Rixos Premium Belek

Every thing is good the service and the pool very good Arian staff is very good

We had such a wonderful holiday at this hotel. It was beautiful, the service was excellent throughout and we enjoyed such relaxing days. A special mention goes to the WhatsApp assistant team Mediya, Emine and Ademi who were absolutely fantastic. They are always quick to respond, friendly, and incredibly helpful, making everything so easy during our stay. The Rixos kids club team were also exceptional - they knew our children well by the end of our holiday and we felt that they were very safe and well taken care of while with the team. The food was also excellent with plenty of choice, and the other staff throughout the hotel were warm, attentive, and professional. It really felt like a five-star experience. We gave feedback during our stay that the main buffet restaurant always felt busy and quite hectic and we saw a big improvement towards the end of our stay. They really do listen to guest opinions and make realtime improvements! Overall, we are had a fantastic stay and are looking forward to returning someday. Thank you again to everyone for making our stay so relaxing and memorable.

Rixos Premium Belek is in a brilliant location, not too far from Antalya airport and is a large resort with direct beach access. There's shuttle buses to take you to and from the land of legends everyday so we could enjoy our time there knowing we could easily get back to the hotel. There are plenty of places to get a drink, including having one ordered to the pool/ beach loungers and there's plenty of fridges with fizzy drinks (coca cola, fanta ect) on the beaches and near the pools and even a freezer of ice creams you can grab whenever you would like. Facilities are great there are several pools, including an adults only pool that you enter via the spa that's great if you want a space away from kids. The atmosphere is great and the food at the a la carte restaurants is brilliant. There Rixos app is very useful and can used to book the a la carte within the hotel and at the land of legends. We didn't particularly enjoy the food court and it seems like they really took feedback on board and were happy to provide feedback to the chefs for make dishes in a specific way. Absolutely cannot fault the service, you get holiday assistants who you can message on WhatsApp from 8am to midnight. At one point my friend and i got sick and the holiday assistant Nuraiym helped to get over the counter medication delivered from the local pharmacy which was much appreciated and helped us recover quickly so we could make the most of our stay. The holiday assistants also send information daily on events and activities and are happy to help with any questions. We feel like Nuraiym really went above and beyond for us during our trip and we couldn't be more grateful 💖

The location of Rixos is perfectly remote, with a beach in the resort for direct access to the sea! Also direct access to the Land of Legends which was a fantastic experience. The atmosphere was great, with staff being very attentive. Nuraiym was our main person looking after us and she was excellent. Her service was perfect, and she really went above and beyond to make sure we had a lovely stay! When we became ill with the flu, Nuraiym was so helpful in getting us some over the counter medications and we were better the day after. The staff do well to keep you informed on the activities and shows available with a daily timetable. There are also no mosquitos in the resort which was a nice touch and made the stay even more relaxing. Although if you’re going outside the resort (to land of legends for example) do bring some repellent. The rooms were nice, cleaned daily and the housekeeping staff were even kind enough to fold our pyjamas. Snacks and drinks were refilled regularly. Value for money was really good. The turquoise restaurant offers a plentiful buffet and there are 4 a la carte restaurants to pick from. We enjoyed Z’Asya the most, which was Asian fusion. Even when we had a subpar experience at the food court, Nuraiym offered to arrange a better meal with the chefs. There’s a lovely spa with an adult only pool which was a nice respite if you’re someone that prefers child-free zones. There’s also drinks available around the beach via QR code and in fridges near the sun loungers. Drinks are well made with plenty of alcohol and there were free ice creams, fruit stand and Starbucks. Noise level was not too bad, most days were quiet in the hotel room. The AC does make a small humming sound, but nothing crazy. It was overall very peaceful and tranquil. We were very well looked after and I’d like to give a special thank you to Nuraiym who made our stay very comfortable and easy 💓💓

Food was very good at alacarte restaurants, espeially at Aksam. You become quality drinks as well. Personal assistance Emre and Bektur showed a high level of communication. We had a modern connecting room for our family. Paulius Gernany/ Lithuania

Amazing ❤️ I had so much fun with my sibling and it’s an amazing experience

We could not find a fault with our holiday at Rixos premium belek. From the moment we arrived we had help from our assistant hamza who helped us plan and assist us throughout. Food was fantastic with amazing selection à la carte restaurants were absolutely top notch loved the Greek night but all were fantastic. I personally loved the fitness classes whilst my wife enjoyed cold water therapy and sound healing class. My son loved the football facilities and the pool was amazing with fantastic service provided by waiters and waitresses on roller skates. The soft drinks and alcohol were all top brands and hospitality throughout the whole hotel was amazing. We will definitely be coming back thank you.

AMAZING HOTEL! When we arrived we were greeted with welcome drinks & chocolate covered strawberries. We were then shown to our room by Kateryna, who explained the main points on the journey. Our bags were brought to our room for us. The room was clean, luxury and very spacious, 10/10! The food was beyond amazing with choices for everyone. The help we received from our WhatsApp assistants (Kateryna & Hamza) was amazing, any question I had was answered within minutes (help finding places in the hotel, booking à la carte restaurants etc). The service around the pool was absolutely amazing, scan your barcode and your drinks are delivered on rollerblades! The staff in this hotel were all absolutely amazing, it was extremely clean and had a great vibe with a great atmosphere. 5*!

We had a fantastic stay at Rixos Premium Belek and would definitely recommend it, especially for families with young children. The children's facilities and entertainment are outstanding. Our 4-year-old absolutely loved every minute! From the Rixy Club and swimming pools to the organised activities, mini discos, party dances and unlimited ice creams, there was always something fun to do. It really made the holiday special for her. The hotel itself is clean, well maintained and beautiful. Most of the staff were friendly, welcoming and always happy to help. Having a Starbucks on site was also a great touch and something we really enjoyed. We visited on our honeymoon, and it was lovely to arrive to balloons and a cake in our room. It was a thoughtful gesture that made us feel celebrated. The only downside was booking the à la carte restaurants. If you weren't online ready to book at 10:00 am, the availability disappeared almost instantly, which was quite frustrating. We also had an issue with the lock on our balcony door. Unfortunately, we had to chase maintenance for nearly two hours, which meant we didn't get to sleep until around 2:00 am. However, our Assistant Manager was excellent. They arranged for us to dine in the Greek à la carte restaurant on our final evening and also gave us a complimentary late check-out as a gesture of goodwill, which we really appreciated. Overall, despite the couple of issues, we had an amazing holiday. The fantastic facilities, especially for children, the beautiful hotel and the excellent service we received more than made up for the negatives. We made some wonderful family memories and would happily return.

It was our 3 visit to Rixos Premium Belek. This time we visited resort with my husband and parents. We made this trip to celebrate parents marriage anniversary. Luckily Kateryna Sari was greeting us and organised all our special wishes and was so friendly and helpful. Thank you so much! Rooms were clean and good size like always. Last year the service was a little hit and miss, but this year was much better! Italian restaurant service was brilliant and food was so tasty. Our favorite lunch restaurant. Steakhouse service and food was good. Our favorite place for breakfast was People’s restaurant. We went there every morning. We know waitress Yana from last year visits. She is so super. Thank You so much for your excpetional care and kindness. Also big thanks for good service Barchin and Sulayman at People’s restaurant. We loved all the resort and it was very clean like always. Our favorite place was adult pool. Only minuses was, when lifeguard left then nobody told to the kids that they cannot be there. We loved swim-up bar and waiter Nait Can made very good cocktails. We didn’t like their Lumin-app system. Whatsapp communication was so much better. There was one time, when we asked help from our assistant. We went to the Greek restaurant and it was too hard for parents to walk back. Our assistant Deniz E. told to ask restaurant person to help with that. Restaurant personal told that Deniz needs to organize that. So Deniz told that it will be organized and what time we would like to have it. Then when it was time then there was nobody. So we waited and then restaurant personal called for golf cart after we waited over 20 minutes. Deniz give me answer that at the end its not their task and they don’t need to provide it at all. This was not nice, because we were told by him that we’ll get transport. We loved our holiday. Thank You so much and see you again!

Arrival We arrived around 1am so missed out on any welcome drinks/snacks and our introduction to the hotel was brief, I was given the room number and key and told where the people’ restaurant was. The People’s restaurant is stunning inside a great start to our holiday! We had food there which was really nice although the options are a bit limited at night, and then went to our room, the bell boy had already taken our bags up for us in time for us getting back from eating! I did discover that our balcony door didn’t lock so I called up to report it, they offered to have it repaired immediately but we opted to wait till morning, it was repaired quickly and efficiently the next day! App The app is amazing and I had luckily found out about it before I arrived from Facebook groups so already had it downloaded. I was originally trying to book restaurants in the wrong section of the app and it wouldn’t work. I called up and they made a booking at the Greek restaurant for us for our first night which was brilliant. I went to reception and was shown how to book restaurants using the app which worked so well, we were able to book every day easily! My daughter figured out about the AI assistant and I really enjoyed this aspect of the app, being able to ask any question I thought of was wonderful and I also loved the daily itinerary! If the AI couldn’t answer my query you would get passed to a real person, so handy! The guys who work on the messaging service are outstanding! Room Overall, beautiful and spacious, with comfortable beds and we loved our view of the fountain at the front exit. Excellent amount of storage and the toiletries, mini bar and snacks were great! A few very minor niggles, and I mean minor as we are already booked to come back next year!: Unable to mirror/cast phone to tv, we know for next time to bring a hdmi connector. The room was cleaned every day but the balcony and the hard floor didn’t get cleaned and it was a little grimy as we were using suncream/insect repellent and having beach/pool time so it would be nice for the floor to be clean and shiny. Shower, looked amazing but only a trickle comes out of the overhead rainfall shower so we had to use the hand-held shower. Aircon is not cool enough, it says it’s 18 degrees but it doesn’t seem to be and we would wake up in the middle of the night quite hot. We were only given 2 tea/coffee cups although there were 3 of us, I kept asking on the chat but never got them, at one point there was only ONE cup for two days. I eventually caught the maid and asked her personally so I we had 3 cups for our final day 😂. Food We loved the restaurants, our favorite food was the Asian, second the Italian and the Greek was a simply magical experience! Our app asisstant was really kind and got us some extra bookings as my daughter hadn’t felt well one of our nights and then again to make our last night special. Very much appreciated! The Godiva cafe was divine and we were obsessed with San Sebastián cheesecake and chocolate and strawberries please never get rid of these! The food court was excellent quality and we loved how you could either eat ‘in’ or take paper plates to the pool/beach. Starbucks was such a great addition to the holiday! French street is so beautiful, but we never saw it all lit up like I saw on Facebook! Maybe next time! Main buffet was good food but the service for drinks etc was a little hit or miss, I spent a few nights searching for cutlery and being unable to get wine with my food, it seemed worse in the adults only section. People’s restaurant is beautiful, we didn’t do do lunch but breakfast was outstanding service, we loved it! A few more simple choices for night snacks would be good, maybe pizza or a chicken sandwich? Beach/pool/drinks Loved the pool, and we preferred the grass area between the beach and pool as it was more spaced out between sunbeds. This hotel is hands down the BEST waiter service I have ever experienced at any hotel, and we’ve stayed at a few top hotels around the world! The QR ordering service is great and so quick and the drinks are all top notch! Even if you don’t order, the waiters will pop over and see if you need anything. We also loved that you could get snacks too, and that you could even get waiter service by roller skates on the pier! Pier issue So nice but could be worth making it adults only as the day we spent there was spoiled by armies of kids lining up around us, taking turns to jump in from the over-water hammocks. Not only was it annoying, as they ran and screeched around us, soaking and shaking the entire pier, it was dangerous, made the hammocks unusable and also meant we couldn’t go down the ladder into the water for a dip due to the crazy number of kids jumping in. It felt like we were trying to sunbathe at the top of a slide in a waterpark. Land of legends We had a nice little day here, but thought there could potentially be a few more bus times for returns as we wanted to go for dinner there at 6pm but then we would be ‘trapped’ until 10pm return bus unless we got a taxi.

Where do you start- this place is simply stunning and delivers on every level. The hotel itself is immaculate and we found all the staff to be attentive and always happy to help. The personal assistants you get after check in via a what’s app group is a great touch and really helped us on our family holiday. They’re never more than a message away on the group they set up for your room. Emine & Media were a credit to the hotel and we were fortunate to have them. The A La Carte restaurants can be difficult to book but after eating at them all, I can fully understand why. We’ve travelled a lot and these were the best we’ve experienced. The pool side servers deserve a special mention- they whizz about all day to deliver unlimited drinks, snacks, ice buckets etc. Every sunbed has a little QR code and you can order through these. Another great little touch. We will 100% be back in the near future!

Just one of the best hotels I stayed over in the last few years Rixos premium Belek if you get chance please go check it out they have the best service and rooms and cuisine and pools and it’s great for children too please take my word for it go see for your selfs

Highly recommend the Rixios Brand. They are very accommodating and cater to all your needs. Come see Sebastian at the cabanas - super host and takes care of his family.

Good location, nice atmosphere, very good à la cart restaurants. Rooms are spacious enough for a family. A lot of things to do with a children.