Servatur Playa Bonita

My husband and I stayed here for 11 nights this October and had a wonderful time. We would definitely return! All the staff were friendly, welcoming and helpful throughout our stay. Our room was spacious, well laid out and cleaned daily. The pool and surrounding areas were kept lovely and clean, making it a pleasure to use. My only suggestion with the pool area would be to have more speakers as the music can only be heard round one side of the pool and any announcements about activities also can only be heard one side.  The restaurant was excellent, with fresh, good-quality food and plenty of choice. As I have coeliac disease and need to follow a strict gluten-free diet, I really appreciated how accommodating and helpful the restaurant staff were at every meal. They went above and beyond to cater for my needs, freshly preparing gluten-free pizza, pasta and desserts whenever I asked. At breakfast, there was also a separate toaster for gluten-free bread, along with a good selection of suitable breakfast options. The hotel is well located to access the beach, the beach is beautiful and the cleanest I have seen! There are quite a lot of steps to get down to it, though. There are plenty of shops and restaurants nearby and frequent easy to use buses too.  Overall, we had a fantastic stay and felt very well looked after, especially when it came to catering for my dietary requirements. We would highly recommend this hotel and look forward to returning!

Our third visit to this little gem in the last year. As per both previous reviews - not a fault. Great large clean pool, nice pool bar area and lots of sunbeds over large spacious grounds. Large very clean rooms, above average food, lovely staff, good night entertainment, good location, 5 mins flat walk from the large beach, plenty of bars, restaurants and shops close by. Highly likely we will return in 2027.

An excellent well needed break. Playa Bonita was perfect and we thoroughly enjoyed our stay The food was outstanding and plenty of choice for everybody at every meal. Food was freshly cooked and no matter what time you went to eat there was always plenty of fresh food. All the staff in the hotel was so welcoming and could not do enough for us. The whole complex was immaculate, Clean and highly maintained. Every day the room service was offered, but not always needed and the cleaning staff Were of a very high standard It was lovely to see the chefs out at service and I complimented them on the food The reception stuff were highly attentive and all the maintenance staff, the gardeners, etc Were, hard-working and very kind and polite All the bar staff and waiters worked so hard and hygiene was of a very high standard I can highly recommend this hotel to anybody. We really could not find any faults and thoroughly enjoyed every minute.

I have just returned from a 10 day stay here with my boyfriend for reference we are mid 20s. We got a taxi from the airport it cost us €40 and only took 20 minutes which was great! On arrival the staff were very welcoming and luckily our room was available early around midday. The rooms were very spacious, we were in block 3. The food here was amazing, one of the best all inclusive hotels we have been to and definitely above normal standards. It only has 1 restaurant, which is also where the snack bar is. Each night they have different cuisines like Mexican, Asian, Spanish and local cuisines which were all great as well as a self serve ice cream machine that was delicious! The staff here were so nice and all worked extremely hard all day everyday, they were all happy to help! The lady at reception actually printed us out a bus time sheet and circled which one we need to get for our journey which was really helpful. We did not watch the entertainment so can’t comment on whether it was any good but the animation team were great lots of activities throughout the day to do, and they aren’t pushy if you don’t want to join in. There is a small Italian restaurant about a 3 minute walk from the hotel called Bell’amore which we ate at 2 nights in a row, it was delicious and really reasonably priced! There are also a few bars in walking distance that all have live music, drag shows and that were also playing the football which was great for us. There is also a water park 10 minute drive away which is one of the best we have been too so overall location for us was perfect! The only cons I would mention here is that there is a lack of umbrellas around the pool, which I feel like is a must because of the heat! If you didn’t get one in the morning you would struggle to find one! As well as this in our room for a few days we had an awful sewage smell in the bathroom, however we did not complain about this so this is our fault for not saying anything! But the smell did eventually go. Following on from this around 8:30-9:30am for quite a few mornings it sounded like beds or chairs were being dragged around the room which was disturbing for us and did wake us up on a few occasions but again we did not mention this to the staff! Saying this, overall we loved our stay and felt very welcomed and safe here! I would definitely recommended this to a friend!

No complaints. Room was spotless. Food was 10/10 and the pool area was amazing .. go down early for a sunbed tho as they fill up fast .

Wouldn’t say it quite hit 4 stars. It was overall a good stay but that was it. Just ok. When we arrived granted we got there early but they told us the room would be an hour, so we went to a lovely bar came back and they said it wasn’t ready but couldn’t tell us when. Cue sitting there for another three hours. It is very nicely designed into four circular buildings that have both lifts and stairs. Rooms are spacious enough, good storage, clean enough. Although it’s listed as a double room, it’s two single beds with mattress toppers that kept moving half off the bed. Tea and coffee in the room but no milk. Mini fridge that is okay. Shower pressure was wonderful. Walls are paper thin so definitely heard “things” multiple nights. The windows don’t do anything to block sound so we were woken up many times due to football matches, glass recycling, coaches etc. The restaurant is okay, gets a little warm. The staff are incredibly friendly and helpful. Breakfast was incredible with pastries, churros, waffles, full english, fruit etc. Lunch and dinner were okay-ish, listen to the comments saying everything is weirdly salty, it is true. Found a few things inedible due to how salty they were. I won’t lie we did mostly live off the self serve ice cream machine. The self-serve drinks machines were broken on either side of the room almost everyday. Drinks were okay, basic range of cocktails with the all inclusive. The pool was really nice although does not get very deep (i’m 5’8 and could stand with flat feet). Other reviews are correct with the lounger situation. We got up first thing for breakfast and by around 8:30 all loungers had towels to reserve them even though it’s apparently against the rules. Sometimes they’d go unoccupied for hours. Oh and at least twice a day there a wafts of unpleasant smells, including sewage and weed. Very noticeable. Also, not that most people care, but the air quality was one step away from being risk to life although it is not the hotels fault. Overall, it was an ok stay but I paid the same amount for a 4 star in Morrocco that was miles better for the same distance. I wouldn’t come back I don’t think. Maybe if it was cheaper or i’d only do half board instead of all inclusive.

Ok, so as the title goes, I’m an ex holiday rep who came here with an open mind. I was a bit cautious as the Servateur name hasn’t got a great reputation. However, the reviews were mainly good. Now here I am, 2 days into a 2 week holiday, writing this review and desperately trying to find alternative accommodation! Let’s get the rooms out of the way, not 4 star, but ok, clean and tidy. However, I haven’t had a maid service since I arrived 2 days ago so now no clean towels. Other than that, the room is a good 3 star (paid extra for the pool view). If you are coming here to sit around the pool…. Good luck! You will need to be up by 4:30am to claim your place. Apparently, this place is “quiet” and not full. But not a sun bed to be had ANYWHERE! Including all the surrounding gardens around the buildings. It doesn’t help when people grab 4-8 sun-beds and literally move them into a circle. So no sunbeds…. What about maybe a chair near the pool bar? Nope. 3 tiny tables in an 8 foot by 3 foot area. All claimed. So the choices are now gone. So you have tomeither go out of the hotel to a beach or somewhere else… or sit in your room. Totally not a relaxing place to be. Now on Expedia/air bnb looking for anything else I can find for the next 12 nights. Totally ruined a £2500 holiday! Oh and I’m lucky, I hired a car…. But parking in €6 euros per night for the first 6 nights, then €8 euros per night after than. Payable in advance and the parking spaces are more limited than the sun beds. I can’t say what the food is like, as after my holiday has been ruined, I don’t feel like going to eat and find out! Worst holiday ever… and I have seen some bad ones.

⭐⭐⭐⭐⭐ We had a lovely stay and would definitely recommend this hotel. The staff were all friendly and welcoming, but a special thank you to Alejandro, who went above and beyond to make us feel at home. He greeted us with a big smile every day and was always so kind and helpful, which really made our stay extra special. The food was good with plenty of choice, the hotel was clean throughout, and the chill-out area was a lovely place to relax and unwind. Overall, a great experience with fantastic hospitality. Thank you to Alejandro and the whole team for making our holiday so enjoyable!

I’m writing this review whilst laying in our hotel room on our last night before we go home..so very much an “up to date” review. We arrived about 20 minutes before the end of dinner service on Thursday night and were immediately made to feel like welcome. There is a very inclusive atmosphere at the hotel with everyone made to feel as welcome as each other. We have absolutely nothing negative to say about this hotel. Everything is clean, everyone is so friendly and professional, rooms are lovely and fresh, beds are comfortable and the water pressure in the shower is second to none. Located close enough to outside bars, shops and restaurants to make them easy access, but also far enough away from them to get none of the late night “fallout”. The beach is a couple of minutes walk down the road and is lovely. I’ve never once been to an all inclusive hotel where the food hasn’t had some repeat dishes, so I’m unsure why anyone would jump on that as a shock. There are plenty of things to choose from..in 5 dinners we’ve had at least 4 different meats (just as an example). I would add…there isn’t a chocolate fountain (despite this being a mentioned “USP” by EasyJet). So don’t promise that to any young guests prior to your arrival. There is however an ice cream machine…so that may soften the blow. A great value for money, safe bet, family friendly 10/10 stay. Would highly recommend.

Stayed here for 5 nights from June 20th 2026, couldn't fault the hotel to be fair. Staff always cleaning around the hotel and rooms too. Pool area was good with plenty of sunloungers available, restaurant was also good with a wide variety of different foods on offer, would definitely return for a stay in the future.

Been jotting notes down because I truly feel this resort exceeded expectations. When researching properties I saw quite some mixed reviews on Servatur Playa Bonita but my experience here has been good. Overall it's a hotel that's really functional - even tho it looks pretty basic and isn't fancy, good value for what you pay for, comfortable with a relaxed atmosphere, and with outstanding food. I stayed for a solo 5 night stay most recently for a dive-learning trip and here are my observations: - Hotel is flat, no steps and with lifts for the individual four buildings, very easy to navigate if you have large luggage or have mobility issues - Good access 3-5 mins walk to bus stops that bring you towards beach/dune side and center area with more restaurants, and multiple supermarkets an easy 5-7 mins walk away. - Hotel is well-staffed (in June - start of season), dishes are replaced quickly, staff cleans and vacuums the restaurant quickly after each meal hour ends. - Public areas are clean and spotless, including common areas toilets - Staff is friendly and helpful, and not overly zealous / enthusiastic, so you can very much be left to your own without feeling watched - Pool-facing double rooms are really spacious, completely functional, no drain issues / air-con issues, shower and hot water runs consistently, working fridge and will comes with a small balcony. The only thing that didn't work is the safe but I can do without. This sounds basic but even alot of 5* hotels aren't actually able to have this all. - Guests are a mix of adults of different ages mostly, not just older couples but also younger friend grps, but overall people are quiet quite quiet and tame - no crazy night club evenings or ppl screaming / partying, very chill. I find it quite peaceful wherever I go - The main restaurant station feels casual and intimate enough and the dinner buffet is really a highlight! You won't get side-eyed for getting any amount of food. They have thematic nights where most of the buffet changes daily. Very good variety and very functional buffet stations, esp hot foods that refills quickly. There's always some Spanish delicacies like paella, croquettes, and the gezpacho soup with lots of different toppings you can tailor to your own. There's a pizza section, pasta / special dish section with some stir-fried dishes and one special roast meat dish (e.g. roast duck, roast beef, roast pork) every night, and a barbecue section with grilled meats that changes daily. They have a lot of different grilled fish selections, and I have never seen larger cuttlefish on my life. The meat is cooked just well as well, so that it remains juicy and succulent. The salad section is extensive - some flies one day but then they dealt with it promptly it seems, and the next few days the salad bar is clear. There's also a fruit and dessert section and a soft serve machine, which actually makes milk flavoured soft-serve that holds and do not get watery too quickly, and taste rich. - Drinks are complimentary with your board at meal times, AND it's not just soft drinks and juices, but also beer + wines, all from self-service machines. If you like your meal with a wine this free-flow is definitely value-adding. Not sure abt the quality tho as I've not tried them much - They have a weekly complimentary programme with aqua-fitness, yoga, darts, evening theatre/musical shows etc, so there are some social activities if you'd like to do them Wifi is ok, slightly unstable at times and can be weaker in some parts of the hotel, but otherwise fine. The only thing I'd say for the hotel team is that the beds in your rooms are too soft and gave me lower back pain overnight - consider changing to a slightly harder mattress. Also for foods, some suggestions to - change up juices in the self-service machines, even a bit of variety instead of just apple, orange, and pineapple every single day every single meal will be appreciated. Also on refiling sauces as well, esp during dinner, as you may not realise but guests stop taking certain meat dishes when the sauces run out even if you keep refilling the meat

Some Pros- *Good choice of food *Very central and great for market. *Big rooms *Very nice reception staff. *Jacuzzi area amazing but need to be there at 10am to get a bed. However the negatives outweigh the positives. Some Negatives- * It states no reserving sunbeds?? Most sunbeds were reserved by 8am. Not enough space for the amount of customers! *Cocktails are AWFUL, overall drinks disappointing. 90% of drinks menu has to be paid for. Not the idea of all inclusive! *Overall the waiting staff are miserable and obviously don't enjoy their jobs. *Food is often cold or luke warm, maybe investing in proper equipment like a bain Marie to keep it hot. *Night time entertainment AWFUL. The BIGGEST negative- The noise, next to a duel carriageway thats always busy, the cleaners start at 5am banging and moving furniture. We felt overall the management were non-existent. We loved the area but next time will book the Casiar next door as far nicer.

We stayed at Playa Bonita for 9 nights. We were initially very excited because the photos and reviews looked promising, and for the first few days, our impressions were good. The rooms were clean, the public toilets were spotless, and the staff was friendly. Even the all-inclusive buffet surprised me positively at first; the food was warm with a good selection, though occasionally oversalted. However, the experience quickly went downhill: The Sunbed Situation: The hotel policy states that reserving sunbeds is not allowed. In reality, it was terrible. By 8:00 AM, it was impossible to find a bed near the pool because they were all reserved with towels—often left empty for hours. The only available beds were far away from the pool and lacked any "holiday vibes." Pool Hygiene: The pool itself was not clean. There were small stones and sand at the bottom that remained there every single day of our stay. We never saw anyone cleaning the pool or washing down the sunbeds. Drinks & Amenities: The all-inclusive cocktails were essentially mocktails—served in small 200ml glasses filled mostly with ice and almost no traceable alcohol. Additionally, the juice machines in the restaurant dispensed only water instead of juice for two days in a row. I was originally going to rate this hotel a 3 or 4, but the service completely fell apart during our last three days. First, we ran out of shower gel. We asked reception to refill it, but hours later it still hadn't been done, forcing us to ask a second time. Next, housekeeping took our dirty towels from the floor (if you need towel replacement you HAVE TO leave them on the floor) but failed to leave fresh ones, meaning we had to contact reception yet again just to dry off. The absolute breaking point occurred during our last lunch. My husband was chewing a piece of meat when we heard a loud crack. We initially thought he had broken a tooth, but it was worse: he had bitten into a piece of glass in his food. When we alerted the waiter, he simply apologized, took the plate to the kitchen, and that was it. No manager came to speak with us, no one checked if my husband was injured, and they didn't even remove the contaminated food from the buffet counter. This is not a true 4-star hotel. The lack of basic customer service and the severe disregard for food safety mean we will never return.

Lovely room,food excellent & plenty of choice,staff friendly & helpful BUT 2 PROBLEMS 1 BEWARE if you like using a swimming pool this pool is VERY DANGEROUS The entrance to the pool is on a VERY SLIPPY SLOPE & several people were falling over & hurting themselves,the hotel put up a yellow sign but we avoided going in it as it was far too dangerous 2 The entertainment was the WORST EVER,no shows just karaoke,bingo & quiz ,very disappointing Luckily there are several Irish bars just outside the hotel so we went to them instead &would recommend them as the hotel entertainment is DIABOLICAL Good job the food was excellent,but they need to sort the swimming pool & entertainment out to make it a better hotel,we wont be going back

First time here and I wasn’t disappointed. Situated in a good location, beach a 10 minute walk and well worth it. The atmosphere around the hotel was very good and welcoming. The room was large and clean and had everything you’d need. Booked as all inclusive and didn’t go hungry. A good selection of choices for all tastes and quality was good. Great value for money. The pool was great and always some activity going on . Staff were friendly and polite. I’d definitely return without a doubt.

This was the second time we have visited the playa bonita and we cannot fault this hotel one bit. Rooms are clean and the cleaners do a great job with the room cleaning. The food and drink at all inclusive is much better than other places we have been too, there’s always an option for us even though we are quite boring fussy eaters. Visited last year in July and this year in June, did not have any issues getting sun beds like in other hotels. And finally I’d like to praise the Animation team, they do a great job throughout the day with activities to keep everyone entertained from all ages, special mention to Celina who was great fun at the activities and was great cheerful face around the pool. Would this hotel recommend to anyone.

Great stay with a generous all inclusive option. Really good range of food and quality was also excellent most of the time. Love the self serve drinks! Rooms are a really good size, with great amenities but balconies are a little small. Very well kept pool area/grounds and all the staff were super friendly and helpful. Good location for a chilled week, a few shops and bars near by and close to the promenade along the sea front but maybe a little out the way if you want to be out and about in playa del ingles a lot.

A Fantastic Second Stay at Servatur La Bonita ​I’m generally the type of traveler who prefers exploring new places rather than returning to a hotel I’ve already visited. However, my first experience at the Servatur La Bonita was so impressive that I decided to make an exception—and I’m very glad I did. ​There is always that nagging worry that a second visit won’t live up to the first, but I’m happy to report that this trip was just as good. For the price, this place is hard to beat, and I would wholeheartedly recommend it to anyone looking for a reliable, safe, and enjoyable getaway in Gran Canaria. ​The Experience ​We opted for the all-inclusive package, and while the buffet doesn't offer a massive, overwhelming selection, there is plenty of variety to choose from, and the quality is consistently good. ​A special mention must go to the staff, specifically Alessandro. He was a standout member of the team, always greeting us with a genuine smile and consistently going the extra mile to make our stay comfortable. It’s that kind of service that really elevates a holiday. ​Comfort and Location ​The rooms are lovely—spacious, clean, and comfortable. One of the biggest pluses for us was how peaceful it is; we experienced no noticeable noise from the outside, ensuring a restful environment. ​Regarding the location, the main beach is about a 20-minute walk away. It’s worth noting that there are stairs to negotiate to get down to the beach level, so keep that in mind if mobility is a concern. ​Final Thoughts ​If you are looking for a decent, safe, and welcoming place to stay in Gran Canaria, this is the one. I’m already glad I broke my "no returning" rule for this gem!

Totally honest review no BS! Stayed here for a week in block 2. 3 adults plus late teen. I've read the reviews on here upto around 10 pages before booking this hotel, let's straighten up the stars, its not a 4star imho Its a 3star. Checking in all fine, had to wait until 3pm for room one & then another 45 mins for second room, which was fine, reception advised us to go & have some food whilst we were waiting. So no problem. Great size rooms if a little dated & needs some TLC. Bathrooms are little bit of a nightmare small window & shower seems to push water over floor ( bigger towels used to prevent it getting in hallway). Clearly a problem throughout i would assume, water pressure inconsistent hot cold hot cold although someone was messing with pipes all week (maintaining it) not really a issue, maybe for some. Food, its ok. Really hard to be consistent feeding so many, its hit & miss, some food seasoned other foods not, pending on chef, had one bad night where everything was over salted & again other nights bland, all chefs should be singing from same page but im aware its hard to do so many guests. No problems with food being cold. All good, most foods replenished quickly so again no problems, plenty to choose from including deserts you won't go hungry, pretty much standard AL. Gluten free options are limited but they do mark up the foods so this isn't to much of a issue, my daughter didn't starve. They did do her some pasta spaghetti with sauce etc etc but sadly it was so bland she didnt request any further meals. ( she just used marked up foods & didnt get ill) so thumbs up. Staff again hit & miss some smiled some didnt that's people for you, the main older guy im guessing (manager) was good always on point very polite even when busy. Bar staff ok some better than others none of which stood out. Drinks on AL pretty much disappointing i tried various cocktails all of which were pretty damn poor & lacking any alcohol, fizzy & beer fine as you really cant mess that up, cocktails incorrect mix, too much ice not enough liquids. Hotel is clean overall & cleaners do a good job, pool clean, plus surrounding areas, didnt see a fight over sunbeds there were enough didnt see many racing to pop a beach towel down at 7am, so all good there. Entertainment not great. Not alot to do at this hotel your going to struggle, outside seating for bars, nothing indoors, didnt find the gym, no tennis, football,ping pong mini golf or somewhere to do any of the above. They did have some pool stuff & darts going on although we never got invited, but to be fair they did announce it so could of joined it. I think older kids may struggle here for lack of stuff to do. Good location though if a little run down. Couldn't park the hire car here it was to busy, hotel also charge €6 euros a day for parking. Overall is was ok. Im on the fence about returning here.