Steigenberger Aqua Magic

Great location and atmosphere. The hotel has a beautiful architectural design, spacious layout, and a nice overall appearance. The service was very good, and the rooms were generally clean, although some tables and dining utensils could be cleaned more thoroughly. The room needs some improvements: maintenance response was slow, the minibar wasn't working well, the air conditioning was weak, there were no slippers, no hooks or hangers in the bathroom, and the glass bathroom door doesn't provide enough privacy. Overall, I had a good experience and would recommend the hotel.

Heard a lot good things about Steigenberger so we wanted to try it during our visit to Egypt. Pros: - staff is super friendly - Beach is nice/sandy on the eldaw side, rocky on the aqua magic side - slides are nice for the kids, usually not too busy Cons: - Service in general is very poor. Even Stella & Sakara (Egyptian beer) are extra charge. - We had 3 birthdays on our stay (wife + 2 kids), guest relations thankfully arranged that the rooms were gonna be decorated when we come back, unfortunately only my 6 years old's bed was decorated, nothing for my other kid or wife, and funny enough room service didn't even replace the towels on that day! - Booked a spa package for my wife for her birthday, told them the only goal is for her to relax, and the girl working there spent the time telling my wife personal sad stories of hers! - pool lounges are all gone by 8.30am as it was busy during our stay. Kids did have fun and we made nice memories, just need to keep your expectations low.

Special thanks to Mrs Madonna for here extended support and facilitation

The place was so amazing! Love it, would come again! The staff was super friendly and the place was amazing! Wouldn't trade it for anything else!

Returned from this hotel friendly staff great food excellent location The main pool is busy but well manged by the lifeguards on duty there are other pools to use as well This hotel has a lazy river and water slides mini bar in room is re stocked daily Bottled water fridges are located all over the complex so you just help yourself same with ice cream and fizzy drinks The hotel is spotless clean The best restaurant is the Italian which you can go to for breakfast bit calmer then main one! The only issue i had was on arrival i had booked superior double pool view I was placed in basic twin over looking the road which is noisy from taxi coaches etc But no issue i said that is not the room i had booked they said cant do anything that night but can move me next day which the did pool view superior double much better excellent Wifi as well

My stay here at steigenberger AM was magical , the staff were amazing , all round pleasure. Highly recommend. Ramadan in housekeeping and Mohammed at the sky bar in particular went above and beyond to make our stay enjoyable.

Great experience and exceptional service

Lovely, clean hotel with wonderful staff—just needs more daytime entertainment!I recently stayed here and would rate it a solid 4 out of 5 stars. The highlights of my stay were definitely the cleanliness and the service. The rooms and common areas were kept very clean, and the staff members were exceptionally polite, welcoming, and always ready to help.The only real downside was that it felt a bit too quiet during the day. There was a noticeable lack of daytime entertainment or organized activities around the pool area. Adding some poolside music or games would really improve the atmosphere. Aside from that, I had a very comfortable stay and would definitely consider coming back.

Everything was perfect. Location, food, atmosphere and everyone was helpful, cheerful, simply above and beyond.

The best of all the time, amazing service highly recommended

Perfect hotel & perfect service

it was such an amazing trip and an amazing experience the rooms was very comfortable and the service was very good and staff was very friendly and there are varaity in the food

It was a good holiday the atmosphere here gave me a positive energy the service here is very good I had a good experience here and I wish I repeat this trip

Overall good place to take your family vacation

This hotel is good, not full 5 out of 5 though. We got a fantastic room in 4128, it was ideally located for families. The hotel is not as big as Jungle Aqua Neverland, which is where we came from. This hotel seems more personal than Neverland. For kids Neverland jungle aqua is better, this in comparison my kids aged 4 and 6 got bored more quickly as the pirate ship is really the only water activity for them. The food here is not that good, there is no constant cake bakery open throughout the day where you can get cakes and snacks, unlike Neverland. The food i found at whatever restaurant i tried at aqua magic was not all good, hence i ate out mostly. The snack bars got quite busy. There was shisha at the property, at adult roof top pool, magic bar and in entertainment area. Their shisha was very good compared to rest of Hurghada probably best i tried during my holiday. The hotel is very busy with families, the sister hotel across the road Aldau beach is more peacefull. Aqua magic dont really guide you where their spa facility is and other places. Their spa and salon is on 5th floor, not much info given on this. It seems that their an after thought and dont look high end. Thats why i booked my spa and massage across the road at Aldau beach as that is better, bigger and similar prices. The neighbpuring area and street is very good for souvinirs, snacks and shopping. Just wall down the road and the bazar shop.is very good and fixed prices. The India reataurant we tried outside the hotel named Taj was very good, definitely go there. Overall i enjoyed my time here and hotel looks really good aesthetically. Will i stay here again? I might stay at Aldau beach and use aqua magic facilitys when wanted and then go back.

Excellent hotel with beautiful views and a very friendly vibe. The staff was really great and very accomodating. Great value for money. The rooms were quiet, cleaned daily and up to standards albeit a little dated. We could watch the world cup here in our room or in elements with other guests. The location was great we could hire a boattrip directly from the hotel.

Excellent hotel Every thing is good all staff very friendly and helpful Thank

A verry Nice expierence. Web recomand this hotel. IT whas Nice here

Very nice hotel, really good vibes and atmosphere Very nice swimming pools and Aqua park Really recommended Thank you all

All the staff are great and the atmosphere was amazing

I was very pleased to stay in Steigenburger aqua magic in Hurghada. From my first contact with Mr Mina Madhat at check in counter. The way he helped me to check in, reduce my price, gave me good offer and with a smile. I will definitely recommend all ages to stay here. Animation meals beach and restaurant plus room was very good experience.

Everything is perfect... The Staff is so welcoming and Cheerful....

We stayed at Steigenberger Aqua Magic for a week as a family - 6 adults and 2 children, one a 4 month old baby and have to say was not disappointed. This review is our own opinion of the hotel. Hotel - beautifully clean and welcoming from the minute we stepped through the door, even staff at the toilet and restaurant doors offering hand sanitizer. Concierge very helpful as were the reception staff, nothing was too much bother for them, a slight hitch with the rooms initally but was sorted out in no time whatsoever. Our rooms were perfectly adequate for the week, 2 on the ground floor and one on the 3rd floor with a view overlooking the lazy river. Atmosphere in the hotel building was friendly and very family orientated. Staff - can't fault the staff one little bit, each member of staff polite, helpful and friendly, all very good with the children, never ignoring them, in fact giving them special attention! Must give special mention to Ahmed and the manager of the Magic Palappa (sorry forget his name) as they went over and above for us, especially when my daughter became ill in the restaurant, swiftly arranging for her to be taken to the medic and always asking how she was whenever we saw them. Food - usual type of food in the main restaurant, but found if you ate early, quality was better. However, Magic Palappa, was just magic! We had breakfast there everyday, and usually lunch, the quality of food was fantastic, very tasty and a varied menu. We also ate at a couple of restaurants outwith the complex and found them to be so good (especially the Thai restaurant!). Good quality, tasty food at very reasonable prices. Cocktails at the hotel were superb, especially the Strawberry Ginger which was fast becoming a favorite of ours, however if having a vodka and tonic, the mixers did tend to be a bit flat, but in that heat can't expect much else. Facilities - we used a lot of the facilities, the pools and flumes were great not too busy and no long queues to get on, everything was well maintained and very clean. 4 of us went for massage in the Spa, which was very relaxing and again, good value for money. The boys played golf twice and had great fun, I went to the gym and although small and very hot, it was well equipped, I even had it to myself on one occasion! The entertainment at night was however very loud and not to our liking, but that is a very minor thing, the playpark for kids was however a bit hit! Overall we had a fantastic week's holiday even although 4 of our party did have upset stomachs but a trip to the pharmacy (and the medic!) sorted them out and didn't spoil our week, this is not unusual for being in a foreign country with different foods etc. Would we return to the Steigenberger Aqua Magic, yes we would as a family, perhaps not as a couple as it is designed for families. The location from the airport is just right after a long flight and despite being so close there was very little aircraft noise. Our first time in Egypt and not our last as there is so much to see and do, we only scratched the surface with a trip to Luxor and a boat trip to Orange Bay with snorkeling - great fun!

Excellent service Excellent Location Team members are helpful Atmosphere is great

Everything is great. We are the 6 time here