Sol Puerto De La Cruz

My partner and I just got back from a week here and had a truly wonderful time. We arrived at midnight due to flight times and the staff had left us a dinner to have when we arrived which was a fabulous touch. We’ve seen mixed reviews and I think it’s fair to clarify - 1. Yes it’s correct that it’s not 4* in terms of decor and quality of rooms/furniture. But anyone who has travelled 4*/expected that, must have had a clue based on the price of the hotel versus other truly 4* alternatives. 2. It was spotless, the staff cleaned meticulously every day. Even saw the housekeeping staff cleaning the balcony rungs! 3. The reception, bar, restaurant and housekeeping staff were all very friendly and super helpful. 4. The location is fantastic. 5. The half board option for food was varied and offered plenty of breakfast, dinner and dessert options. I’ve seen people complain about having to pay for drinks during the dinner service… the coffees and sparkling waters are €2… exceptionally cheap! Especially when comparing that to UK prices. So I’m unsure what the problem was here for those complaining. 6. As someone who can’t sleep through even the hint of noise, I can confirm I slept better than I have anywhere else abroad. It was silent and the beds were extremely comfortable. 7. The shower and bath water pressure were excellent and the water would get super hot if that’s your preference. 8. The pool area and palm trees are well maintained and in May there were plenty of sun loungers available. 9. The view of the sea/beach and sports grounds from our room was glorious. The things we agree that could improve the hotel in certain areas would be having some music on in the hotel bar / pool area and just touching up the paint work around light fittings in rooms and ensuring cracked chairs on the balcony were replaced. Other than that it was fantastic and we’d happily stay again!

Stayed for a week beginning of March, check in was quick, we booked a room with balcony facing the city side, but when we got to our room, we had the end room on floor 1 which had a corner balcony with a view of the city plus round the corner we had a pool view with a partial sea view in the distance. The room was basic though spotlessly clean ,with a large double bed, which was 2 single beds pushed together, but they were very comfortable and we slept well all week. The bathroom was a decent size with a bath and shower, the water was piping hot which was great, though you need to be careful if you’ve got children with the hot water. The room had only 1 socket but we managed ok with that, there’s no fridge in the rooms which is a bit of an inconvenience, I used to buy a bag of ice every day and put it into a cool bag and kept my drinks in that. The maids came in every day to make the beds, and replace the towels, they were lovely fair play. We booked bed and breakfast and there was a really good variety of food to choose from. We did pay extra to eat dinner in the evening most nights- 34€ for the 2 of us which we thought was good value when you consider the amount and choice you had. The only negative thing I would say about the food, it wasn’t hot enough for my liking. The pool was lovely with plenty of sunbeds and the bar area was very relaxing with lots of comfy chairs to sit and relax on. Although the hotel is practically on the beach, it is still a good 15/20 minutes walk away from the main centre where most of the restaurants are and it’s around 20 minutes walk from Loro Parque which is definitely a must see, we had a fantastic day there. All in all we really enjoyed our stay at the hotel, just wish the weather could have been a bit better.