Skanes Serail

Pool area and staff are lovely. Food is terrible and beds like blocks off concrete

Thanks for the great kids club at this hotel Ebty Wiwi looked after Theo very well great room. With Aircon and great indoor and outdoor activities 🙂

Decent hotel and decent staff but I must say, they wanna charge bedroom tax upon arrival but fail to mention that you won’t be sleeping if you are staying at the front end of the hotel, you will not be able to have the balcony door open during the night due to the loud music and singing from 1 in the morning onwards, it’s a joke! your melting away and awake half the night!

Really enjoyable place loads of entertainment and really nice people would really recommend to families and everyone around!!

Really friendly hotel, great animation teams thanks for everything, really made mine and my kids stay wonderful

Nice Holiday thanks all them the team thanks mido Alex for everything

An ideal hotel for families with children. A fantastic water park. The entertainment team looks after guests at every turn. It’s wonderful

Loved every minute, love Tunisia and I appreciate the culture,animation team spot on, staff spot on, literally everything was perfect, food drinks were great next year definitely coming back 🫶

Our two-weeks stay at Skanes Serail was a truly wonderful experience, and a big part of it was thanks to the incredible Animation Team. A heartfelt thank You to all the Animators for Your: professionalism, hard work, kindness, positive energy, smiles, sense of humor, and genuine care for every guest. What impressed us most was that You treated everyone equally - children, adults and seniors. It was at the same fun and safe. Very special thanks to ALEX and MIDO- You are simply- The Best! - thank You again. Hotel is very good, clean, people very nice, we felt secure. Food - even I don't eat meet - there was many to choose. Thank You very much for my great vacation. Renata

We stayed at this hotel for almost 3 weeks,2 adults,2 kids, one baby and i will write an honest review after our experience: Before booking it i was reading reviews, some good some bad.. and i was a bit worried, but it was within our budget and had everything what we were looking for(slides,playground and close to the beach) so we said to give it a go. The day when we arrived, we been given the internet s password ( by the way was free ), and asked to go for food while our room in ready and someone will take us to the room. From the first day, reception gave us a first great impression! The room was clean and spacious ( obviously not perfect but it was worth way more than we paid - don t expect a luxury- have real expectation for the prices!!) . Food: i m not a big fan of spicy food( tunisian food did seem a bit like this),but it was good, plenty of choices, nice salads 🥗 and i loveeed the cakes! 🍰 By the way everyone in there always smiles, very polite, always careful and making sure the plates are up right when you finished and the tables clean straight after ! One of the girls at the entrance of the restaurant was always so lovely with my little one! I won t remember names but i don t need they were all great !!⭐️⭐️⭐️⭐️⭐️ Life guards were doind their job! The one from the beach was soo nice with older two kids (got my son some crabs and he was not bothered at all of the fact that they were just disturbing him, they loved him !) ⭐️⭐️⭐️⭐️⭐️ Entertainment team such a big well done ,my 1 year old loved the clap clap dance ! ⭐️⭐️⭐️⭐️⭐️ Some of the days when we returned from the pool we had things made out of towels in the room ! Was great!👍 Everything is close ,accessible ,( inside the resort), big pools , clean, nice slides ,park as well , staff members do speak English ( majority of them ) and are ready anytime to help ! Not very far there are things to visit : el jem , the blue and white town, museums etc ( i would not recommend the zoo, that was upsetting), but we were also lucky to have a great driver(Abdullah) for the trips which did spoke a lot about their history and i found out that i knew nothing about that country( so pay attention as their history is very interesting ) I hope i did not forget anything but overall we had a great stay, it was wonderful, everyone was so nice , i had tears when we left as the entertainment team came out to say goodbye, and i will miss all those people! Maybe the place is not perfect but the staff members make it perfect ! We will definitely return ( in fact we were looking at changing the flights so we can stay longer, unfortunately it was not possible). I hope they will all get some credit for the hard work ! 👏🏻👏🏻👏🏻⭐️⭐️⭐️⭐️⭐️

Very good hotel with amazing services, food, entertainment and staff. The entertainment team were amazing specifically Issa, Hannibal, Alex and DJ Joe, made the holiday even better 👍👍

Brilliant experience. Incredible animation team especially Hannibal and Alex they improved the experience massively

The mini club was the best part of the experience! They were so good to the kids, and very patient with the face painting, wiwi and ebty were so good with them! Thank you so much!

Great holiday amazing hotel staff so friendly and helpful get everyone involved in the games there’s entertainment every night will definitely be returning

really good experience at the hotel especially big shout out to alex as he’s always there to help and a very good entertainer and essr too, such a nice place with lots of things to do during the day so will never get bored .

Alex was an amazing hotel entertainer and made our holiday so much more enjoyable. He was always friendly, energetic, and made everyone feel welcome. Whether it was the daytime activities or the evening entertainment, Alex put in 100% effort and kept guests laughing and involved. His enthusiasm and positive attitude really stood out, and he helped create a great atmosphere around the hotel. Thank you, Alex, for all your hard work and for making our stay so memorable. We hope to see you again in the future!

Hotel super 😻 thanks all the team animation for every Think mido hojny Alex Issa picasso

this is my first time in tunisia and it’s been amazing so far in this hotel, i’ve been here for eight days and im here for another 6 days and i’ve enjoyed all the food, drinks, all the entertainment it’s all worth it to come here because everyone here is very nice and friendly so you should come here i give it a 5 star

It was very good holiday, the staff was very nice and friendly and made me laugh every day and night. The water polo with alex was good every day and I'm gonna miss this place

Excellent hotel, staff very friendly. Animation team very friendly, especially Hanibal. Would definitely come back here. Hotel clean. Food is great

We had a fantastic holiday here! The hotel itself was great, but the animation team absolutely stole the show. They are full of positive energy and work so hard to keep everyone smiling. Big thanks to Hanibal and Picasso, Luffy and Issa for being so cool, energetic, and making our daily stay so much fun. The activities and the whole atmosphere they created were top-notch. If you visit this hotel, you will definitely love the vibes they bring. Highly recommend!

Lovely rooms and the staff are amazing. There are lots of fun activities and opportunities

We had a fantastic stay! Special thanks to Hanibal and his amazing team for making our holiday so enjoyable. The animation team was incredibly friendly, energetic, and always made sure everyone had a great time. The waiters were attentive, professional, and always served us with a smile. The food was delicious, with plenty of variety and something for everyone. Hanibal and his team created a warm, welcoming atmosphere that made us feel at home from day one. Thank you for the wonderful memories – we would happily come back again! ⭐⭐⭐⭐⭐

i had a wonderful time, the hotel is very good . the animation team was great , especially Picasso and hanin. they were very lively and interactive, always bringing fun, games and atmosphere. having both of them was a blessing. will definitely come back

Hanin is an excellent animator, who sets the mood for both adults and children!! Very welcoming, we love it!! She's one of the best on the team.

I am currently at the hotel and after reading alot of reviews before arriving making me question my decision of coming here I thought I would write my own. There are a lot of negative reviews and I don't think I've had any bad experiences since I've been here. Rooms - the rooms are good. The beds are comfy . There is plenty of space and is clean. The shower is a little squint and will leak a little bit but is manageable to make sure this doesn't happen if you have common sense. Air con is good but needs to be on all the time as we are on the top floor and gets really warm. We had a couple of ants due to my daughter spilling juice but was cleaned up very quickly by staff. Pools - pools are great and clean. The sunbeds could be cleaned a little but once towels are down it's fine. Restaurant - most of the people I'm with including myself are quite fussy but there is always something to eat one way or another and the puddings are amazing!! The waiters in the restaurant are absolutely fantastic! So friendly, never pass without a conversation, quick service and cleaning very regularly. Entertainment team - absolutely fantastic. We don't even have a favourite as they are all so good with everyone and so friendly. Gets everyone up dancing , playing games and just having fun. Makes your holiday so much better having that great atmosphere. The bar - my only issue is the bar . They could have more staff to make it quicker but they are doing their very best and are friendly . They have run out of some alcohol and juice one night but was topped up next morning no problem. Could maybe add some more cocktails but they still have tasty ones. Location - you do need to check this before going as everything is a distance but taxis are no issues. I would advice use the taxis outside the hotel as they are much much cheaper! The taxi drivers also advise where to go too and will give you a little tour which is good to see all the Tunisian culture. The beach - the beach isn't like you see on the photos but it is good. The sea is warm too. There are people selling souvenirs etc and they can be pushy but it's no different to anywhere else. They have a great variety of water sports too. Hotel photographer - this guy is comedy gold. He is so funny and friendly. He gets everyone involved and the pictures are great. Over all we have enjoyed our stay and looking forward to the last couple days we have left.

hanin is an amazing entertainer and makes us feel so welcome and all the children love her ❤️xx

I was moved away from the rooms over the nightclub where the music so loud it vibrated my room walls went on until 3am and stopped me sleeping. After this all was fine. The animation team were young and enthusiastic, and really helped feeling welcome. A fantastic 5 stars for Luffy, Hanin and Hannibal ⭐️⭐️⭐️⭐️⭐️ Thanks for so much fun ! The restaurant staff were very friendly and the food was reasonable. They explained what I could eat with my allergies and from there on I was safe with the food. An enjoyable stay after I was moved to a calm room !