SOFITEL AL HAMRA BEACH RESORT

It was amazing, the service was amazing, especially the waiter swami he was extremely kind. 10/10 experience

Swami was an amazing waiter , very professional, very kind with the kids. All the orders were delivered quickly, nice potions and the kids were entertained with the making of the mocktails. Great day out as always at the Sofitel. Thank you Swami for making the day memorable

Our stay at Sofitel Al Hamra Beach Resort was truly exceptional. From the moment we arrived until the day we left, every member of staff made us feel genuinely welcome and well looked after. A special thank you to Clairat at Reception, who went above and beyond to make our stay memorable. We were visiting as a family of eight, and the generous upgrade to a villa made our holiday even more special. It was a wonderful gesture that we sincerely appreciated. The restaurant staff were amazing throughout our stay. Thin from the breakfast team was outstanding—always warm, attentive and welcoming. She made every breakfast a pleasure. The dinner team were equally wonderful, although unfortunately, I cannot remember their names. Please pass on our sincere appreciation to them for their kindness, professionalism and excellent service. A huge thank you to Uttar for the endless buggy rides around the resort, which our children absolutely loved. He was always cheerful, patient and happy to help, and the buggy rides became one of the highlights of their stay. Thank you also to Subba from the valet team for his consistently friendly and efficient service. The gentleman responsible for cleaning our villa, who was from Peshawar, Pakistan, was outstanding. He attended to every request promptly and ensured that everything was taken care of on time. His attention to detail, professionalism and willingness to help were greatly appreciated. The resort itself is beautiful, with excellent facilities, a relaxing atmosphere and wonderful hospitality. However, what truly makes Sofitel Al Hamra special is its people. Every interaction reflected genuine care and a commitment to ensuring that guests have the best possible experience. We highly recommend this resort, particularly for families. We created some wonderful memories and will definitely be returning again, InshaAllah.

The staff were very friendly, especially lady Thin The food was various and the management was fantastic

Perfect visit family friendly

very good hotel nice viwe Nice people.

Nethya and all staff was kindly and smile face

The staff are amazing speacially Nethia who served us the food. The place is amazing too and so cozy 🤍

Service was very good and thank you for everything especially Thin,Aung

We had such a wonderful stay at Sofitel Al Hamra Beach Resort! 🌴✨ The resort is beautiful, spacious, and exceptionally well maintained. Everything was spotless, from the rooms to the public areas, and the facilities were excellent. We especially loved the pools and the beach—they were perfect for relaxing and enjoying a peaceful getaway. It’s also a very family-friendly and kid-friendly resort. My nephew and niece had an amazing time and enjoyed every moment, especially the pools and the open spaces. Seeing them so happy made our trip even more special. We were also pleasantly surprised with a complimentary celebration cake, which was such a thoughtful gesture and made our special occasion even more memorable. Thank you for making us feel valued! A special thank you to the amazing team who made our stay even more memorable: 🤍 Patience at Reunion Restaurant – Thank you for your warm hospitality, attentiveness, and excellent service. You made every dining experience enjoyable with your welcoming smile and genuine care. 🤍 Darren, Dereck, and Probin, our buggy drivers – Thank you for always being so kind, friendly, and accommodating. Your warm greetings, helpfulness, and safe rides around the resort made getting around easy and enjoyable. Your positive attitude truly added to our experience. 🤍 Swami at the pool area – Thank you for being so friendly, approachable, and attentive. Your cheerful personality and genuine kindness made our time by the pool even more relaxing and enjoyable. A couple of suggestions for improvement: During our stay, there was a resort-wide Wi-Fi issue, so we were unable to use the internet in most areas. We understand that technical issues can happen and hope this can be resolved for future guests. Also, since it’s the summer season, it would be wonderful if the resort could consider extending the pool operating hours. Many guests prefer swimming later in the day when the weather is cooler, and it would make the experience even better. Overall, the outstanding service, beautiful facilities, thoughtful touches, and relaxing atmosphere far outweighed these minor inconveniences. Thank you to the entire Sofitel Al Hamra Beach Resort team for making our stay comfortable, memorable, and truly enjoyable. We can’t wait to visit again! 🧡