Sheraton Miramar El Gouna

It was very nice. The bartenders, were super friendly, the ocean was beautiful and I really liked the hotel. We're leaving today, which is sad, because I'd like to stay forever. Usually i'm not much of a vacation type, but I really enjoyed it this time. I was already here once when I was 7, but I don't really have any memories. I hope that my mom and he boyfriend want to stay here again next year.

Ahmed Ramadan excellent service, a well-mannered young man who knows how to interact with hotel guests and ensure a pleasant experience for everyone. The staff were friendly and polite—very easy to get along with and put you at ease. We were welcomed with nothing but smiles and courteous people. The rooms were fine—clean, attractive, and well-maintained; the only issue was the lack of a pool on the hotel premises, though the trip to the promised facilities was pleasant thanks to the friendly staff. It was a pleasure to tip them. Mohmud Salma a very responsible person who is attentive to those around them—both staff and hotel guests—and knows how to get the job done. The food could have been more varied; on some days, I didn't really find dishes to my liking—there wasn't much variety—though the food was well-cooked, if a bit under-seasoned at times. The same goes for the drinks; a bit more variety and creativity would have been welcome. However, my favorite part was being able to laugh and bond with the staff; they joked around with me and my family, always treated us well, and always had a smile on their faces—one of them even gave me a gift. Five stars for the staff.

Ahmed Ramadan excellent service, a well-mannered young man who knows how to interact with hotel guests and ensure a pleasant experience for everyone. The staff were friendly and polite—very easy to get along with and put you at ease. We were welcomed with nothing but smiles and courteous people. The rooms were fine—clean, attractive, and well-maintained; the only issue was the lack of a pool on the hotel premises, though the trip to the promised facilities was pleasant thanks to the friendly staff. It was a pleasure to tip them. Mohmud Salma a very responsible person who is attentive to those around them—both staff and hotel guests—and knows how to get the job done. The food could have been more varied; on some days, I didn't really find dishes to my liking—there wasn't much variety—though the food was well-cooked, if a bit under-seasoned at times. The same goes for the drinks; a bit more variety and creativity would have been welcome. However, my favorite part was being able to laugh and bond with the staff; they joked around with me and my family, always treated us well, and always had a smile on their faces—one of them even gave me a gift. Five stars for the staff.

Ahmed Ramadan excellent service, a well-mannered young man who knows how to interact with hotel guests and ensure a pleasant experience for everyone. The staff were friendly and polite—very easy to get along with and put you at ease. We were welcomed with nothing but smiles and courteous people. The rooms were fine—clean, attractive, and well-maintained; the only issue was the lack of a pool on the hotel premises, though the trip to the promised facilities was pleasant thanks to the friendly staff. It was a pleasure to tip them. Mohmud Salma a very responsible person who is attentive to those around them—both staff and hotel guests—and knows how to get the job done. The food could have been more varied; on some days, I didn't really find dishes to my liking—there wasn't much variety—though the food was well-cooked, if a bit under-seasoned at times. The same goes for the drinks; a bit more variety and creativity would have been welcome. However, my favorite part was being able to laugh and bond with the staff; they joked around with me and my family, always treated us well, and always had a smile on their faces—one of them even gave me a gift. Five stars for the staff.

Really nice people and good Service.

Really nice people and good Service.

Hamed Rabie is the best bartender at the beach. The most delicious cocktails and the loveliest smile. Beach 3000 is a wonderful resort, but Hamed is the best part🫶

Hamad rabie bar beach 3000 he make soo nice drinks

Hamad rabie bar beach 3000 he make soo nice drinks

Mohamed (Nagieb) best guy! Best service we ever had. Top Hotel. We come back.

Mohamed (Nagieb) best guy! Best service we ever had. Top Hotel. We come back.

Amazing staff, especially Omar and Hamad at the Beach Bar 3000. Good drinks, good atmosphere empty and beautiful beaches. Good food also, you can’t really complain about anything in this awesome place.

Amazing staff, especially Omar and Hamad at the Beach Bar 3000. Good drinks, good atmosphere empty and beautiful beaches. Good food also, you can’t really complain about anything in this awesome place.

We stayed at the Sheraton Miramar El Gouna and overall had an enjoyable holiday, but the start of our stay was very disappointing. On our first evening we were allocated a room in a remote part of the resort near a staff/utility area and ongoing development. Although this is technically within the hotel grounds, it is completely separate from the main resort areas, gardens and lagoons that the Sheraton Miramar is known for. It felt like an overflow or holding area and was a huge let-down after specifically researching and looking forward to this hotel. It is not within the main guest experience area and felt very far removed from what had been booked. The following day we were moved to a central area and the difference was completely transformative. The main resort is beautiful, with well-kept gardens, lagoons and a far better atmosphere. Our new room was excellent with very good air conditioning and a comfortable, relaxing feel. The buffet had plenty of choice with a good variety each day. The main downside throughout the stay was the drink service around the resort, which was often very slow due to understaffing. In some beach areas there was only one person serving, with waits of around 25 minutes being typical. At the pool, drinks sometimes didn’t arrive at all. Once relocated, we really enjoyed the rest of our stay and appreciated the beauty of the resort.

This hotel is one of a kind, from immense hospitality to amazing people. I can't say more than this hotel needs to be experienced. This man in the photo called Mr Mostafa deserves a medal for the hard work he does to make everyone feel special. Thank you so much.