Steigenberger Marhaba Thalasso Hammamet

Lovely hotel. We had a family bungalow and it was very spacious and clean. Staff are very attentive and nothing is too much trouble for them. The pool guys are always happy to help find sunbeds and parasols. Also a big shout out to Jamel who served us with drinks throughout the day at the pool 😊 Food very good. We especially enjoyed the gala night where food was served at the beach restaurant and there was live entertainment whilst you eat.

The hotel is very good, very friendly staff, the restaurant has diverse food, very clean pool and beach!

Our holiday to Tunisia was wonderful overall. The only downside was that the air conditioning in our room wasn't working on the first night, and it took over two hours for the hotel to move us to another room. Thankfully, the new room was lovely and the air conditioning worked perfectly. The hotel staff were incredibly friendly, helpful, and went out of their way to make our stay enjoyable. The food was amazing, with a great variety every day. The beach was beautiful, very clean, and the crystal-clear turquoise water looked just like the Caribbean. Despite the issue on the first night, we had a fantastic holiday and thoroughly enjoyed our time in Tunisia.

We’re just back from our 5th stay, this time for two weeks instead of one. This in itself speaks of how much we enjoy the hotel. First, I must thank Salwa for arranging our favourite bungalow and Lamia who checked us in. Our room was ready shortly after we arrived so had a chance for a quick drink beforehand. Our cleaner the beautiful Hanem did a great job of looking after our room for the entire stay although I think she misjudged the friendship between my friend and me. Not for the first time we were mistaken for a couple! The main dining room was as before with the usual choices although I did notice more seafood on offer this year. My favourites were the pastries at breakfast. We were waited on again by Wadji who always had our table ready with juices or beer. A word about tipping, we tend to tip early on because this always seems to pay off with good service. 20 or 40 dinars goes a long way. It’s also good to tip again a bit later to show your appreciation. Karim, who we had met before, was great at anticipating what we wanted to drink. The waiters round the small pool were a bit slower at this but soon got the hang of it. Now to thanking the Entertainment team who kept us entertained with chats and laughs. It was fascinating to hear about their personal lives. In no particular order they were Pika, Rachida(Chouchou), Oumaima (Lala), Eya(Eva), Sascha and Nadine who looked after us in the Beach Restaurant at lunchtime. A special thanks to the gardener who looked after the grounds near us. He worked constantly to keep everything looking its best and even introduced us to some local plants. We saw more wildlife on this visit. There was a skink who had its den near our patio. a gecko which climbed the walls , several jumping spiders and the smallest Praying Mantis I’ve ever seen as well being entertained by the bats in the evenings. All in all, another great holiday where we met some old friends and made some new ones. Here’s hoping for another visit next year.

It is the best hotel in the world, we come every year and sometimes we come twice in the year. The animation team are so friendly and they put on the best show, every year we come back and they are so fantastic. The gardeners are so amazing and take care of the hotel in such warm heat but always smile. The restaurant staff are amazing. The cleaners are so kind. The bar staff are also amazing. PERFECT HOTEL we love!

Following a Simon Calder briefing that Tunisia would be very good value for money in 2026 we booked for a week's all-inclusive at the Steigenberger Marhaba Thalasso. We flew from Manchester aboard a Dreamliner called "Punta Cana" (an earlier holiday destination we had really enjoyed), our row 3 seats proved to be very comfortable and relaxing. The transfer from Enfidha to Hammamet was comfortable due to the air conditioning and we were the first drop off. The Receptionist at the hotel was efficient and helpful and in a short space of time a Valet was showing us to our Bungalow. As it was around 11pm we decided to return to the hotel and grab something to eat before unpacking. Following a quick snack we headed to the bar for a welcome G&T, where we bumped into the only drunk we met during our stay. He was very affable and kept trying to get us more drinks. The rest of our holiday was every thing we wanted, our accommodation was comfortable, clean and stylish. The food was varied, nutritious, tasty and attractive. The drinks, plentiful, and enjoyable. Above all the Staff were attentive, efficient, friendly and helpful. We only left the hotel once to visit Hammamet's Fort and Medina. For the remaining time we enjoyed the hotel's spectacular buildings and gardens, the attractive pools and beach but most of all the Staff. To summarise, Tunisia, Hammamet and the Steigenberger Marhaba Thalasso are all highly recommended.

Really nice hotel really clean the staff are really nice the entertainment staff are really good at what they do and really friendly.

Arrived at this hoteo and from day one I can not find a fault. Bungalows are amazing the animation team are fantastic very friendly chatty and get everyone smiling especially Lulu and Adam the full team are a credit. The bar staff always smiling lifeguards fantastic. I'm already planning on returning.

This was a lovely hotel with a beautiful pool area, a nice beach, and staff who were very polite, friendly, and attentive. My only criticism was the food, particularly for anyone following a vegan diet. While I'm used to having limited options when travelling, this experience was on another level. I often went hungry. Although there was a section labelled "Vegan Corner" each day, it only offered three different grilled vegetables and nothing else. Many dishes could easily have been made vegan. For example, couscous was only served with meat, and pasta dishes were either made with meat or covered in cream-based sauces. I'm sharing this feedback to be helpful, as I hope the chefs will be more mindful of guests with different dietary requirements. I wouldn't want anyone else to go hungry as I did. In the end, I had to leave the hotel to buy food elsewhere. My other feedback relates to the sunbeds and shaded areas on the beach. They were set a considerable distance from the sea. For me, hearing the sound of the waves is an important part of relaxing on the beach, but because of the distance, I couldn't hear them. Moving some of the sunbeds and shaded areas closer to the shoreline would make the beach experience even more enjoyable. Overall, I had a lovely stay, and with a few improvements to the vegan food options and the beach layout, this hotel would be excellent.

A hotel worth visiting. Nothing is lacking. There's something for everyone. The service is top-notch at the lobby bar. Best regards to the cheerful Med Ali, Lasaed, and Baha. The best team. Greetings from Polish friends.

I really like this place. The pools are very large, and the overall service provided by the hotel and its bars is of a very high standard. The rooms are clean, and the food is excellent.

I would like to express my sincere gratitude to the entire hotel team for making my stay truly wonderful. I was extremely satisfied with every aspect of my vacation. The staff were friendly, professional, and always willing to help. The food was delicious, varied, and of excellent quality. The beach was beautiful, clean, and very well maintained. Everything was perfect, and the overall atmosphere was amazing. I had a fantastic and relaxing holiday, and I enjoyed every moment of my stay. Thank you for your outstanding hospitality and excellent service. I would highly recommend this hotel and would be delighted to return in the future. ⭐⭐⭐⭐⭐

We had a very enjoyable stay at this hotel and would happily recommend it to others visiting Hammamet. One of the biggest highlights was the staff. Everyone was friendly, welcoming, and always ready to help. A special mention goes to the entertainment team, who were truly exceptional. Their energy, enthusiasm, and efforts to engage guests throughout the day and evening created a fantastic atmosphere and made our holiday even more memorable. We would also like to thank the main restaurant waiters, BenFarhat and Lotfi, who provided excellent service throughout our stay. They were attentive, professional, and always greeted us with a smile, making every meal a pleasant experience. The beach was another standout feature—clean, well maintained, and a lovely place to relax and enjoy the sea. The food was generally good, and we always found something enjoyable to eat. However, a greater variety of dishes, particularly from day to day, would make the dining experience even better. One piece of advice for future visitors: when visiting the Medina of Hammamet, be aware of scammers who may notice your hotel wristband and pretend to work for your hotel or claim to know the staff. They may try to gain your trust and lead you into specific shops. A polite but firm "no thank you" is usually the best approach. Overall, we had a great holiday thanks to the excellent staff, fantastic entertainment team, good food, and beautiful beach. Thank you to everyone who helped make our stay so enjoyable!

My wife and I have just returned from our second stay at the magnificent Steigenberger Marhaba Thalasso Hammamet, having first visited in June two years ago. We returned with high hopes, yet this remarkable team somehow managed to entirely eclipse our wildest expectations. Walking through the doors felt exactly like coming home. We were deeply moved when several staff members immediately recognised us, creating a beautiful, instant bond that set a truly magical tone for our entire trip. Before highlighting a few exceptional individuals, I must praise every single member of staff. From the tireless housekeeping team to the warm receptionists and dedicated groundskeepers, everyone radiated an infectious joy. The service from the moment we arrived until the second we sadly departed was absolutely faultless. Our room was exceptionally comfortable and kept in pristine condition, a true testament to the flawless cleanliness maintained by the tireless housekeeping team. The noise level was incredibly peaceful, ensuring a fantastic night's sleep every single night. We also felt the holiday offered outstanding value for money given the world-class amenities, from the brilliant pools to the stunning, well-maintained grounds. A special mention must go to the individuals who poured their hearts into making our stay unforgettable: Othmen, Najeh, and Munir (Pool Bar): Words fall short when trying to articulate our gratitude for these incredible gentlemen. They operated with supreme professionalism whilst treating us with profound warmth and friendship. They intuitively anticipated our needs—memorising our favourite drinks, keeping us hydrated in the sun, ensuring our cocktails never stopped flowing, and moving sun loungers and umbrellas for us with beaming smiles. They are the primary reason we are already dreaming of our return. Jamila and Sami (Restaurant Management): The impeccable dining experiences are a brilliant testament to their organisation and leadership. They were an absolute joy to interact with and immensely helpful in reserving a special table for my wife’s birthday on 18 June. Chef Ali and Chef Heni: We have travelled the world extensively, and I say this with complete sincerity: the food at this hotel is the absolute best we have ever tasted on a holiday. The quality and variety are simply staggering. Chef Ali and Chef Heni completely blew us away by going out of their way to prepare special dishes exclusively for us, all cooked to absolute perfection. Sassi (Inside and Pool Bars): A massive thank you to Sassi, who served us with a wonderful balance of professionalism, genuine care, and a consistently friendly demeanour. I also want to specifically praise the breathtaking beach dinner event on 18 June, which coincidentally fell on my wife's birthday. Jamila and Sami orchestrated the evening masterfully. The atmosphere was electric, featuring fantastic live music, thrilling fire dancers, brilliant animators, and a spectacular fireworks display. We understand this may have been a trial run; if so, they absolutely must make this a weekly fixture! It is a world-class experience every guest deserves to enjoy. As seasoned travellers, we appreciate what running a resort of this scale entails. We know things cannot always be one hundred per cent flawless. Some guests might point out trivialities—such as spotting a tiny ant in a bathroom—but surely, we all encounter the exact same minor imperfections of nature in our own homes! Future guests reading this: do not listen to petty complaints. The management and staff are doing an absolutely brilliant job. This magical, emotionally resonant environment is only possible due to an extremely well-organised and visionary management team (special thanks to the General Manager, Mr Chokri Kraini). You have created a true paradise, and we simply cannot wait to return to our Tunisian family. Highly, highly recommended!

I chose Steigenberger Marhaba Thalasso expecting a high standard of quality and service, as is usually associated with the Steigenberger brand. Unfortunately, the reality fell well short of expectations. The hotel facilities are clearly outdated and poorly maintained. Signs of wear and neglect are visible throughout the property, creating an overall impression of a hotel that has not received the investment and upkeep it requires. The same applies to the landscaped areas, which are far from the standard one would expect from a hotel of this category. One of the few undeniable advantages is the wide sandy beach, which offers plenty of space and a pleasant setting for relaxation. The hotel's greatest asset, however, is its staff. Every member of the team was exceptionally friendly, professional, and eager to help, making our stay more enjoyable despite the hotel's shortcomings. Unfortunately, excellent service alone cannot compensate for the condition of the property. Overall, the hotel falls noticeably below the level one would expect from the Steigenberger brand. Significant renovation and better maintenance are needed if the hotel is to meet the standards and reputation associated with its name. Based on our experience, the value for money was disappointing. Recommendations: 1. Improve supervision and quality control. 2. Consider offering a packed breakfast or a Grab & Go station for guests with transfers scheduled before 5:00 a.m. 3. Digitalize the guest feedback collection and processing system (for example, replacing the paper feedback forms distributed during Friday dinner with a digital solution).

Issam in the restaurant is very welcoming, kind & funny. Absolutely fantastic service. Very professional ⭐️ ⭐️⭐️⭐️⭐️🙏

Here at the moment and enjoying the hotel, check in was easy and pain free apart from our rooms weren’t ready due to an early arrival, no issues , went for lunch then we were shown to our bungalow 701 a ground floor garden view room. A huge room with 2 terraces. The room is looking rather tiered but all was good.with everything you need, Food in the main restaurant has a good choice, hot and tasty. For all 3 meals. They have 3 al a cartes , Tunisian, Italian and fish. It’s a totally different way of booking via the main restaurant having to tell them your food choice there and then. Sami,the restaurant manager is definitely a hands on guy with any issues or questions you have he will, and does sort them out there and then. We had a few teething issues with the room but it was rectified straight away. All members of staff are a credit to themselves and the hotel, nothing is too much trouble. The beach /pool areas are very clean with plenty of sunbeds available anytime of the day Would I come back again, well my wife is with her friend at the end of August, so that’s a yes

Details - Attending - Couple Dates - 02/06/2026 - 12/06/2026 (10 nights) Accommodation - Bungalow Room Board - All Inclusive Positives - Clean room everyday by (Imam) Extremely friendly waitering staff (Specifically Isaam) Some energetic entertainment staff (Yash & Fabio) Food hygiene - Good Beach - Lovely Negatives - No 'welcome pack' upon arrival Food options repetitive with only chef special at dinner changing Lack of sun loungers / seating near pool areas Staff across hotel push for reviews constantly All-inclusive does not include large selection of drinks 2 x excursion sales people pestering across hotel daily Sales people walking up and down beachfront Evening entertainment is only 45 minutes with only 30 mins of music afterwards Improvement Suggestions - Provide guests with welcome pack / map / dining times and activities list Setup excursion station near bottom of hotel for sales reps to remain so people can approach if they are interested rather than being pestered 3/4 times a day by the same rep. Include more cocktails and drink selections to the 'all-inclusive'. Provide soft drinks machines at bars side to allow drinks to be obtained without waiting in queues for a drink. Personal Experiences - During a evening entertainment show I had a member of the entertainment team who sat next to me and requested a 'favour' to provide a review on this site as they hadn't hit their '3 reviews threshold' and they wouldn't leave my side until I had done the review and the experience was rather uncomfortable. During the archery activities the entertainer was not paying attention, sat on their phone and smoked and seemed annoyed to be there making the experience less enjoyable. Overall Views - I think based on the experiences I encountered above I would suggest to anybody reading this review to take caution when booking this hotel. If you can get past the fact that the food options do not change, entertainment team pushing for reviews and for the purchase of a bingo ticket (20TD Each ticket - if you win it's a massage worth 80TD), the constant harassment of non-hotel staff pushing for excursions. Alongside not all drinks being included in the all-inclusive and finally a lack of seating/loungers near the pool then this hotel is decent for the amount paid for a hotel in Tunisia. I will say that the food service was always excellent and staff are extremely friendly in the bar and waiter side of things and the beach was lovely with plenty of shade and sun loungers provided. Be wary of individuals walking on the beach with camels/donkeys and horses as you can get 'tricked' into a ride and then forced to pay them. Overall I would say that this hotel resort has a lot of positive points and is well maintained, but I do personally feel that there is some major improvement points to be reviewed to up this hotel to become even better.

We are awaiting our transfere to the airport for our flight home after a lovely relaxing week. The Steingenber Marhaba Thalasso is an impressive complex that is vast and consists of a hotel, suites and bungalows. We stayed in C204 , it was spacious, light and airy. Beds where extremely comfortable, shower was powerful. It was also spotlessly clean with special thanks to our Housekeeper Samiha who looked after us daily this last week. Our room has been cleaned daily, beds changed and clean towels. We have come in every day to fresh flowers, and towel arrangements which has made it very special. Samiha is a lovely lady with the biggest smile that greets you every morning. She is polite, professional and extremely hard working and an absolute gem. The food has been varied and plentiful and chefs and restaurant staff work exceedingly hard. Special thanks to Wajdi who has taken care of us this week. He has made sure we have had a table as soon as we have entered the restaurant for breakfast, lunch and dinner. He was friendly and polite and again greeted us with a huge smile,nothing was too much trouble Hotel bar staff Ahmed and Muhammed have been attentive and always made sure our glasses were full. Pool bar waiters have waited on us. The Stigenberger is in need of some tlc in places and could do with an update. Entertainment was poor archery and bingo where on offer during the day, there was a soloist that played 2 evenings before 7pm then left. There was a live band on Saturday 13th June which where good and varied. SUNBEDS AND PARASOLS please be aware you will struggle to get a sunbed past 9.00am YOU MUST SET YOUR ALARM EARLY ( anytime after 5am) and take your towels down to get the beds you want. Sami is the most helpful young man and will always try and sort you a bed/mattress and parasol. Overall we have had a lovely relaxing week with with wall to wall sunshine and high temperatures and met some lovely people and exceptional staff.

I’ll start with the good points: Staff are really friendly and helpful. Our housekeeper Samiha was great - always cheerful Food is lovely - can’t fault it. However not really much selection for children if travelling with family. Overall nice clean hotel. We stayed in a bungalow which was huge and bed was quite comfy. The two onsite restaurants were nice too. On to the not-so-good bits (not bad..just not so good): Drink selection is incredibly poor for a 5* - they have the basics like gin/whiskey/vodka etc and soft drinks. Very few cocktails which are just pre-made juices really. Wine is ok but again..just basic cheap stuff. Entertainment is minimal and repetitive - animation team are lovely but not that much going on through the day. Not even that much music around the pool. Onsite shop is dire - it’s tiny and doesn’t really have much in. (For example..I forgot to bring hairspray and spare hair ties - they didn’t even have hairspray) Flies - oh good god..the bloody flies. Absolutely can’t be helped but jeeezus..they could get excessive. Overall it is a nice hotel - but certainly not 5*. Personally I’d say 3.5-4* at very most. For me - what makes a 5* is the added extras that make it worth being rated as 5*. The onsite amenities, wider drinks range with staff that know how to make a decent/proper cocktail with quality spirits. Even the ‘games room’ only has air hockey and a pool table - both of which have to be paid for. I hope you like the song Bad Boys too - because it is played on repeat through the lobby. All day. Everyday. 🤣 Overall..we enjoyed our stay but would just say it was average. Didn’t love it or hate it but wouldn’t return. Outside the hotel: Old medina..we left after 20 minutes. Every single shop we walked past - they don’t leave you alone AT ALL. We couldn’t even look inside a shop because we felt we’d never get out! We went to New Medina which wasn’t as bad. You could at least be left alone to wander. Lovely walk along to the marina in Yasmine