Stella Village Seaside Hotel (ex. Stella Village Hotel & Bungalows)

Fantastic holiday great facilities and great staff would definitely recommend for other families and would definitely come again if I visit Grete again.

Fantastic holiday great facilities and great staff would definitely recommend for other families and would definitely come again if I visit Grete again.

The room was lovely. Staff were very helpful and friendly . Food, there was a good choice. Pool area, people were arguing over sun beds. One family saved 4 beds every day but only ever used 2. Unfair on others who wanted a sun bed. The bar staff at the pool bar were very friendly. Mediterranean bar was ok but have to pay after 23:00 but in Stella princess you don't have to pay after 23:00. Entertainment could be better, as it is a little boring at night. No Greek night, only if you got to restaurant, which you are only allowed one visit per week. Could not keep our room on the last day but was given another room until 18:00. Had to pay 70 euro per week insurance tax. Overall, nice holiday. I would definitely stay here again

The room was lovely. Staff were very helpful and friendly . Food, there was a good choice. Pool area, people were arguing over sun beds. One family saved 4 beds every day but only ever used 2. Unfair on others who wanted a sun bed. The bar staff at the pool bar were very friendly. Mediterranean bar was ok but have to pay after 23:00 but in Stella princess you don't have to pay after 23:00. Entertainment could be better, as it is a little boring at night. No Greek night, only if you got to restaurant, which you are only allowed one visit per week. Could not keep our room on the last day but was given another room until 18:00. Had to pay 70 euro per week insurance tax. Overall, nice holiday. I would definitely stay here again

The best staff in the world! The evening bar staff are absolutely amazing ❤️. Vasia and Giorgos are our favourite people!!! They are so fun and welcoming, we’ve had the best holiday because of them all 🫶🏼

The best staff in the world! The evening bar staff are absolutely amazing ❤️. Vasia and Giorgos are our favourite people!!! They are so fun and welcoming, we’ve had the best holiday because of them all 🫶🏼

Was a lovely experience and all the bar staff a the best ❤️

Was a lovely experience and all the bar staff a the best ❤️

We've just finished our 4th holiday to Stella Village and we'll be back for a 5th. The rooms are lovely and clean, food is top notch with fantastic variety, facilities are second to none. Kids and adults will have plenty to do. The Aquapark is brilliant. The pools are great. There's also evening kids football, tennis, table tennis, gym, everything you need for a family holiday. I cant thank and praise the staff enough.

We've just finished our 4th holiday to Stella Village and we'll be back for a 5th. The rooms are lovely and clean, food is top notch with fantastic variety, facilities are second to none. Kids and adults will have plenty to do. The Aquapark is brilliant. The pools are great. There's also evening kids football, tennis, table tennis, gym, everything you need for a family holiday. I cant thank and praise the staff enough.

We've just finished our 4th holiday to Stella Village and we'll be back for a 5th. The rooms are lovely and clean, food is top notch with fantastic variety, facilities are second to none. Kids and adults will have plenty to do. The Aquapark is brilliant. The pools are great. There's also evening kids football, tennis, table tennis, gym, everything you need for a family holiday. I cant thank and praise the staff enough.

The second year in row we spent at Stella Village.Next year we gonna be there again.So beautiful hotel this year pool area good renovated and upgraded.Food was excellent and everyday different kitchen!Staff is so friendly and in general my favotite hotel.The team also at kids club is great.My favorite hotel!

We had a great vacation in the Stella Village. The reservation process was excellent with Eleftheria of the reservation department helping out where ever she could. That was very reassuring. We had beautiful renovated rooms at an excellent location. We enjoyed the pools, the waterpark, the food and foremost the excellent service all around. The food was mostly good with a lot of choice. The meat dishes could be improved. A special thanks to Aldo from Albania who works in the dining room and took such good care of us. On the negative side I have to mention that most steps and stairs all around did not have a railing to hold on to which is not comfortable for older people like myself. The dining room was quite noisy and especially the metal chairs scraping the floor made it even more noisy. I very much missed lifeguards in the pools and as a fervent early morning daily swimmer I missed a pool which would open early with swiming lanes. All together a great hotel for family vacation especially with children of different ages, who all enjoyed themselves at different activities. Keep up the good work!

We had planned to stay at Stella Village for a week in June for a relaxing break, however we left after a day and went to another hotel over near Rethymno - we have never felt this was about any All Inclusive hotel before and have always loved our holidays. We believe the hotel is falsely advertised online (worth noting we booked via Jet2). We originally booked a Superior Double room. The moment we got to the room, we were extremely disappointed. The balcony had no privacy from neighbours, it was a tiny room and was made to look bigger online from the angle of the photo in our opinion, and most importantly (unbeknownst to us as it was not clear at all from the description and photos of the room) the 'bathroom' was just a toilet, and the sink and shower are outside the bathroom in the main room area. We went to reception to check that we were in the correct room, and when they confirmed that we were, we asked if any other rooms were available. The only option was to downgrade to a Standard Triple, but as it was a slightly better room in terms of size and the bathroom being an actual bathroom, we went for it. However, we then discovered our new room had squished mosquitos on the walls, with shoe prints on the ceiling where someone has clearly been swatting some mosquitos. The shower was not really a shower, but a bathtub with a shower attachment, and the room itself seemed old and run down. Then it came to the food. They advertise how they have two buffet restaurants for breakfast, lunch and dinner, but these restaurants pretty much serve the exact same food, so really it's just more seating. The selection is tiny, not what we are used to at all from an all inclusive, and I was hugely disappointed to see a lack of local food options - both restaurants are completely Americanised. As a vegetarian, I really struggled with the food due to nothing being labelled correctly. They had the capacity to display vegetarian-friendly options with their food labels, as it was one of the tickbox options, but the vegetarian box was never ticked for any of the options so it was a gamble on what I could eat. For the day that we were there, we ended up just going out to eat for lunch and dinner as we both struggled so much with the lack of variety available. The drinks menu looked very inviting - I was very excited by the cocktails menu before arriving - however none of the cocktails tasted that nice. Every single cocktail was either way too sweet or way too bitter, particularly some of the classics that we usually love like Aperol Spritz or Amaretto Sour. Again, we feel like we were really mis-sold based on the photos. The pool areas are a lot smaller than they appear in the photos, and it's the first holiday we've been on where we genuinely struggled to find sun loungers as there are not enough for the volume of people. The Village itself is also a lot smaller than suggested - be warned that some of the photos as advertised seem to include Palace imagery. I will say that the staff were very approachable and friendly, and if you have kids, the waterpark seems like a great addition. But for a couple, this hotel is not a great fit, despite being advertised as for 'all ages'. Having paid around £2,500 for the week, making it our most expensive holiday to date, we were hugely disappointed - we have been on many other far better and far cheaper holidays. We tried to upgrade to the Palace for the week, but understandably it was fully booked (reception actually told us other people had also requested to upgrade that same day - so it seems others may share the same views as us). Ultimately, we decided that in order for us to fully enjoy our week-long break, we had to leave the hotel. At the time of writing this, we have been refused a refund for the remainder of our trip, or for the downgrade of our room, so had to fork out for a whole new holiday with no sign of any money back. Make of that what you will, but I wouldn't bother spending your money on this hotel in the first place, there are far better hotel options elsewhere on the island.

This was not our first stay at this hotel, and it certainly won't be our last. The hotel is beautifully maintained, clean, and exceptionally well organized. The service is outstanding, and the entire staff is friendly, welcoming, and always happy to help. The food is excellent, fresh, high-quality, and with a great variety of options. The water park is simply perfect and was a huge highlight for our family. One of the things we appreciated most was how well everything was managed, there were virtually no lines anywhere, and everything felt smooth, organized, and stress-free. As my daughter (7.5 years old) said when I asked her what score she would give the hotel on a scale of 1 to 10, she answered: "100!" Thank you for another wonderful vacation experience. We look forward to seeing you again very soon! 😊

The team was perfect the experience amazing I will come back and I really recommend it. Both teams of animators were amazing and really fun.

We arrived here for a 12 day vacation in June of 2026. Very friendly arrival at the reception where we were checked in and given our room key. Room was cleaned well every day and great to stay with kids. Restaurants are good, but after 12 days we did see a lot of returning dishes. Only 1 a la carte dinner was included, which is not a lot on a 12 day stay. Restaurant personnel were very friendly and gave us and especially our kids great attention. Special thanks to Andi and Mahmoud! The animation team does a real good job here, many thanks to them for actively engaging participation of hotel guests, both young and old. Lots of things to do for the kids and they had the best time here. Thank you Yousri, Mike, Clement, Greta, Lilou, Andrea and all the others! The aquapark is fantastic, but for kids under height 1,20m there are not too many slides. All in all a great resort, really worth vactioning here!

What an incredible hotel! We have just returned from the most perfect family holiday. From the moment we walked into the hotel, we received the warmest welcome from Elsa and Imeul. They were so friendly, smiley, and welcoming. They quickly arranged for our bags to be collected, and the porter Gianms was chatty, informative, and helpful. After informing the hotel that it was my partners 30th birthday, we were introduced to Stella, who went above and beyond to make the occasion truly special. Stella, thank you so much for everything. You made us feel like VIPs and ensured Ben's birthday was one to remember. It was such a pleasure to meet you, and you genuinely made our holiday. You are lovely! This hotel has so much to offer that you could spend each day in a different area and feel as though you were somewhere completely new, while still receiving the same outstanding service throughout. The hotel is modern, spotless, and beautifully maintained. The food is fresh and delicious, and the drinks are excellent. The beach is literally across the road, with private complimentary sunbeds available for resort guests. We would highly recommend the Filema restaurant, where we enjoyed live Greek music and traditional dancing in a wonderful atmosphere. While all of this was fantastic, what truly makes this hotel special is the people. The staff are absolutely exceptional. A special mention must go to Lucio, the hilarious, cheeky barman who never failed to make us laugh. Laura, the bar manager, was always friendly and provided outstanding service. Helena in Mediterra never stopped moving! She worked tirelessly to ensure the food was always topped up and went out of her way to make sure my children had everything they wanted. The chefs worked incredibly hard, constantly replenishing the food and maintaining high standards. Maria (I think that was her name) was always very helpful, and Patagonias (apologies if I have spelled your name incorrectly) was also lovely. In fact, every member of staff in Mediterra was fantastic—nothing was ever too much trouble. I honestly could not recommend this hotel highly enough. We have made wonderful memories here and cannot wait to return.

We stayed for a week in the deluxe family room which was ground floor with garden view. The patio was fronted with a hedge so no worry of young children getting out. The hotel service was brilliant, we were taken to our room on a caddy and helped in to our room with our cases. The room was clean, tidy and spacious. Cleaned every day with fresh towels and bottles of water replaced. We only used the buffet rather than al la carte restaurant and preferred the medittera restaurant for breakfast and evening meals. The only thing I would say is if you’ve got young fussy eaters, there isn’t much choice for them other than fresh stone baked pizza, tomato pasta or spaghetti bolegnese so we did struggle with our youngest. But for us we really enjoyed the food and felt that there was enough varied choice. The grounds of the hotel are stunning however we did find that there was a lot of loungers being reserved despite the signs advising not to. The location of the hotel is right on the seafront with stunning sunset views. Two supermarkets either side, plenty of car hire places and beach front bars and restraints. It’s about 15 minutes walk into the village with more restaurants and shops. Entertainment we felt was brilliant and varied. The water park food was really good, plenty for the kids to do and always kept clean. Honestly couldn’t recommend this hotel enough and we will definitely be returning.

It was mine and my partners first time staying at this hotel and we have no complaints at all. The staff went above and beyond to make it even more special. Louiso and Mauro were by far the most accommodating and entertaining. Me and my partner were already looking at coming back in 2027, however, after hearing that they might not be here by then I doubt we will return.

Louiso is amazing bar staff he’s friendly and happy and chatty best bar staff, heard he’s leaving won’t be back if he’s not there

Such a good 2nd visit,luiso and marlo were so friendly and good people to speak to made it so much more enjoyable

We attended the Stella Village Seaside hotel for 2 weeks in August 2025. It is important to note that we can before the renovation. The location was absolutely fantastic, i have never felt so safe than i have in Crete. The local people, streets, restaurants and bars were all absolutely fantastic. There is lots to do in walking distance. Transfer time is also great from Heraklion airport. The hotel is right on the beach, just across the road which isn’t busy. The beach is sectioned, there is a big sea wall sectioning off the outer sea to the beach which is excellent especially for children. There are very few waves within this cove and the sea is very relaxed. The big rock creating the cove is unscenic so wouldn’t recommend if you are looking for a scenic beach although there is a nicer beach further down the coastline (within 2 minutes). We booked a family room. It was excellent size, there was a door sectioning off the adults bed to the children’s beds so you could have your own private area. Couldn’t fault the rooms at all, nor the bathroom. The holiday was definitely worth every penny for us but it’s what you make it. Rooms were always clean, beds were spotless and always made. The cleaning staff were absolutely amazing, so friendly and amazing at what they do. The noise level is what you expect from a hotel- we slept fine. The blocks are all spread out so this may depend on where you sleep. However, it’s not a big hotel, it’s a ‘village’ so there is no loud corridors which is great. The water park is included and fantastic, the lifeguards were strict as far as diving and jumping it. They had great restrictions on the adults only area too. The slides were fantastic but did have height limits and you have to climb lots of stairs to get to the big ones- which is a given but isn’t for everyone. The food was what you pay for. The buffet was fantastic, but it’s not a 5 star cuisine. Choice was limited but just a normal all inclusive, always make a meal out of what was there and the food was delicious, there was something for everyone. The food at the water park and snack bar was great and the à la carte was more a ‘5 star cuisine’ but not the best for picky eaters! The entertainment at the amphitheatre was amazing. But, this is shared with the palace hotel too so can get very busy so important you get a seat early. The village bar at night was fantastic, amazing music and amazing vibes, it’s like a family friendly club, but great for all ages! The staff were all fantastic, so friendly and smiley. The pool party in the palace pool was absolutely fantastic and definitely made the holiday. Important to recognise the pool party was every fortnight so not everyone gets to experience it. Entertainment was great for all ages, children, teenagers and adults. Now the very few ‘negatives’ which aren’t negatives but if you go you’ll understand. You are paying for stella village and whilst your there you have access to walk through stella palace but you can not use their facilities. It’s easy to believe this is a negative because their food is better, they have more à la carte menus and their pools are much nicer. They have two huge pools which are much cleaner and drastically bigger then village. The main village pool was really small, quite dirty and was even sectioned off whilst we was there due to glass being i it. I believe this is a main focus of the refurbishment and that this has been improved now! All in all, an absolutely fantastic holiday. Would return 100%!

Myself and two children had a brilliant stay at Stella village! Great entertainment, great food and I’m a fussy eater! The staff were fabulous and I would like to praise Clemont! He was fantastic with adults and the children. We will definitely return.

I couldn’t fault this holiday at all.. the only bad thing I have to say & that isn’t any fault to the amazing staff! BUT some nights was so busy at the outside bar & people were jumping the ques & walking around the other side (as the bar is a big like circle) so people were quing & people were pushing in! But it isn’t the staffs fault.. they work amazing and make the place so tidy & clean! Appart from that we had a perfect room right near the pools & bar & everywhere! It was so clean and all the staff were amazing!! The shop was incredible, loads of variety! Restaurant was fab, 2 different ones, very clean and loads for choice. Thank you so much team! You’re all incredible ❤️

We’ve just returned from an incredible stay at Stella Village and I honestly couldn’t fault this hotel from start to finish. As an independent travel agent, I’m always looking at hotels with a professional eye, and this one exceeded expectations in every way. Through my travel agency business I politely asked for upgraded rooms and we were not disappointed. We were given 3 rooms at the front of the pool, which were without a doubt the best rooms in the hotel. The location made such a difference to our stay, and it felt like a real treat being right there. Before arrival, I requested that our rooms be next to each other, and the hotel delivered perfectly, all our rooms were together at the front of the pool. The hotel itself was spotless throughout, and every member of staff we encountered was beyond helpful and genuinely friendly. Nothing ever felt like too much trouble, and the service really stood out. The facilities for children were incredible, especially the waterpark, which was a huge highlight for our family. The buggy service from reception to the waterpark was brilliant and made getting there easy and fun for the kids. Food and drinks were consistently fresh and enjoyable, with plenty of choice, and the cocktails were excellent. Everything felt well organised and family-friendly. We had an evening flight home, and the hotel went above and beyond by allowing us to extend our room, and also providing a room for us to get changed after check out. This made the last day so much more relaxed and stress free. Overall, this was an amazing experience from start to finish. I would 100% recommend this hotel to all of my clients through my travel business, especially for families looking for a fun, clean, and friendly resort. We can’t wait to come back!!

Accommodation was lovely. We had a family room and there was plenty of space and storage for 4 of us. Food was good. There was a great variety. We mainly ate in the Mediterra restaurant and had great service. We had a meal in the Felame restaurant and would highly recommend booking in. There was entertainment for all ages which we all enjoyed. Only down side is that the pools were a bit too cold for a comfortable swim.

We had a glorious holiday at Stella Villages. It met the needs of our party of 10 hanging from 6 to 76! Staff were lovely, the hotel was well appointed and we had a great break. The rooms were comfortable and freshly decorated. The food was lovely - there was something for even the fussiest of eaters. We weren't so keen on the main restaurant - it felt a bit canteeny. But the Mediterranea restaurant was lovely, and the fresh pizzas were great. The only thing we'd change would be a heated pool (we were there in April - the water was pretty chilly) and the volume of the animations. Having come away on holiday together, we wanted to chat.

Everything is Perfect.! The room the food the pools , the biggest waterpark in a hotel you ever see , and and the Staff very friendly and helpful.! Certainly we will go agian at Stella Village hotel.

Very friendly staff, location is close to heraklion airport. Beach front is a bit small but gives you very nice views and you can have a nice walk along the beach. Hotel offers a lot different activities if you fancy to see something . We have visited Stella palace last year but I would come back to Stella village instead as you get same service and water park is included for a lot better price