STELLA MAKADI GARDENS RESORT & SPA

What a great location for a family holiday. We were allocated a room upgrade upon arrival and the hotel had organised a late supper, as we arrived after the evening meal session had closed. The staff are so friendly, literally can’t do enough for you. Always a a smile, hello, good morning, have a good day. Mohamed Moasd was our housekeeper and nothing was too much trouble for him. Every afternoon we returned to our room, which was spotless and complete with a new towel friend/creation. Peter was our waiter, so attentive and kind. Knew what our coffee, drinks, favourites were and made sure they were waiting for us. Problems with the air con and our safe, were fixed immediately. We just put in a call to reception and someone came straight away. There are 8 pools to choose from, as well as a water park and the entertainment team get around them all. Food - this isn’t the UK, so you’ll be disappointed if you’re expecting nuggets. However, there is so much to choose from, so live a little and try something different. There is something for everyone. Downsides - The rudeness and arrogance of some of the other guests was beyond. I appreciate that this is outside the control of the resort and it may be a difference in cultures but it wasn’t pleasant. Tummy upset - spent a morning in the med centre, with the worst case of D&V I’ve ever had. Don’t suffer, get yourself sorted. Was fine within a couple of hours. If you’ve seen bad reviews re this resort, don’t panic. Go, have a great holiday and relax.

Could not fault it, apart from the food was below average, depends how important eating well is too you.

Location good Atmosphere was awesome Rooms is clean & room service Value is good Parista called abdulla in the pool bar is harrestmnet Animation team is really funny

The place has literally everything!

We are really happy to be in this hotel we wish we come back in this place in one day again

Good evening. My name is John Farag, guest in room 1662. Can you imagine that I arrived at the hotel at 10:30 AM and didn't get my room until 5:15 PM? All of this was due to the terrible lack of organization at the reception. Consequently, a whole day was wasted for the 7 rooms that are with me. I also have a major issue with the lack of variety in the food. Furthermore, it is a complete lie when they tell you that the swimming pool is open 24 hours; it closes at 6:00 PM sharp. However, to be fair, all the staff members here are very cooperative and try their best to please you in any way possible. But honestly, this is an experience I would never want to go through again.""Note: I am still here and have 5 days left. I was planning to cancel the rest of my stay, but unfortunately, I would have lost the cost of 3 days." مساء الخير انا اسمي چون فرج نزيل غرفه رقم ١٦٦٢ لك ان تتخيل ان انا اوصل الفندق الساعه ١٠.٣٠ صباحا واستلم الغرفه الساعه ٥.١٥ مساء وكل ده بسبب سوء التنظيم في الريسيبشن وطبعا كده يوم ضاع على ال سبعة غرف اللي معايا وعندي كمان مشكله كبيره في عدم تنوع الاكل وكمان كذب اللي يقولك ان حمام السباحه ٢٤ ساعه هو اخره الساعه ٦ مساءً بالتمام لكن شهادة حق العاملين بالمكان كلهم متعاونين جدا وبيحاول يراضيك بأي طريقه لكن صريحه تجربه مش هحب اخوضها تاني وملحوظه انا لسه هناك ومعايا ٥ ايام وكنت ناوي الغي الايام بس للأسف كانو هيخسروني ثلاثة ايام

Best hotel we have spend a good holiday and nice view also good food and service also nice animation team nice atmosphere good place for familys

It is really good , i love it in hitel and i rnjoy every moment inhere

The staff is great and the atmosphere is amazing, can’t wait to visit this place again!

I love is so super cool and amazing , I love it this hotel , I wish I come back again

wonderful location , cheerful staff and calm stay , I recommend it to any one looking for a great vacation with family.