Sunrise All Suites Resort

The best part of our stay was definitely the animation team, especially Ivan and Billy. They were friendly, energetic, and always made sure everyone had a great time. There were also plenty of activities for children, which kept the kids entertained throughout our stay. Unfortunately, other aspects of the hotel left a lot to be desired, especially the cleanliness and the food. Overall, the animators were the highlight of our holiday and made the experience much better.

The hotel was good overall. The rooms were not cleaned every day, but it wasn’t a major issue. The food was tasty, although after staying for over a week it became a bit repetitive. There were plenty of activities and entertainment for children every day, so the kids always had something fun to do. The best part of our stay was definitely the animation team, especially Ivan. He put a lot of effort into everything he did. He is very charismatic, friendly, and has a great ability to connect with everyone. He truly made our holiday more enjoyable. Thank you for all your hard work! 😊

The hotel is amazing the personal is professional and very kind and the hotel evolves year by year. If you are looking for a place to discover Bulgaria and to relax, Sh rose all suites is the place. The food the room the beach everything is perfect !

Sunrise is the best ! It was my best vacation! All stuff are friendy!Clean beach and all of of place for get a rest !I like facepainting frok Galya! And mini disco for kids was realy good!

It was our first time at Sunrise Resort. This hotel is the Best! All family are happy!Interesting evening program. Clean rooms a lot of pools and bars. Ivan from animation team is our Best friend. Thank you everybody!

Best summer holiday ever, best animators, children love them and adults too🤣 Ivan, the best animator ever!!!

Animator Ivana is the best! Congratulations and enjoy :)

I had a lovely time,I had my suitcase lost and Kaloyan the receptionist protected me and my friend from an abusive taxi driver and retrieved my suitcase as the driver demanded more money.if it wasn’t for him I would have my suitcase and risked himself to protect 2 females.

Had a great stay at this hotel. Animator Bilel was fantastic! Enjoyed the aqua gym and water polo, he made it so much fun. Bravo 🤩

Animator Bilel is the best guy over there really god guy games were amazing everything 5 starssss

I had a wonderful stay this hotel. The hotel is clean, comfortable, with friendly staff and a relaxing atmosphere. One of the highlights of my holiday was the Aqua Gym session. The animator Bilel was energetic, professional, and always made the activities fun and engaging. Thank you. I would happily recommend this hotel and look forward to returning! ⭐⭐⭐⭐⭐

We visited the hotel as part of a corporate team-building event and, unfortunately, the experience did not meet our expectations. The most disappointing aspect of our stay was the attitude of the restaurant manager. On the second evening, the weather was rainy and windy, making it uncomfortable to use some of the tables under the canopy. Some of those tables were intended for larger groups. We asked if two tables for six people each could be joined together so that our team could have dinner together. We received a firm and rather rude refusal, with the explanation that it was “against the rules.” The manager’s response was: “Do you sleep in the same room that you want to dine at the same table?” Such treatment of guests attending an organized corporate event is simply unacceptable. The serving staff, mostly young people from Kyrgyzstan, were hardworking and diligent, but they lacked the awareness and finesse expected in restaurant service. Throughout the meals, they repeatedly attempted to clear plates even while people were still seated and food remained on the plates. In addition, the loud collection of dishes and cutlery created an unpleasant dining atmosphere. The housekeeping standards were also unsatisfactory. Room cleaning appeared to consist mainly of changing towels, with little attention paid to dust on the floors and furniture. In my room, part of the bathtub trim was detached and kept falling off, and there was visible mold underneath it. The beach area was equally disappointing. The beach is located relatively far from the hotel, and the section with umbrellas appeared neglected. The sun loungers were old, dirty, and placed far too close to one another, with no side tables for personal belongings or drinks. The sand was poorly maintained, with thorny plants and overgrown grass in the immediate vicinity. Unfortunately, despite the good idea behind the corporate event, the rude behavior of the restaurant manager, inadequate cleanliness standards, and poor organization left us with a predominantly negative impression of our stay.