Royal Lagoons Resort and Aqua Park

I really enjoyed my stay at Dream Lagoon Hotel. I would especially like to thank Mohamed Eltayeb, who provided us with exceptional service. He is an incredibly charismatic, kind, and empathetic person who made our vacation even more enjoyable. I would also like to express my sincere gratitude to Kamal, who took care of our room and was always ready to help us with any administrative questions. His professionalism, kindness, and willingness to help made a great impression on us. Overall, the hotel has many wonderful staff members. The excellent service, genuine hospitality, and warm attitude toward guests create a truly welcoming and comfortable atmosphere. We were deeply impressed by the people who work here—they are the reason this hotel feels so special. I will definitely recommend Dream Lagoon Hotel to my friends and anyone looking for a memorable vacation. Thank you for making our stay so enjoyable!

Everything is very lovely, the staff is kind and animators are very sweet, especially animator Veronika! She is super friendly and kind, talking to her was very wonderful and we had so much fun! I recommend this place for anyone who wants a nice relaxing vacation with great people and sea!

We are very satisfied with our stay, the hotel staff is helpful and friendly. Delicious food. The waiters are nice and smiling, especially Mohamed El Tayeb. He is the best!!

The location is really nice. Atmosphere is also really good- really good and nice people and vibes. The rooms are nice they clean them everyday when u want. Noise is definetly not that loud only when the animation team is doing some kind of activity. Service is perfect. When i mentioned the animation team earlier i also want to mention Ludovica - she’s really energetic, friendly, always putting in effort and is NEVER mean to you, she literally always calls you to dance and she always has a smile on her face.

Really disappointing. On arrival, went to check in at reception - the bloke didn’t even look at us throughout checking us in. No hello, nothing. I just knew then this place was going to be bad. Got upto the room, we had 1 double bed, 1 single bed and a sofa bed that wasn’t made. I rang reception to ask for bedding as my son who was 4 was tired, we had been travelling all day and it was 19.30pm. After a number of attempts we got given a sheet! A SHEET! At 11pm!! I was still trying to get bedding until gone 6pm the next day! Reception staff don’t care and are really not helpful at all. Snigger in their language at you. The room is ok - but falling apart. It was comfortable though. The food - just awful. It’s like a cattle market in the dining room - not enough seats and rude guests like vultures. On the second day, our towels got pinched from around the pool. We then had to try sort this as I wasn’t paying for them as they say if you loose them. The hotel needs improvements. It’s falling apart. It’s absolutely NOT 4 or 5 stars! Id say it would possibly scrape a 3 star at best. Do not get roped in by the animation team to pay $40/euros to go watch a show on the beach - waste of time. The music was ridiculously loud - we were paying to watch the hotel team do a show - we could have watched a show at the hotel but stupidly sold how amazing this was…. It really wasn’t and wasn’t even set up when we arrived. If you leave the resort - leave at your own risk, harassed 24/7. We won’t be back. There’s nicer resorts than this!

Ludovica- very kind girl who loves to smile, our conversation were really nice, she was really interested to get to know us. The lectures were really fun and I’m glad that she was here at the same time as me

This is not a. 5 star.hotel.A .3 at the best. I wasn't expecting the Ritz for what we had paid but Let's start with the pros Staff are amazing and make this place from the lifeguards setting up your sun loungers each morning. The pool bar staff make it that you don't need to get off your sun loungers as they bring your drinks to you. Restaurant staff and other bar staff are great. Grounds are clean and tidy the gardeners work hard on the green spaces each day. Pool.areas.are.large and plenty of space. Lovely promenade you can walk around at the back of the hotel with restaurants.and shops. Shops in the hotel are ok and reasonably priced. Shop bag, jewellers, t-shirt and a mini market s should you want to buy something. We had a superior room and whilst it needs updating it was clean. The room.was.cleanwd everyday and towel.art left was good. Negatives Food can be repetitive but can find something to.eat. just be prepared for long queues. You may struggle to find somewhere to sit once you have your food and can be a race to get a table sometimes if you are not there early and waiting for the restaurant to.ooen..they definitely need to look at more space. Lots of reps trying to sell.trips and spa treatments so if you can get a red bag from the towel area to avoid the constant stream of people bothering you whilst you try to relax. Entertainment is not good..loud music by the waterslide pool all day. Mini disco for kids for half an hour at 9pm then the team dancing for a bit in a show..foam.party one night in pool again loud music across the resort. There is also a disco that starts at 11pm and goes.on until 2am again loud music and shouting if you are in building A near the disco you may struggle to.sleep as the walls can vibrate from the bass that they have in there. Don't bother ringing reception as they don't answer or put the phone down as soon as you say you want to make a complaint or are not happy. They are not interested. Overall it was ok but needs work to be done, they are updating some of the outside areas by the pool, but it needs some money spending on the rooms. It is a good hotel for what you pay and the staff make this. Just the management need to help make this even better instead of just walking around and shouting at the staff..

From June 9th to June 23rd, 2026, I spent a wonderful vacation with my family at the Dreem Lagoon Hotel in Egypt. We have very fond memories of the stay, and special thanks go to the animators from Italy. They are incredibly warm, cheerful, and energetic people who ensured a great atmosphere every day and organized interesting activities for guests of all ages. The head of the animation team, Mr. Giuseppe, deserves special recognition. He is an extremely charismatic person, full of positive energy and commitment. Always smiling, he motivated the entire team brilliantly and made sure every guest felt welcome and had a great time. His professionalism and enthusiasm were evident every day. Huge praise also goes to Ms. Flo, who ran the Mini Club. She is extremely warm, patient, and passionate about working with children. Our daughter practically every day participated in activities led by Ms. Flo with great joy and always came back thrilled. This is the best proof of how wonderful an atmosphere they can create and how perfectly they cater to the youngest guests. The professionalism, dedication, and positive attitude of the entire team of animators made our stay even more enjoyable. Thanks to them, both adults and children could spend their time actively and feel truly special. I’m happy to recommend this hotel to families with children and to anyone looking for a place with a great atmosphere and a fantastic team of animators. Thank you for an unforgettable vacation, and we hope to come back someday!

Amazone hôtel we like it à lot room sea is clean everythings was okay but food is not much good but its okay thank we would like to thank the animation team

Avoid this place if your from UK, management don't care about you!! This so called 5* resort is a 2.5 at best, the only and I mean only redeeming features are the bar staff, Dining Staff, the cleaners and the Life Guards , other than that I wouldn't piss on the rest of they were on fire especially the so called entertainment staff who after 11pm they have a disco which if your unfortunate enough to be put in Block A will keep u awake till at least 2 am . Food is mostly ok but gave lots of people Pharaoh's revenge ( squits ), uncooked chicken for instance. Please heed this warning ⚠️, we are here now and just trying to save future possible guests to go elsewhere. We would not recommend this shoddy attempt at a resort even if they let us stay for free for the next 40 years of Summer holidays, it really is that bad, you have been warned.

Nice hotel a d good food and everything is okay thank you everyone

Amazing hotel good food and nice sea and view we like it a lot

Amazing hotel and the food is good the sea is so good and we would like to thank everyone we’ll miss you

location was nice, atmosphere also, room was ok, food briliant and animator were fabulous

the food here is so good and the atmosphere is pretty good the hotel was very clean and everything was organized i had a very good time there