Sol Barbados

This is a very honest review of the sol Barbados hotel in Magaluf. Hopefully this will help people before they pay for an already expensive holiday and helps them make a good choice . On Arrival the grounds up to the main door are well kept and a pleasant place to walk . Check in was easy and the staff very friendly. We were offered an upgrade to a room with a large solarium for 81 euros which we accepted pictures will be included. In our opinion this was a waste of money . Going to the room lifts are small and busy. luckily for us our room was floor 1 and we didn't need to use the lifts . The room . On inspection the room is dated and had lots of cosmetic damage and marks . Bathroom shower pressure is very very bad and the bath was slippery with no slip Matt provided. No plug for the basin and it's hard to get a shave . The room panels were not fitted correctly and made a massive bang when the door was opened and closed . Damage to fake marble around the basin also . Towels and loo rolls are very cheap and nasty for a 4 star hotel . Also no extraction fan and mirror just smokes up.The beds are firm but comfortable all tho my child complained the sofa bed was very uncomfortable like sleeping on plywood . Small coffee machine provided with no instructions on how to use it . And a tiny bottle of water not even put into the fridge . The solarium was bad . Large step from room the decking and no privacy at all while out there . Sunbeds were disgusting with bird poo and dirt and I can't understand why the normal balcony is not smoking but the solarium people could smoke and just flick cigarette ends onto the floor as non smokers we would not have upgraded if we had known this . The only pro I could give the room is the free safe and the great air con . We had two issues with the safe jamming and the air con was leaking water and credit to the staff on both occasions a member of the maintenance team was at our room within 10 minutes and both issues sorted so big thanks to the staff on reception and maintenance for their efforts . Pools the water land life guards are extremely unfriendly and they seem to follow one rule for one and another rule for another . So much so it was not a fun environment for anyone . Told you're not allowed to help a child when they hit the water at the bottom of a slide or even pop your head under one of the water falls . The top pool was more relaxed and chilled . Both pool areas are spotlessly clean which was a big positive the lifeguards attitude definitely lets water land down . The all inclusive is bad .need to swap a token for a cup and stand in massive cues with one bar person on to get a Fanta found the staff unfriendly and clearly hated serving guests .the snack bar for the pool has all the poor food no one had for breakfast just fired out any old way . The all inclusive is a financial winner for the hotel and people cannot be bothered with the Q's and hassle of the token system . The biggest let down by the hotel was the Spain Portugal game at the world cup loads of families in the sports bar watching it and the hotel had the bar shut .people had to climb two flights of stairs to stand in a Q at the in and out bar to walk all the way back down . The worst was the restaurant food is so bad and raw meats being put out for guests there will be a picture of raw chicken posted . I honestly can't explain how bad the restaurant's food hygiene failed on so many levels and the staff didn't care or do anything about any guests'complaints . Over all this is not a 4 star hotel as advertised. It's a pity as reception staff and the staff around the top pool playing games during the day are amazing and they deserve credit but unfortunately it lets itself down with the rest . We will be back in Mallorca but not at this hotel

It is not five star hotel but i gave 5 star because of value for money. For money we paid service was more than great. First to say, everybody is so nice. Cleaning lady from first floor always asked do we need more towels or anything when we saw her on hallway even when we put sign we dont need cleaning. Very nice lady. And cleaness of hotel was great. Staff in mini club also great and kind to kids. People who work in buffet also very polite. Food was better than we expected. Usually buffets are not tasty but here were so good that i didnt go to restaurant after. Nice and tasty seafood. They make fish in front of you. There are pool on 0 floor and water park with slides on -2 floor. Elevator situation is bad but our room was on 1st floor so we walked. Me and my family really had great time here.

So I was so anxious to go to this hotel after reading some awful reviws and wish I didnt read the reviews now tbh. The hotel was immaculate, rooms cleaned daily. Food was lovely and the hotel is in the most percect location. We upgraded to a larger room which was perfect. There was never a que for food, bar and no sunbed wars. Would deffinately return.

Nice hotel until you try and enjoy yourself , No fun at at the pool, the fun police put a stop to that (life guards) . Animation team very good day and evening but as soon as they finished the fun police came out again. Food - breakfast - everything was cold unless you queued for 15 min for a bland omelet. Lunch and evening meal was OK unless you got caught in the 60 man queue. Once you get in the restaurant you could have chicken of all colors from pink to green . If you like salad they gave a lovely salad bar which serves salad with at least 12inch hair in it . The bar staff were very helpful although one would go to break at busy periods causing more queues.

Sol Barbados is undoubtedly the worst hotel experience I have ever had in my whole life. I deeply regret, with all my heart, for choosing this hotel for our family vacation. We stayed for 10 nights on a HB basis. I don't know where to start... 1. Family of 2 adults and 2 children (17 and 12 years old), booked directly through the hotel's booking app back in January 2026, 2 hotel rooms. I requested rooms next to each other upon booking. Upon arrival at the reception at 23:10 there were 2 receptionists, and they didn't bother with our request to have our rooms with our kids next to each other. They wanted to put us on different floors. The female blonde receptionist was rude, and she told me, "Why didn't you book a family room if you wanted to be placed together? Your request is not a confirmation that you will be placed next to each other." I started to argue with her that any other normal hotel would have understood what such request made 5 months ago while booking directly with the hotel means. At the end, after 40 minutes of waiting, they managed to find us 2 rooms next to each other. 2.Quality and variety of food, dining room, hygiene in the dining room – all unacceptable by normal standards. We were on HB, but ended up eating outside because the dining room was a mess, with low quality food and leftovers or mixed things with suspicious quality. 3. The hotel was informed about our late arrival, but they did not leave us a bottle of water in our rooms. It was 23:40 after we checked in, and all nearby shops were closed. 4. This hotel does not have any Spanish entertainment, Spanish night, etc. You wont feel any spanish vibes here. 5. Housekeepers – they had to be chased every day to do basic, quick cleaning or to provide fresh towels. 6. The hotel is not safely secured at night. One night, a group of young drunk tourists tried to open our door and enter at 3.30 am and 4am. We found a young drunk man without a hotel bracelet (so he was not from our hotel) sleeping in front of our room, and we called reception. Next day we received a bottle of wine from the hotel team as an apology. Thanks for that, although we didnt drink it. 7. My booking is subject to a fraud investigation by the because the original email communication with the hotel was hijacked, and fake payment details were inserted into the same email thread. My computer and email were examined, and nothing suspicious was found. The hotel management and Meliá management were totally ignorant of my stress and financial loss and asked me to pay twice while the case is under investigation. My scanned passport was exposed in the same email thread with the Sol Barbados receptionist. Guest Relations Manager Borja is like a robot; he did not show any human understanding for our suffering, both financial and stress. Borja would have been happiest if we didnt arrive at all and just quit. But we didnt want to ruin the promissed holiday to our kids. Only one male receptionist, whose name I didn't ask for, compassionately wished me good luck when I filled out all the Hoja de Reclamaciones forms at the reception so I could report the case further investigation 8. Queues everywhere. For the elevators, for dinner. Unless you feel fit enough to climb several flights of stairs (luckily, we were on the 4th floor and not on the 12th). I used the lifts only twice as they were always crouded. Queues for dinner from the restaurant entrance to the yard. So you can imagine how elegant is to dine inside :). 9. All in all, we rented a car and tried to enjoy our holiday as much as we could, for the sake of our kids. I was happy when we left Sol Barbados. And when I submitted claims at various Spanish aithorities, the administrative staff told me that they have received several other reports about Sol Barbados this year. I wish I had known this before I booked Sol Barbados and chose another hotel so I would have saved myself and my family from stress and financial loss.

When we came we were very tried from the night flight,we were 3 families with kids and I had a 2 year old, even though they said our rooms are ready, they asked for extra fee for early check in so we said pass! When we got our room at 3pm it was mould smell all over the room. They tried to cover the smell with air freshner but finally we were offered another room. From our balcony it dropped a beach towel on the first floor and from there a room attendant took it and never brought it at reception, it was a beach towel that had sentimental value. I personally went to talk with the housekeepers from that floor but they denied. Afterwards I asked at reception as well, no luck. We said ok, that’s it what can we do.. after that, in the last day room attendant took my necklace from the desk, she thought it was something expensive maybe but it was shein shiny necklace … very bad experience I am telling you. Food could be better, there’s no private beach, no direct access to the beach either. Long waiting time for the 3 lifts. Nothing like what I expected

Nice clean hotel, I would say 3.5 star hotel not 4. Clean bedroom only problem with beds there on wheels so they kept moving when you moved in bed . Would of preferred a double bed as a couple. But overall bedrooms fine. Excellent swimming pools nice n clean. Always used the top pool could get sunbeds anytime of the day and that was us being a family of 11. Food was ok typical.all inclusive food never had problem with being cold always ok when we ate, my partner struggled a bit being a vegetarian but never starved.alchol was a bit of let down , lager was very gassy and there local spirits weak ,but soft drinks fine. Great location, nice staff. Nice holiday.

On reading reviews before we went was abit worried about the hotel ,but some of them were correct the food was literally freezing steps everywhere no ramps if you were disabled or had a buggy lifts were slow toilets were down 2 flights of steps if lifts were broken you couldn't get to the toilets as the pool ones were locked in the evening ,air con on the hotel was terrible ,even the food in the snack bar was cold. , can't fault the cleanliness of the hotel or its location would I stay here again no definitely not

I never write reviews but I wanted to do so for this hotel. Prior to going I read several negative reviews and we were apprehensive about going , we shouldn’t have worried ! The hotel was really nice the pool areas were really super my nearly 3 year old granddaughter had so much fun in all the pool areas . The hotel was clean and bright and although not 5 star comfort our bedroom was perfect for our 5 day break . The food was pleasant although we can’t comment on dinner as ate out most evenings but plenty choice . We throughly enjoyed the animation team especially the aqua gym !! The staff were very friendly and a big thank you to the lovely ladies who cleaned our room daily ! We had a great holiday and would love to return in the future 😊 Only slight negative was so busy at kids pool area on -2 floor difficult to get sunbeds but we didn’t mind plenty space at the other pool area

The hotel is in a wonderful location. There are beautiful beaches with fine sand, most days the water was clear. There is peace and a pleasant atmosphere and also a city for nightlife. The pools were great. There were always enough sunbeds. the food was plentiful, but very repetitive. after a few days we were fed up with it. Another disadvantage is that the hotel does not have a back entrance, so when you go to town, you have to go around the whole hotel. it is quite an uphill climb to the beach. otherwise a great place

After been worried about coming here with all the negative reviews I was surprised how good it was we had a fabulous time. Group of 5 in 2 rooms on floor 3. Check in was easy straight forward and quick, staff really friendly, arrived on june 11th. Rooms comfortable and clean free safe to use, hair dryer in the bathroom was really good , fridge was great after going over to the shop for water, had a kettle in the room too. Pool amazing we went to the slide pool each day got sun loungers fine, floats not aloud but understand why, lifeguards are really good id say British get told about things more than people from other countries ( about food, smoking ect) Location was amazing ive been to magaluf alot and stayed at many hotels and for children this is one of the best . Entertainment was really good on the evenings we stayed in . Drinks really good , real coke Fanta and sprite not the cheap syrup stuff, now food I agree could be better but we didn't go hungry and they catered for alot of guests, weve had better but also had worse the token for cups I thought it would be a nightmare and we did take our own cups for day time , they filled no problem and jesus the bar man remembered our drinks, then used hotel cups in the evening not a problem at all. Doing this saves cups been left everywhere . well done to the hotel for doing this . I'd 100% return to this hotel . Thank you sol barbados for a fab holiday

My partner booked this hotel with TUI described as a 4* hotel. I would give it 1* and that was because the pool was actually really nice. It was never over crowded, most people seemed to think it was too cold but I actually found it very refreshing, it was a bit dissapointing that it closed at 6pm. I would not book this hotel or location again. The lifts were slow and tiny, this made dragging cases up stairs in the heat unbareable. It was noisy, we asked for a quiet room as we have a ASD child. We could hear the noises from the street below us and what appeared to be a bin lorry depot! Lovely reversing truck sounds every morning and the sound of the man leaf blowing the driveway... why we didnt know. Lots of other guests were just smoking or vaping wherever they wanted which was quite revolting. Why are you allowed to smoke beside the kids pool exactly? The room was very basic, the beds were uncomfortable and the lacking of AC was horrible. The cleaners seemed desperate to get into the rooms and mop the floor leaving a stale smell as they went. We left the 'shhh asleep' sign on the door but the cleaners let themselves in anyway, even though we'd left valuables on charge on the side. She just muttered she didnt understand english. The area wasnt really what we'd hoped for i can only blame my partner for that, obviously just judging a place by its name and thinking it sounded lovely. My advise would be to pay a bit more and get that fancy hotel on the north coast. We almost booked it but thought we'd give this place a go. How wrong can you be?! We had a lovely time at the beach but dont look too closely you'll see the place is covered in litter and derelict buildings stinking of piss seem to a theme here. I could have imagined myself in Gt Yarmouth if it hadnt been tropical and warm! The food at this hotel was also a let down, we booked all inclusive so had breakfast which was absolute crap, we had toast. Dinner which was pizza for our daughter as thats her safe food. We tried a few mystery dishes but some chicken was undercooked so we didnt eat that. The food got worse as the week went on, like they put all leftovers in a pot and made up a dish. It was terrible. The token system to get drinks from the bar was a bit of a hassle and many times the bar staff accused us of not giving over enough tokens... As an all inclusive guest i shouldnt need a token in my opinion. Other guests at this hotel seemed to just push and shove you to get past and didnt seem to have any manners. We found out this is probably just a bit of a cultural difference for us as British people we queue up and say excuse me.. The pool was lovely here but honestly i woudnt recommend this place to my worst enemy.

Hotel is great for families. Always something going on around the pools. Snack bars always stocked up, ice cream machines for kids and sweets and fruits out all day. Only downside to this hotel is 1. The lifts! If you have a pram or need lift access you can be waiting for up to 20 minutes+ for a lift some times. We reverted to just carrying the baby and carrying the pram down the stairs and up the stairs as we were only level one but you just have people who can’t be bothered walking up 3 floors just jumping in. 2. As you’ve probably seen on TikTok the queue for the beds, the slide pool only opens at 10 and people queueing from 9am (saddos). If you’re not bothered by the slides then go the big pool, can put towels on beds early and it’s more quiet and chilled but still activities going on. I would come here again. I’d book the solarium room again also. Only downside to that room is they’re not private like they make out, you have 11 floors of rooms above you looking down on you which also comes with its issues of people’s rubbish getting throw, ciggy buds on your patio and we even had a drink thrown onto all our towels, but that’s not the hotels fault. Just be mindful if you’re booking that thinking you can sunbathe in your speedos.

Stayed here as a family of 5 and was quite underwhelming. Air con is atrocious in the room we had which made the holiday with young kids more stressful. The lift situation is crazy only 3 small lifts for the full holiday you can be stood waiting for one for quite a while. Food is not good at all. Very cheap and did not taste good at all. We ended up eating out a lot due to this. The all inclusive isn't the best. Drinks are the usual cheap stuff plus having to have a token to get a drink is very annoying. Staff seemed quite moody and lacking in enthusiasm. The entertainment team were great but other staff like waiters / bar staff / look like they don't want to be there. Location is great. Rooms not the cleanest. We actually had an issue one of the days the toilet / bath / sick all got blocked and flooded. Not good.

We chose this hotel with high hopes, but our trip ultimately turned into a nightmare. Every noise from outside could be heard clearly in the room, making it impossible to relax or get any proper rest. The rooms are in poor condition and far from clean. The promised daily housekeeping was more like smearing the dirt around than actually cleaning. We also requested a baby cot, which was delivered broken and with food scraps hidden underneath the mattress. The handle on the bathroom door kept falling off whenever we tried to close it. It was obvious that the room had not seen any proper maintenance for years. And the worst was yet to come. On the third day, my husband came down with food poisoning, followed by me and our one-year-old daughter. The reception staff were not helpful at all. At first, they even denied being aware of any similar cases, but it soon became apparent that guest after guest was coming to the front desk with the same complaint. It was a horrible experience. Choose a different place to stay if you don't want to spend your entire holiday suffering! !!!!

I can't believe all the negative reviews. I spent a week with my daughter and grandson and had a wonderful time. There are 5 pools to chose from. Lots of activities going on throughout the day. My grandson went to the kids club and thoroughly enjoyed it. The hotel is a 3.5 to 4 star. The food was good and very varied even for a picky eater. So don't be put of with the negativity.

We were moved to this hotel after an issue at the one we were staying at. According to Jet2 it's a 4 star hotel. It is not.. The reception staff were rude, check in took an age. The room was dirty, and the bathroom smelt like stale urine. If that all wasn't bad enough, the restaurant was a glorified canteen. There was food that should have been chilled just on the side no chiller, everything seemed to be on the cheap.. the coffee was poor... I only ate bread for the 2 days we were at the hotel as the food didn't looked like it was stored correctly. Avc the all inclusive drinks.. the token idea is just a germ spreader. If you have a wristband why do you need a token. All in all don't stay here.

Arrived as expected to a receptionist who was very polite, knowledgeable and considerate. A quick and happy experience once checked in, however the room was not available for a few hours (early morning arrival), so invited to put our luggage in a secure room before taking lunch in the restaurant. A wide selection of both cold and hot food greeted us as well as drinks and sweets. The staff in the restaurant are pleasant and there is no bother when it comes to cleaning up after previous residents. The rooms, more than happy with the cleanliness, hygiene and the overall layout the bonus being a pool view and all UK channels on the TV. Ok, the pools, having a grandson in tow we mostly found ourselves using the pool with slides etc. Opens at 10:00am with plenty of beds and umbrella's, not an issues getting a spec. There is a poolside snackbar and with the use of the token system inuse you can get a drink and snacks. The other pool complex is separate and again all amenities you require. Entertainment, the kids club 10:30 - 12:30 is ideal for both a break for the parents and the children to meet up and get entertained, furthermore a kids spot at 20:30 for an hour in the entertainment hall before the adult evening show. Didn't venture much outside of the complex other than to the nearby beach (5 mins) and a trip on the 104 bus to Palma. Overall highly recommended, not a big review writer but well deserved in my experience of the Sol Barbados.

One of the worst hotels I have ever stayed in. The fact this place is advertised as a 4-star hotel is laughable and completely misleading. From the moment we arrived, it was clear standards were extremely low. The beds were uncomfortable, the rooms were dirty, and there were ants crawling around. The housekeeping staff were pleasant, but they are clearly fighting a losing battle because the hotel itself is not being maintained properly. The food was absolutely dreadful. Not only was the quality poor, but after eating there, my wife, my 5-year-old daughter, my mother and my father all became ill for three days. Whether this was food poisoning or not, I cannot say for certain, but the timing speaks for itself. What made it even worse was witnessing a member of staff cut her finger while preparing bread and get blood on the food. I was genuinely horrified. The so-called "all-inclusive" package is a complete joke. Guests are forced to use drink tokens, and despite wearing all-inclusive wristbands, staff refuse to serve you without them. It feels less like a holiday resort and more like a prison canteen where management are determined to make getting a simple drink as difficult as possible. The customer service was equally appalling. I was refused an apple juice for my daughter because the bar was not yet open. I've travelled extensively and stayed in many all-inclusive hotels, and I have never encountered such petty, inflexible, and unhelpful service. To top it all off, another guest left a filthy nappy full of faeces in the hallway. The smell was disgusting. When I reported it to reception, they laughed. Not apologised. Not acted immediately. Laughed. That response alone tells you everything you need to know about how this hotel is managed. The entire place feels neglected, unhygienic, and poorly run. After only two days, we gave up on the all-inclusive package entirely and spent additional money eating elsewhere because we simply did not trust the food being served. This hotel was the worst part of our holiday. It falls nowhere near the standard of a genuine 4-star property, and I would strongly advise anyone considering booking here to look elsewhere. We certainly will never be returning.

Firstly the Hotel isn’t a 4*. The room cleaning is almost non existent, we had to clean our floors with some dirty clothes some days & we had to take the cleaners brush & pan to clean our floors on the other days & I emptied our bins and took the rubbish out daily. The all inclusive is terrible and I swear we never complain about this stuff but the food constantly ran out and we were left with scraps to pick from! The staff on the reception was mainly lovely but one was terrible, laughing at me when I tried to explain I’d lost our towel receipt! One thing I will say is the manager was amazing! We moved rooms and he gave us complimentary drinks! He’s a keeper sol Barbados! The pools were good too!

Location 4.5/5 only a 5-minute walk to the beach, with a small supermarket directly outside the hotel which was ideal for water, snacks and other essentials. Atmosphere was quite good overall, 4/5. Rooms were fine, but the A/C was terrible. We struggled to sleep for the first few nights because it was too hot. The TV wasn’t great for UK guests, although luckily we brought a Fire Stick. Unfortunately, the WiFi in the rooms was awful, so we had to rely on phone data. The “double bed” was actually two single beds pushed together which slid apart quite a lot. I ended up falling between them several times. It was funny at times, but with young children it could potentially be dangerous. Overall, I’d give the rooms 2/5. Value for money was around 3/5. The food wasn’t anything special and things could feel quite busy and unorganised at times, room temperature was a big factor, being unable to get a good nights rest sets up the following day for a less enjoyable time. Cleanliness would be a 4.5/5. The drinks system was quite good. You receive tokens instead of constantly going back and forth for drinks, which meant there weren’t half-finished cups left everywhere like at many other hotels. Noise level was 4/5. Very minimal and nothing I’d complain about. Service started off seeming quite good, but overall I’d have to give it 2/5. The staff could come across as quite ignorant at times. I asked about the A/C and whether somebody could take a look at it, but we were essentially ignored. Table service was also poor most of the time, with plates piling up on tables. Luckily there were only three of us at a four-person table, so we had the space, but we expected dirty plates and drinks to be cleared much quicker. This led to a lot of accidents around the restaurant. During our stay there must have been at least a dozen broken plates, and on one occasion a staff member dropped a glass which shattered on a table where children were seated. Something to be aware of, reserve Sunbed quick, although it states you can’t do this everyone else does so inevitably we had to do the same as after 9/10am you’d struggle to get one close to the pool with an umbrella, children’s pools downstairs you need to queue before 10am when it opens for a good spot as the gates don’t open till then so people already wait. Worst part of the hotel> Elevators, if you’re on a high floor, good luck during peak hours, worst elevators I’ve experienced at a hotel, often waiting up 10 minutes+, you’d get in, the elevator would go up rather than down despite stopping at your floor, then you’d have to stop at most other floors on the way down, if we didn’t have the pushchair we’d have used the stairs as it would’ve saved a lot of time Overall, a decent hotel in a great location, but there are definitely areas that need improving, we would stay again but only if we got a good deal on the price but wouldn’t be our first pick.

We came for a week as a family of 10 age ranging from 7yo to 60yo and everyone within the party was well catered for. Some of the negative reviews I have read seem slightly harsh. The Hotel was very clean and the room cleaners did a good job. Most of the staff are very friendly particularly the animation team who were so lovely. They work extremely hard and always had time to have a chat and made everyone feel very welcome. The evening entertainment was fun on most nights our favourite was the Michael Jackson tribute. There was a really big selection of food and everyone found something they enjoyed so no one went hungry. The kids really enjoyed being able to help themselves to the ice cream and sweets all day! It is in a really good location, if you go left out of the hotel it brings you to steps that take you to the beach. The area is very family friendly with lots of bars and restaurants suitable for kids but once you reach a certain point on the strip you’ll know not to go any further as that’s the proper party side of Magaluf you hear of and a real no go zone for small kids 🤣 the beach is absolutely stunning! drinks tokens were a little annoying at the start but we did get used to it and the system did appear to work well once you understand it. The pools were great and everyone enjoyed them however I do think there could be more sun loungers put out as there were quite a few open spaces left around the pool so it seems a shame the space isn’t put to use as it can be a struggle getting a bed. For those who have children, be mindful of the pool toilets as the lock mechanism is quite tricky for a child to figure out. Overall we had a really great time and I would definitely recommend to those seeking a fun family holiday.

Overall cleanliness of hotel 10/10 - room also spotless every day SO impressed. Facilities amazing! Kids loved to pools despite colder this time of year. Initially weary about pool opening times (11-5) but ended up a blessing as you can enjoy your morning without worrying you won’t get a lounger. Wish we went to the beach more as we went the last day and it was beautiful. Shops opposite hotel have what u need for baby and kids. Ignore any bad reviews. You exchange your cup for new one which means less mess - cups are good quality recycled plastic! Late for breakfast one morning and not a word said to us - staff really allow you to make the most of your holiday! Have even booked for next year (something I’ve never done before despite staying in some lovely places). SO IMPRESSED!!

Overall cleanliness of hotel 10/10 - room also spotless every day SO impressed. Facilities amazing! Kids loved to pools despite colder this time of year. Initially weary about pool opening times (11-5) but ended up a blessing as you can enjoy your morning without worrying you won’t get a lounger. Wish we went to the beach more as we went the last day and it was beautiful. Shops opposite hotel have what u need for baby and kids. Ignore any bad reviews. You exchange your cup for new one which means less mess - cups are good quality recycled plastic! Late for breakfast one morning and not a word said to us - staff really allow you to make the most of your holiday! Have even booked for next year (something I’ve never done before despite staying in some lovely places). SO IMPRESSED!!

We only had 4 nights at the hotel and would be happy to return. On booking we requested a room on a lower floor level as this hotel has 12 floors. Our request was approved but not until we were checking in. The rooms were a bit outdated, our shower handle kept coming off the wall and so did the tower rack. Beds were comfy! WiFi in the room was none existent, which wasn’t ideal. The halls are so noisy, you can hear everyone talking and walking whilst you’re trying to sleep. Breakfast was nice, same thing each day but lots of options. We were half boards so can’t comment on lunch but dinner time was mostly good, we enjoyed the Kebab night. The chefs on the grill need better training in food safety, using the same tongs to place raw sliced chicken on grill then grabbing the cooked chicken and placing it on people’s plates at the same time, this is a huge food poisoning risk! The entertainment team is fab, best part of the hotel definitely is the activities and kids club. Pools are great, although we didn’t get to use them because we were unlucky with the weather. Great location, beach is 2 minute walk, shops and restaurants, take aways Mc Donald’s/Taco bell/Pizza Hut/Burger King and KFC all within walking distance.

We only had 4 nights at the hotel and would be happy to return. On booking we requested a room on a lower floor level as this hotel has 12 floors. Our request was approved but not until we were checking in. The rooms were a bit outdated, our shower handle kept coming off the wall and so did the tower rack. Beds were comfy! WiFi in the room was none existent, which wasn’t ideal. The halls are so noisy, you can hear everyone talking and walking whilst you’re trying to sleep. Breakfast was nice, same thing each day but lots of options. We were half boards so can’t comment on lunch but dinner time was mostly good, we enjoyed the Kebab night. The chefs on the grill need better training in food safety, using the same tongs to place raw sliced chicken on grill then grabbing the cooked chicken and placing it on people’s plates at the same time, this is a huge food poisoning risk! The entertainment team is fab, best part of the hotel definitely is the activities and kids club. Pools are great, although we didn’t get to use them because we were unlucky with the weather. Great location, beach is 2 minute walk, shops and restaurants, take aways Mc Donald’s/Taco bell/Pizza Hut/Burger King and KFC all within walking distance.

I had such a lovely stay at Sol Barbados and honestly can’t thank the staff enough! They went above and beyond to help me organise a last-minute surprise for my boyfriend – sorting out a cake, balloons, and decorations with no stress at all. It made the whole experience feel so special and personal. The hotel itself was really clean, tidy, and well looked after. Everything felt comfortable and the atmosphere was just right for a relaxing but fun holiday. You can tell the staff genuinely care about guests having a good time. Overall, such a great experience – amazing service, beautiful setup, and memories I’ll never forget. Definitely recommend!

I had such a lovely stay at Sol Barbados and honestly can’t thank the staff enough! They went above and beyond to help me organise a last-minute surprise for my boyfriend – sorting out a cake, balloons, and decorations with no stress at all. It made the whole experience feel so special and personal. The hotel itself was really clean, tidy, and well looked after. Everything felt comfortable and the atmosphere was just right for a relaxing but fun holiday. You can tell the staff genuinely care about guests having a good time. Overall, such a great experience – amazing service, beautiful setup, and memories I’ll never forget. Definitely recommend!

I am writing to raise a serious safety concern regarding the pool operations at Sol Barbados. Although the pools are officially scheduled to close at 17:00, staff begin closing procedures as early as 16:20. This includes moving fences and equipment with carts around the pool area while guests—especially children—are still walking between pools. This is not only unprofessional but unsafe. My daughter was nearly hit by a cart being pushed by a lifeguard during this process. There appears to be no adequate control or care when moving this equipment around guests. More concerning is that lifeguards leave their active supervision positions well before the official closing time. By approximately 16:30, the pool area is effectively left without proper lifeguard coverage. This creates a clear safety risk, as there is no immediate response capability in case of an emergency. When I raised this issue with the manager, Mr. Borges, I was told that this practice is “correct” because the pool closes at 17:00 and that parents are responsible for their children. This response is unacceptable. The hotel has a duty to maintain proper safety measures and supervision until the official closing time—not to withdraw them early. Starting closure procedures early, removing supervision, and operating equipment around children reflects poor safety standards and lack of proper protocols. This is not aligned with what guests should expect from a hotel of this category, nor from a provider working with international tour operators such as Jet2

I am writing to raise a serious safety concern regarding the pool operations at Sol Barbados. Although the pools are officially scheduled to close at 17:00, staff begin closing procedures as early as 16:20. This includes moving fences and equipment with carts around the pool area while guests—especially children—are still walking between pools. This is not only unprofessional but unsafe. My daughter was nearly hit by a cart being pushed by a lifeguard during this process. There appears to be no adequate control or care when moving this equipment around guests. More concerning is that lifeguards leave their active supervision positions well before the official closing time. By approximately 16:30, the pool area is effectively left without proper lifeguard coverage. This creates a clear safety risk, as there is no immediate response capability in case of an emergency. When I raised this issue with the manager, Mr. Borges, I was told that this practice is “correct” because the pool closes at 17:00 and that parents are responsible for their children. This response is unacceptable. The hotel has a duty to maintain proper safety measures and supervision until the official closing time—not to withdraw them early. Starting closure procedures early, removing supervision, and operating equipment around children reflects poor safety standards and lack of proper protocols. This is not aligned with what guests should expect from a hotel of this category, nor from a provider working with international tour operators such as Jet2

A hotel is just a hotel. THIS hotel is and is made by : The fantastic people who work for us, the guests day in and day out... Above and beyond expectations!!!

A hotel is just a hotel. THIS hotel is and is made by : The fantastic people who work for us, the guests day in and day out... Above and beyond expectations!!!