Roca Nivaria Gran Hotel

Disappointed with our stay here. Definitely not a Jet 2 Luxe hotel. Stayed for a week all inclusive with my daughter. Room not ready when we arrived, as expected as we arrived early. Said they would ring when it was ready. They didn’t. Went back to reception at 5pm to find it was ready and our bags were still sitting in reception. No welcome drink on arriving to hotel, not even a glass of water. A couple of days in, the hotel made changes so at lunch time all drinks are now self serve. I don’t like this for a luxe hotel. I felt like we were up and down for food and then for drinks. Doesn’t help that the water station is one end of the restaurant and soft drinks the other end. Didn’t feel we got to sit down as a family at lunch time as we were up and down. Reported to the hotel but they weren’t bothered with the feedback. Wouldn’t be happy if I was half board and paying for drinks I had to get myself. Some other guests weren’t happy either! All inclusive drinks menu is a little limited. Kids ice cream as part of all inclusive is between 3 & 6pm only. Expected this to be for longer for an all inclusive. Feel the pool area is limited for kids, unless you go to the water park area, which is really only for little kids. Can’t play with balls in some of the pools. Feel like they don’t want to cater for kids. Slow to tidy the sun beds after people left the pool. All inclusive buffet for lunch & evening meal did get boring and very same old. No themed nights offered. In the end we ate out a couple of times for some decent food. Bar area in the evening was lovely and relaxed. Staff were friendly here. Rooms are very good and spacious. Cleaners do a good job as well. Overall a mixed holiday and the hotel needs to improve if they want to be a “luxe” hotel. I’ve been to much better.

Disappointed with our stay here. Definitely not a Jet 2 Luxe hotel. Stayed for a week all inclusive with my daughter. Room not ready when we arrived, as expected as we arrived early. Said they would ring when it was ready. They didn’t. Went back to reception at 5pm to find it was ready and our bags were still sitting in reception. No welcome drink on arriving to hotel, not even a glass of water. A couple of days in, the hotel made changes so at lunch time all drinks are now self serve. I don’t like this for a luxe hotel. I felt like we were up and down for food and then for drinks. Doesn’t help that the water station is one end of the restaurant and soft drinks the other end. Didn’t feel we got to sit down as a family at lunch time as we were up and down. Reported to the hotel but they weren’t bothered with the feedback. Wouldn’t be happy if I was half board and paying for drinks I had to get myself. Some other guests weren’t happy either! All inclusive drinks menu is a little limited. Kids ice cream as part of all inclusive is between 3 & 6pm only. Expected this to be for longer for an all inclusive. Feel the pool area is limited for kids, unless you go to the water park area, which is really only for little kids. Can’t play with balls in some of the pools. Feel like they don’t want to cater for kids. Slow to tidy the sun beds after people left the pool. All inclusive buffet for lunch & evening meal did get boring and very same old. No themed nights offered. In the end we ate out a couple of times for some decent food. Bar area in the evening was lovely and relaxed. Staff were friendly here. Rooms are very good and spacious. Cleaners do a good job as well. Overall a mixed holiday and the hotel needs to improve if they want to be a “luxe” hotel. I’ve been to much better.

Location not good and the hours of opening pool area

Location not good and the hours of opening pool area

We had a perfect holiday from start to finish. The hotel exceeded all expectations. The food was outstanding, with excellent chefs, a huge variety of choice, and a menu that changed daily, so there was always something new to enjoy. The staff were friendly and attentive throughout, the rooms were spotless and comfortable, and the facilities were outstanding. The entertainment was brilliant every day and evening, and the included kids’ activities were fantastic and kept the children happy throughout our stay. The location was ideal, transfers were smooth and straightforward, and everything was exceptionally well organised. This was genuinely a perfect 5-star holiday and superb value for money. We honestly couldn’t fault a single thing. A big well done to Roca Novaria and Jet2 for another outstanding holiday. We wouldn’t hesitate to book again and highly recommend it.

We had a perfect holiday from start to finish. The hotel exceeded all expectations. The food was outstanding, with excellent chefs, a huge variety of choice, and a menu that changed daily, so there was always something new to enjoy. The staff were friendly and attentive throughout, the rooms were spotless and comfortable, and the facilities were outstanding. The entertainment was brilliant every day and evening, and the included kids’ activities were fantastic and kept the children happy throughout our stay. The location was ideal, transfers were smooth and straightforward, and everything was exceptionally well organised. This was genuinely a perfect 5-star holiday and superb value for money. We honestly couldn’t fault a single thing. A big well done to Roca Novaria and Jet2 for another outstanding holiday. We wouldn’t hesitate to book again and highly recommend it.

We had a perfect holiday from start to finish. The hotel exceeded all expectations. The food was outstanding, with excellent chefs, a huge variety of choice, and a menu that changed daily, so there was always something new to enjoy. The staff were friendly and attentive throughout, the rooms were spotless and comfortable, and the facilities were outstanding. The entertainment was brilliant every day and evening, and the included kids’ activities were fantastic and kept the children happy throughout our stay. The location was ideal, transfers were smooth and straightforward, and everything was exceptionally well organised. This was genuinely a perfect 5-star holiday and superb value for money. We honestly couldn’t fault a single thing. A big well done to Roca Novaria and Jet2 for another outstanding holiday. We wouldn’t hesitate to book again and highly recommend it.

This is our second visit and it won’t be our last everything from the moment you arrive in reception is perfect nothing is too much trouble. The Hotel and gardens are immaculate and clean. The pools are simply amazing. The food is fantastic and so varied always something that everyone will like.

This is one of those hotels which you genuinely can’t fault. This was our second trip and certainly won’t be our last! Rooms: Spacious, a huge bed, beautiful views, a large balcony, shower & bath, ample storage in a walk-in wardrobe and a mini fridge that gets restocked daily. Cleanliness: Excellent standards of cleanliness with daily housekeeping visits. Not a big deal, but the only recommendation I’d have for future is for housekeeping to take note of the do not disturb signs (which we displayed several times) and not still ring the door bell, as this defeats the purpose of the sign! Food: Delicious all-you-can-eat food with plenty of options for both adults and children. There was always room to sit inside or outside the buffet so no need to rush to reserve a good seat! Pool: We made use of the salt water, heated infinity pool daily. Not only is it beautiful, but the temperature is spot-on, and there were always enough sun loungers and umbrellas. There is also a bar by the pool so no need to walk far! Entertainment: We enjoyed the nightly entertainment, which consisted of singers, dancers, a magician and acrobat. The evening bar service was always excellent. A special shoutout to Javi for being brilliant! This is one of those places where everything has been so well thought out. You just can’t fault it 🙂 Thank you again!

We had the most amazing holiday at Roca Nivaria Gran Hotel in June with our 19 month old little boy. The hotel is well-proportioned, well-kept and well worth a visit! The rooms are larger than the double rooms we're used to in England; we were perfectly comfortable. The food is incredible (whilst not everything is fresh, there's a great amount of choice. I particularly enjoyed having a fresh omelette for breakfast each morning!). The facilities are amazing - lovely pools and aesthetics outside. But best of all - the staff! Everyone was so friendly and helpful. We attended the 'Baby club' crèche with our son the first day. After seeing how attentive the team were, we felt confident leaving him there alone on future days. He attended each day for 45 minutes, which gave us a nice little break. If you are considering booking, you won't regret it!

We had an excellent experience from the time of reservation with Reme J, check-in with ¿Oy…? at 3 pm, and check-out with Kelly. Two daughters with family stayed at the superior junior suites, and the older couple at the top, 7th floor. All 3 confortable, clean and spacious. Breakfasts, and dinner at both restaurants, Burgos & the Italian one met our expectations. Food quality, quantity and service were tops. Special gratitude for service to those who attended us on during our 4 day stay: chefs; and waiters: Javier, V. Casanova, Maria Eugenia, Columbia fellow whom I forgot his name; and additional staff. All attentive and pleasant. The evening shows were well chosen. Our favorite was the Magician’s. Our grandchildren ages 9-7 had a superb time with the pool and additional amenities. Highly recommended for families and adults. The hotel guests showed a quite civil and harmonious behavior. We shall repeat.

A fantastic hotel right on the coast. Staff were super friendly and helpful. Food was amazing, especially the Italian night. Best pork and polenta I have ever had. Pools are great and great to see that you are allowed air chairs etc in certain pools. Great service, great food and facilities.

A fantastic hotel right on the coast. Staff were super friendly and helpful. Food was amazing, especially the Italian night. Best pork and polenta I have ever had. Pools are great and great to see that you are allowed air chairs etc in certain pools. Great service, great food and facilities.

A long awaited return as a previous visit had to be cancelled. Once again the hotel did not dissappoint, and despite being another vist the experience once again exceeded our expectations.

A long awaited return as a previous visit had to be cancelled. Once again the hotel did not dissappoint, and despite being another vist the experience once again exceeded our expectations.

Amazing stay at Adrián Hoteles Roca Nivaria! The hotel exceeded all expectations: spacious and very clean rooms with breathtaking ocean views, beautiful and well-maintained grounds, excellent pools, and a peaceful atmosphere. The staff were incredibly friendly, professional, and always ready to help. The food was delicious and varied, especially the themed dinners with a wide selection of dishes. It’s a perfect place for both families and couples. We would definitely love to come back again!

Spent 7 days here 13-20June 2026. Hotel is immaculate. Staff cannot do enough, are always smiling and polite. Food is tasty and hot. We was half board, so our breakfast and evening meal where in the buffet restaurant. We could have booked at one of the other restaurants but food was so tasty we just didnt bother. Food stations cooked meat and fish in front of you. Always plenty to choose from. Cannot fault. We stayed in room 514, suit with a sea view. Room and bed were massive and immaculate. Walk in wardrobe with masses of space. Cleaner was brilliant. They knew we left room early in a morning and returned late afternoon so room was always cleaned in time. Pool areas are large. Kids pool with slides. Heated salt water infinity pool with snack bar and fresh water pool overlooking the Atlantic Ocean. Plenty of sunbeds, didnt matter what time of day. Two pool towels each. Yellow one for sunbed with a hood to srop it blowing away and blue one for getting dried with. The entertainment on an evening in the piano bar has a chilled out vibe aimed more at adults than families. Drinks were tasty and again the staff waiting the tables were always smiling, friendly and very efficient. Not sure if there was anything else happening for families with kids elsewhere in the hotel. There isnt really a beach at the hotel but there is a lift down to a beach area, its quite rocky and people were still swimming. We got the free shuttle to Fenabe which is a public beach. Didnt stay long, too many people trying to sell their wares so got fed up of saying no thank you and came back to hotel. Beach was nice though and not very busy. We never go back to the same place twice but we would 100% go back to this hotel. One of the nicest places we have stayed. Nice touch was that on our wedding anniversary we came back to the room to a bottle of bubbly and a card from hotel. Thank you, this is a nice personal touch. There is a bar and a couple of restaurants outside of hotel along with a couple of supermarkets. This is where we bought our water and snacks for the room as I mentioned we were half board. Our stay was amazing, cannot fault a thing. My only request is that you have one of the shops inside the hotel sell water and snacks 😀 Thank you for a superb holiday

Spent 7 days here 13-20June 2026. Hotel is immaculate. Staff cannot do enough, are always smiling and polite. Food is tasty and hot. We was half board, so our breakfast and evening meal where in the buffet restaurant. We could have booked at one of the other restaurants but food was so tasty we just didnt bother. Food stations cooked meat and fish in front of you. Always plenty to choose from. Cannot fault. We stayed in room 514, suit with a sea view. Room and bed were massive and immaculate. Walk in wardrobe with masses of space. Cleaner was brilliant. They knew we left room early in a morning and returned late afternoon so room was always cleaned in time. Pool areas are large. Kids pool with slides. Heated salt water infinity pool with snack bar and fresh water pool overlooking the Atlantic Ocean. Plenty of sunbeds, didnt matter what time of day. Two pool towels each. Yellow one for sunbed with a hood to srop it blowing away and blue one for getting dried with. The entertainment on an evening in the piano bar has a chilled out vibe aimed more at adults than families. Drinks were tasty and again the staff waiting the tables were always smiling, friendly and very efficient. Not sure if there was anything else happening for families with kids elsewhere in the hotel. There isnt really a beach at the hotel but there is a lift down to a beach area, its quite rocky and people were still swimming. We got the free shuttle to Fenabe which is a public beach. Didnt stay long, too many people trying to sell their wares so got fed up of saying no thank you and came back to hotel. Beach was nice though and not very busy. We never go back to the same place twice but we would 100% go back to this hotel. One of the nicest places we have stayed. Nice touch was that on our wedding anniversary we came back to the room to a bottle of bubbly and a card from hotel. Thank you, this is a nice personal touch. There is a bar and a couple of restaurants outside of hotel along with a couple of supermarkets. This is where we bought our water and snacks for the room as I mentioned we were half board. Our stay was amazing, cannot fault a thing. My only request is that you have one of the shops inside the hotel sell water and snacks 😀 Thank you for a superb holiday

I have wonderful comments about the hotel and staff. I’m not a massive eater and don’t drink alcohol but I’d still advise you go all inclusive to take advantage of the Italian and Spanish restaurants. They were delicious. The shrimp carpaccio and beef tagliata were a couple of the tastiest dishes I’ve ever eaten. The heated sea salt pool was our favourite but the other pool was equally chilled out with plenty of sun loungers. No need to get up at the crack of dawn to book a bed. You can certainly have a relaxing holiday in this hotel. All the staff, in every part of the hotel, were so lovely and helpful. My only comment is that you need to be aware that if you are flying home in the evening, your all inclusive ends at noon on the day you leave. Be prepared to pay for your food and drinks in the afternoon / evening or pay €30 extra.

I have wonderful comments about the hotel and staff. I’m not a massive eater and don’t drink alcohol but I’d still advise you go all inclusive to take advantage of the Italian and Spanish restaurants. They were delicious. The shrimp carpaccio and beef tagliata were a couple of the tastiest dishes I’ve ever eaten. The heated sea salt pool was our favourite but the other pool was equally chilled out with plenty of sun loungers. No need to get up at the crack of dawn to book a bed. You can certainly have a relaxing holiday in this hotel. All the staff, in every part of the hotel, were so lovely and helpful. My only comment is that you need to be aware that if you are flying home in the evening, your all inclusive ends at noon on the day you leave. Be prepared to pay for your food and drinks in the afternoon / evening or pay €30 extra.

This is an excellent hotel. The rooms are spacious, very quiet, with great bathroom , corridor and big wardrobe The breakfast and dinner buffet is top class. The menu and food at the pool bar from 3 to 6 pm needs improvement unfortunately The pool areas heated and unheated are really beautiful plus greats slides in a separate area for kids and teenagers also heated The spa is the best I have been to and we got a complimentary hour each . It is then just 25 euro per hour pp. There is a gentle breeze at the area at the end of one pool close to the sea which is extremely refreshing There is a small rocky beach next to the hotel and if you walk to the other side of this there is a sunset beach club with food and drinks if you like a more lively vibe in the evening. The airport is just 20 mins away as is Siam park. There is a supermarket outside the hotel for water etc This is a very well run established hotel. We have already booked to visit again this summer. Thank you 🙏

This is an excellent hotel. The rooms are spacious, very quiet, with great bathroom , corridor and big wardrobe The breakfast and dinner buffet is top class. The menu and food at the pool bar from 3 to 6 pm needs improvement unfortunately The pool areas heated and unheated are really beautiful plus greats slides in a separate area for kids and teenagers also heated The spa is the best I have been to and we got a complimentary hour each . It is then just 25 euro per hour pp. There is a gentle breeze at the area at the end of one pool close to the sea which is extremely refreshing There is a small rocky beach next to the hotel and if you walk to the other side of this there is a sunset beach club with food and drinks if you like a more lively vibe in the evening. The airport is just 20 mins away as is Siam park. There is a supermarket outside the hotel for water etc This is a very well run established hotel. We have already booked to visit again this summer. Thank you 🙏

Lovely helpful, polite staff. Place was clean and all you needed. We had all inclusive which took the stress out of things. Lovely extras like helping book external days out and the minibus down to Adjere beach. Lovely sunset views. We fell ill and they helped us out and took care to make sure we were OK.

We recently stayed at Roca Nivaria in Tenerife and had an absolutely amazing holiday. From the moment we arrived, we felt welcomed by the incredibly friendly and attentive staff. Every member of the team was lovely, helpful, and always happy to make our stay special. One thing that really stood out was how accommodating the hotel was for allergies. Our son has a nut allergy, and the restaurant staff went above and beyond to ensure he could eat safely, even preparing special meals for him when needed. This gave us real peace of mind and allowed us to relax and enjoy our holiday. We were also very impressed that all the food was clearly labelled with allergy information, making it easy to see exactly what ingredients and allergens were present. The food throughout our stay was excellent, with plenty of choice and great quality. A special thank you to Jesus in the restaurant, who provided exceptional service and made a real difference to our experience. His kindness, professionalism, and attention to detail were outstanding. He always took the time to make sure everything was perfect for our family and was especially helpful with our son’s allergy requirements. The atmosphere around the hotel was fantastic – relaxed, welcoming, and perfect for families. The swimming pools were great fun and were enjoyed by the whole family. Having one of the pools heated was especially nice, making it comfortable to swim at any time of day. The location is stunning, right on the ocean, and the sunsets are simply breathtaking. Watching the sun go down over the water each evening was one of the highlights of our trip. We had a wonderful time and would not hesitate to recommend Roca Nivaria to anyone looking for a relaxing and memorable holiday in Tenerife. If you’re travelling with food allergies, this hotel is especially reassuring and accommodating. We can’t wait to return!

Wow what an amazing holiday. The hotel was beautiful everywhere you looked was an amazing view. We are vegetarians and my daughter has a dairy allergy we were well catered for and had oat milk pancakes made every morning and my daughter got sorbet for puddings. The selection and quality of the food was perfection and every meal was different. I never felt like we were eating the same thing everyday as sometimes being vegetarian/ vegan can be quite limiting but not here. The mini club was fantastic the staff where so friendly and kind they remembered my little boys name from the moment they met him and he couldn’t wait to get involved with the activities that they offered. We even managed to leave both our kids in the mini club to use the spa which was a real treat. The bouncy castle in the evenings was a fabulous addition and our room (family suite ) was perfect for us we managed to sit with a cocktail watching the sunset most evenings. The entertainment did start quite late but we kept the kids up for one of the shows lady Jenny and I was in fits of laughter after my husband got called up on stage. Was such good entertainment and the guitarist/ saxophonist was lovely to lister To whilst having our dinner. The kids loved the swimming pool and the slides and the mini disco every evening before dinner was a highlight and the kids got so excited about meeting Roni every evening. THankyou once again and we can wait to return in the future

Wow what an amazing holiday. The hotel was beautiful everywhere you looked was an amazing view. We are vegetarians and my daughter has a dairy allergy we were well catered for and had oat milk pancakes made every morning and my daughter got sorbet for puddings. The selection and quality of the food was perfection and every meal was different. I never felt like we were eating the same thing everyday as sometimes being vegetarian/ vegan can be quite limiting but not here. The mini club was fantastic the staff where so friendly and kind they remembered my little boys name from the moment they met him and he couldn’t wait to get involved with the activities that they offered. We even managed to leave both our kids in the mini club to use the spa which was a real treat. The bouncy castle in the evenings was a fabulous addition and our room (family suite ) was perfect for us we managed to sit with a cocktail watching the sunset most evenings. The entertainment did start quite late but we kept the kids up for one of the shows lady Jenny and I was in fits of laughter after my husband got called up on stage. Was such good entertainment and the guitarist/ saxophonist was lovely to lister To whilst having our dinner. The kids loved the swimming pool and the slides and the mini disco every evening before dinner was a highlight and the kids got so excited about meeting Roni every evening. THankyou once again and we can wait to return in the future

Love Adrian Roca Nivaria a wonderful hotel All the staff are amazing, they do their best to make your experience memorable. Nothing is too much trouble. The food is excellent one of the best buffet restaurants i have ever visited. The hotel is clean and well kept. Rooms are great. Entertainment brilliant. A wonderful 5 star. This is a low key family hotel which suits us down to the ground. This was our second visit and we have booked again. We were a 3 generation family group aged 6 to 72 and we had a fantastic time. Thankyou Roca Nivaria and well done👏 See you next year🎉

What an amazing hotel! This was our second visit and we have booked to come again next year. We had a 10 day holiday and literally never left the hotel once (at my children's request). The food is something I believe that sets this hotel apart from other AI's. I genuinely looked forward to meals here as there is so much choice and the quality of the food is excellent. We booked the alà carte but cancelled it as we didn't want to miss the choices in the buffet (I'm glad we did as it was Mexican food and was unbelievable!). All of the staff are lovely and the entertainment team are so good and can't do enough for you and the children. Special mention to Bea. Our kids love her and she remembered us from last year and ran over to give us all a big hug when she saw us. They do lots of fun things in the children's area. Aqua gym everyday is fun to watch if you don't want to take part. They also do zip lining and other fun things like water polo and a water mat across the pool. The kids pools is great. I like the fact it doesn't open until 10am so there's no rush for sunbeds. My only complaint would be that the bar in the kids area doesn't open until 12.30. I understand that they may not want to serve alcohol earlier but children need a drink before 12.30 and sometimes its difficult to walk to the main pool bar if your sole parenting at the time. Perhaps they could open earlier and just serve soft drinks? The evening entertainment is also nice. If you want loud shows and people running around shouting then this isn't the hotel for you. They have musicians, singers and magicians which are all very good. The children have a gaming room they can use until 9 and there's a bouncy castle for the little ones. Its so lovely and chilled and a great place to relax after a lovely meal. This is genuinely one of the best hotels we've stayed at. My 10 year old son told me he wants to come back every year and make it our "holiday place" 😀

Location was fabulous and the hotel lived up to its moniker of being a family venue. The rooms were spacious, clean and comfortable and the food was not only delicious but extremely varied with different mouth-watering dishes presented at each meal. All the amenities expected on an all inclusive vacation were available. The only other points I would raise was the hotel signage which was rather sparse so it did take some time to acclimatise to the warren of corridors (plus the hotel map was pretty useless). The tea/coffee refresher service was below par tbh. We had to go searching for milk and tea sachets each day as they weren’t supplied. But these were minor distractions from an otherwise perfect holiday destination.

Absolutely fantastic family hotel which catered to all of the age groups in our party of 10. The family rooms were huge with separate bedrooms for the kids and a fantastic sea view. The staff were all so friendly, especially Camillo in the bar, who was so attentive and always saved us a table. There was so much to do for the kids: water slides, zip line, kids club, mini disco, play park with climbing walls and rope climb, table tennis, pool tables, a play area beside the buffet restaurant and a bouncy castle at night. We ate at the buffet restaurant which was very good with lots of selection and food of a very high quality, the Spanish restaurant which was nice, but had a limited menu and the Italian which was brilliant. Make sure you book the à la carte restaurants as soon as you check in, or you will not get in. There were never sunbed wars and you could always get a bed despite it being the Easter holidays. We spent most of our time at Roni Aventura which opened at 10. The only criticism I have, is that the bar at Roni Avenutra didn’t open until 12, which wasn’t ideal when you have thirsty children playing in the sun. Overall, it was an amazing holiday and we will definitely be back.