgraded to adjoining rooms- the staff can’t do enough for you Beach is great, pools are warm. My kids loved the slides Good location- near the marina Second visit to Hurghada. It’s the staff that set it apart from other holiday destinations- they make it so special, we always have a couple of dollars tip to say thanks and then they really can’t do enough for you! What sets this hotel apart is the à la carte restaurants; they make you feel like you are not in the hotel, it’s not just food taken from them buffet- it feels like you are in a proper restaurant! The only downside was we didn’t enjoy the buffet, extremely noisy. But because you can have lunch at the restaurants etc you don’t need to go there everyday. Also there is a crepe place along the pier! The perfect family resort

Great staff who look after everyone very well indeed. A la carte restaurants thst you can use by booking the day before. All great just choice the food you like. Plenty of pools to choice from catering from the small children to adults. Kids club, waterslides and on the beach. This is a great hotel and is my favourite place in Hurghada 5th visit. I feel safe and at home here. There is building work either side of the hotel but does not affect your holiday. Choose a pool view room to avoid building work noise and dust. The staff make this hotel a great experience and they go out of their way to make you happy. If you need anything just ask and its done. Mahmoud Michael Mohammed and Hassan provide great service at the pool and beach bars. Ayman Mohammed Abdo Mohammed and the chefs at the Poseidon restaurant provide an excellent service and great food. Hamada is excellent at the Burger Boulevard where you get huge burgers which are very nice. My granddaughter loved the chocolate crepes at the beach restaurant, which was great as she doesn't eat much. We were able to ask for specific foods for her at the restaurants which was ideal. Momo Adam and Amo and the girls with the animation team work hard to keep you entrrtained and there are trips out arrangrd of an evening whoch you should take advantage of and the trip to the dunrise garden us part if your all inclusive. You can request a packed lunch for your day trips from reception the day before. Mohammed at the reception was very helpful. Here are some pictures of some of the staff who made our holiday great.