Sofitel SO Mauritius

Great hotel, the services are truly on point and the teams are really super welcoming and the employees are very attentive! Thanks again for this beautiful stay

My family and I had an amazing experience during our stay at the hotel the staff were friendly and welcoming, the rooms were clean and comfortable and we truly enjoyed our time there and would happily recommend this hotel to others

Beautiful experience. first time here. peaceful environment. Nice peeps. Nice food.

had a wonderful stay at Sofitel. Thank you to the entire team for making my experience so enjoyable. Everyone was welcoming, professional, and always ready to help. A special thank you to Raj from Concierge, Komi from Reception, and Rajiv from the Food & Beverage team for their outstanding service. Their kindness, attentiveness, and dedication truly made my stay memorable. I highly recommend Sofitel and look forward to returning in the future!

Best experience. Service good

Best experience ever. Best service. Each service did their best. Very thankful

Just wonderful…staff was really caring Specially Raj.. Atmosphere very peaceful

The resort is amazing for food, service, view. The staff is commendable for their hospitality. Only 1 suggestion to offer some more vegetarian food options.

Nice hotel with great services

The hospitality is great. The food and spa was great too!!

The resort staff was very helpful, and the rooms are nice and spacious. If you’re looking for a quiet peaceful time, this is the place to be. The food is also nice.

Excellent place to stay with family or friends. Very peaceful and quiet. The staff was very polite and helpful and a special thanks to Mr Raj.

The best one RAJ thank you for everything الخدمة مميزة وجميلة شكرا راج

We had a great time at So Sofitel. The staff is lovely and so is the property. The hospitality was brilliant and I look forward to visiting their chain of hotels in other countries and ofcourse we shall come back to Mauritius and choose so sofitel again.

We were looking for a completely relaxing holiday and that's just what we got, the So Sofitel was on a quiet beach in Bel Ombre away from the busy tourist areas of the North and if quiet and peaceful is what you're after, this is the place for you. Raj the concierge always greeted us with a smile, remembered our names and reminded us to "Relax and Take it Easy" he offered great advice on trips and attractions to go and see and was very helpful with any requests which we had. Shankar was super helpful, a very friendly, polite waiter who took an interest in us aswell as what we wanted to order, a real asset to the team. Jamy was always ready with 2 vanilla rums for us (you have to try their home made one if you go, its beautiful) Phanella was always there with a happy greeting at breakfast, showing us to a great table and always had the coffee on the go. I also must mention 2 more of the team, Anil in the Takamaka who made us so welcome from the first time we walked in after a 12 hour flight, showed us round the restaurant and bar so we knew what to expect and kept up the stocks of the vanilla rum for us for the 2 weeks we were there. Then there's our guy Eric in La Plage, what a super friendly, very attentive guy, topping up the drinks and keeping us going with snacks. The staff here are the real gem of the So Sofitel! We stayed in room 107, a beautiful room, with a beautiful view, clean, spacious, the bed was very comfortable, it had all you needed, the team who cleaned the room topped us up with everything we needed whenever we needed it. The service was fantastic. The food at the So Sofitel is ok, the buffet at dinner was themed differently every night. was only ever warm not hot, hubby's favourite was the Wok Fusion squid at La Plage, I think the recipe/portions may have changed during our last few days, go back to the original it was awesone! One thing I would say is as an All Inclusive Guest I would have expected all of the food to be included, it's a luxury resort, and we paid a premium price to be there. I understand there is sometimes a price to pay for premium drinks but maybe just increase your price a little so that All Inclusive guests can have a pick of the food menu it did get a little restrictive and repetitive after 2 weeks of eating the same things. The only other thing I would say is the Boat House services were a little disappointing, after being told by Raj we could go there and borrow snorkel equipment we found that there was only 2 snorkel masks and they were being used by others so had to wait as they were booked out for an hour. Maybe just get a few more, even have enough to offer to guests which they could pick up on day 1 and hand back on their last day would be even better and a lot more hygienic. Or take your own. To summarise, we loved this hotel, we loved the location, we loved the staff and will recommend it to anyone who is looking for the same kind of holiday we experienced. "Relax, Take It Easy" ... Raj May 2026 Thanks for a fabulous time, Steph & Phil

Excellent Stay and Service Excellent Hotel with great customer service. All the staff is really friendly and ready to help always. Raj from the front desk was always ready to help and went the extra mile to ensure our comfortable stay. Pradeep and the bellboy did a great welcome with the slush welcome drink. Chef Prisca & Saina make excellent food every morning and always smiling and cheerful. Overall excellent staff and hospitality

It was a really nice stay here. The staff is really sweet and welcoming.

Good location and great rooms

We had a wonderful stay at SO Sofitel. The location was the best on the island and the resort and beach are a true paradise. The rooms were clean and beds comfortable & it was lovely to feel we had our own private beautiful villa and beach. We loved to see all the tropical fish in the sea and enjoy watersports. And last but not least the staff were the most helpful and friendly we have ever encountered and nothing was too much trouble! We would recommend!

Our stay at So Sofitel was a last minute choice as our original holiday to the Maldives was cancelled. As this resort was rated 5* luxury we thought it was a great alternative. Sadly this wasn't the case. We were not sold the holiday as an adults only, but advised there wouldn't be many children due to it being 5* and in the South of the island where there isn't as much to do, unfortunately there were more families with children, than those without. The children took over the infinity pool as it was better for them than the sea, so we didn't go to that at all. Upon arrival and the first few days, first impressions were great, but after that the flaws started to show. The resort is very eco friendly, very tropical with the trees and plants etc. The room was huge and very comfy. There were two faults with the room.. There is an outside bath but you wouldn't use it as it was really filthy, maybe a cover on them would work? The second fault was, as all inclusive guests we expected a stocked mini fridge, with soft drinks and water each day. We had water each day but no soft drinks until we were in to our second week. When we checked if they were complimentary, we were told yes as we were all inclusive - we advised it was the first time this had happened, but we're just advised again they were free. There was a distinct lack of sunbeds, this didn't affect us as there wasn't a sunbed war, but there should be more available. The beds were extremely uncomfortable, as a 5* resort we expected cushions on them, they were also a lot that were damaged or corroded due to the salty sea air. On the whole, the resort is tired and needs a lot of refurbishment. There could also be more entertainment a few more nights otherwise it was a little too quiet. Now the good points, all the staff are extremely friendly, and so helpful, they cant do enough for you, special mention for Alexander, Raj, and the team on reception, and Miss Jamy, linli and the bar team. The food is lovely, great choices all day, a little inconsistent with the lunchtime snack arrangements. Our first week (1st April) we went to the poolside bar each day where they served things like burgers, club sandwiches etc. Going in to the second week, we went for lunch to be told the beach bar further along is now open and the pool bar wasn't serving food till after 3pm. The following day we went to the beach bar, but they weren't serving food this happened a couple of times. Also in the two weeks we stayed here, we were approached once on the beach to see if we needed a drink, was a little odd as it was only the once? The beach area in front of the pool is only small, lots of debris coral and shells, so water shoes are advised There is a spa on site, again lovely staff, and we had a fabulous balinese massage, but again the area is tired and needs a refurb as the showers in the toilets looked like they were so old and dirty you wouldn't want to step in to them.

5 star service....food first class.very peaceful n green environment