Rooms Korac

A very strange and odd hotel. I’ve called them twice to confirm my reservation and it’s not cheap to call Jamaica from the UK and they don’t have a clue what’s going on. I speak to people who are security or a random person and that take my name and then nothing happens or they say they will call back. It’s a really bizarre experience calling them. I have no idea whose this place functions. Also I’ve heard that fine people for not smoking in the rooms. Should be renamed Rooms Where We Sniff.

The beaches are the most beautiful in the world

This is my second time at Rooms. Will start with the positives. Location is wonderful, nice big beach on a great part of Long Beach, lots of chairs and umbrellas for shade. Property for the most part is well kept, very clean, gardens impeccable . Most of the staff were helpful and kind. Negatives WIFI does not work in many rooms, at all. Told to try the balcony, that never worked either. To get connection you have to go to main lobby area or towards restaurant . They said it is a problem since Melissa. Hot water. If you want hot or warm water you have to let it run for 20-30 minutes no matter the time of day. Ice Machine for guest use didnt work whole week, looks like it hasn't since Melissa. Smoking. I am a smoker. Have stayed at the property before so I knew the drill. Balcony only, make sure door is closed or you will get a fine. No problem. Last time I was here did exactly that and had no issues. Not this time. I think it was second or 3rd morning in I get a call waking me up saying the room alarm indicated I was smoking in the room. Told them they just woke me, I wasnt smoking and they are more than welcome to come up and sniff my room. They said no, that Ok and I thought it was the end of it. 2 days later I get a knock on my room and a nice lady is standing there with a notice saying Im smoking in the room and a bill for USD 250. I invited her right in, she smelled the curtains , walked around the room and agreed, NO SMOKE. I followed her back to main lobby as I wanted to speak to someone in management to straighten this out. I dont remember her name but someone higher up came back to the room with me for a sniff. She agreed there was NO cigarette smoke but she "smelled something" and would continue to monitor me. I showed her my ashtray on balcony, told he like everyone else, only smoked on balcony, flushed cold butts, never left balcony door open. She seemed fine with how I was doing it. Next day out on balcony having my first cigarette on balcony since coming back to the room and the outside fire alarms start to ring, It is coming form the other side of the resort , people out looking for what's going on. A manager lady shouts up at me that's it's me causing the fire alarm that my balcony door is open and the room monitor is smelling the smoke. I stood up and put my body against the closed balcony door showing her it was closed. Lots more conversation and then I am told I am not supposed to be smoking on the balcony at all, that the balconies are NON SMOKING. WHAT ??? Everyone else said that's what I was supposed to be doing including the 2 staff members who were in my room before. I did question why I am the only one not able to smoke on balcony, there were lots of people smoking cigs and weed on their balconies watching me get yelled at. My last 2 days if I wanted a smoke I went to the street at the front of the property or the ashtray at the entrance to the beach, walking by all the others smoking on their balconies. At some point they figured out it is probably a problem with their new super sensitive equipment and are going to have it check out. They could have cared less what they were putting me through while they figured out their problem. Sure lets just harass this poor lady into tears calling her a liar to her face even though she proves time after time she NEVER smoked in your room and followed the rules she was given. I felt targeted, unsafe, unwanted and could not wait, for the first time in my life, to finish my "holiday" and get back home. In total I was accused 6 times over the week by phone call or in person. I felt harassed. My last night when I return back to the room to shower and pack I actually called the lobby telling them I was going to have a shower and that I still wasnt smoking if their alarm went off I was so on edge. Lobby was closed, no one answered the phone so if the alarm rings in the night I guess there is no one to harass you over it. The next morning when I was checking out I still had no idea what was going to happen. No sleep for me last night.

This place has the most beautiful stay on the Jamaican waters! The room was clean & quiet. The breakfast was good and we he staff were accommodating.

My boyfriend and I booked this resort last minute. It was a last minute sell off vacation. I had read a few reviews and some were good,some not so good. I knew that the beach was going to be great regardless. I have to say, the place way exeeded our expectations. The room was excellent, big king size bed, beautiful balconny, air conditioning was perfect. Our cleaning lady, im hoping I have her name right ,was Coreen, fantastic lady, what a sweetheart. Staff was over the top,looking after us. The continental breakfast was exactly what you need. The ladies packed it up so we could eat in our room. The beach was everything you can imagine. Cristal clear water, lots of sea life. Many locals within a short walk to take you to the reef snorkling, horseback riding on the beach, having a walk. Also, great nightlife! One of the busiest bars on the beach right next door, just dont get lost, and steer clear of the jungle. Love this place, will definatly return. Thank you to all the staff that made our stay safe and comfortable.

Our experience at Rooms on the Beach (Negril) We arrived on March 22nd we got a room 1201 garden view, the room was clean but it lacked some needed items. We requested a soap that we were given. The safe needed a lock that we requested and were given. There was no fridge, when we requested one, we were told that we need to rent it for US$10 per day. We paid the rent and got one. So far so good. The positive about our vacation is that the beach is gorgeous and the food delicious. We went to the beach for the remainder of the day. When we came back to shower and change there was no hot water. We waited for the hot water but nothing came. We went to the office (which is a small room they call the lobby) and asked for hot water. They said they are going to look into it. Nothing…. Day 2 – Sunwing representative did not show up for the meeting…. still no hot water. We went again to the office and asked about the hot water. They said they are looking into it. We asked if we wanted to upgrade to Oceanview (our room was called garden view but there was no garden, it was just a passageway). We were told the price to upgrade is US$107 per night. Which was too much for us Day 3- still no hot water. We complained again and they said they are going to send somebody to our room to fix it. At that time, we heard from other people that they don’t have hot water. The entire resort had no hot water. We had to sleep each night with salt on our body and our hair. Disgusting but no way around it. Day 4, 5 and 6- same thing as before but at that point we were very frustrated. They offered us a courtesy room with hot water. We were able to take a shower after 6 days. But our problem is still there. No hot water in our room. Day 7- we went again to the office to ask about a solution for the hot water. We saw Sunwing rep there. We told her about our dilemma. The girl from the office at that time told us they can give us an Oceanview room with hot water for US$60 per night. We had 4 nights left so we took the offer. We had to pack and unpack again; it was that or wait for our return to Canada to be able to shower. I don’t think that this is acceptable. Going on vacation should be fun and worry free. Be pampered and not stressed out all the time. Giving hot water only for the Oceanview rooms and not the other rooms!!!!!!! They should have said that in their advertisement. Even though I like the beach and the food, I will never go there again and not dare to recommend it to anybody.We should get a refund for our misfortune and our ruined vacations. even food for breakfast was not available we have to wait 45 min everyday , and even lunch lot of food not available we rate that resort zero

The hotel and the grounds, including the beach, are fine, BUT if you're looking for peace and quiet, this is definitely not the place for you. Music from what is by far the largest music bar on the entire stretch of beach—located right next to the hotel (Woodstock Bar)—plays until 2:00 a.m. every day, and even later on weekends. When the music stops, the roosters on the neighboring property start crowing or the dogs start barking. When the animals finally quiet down around 7:00 a.m., the property owner starts yelling—every single day. Since the buildings are very thin-walled, it feels like either the band or the roosters are right on top of your pillow. Furthermore, breakfast is a disaster: 4 pieces of toast, a small pat of butter (from one of those plastic containers) and a thimbleful of jam, a hard-boiled egg, four slices of fruit (melon, pineapple, and papaya), and a muffin. That’s it. That’s all there is. No buffet, nothing. Just bad coffee and cheap juice—as much as you want. Sorry, but this is a real disaster and unacceptable for Europeans! Many of the staff are listless, lazy, and even unfriendly. The exceptions are the young man who keeps the pool and beach clean, and Kamisha from the breakfast restaurant and beach bar, who is unfortunately left to fend for herself far too often. The manager struts around the resort like a vain rooster instead of rolling up her sleeves and pitching in.