RIU Palace Mauritius

The location is stunning. There is Mount Le Morne behind the hotel. The hotels grounds are beautifully kept.As it is on the south of the island you will need taxis to visit attractions. These worked out around £40 for a morning and £70 pounds for a full day. the roads are winding so it you get car sick take some tablets. The drivers are very good at taking you to great photo locations and attractions. We upgraded to Elite club which has its own pool and bar, at which the staff were brilliant. Sit with your drink looking into the deep blue ocean. The rooms are very nice and kept clean. With the elite club you get branded spirits in optics in the room along with branded drinks at the bars. The entertainment was at the sister family hotel next door which we didn't go to. Noise levels on a night time were quiet and people respected this, and there was no noise from the entertainment. Sometimes in the speciality restaurants there were people watching stuff on their phones on full volume while others were having a meal which is pretty rude and ruined the atmosphere. I just asked them to stop but I feel the staff should be doing this. If they can enforce dress codes they could do this. By the way the staff were fantastic and that was an observation not criticism. I have to say Vashish at the main lobby bar was fantastic, we didn't need to ask for a drink as soon as the glass was nearly empty he was there. I cant emphasise enough how fantastic all the staff are. Polite and professional.

Very pleasant hotel with very friendly staff, with a special mention for VASHISH However, the room was noisy, including an incident. Attempted intrusion by an intoxicated young woman, insisting she was in her room while we were sleeping (4 a.m.) in our room, 5055. Shortly after, a night staff member came to knock on our door for the same reason. We explained that it was a mistake!

This beach resort has a huge treasure of entertaining activities - morning sunrise watch on the high mound to star gazing in the calm , deep and dark sky , unpolluted by urban over illumination. The well groomed staff recieves and serves you with smile, from reception, to the cafeteria, to drink n snax bars , to swimming pool , to restuarants distributed across the resort. Entire beach is managed to make it comfort friendly. It is highly recommended to enjoy the full board dining option. The chief chef was kind enough to prepare special veg dishes to the delight for our pallets. Four days are not enough here.

My wife and I stayed at the Palace from 19th June for 14 nights and miss it so much . From the minute we arrived to the very last moment we were treated like Royalty by the most caring and friendliest staff we have ever encountered on our many travels. We stayed in room 5201 which was immaculately cleaned every day by our housekeepers with Mini Bar always topped up, our room also had a great view of both mountain and sea, close to the lift and very spacious and quiet. The Palace has it all ,the food is fantastic in the main buffet with a huge variety to suit every diet , and the themed restaurants are well worth a visit, book as early as possible, we were very lucky to book them all twice, our favourite being The Krystal seafood which also does lamb and steak dishes. On a lazy day you can use Pepes food bar right next to the beach and pool bar that do great burgers, hotdogs, e.t.c. The beach is beautifully laid out with palms and plenty loungers for everyone same applies at the pool. The only slight disappointment which has nothing to do with the hotel more so mother nature was we could not do much snorkelling due to the currant being strong for swimming. As it is winter season it is rather windy down at the beach just now ,but by no means did this take anything away from our holiday, we just booked a dolphin snorkel with island trip instead. The Capuchino bar is a must with fantastic Irish coffees and an abundance of cakes with the usual smiling service. The drinks at all bars are of a very good standard and once the bartenders get to know you they will make it exactly how you like it, we had a ball with them all. The entertainment team were good around the pool and not to pushy we took part in a few activities. There are singers in the lobby at dinner time, then main shows at the Sega Theatre. All staff are amazing here but we would like to give special thanks to Lochimi and Suraj for their wonderful welcome from day one and care and help throughout. Nafisat dinner and Donella outside lunch at the buffet. Agnijit Bangalore resaurant. Sachin, mini bar. Vashish, Le Morne bar. Mohitabh ,Karan, Maravanne bar. Tushur, Sarah,Solomon Jahmel, pool bar. Ocean, pool activities. and the wee pool towel Lady. One last mention goes out to Senura who made our stay very very special due to a few requests before arrival which were all granted, with the added touch of Champagne and bed decorations on arrival and for our Anniversary. During our first week we went to thank him personally and what a pleasant, caring, attentive man he was for the rest of our holiday. Senura is a real asset to RIU. Do not hesitate to stay here it really is great and hopefully we will return very soon.

Went to Rui palace in May/June. We were picked up by taxi from airport, it was a bit of a mad drive, our friends were in the front taxi, their taxi driver nearly knocked someone over on zebra crossing. Check in at reception was very quick & smooth. Our rooms were very clean and tidy, the shower was lovely, we were right near to swimming pool. We could not fault the food, it was good, so were the speciality restaurant’s. The staff in the bars were very good and they remember our drinks & were lots of fun, especially Mr enjoyyyyyy ! Smita on reception (so were the other staff) were so helpful nothing was too much for her, helped sort out reservations when we could not get the same booking time as our friends, nothing was not to much for her. The beach is lovely but the sea is full of coral so you have to wear beach shoes. The gardens were kept well and looked lovely. The only down side to this hotel is they do not monitor people smoking or vaping considering it is supposed to be a non smoking hotel which it says in brochure. I am asthmatic and in the past people vaping in a night club has lead me to lose my voice. My husband put a complaint in on the app about people smoking in the pool/swim up bar and around the pool. We did get an invite to speak to manager about this, which resulted in us being up graded to the elite club. The elite bar area & swimming pool is lovely very quiet and relaxing. The food in the elite restaurant was very good. I have been several Rui hotels and have to say the evening entrainment was very disappointing. The white night the music was poor and they played the kids entertainment music. We went to Mexico/Maldives and they played music for the adults and the night was designed for adults. I filled one of their surveys and the entertainment manager asked to speak to us, he said he would take on board what we said, I hope he does as I thought entertainment after 9 was for adults. Also evening entrainment does not do a two week rota. We did 3 trips North of the island, 5 island boat trip and Safari, they were all very enjoyable. Wished we had done the 8 hour day trip to Safari, we had a private jeep the 4 of us our tour guide was so knowledgeable and made trip very interesting. Boat trip was fun & the rum went down well. North island was good and interesting. These are just my opinions, I would definitely recommend this hotel there was lots of positive things about the place.

As usual this hotel is a true ALL INCLUSIVE PACKAGE with different varieties of food All Staffs very gentle Mr Vivek and the head magement The Bellboy Mr Suraj A Good Welcome at the front office team from Smita, Iris, Mariam, Owen, Kevin and Ana All the Waiters Vania, Savitree, Victoria, Lola,Donella, Vanida Good service from all barmen Lots of entertainment during your stay mainly at night with Yannick, Joannie, Christopher and his team

Just back from the Riu Palace Mauritius and we loved it! We’d booked a basic junior suite but when checking in we were given a free upgrade to a partial sea view room which gave us a great view of the beautiful beach. The rooms were clean, spacious and quiet. The bed was so comfy and we’ve never slept so well on a holiday. The staff in the hotel couldn’t do enough to look after us. You could have any drink you fancied and the food was amazing with plenty of choice. We managed to sample all the 4 restaurants. The steakhouse was my favourite. There are too many great staff to mention them all but Odile at the pool, Solomon and Sarah at the pool bar and Natacha who made the best flat white coffees for me are the 4 who stood out the most. Their cheerful smiles and friendliness were just the best! I would say there are more luxurious hotels on the island but for a friendly relaxed vibe you can’t beat the Riu Palace Mauritius. The best all inclusive holiday we’ve ever had.

Had a pleasant evening stay with great food and drinks. Atmosphere was unique and calm. A special thank you to Mr. Vashish, the bartender at Le Morne Bar, for providing exceptional service throughout my stay. Every visit to Le Morne Bar was a pleasure thanks to his warm hospitality, friendly attitude, and outstanding professionalism. He was always quick to serve, attentive to every detail, and made everyone feel genuinely welcome. His excellent customer service and positive energy truly enhanced my experience and made my stay even more enjoyable. If you're visiting Le Morne Bar, I highly recommend stopping by—you'll receive first-class service from Mr. Vashish.

Overall perfect, Food was good and bar also and all staff was helpful

We came from Spain to Mauritius for our 12-day honeymoon, and the trip was absolutely wonderful. We would happily do it all over again a thousand times. Riu Palace Mauritius is a huge resort with a great variety of activities and excellent dining options. We found it to be the perfect destination for a relaxing holiday, although there are also plenty of activities for those looking for more adventure. The island itself is amazing to explore, with many excursions available. We recommend booking tours through apps like GetYourGuide or directly with local taxi drivers if you get to know one during your stay. Without a doubt, the hotel's greatest asset is its staff. We truly believe this is what sets it apart from many other hotels and destinations. Every single employee treated us with exceptional kindness and professionalism, making our experience even more special. We would especially like to mention (although everyone was fantastic): Nilesh, who works at the Elite Club bar. He was incredibly attentive, always available, and consistently friendly throughout our stay. Joshil, who is always cheerful, funny, and full of positive energy. He made us smile every day. Everyone at the hotel clearly thinks very highly of him—he has a wonderful personality and great charisma. Natacha, who works at the Cappuccino bar, welcomed us every morning with a warm smile and genuine happiness. Roshan, the chef who is usually at the Elite Club restaurant, for his delicious freshly prepared food and his constant friendliness. The hotel is very modern, and the facilities are comfortable, beautiful, and extremely well maintained. It truly offers a unique experience. We stayed in a Swim-Up Suite with a private pool, and it was absolutely amazing. The room is stunning and comes with many excellent additional services. The restaurants offer a wide variety of high-quality food, each beautifully decorated with exceptional service. Every dinner feels like a special anniversary celebration. We recommend booking restaurant reservations as early as possible, as they can fill up quickly, especially at Krystal. We were very happy that we chose the Elite Club option. It provides access to several exclusive services that were definitely worth it, especially the Elite Club restaurant, where the food is outstanding. The Vichyssoise soup was, without question, the most delicious dish we had during our stay. The Elite Club pool and bar were also fantastic, allowing us to enjoy food and drinks at any time without depending on restaurant opening hours. The pool itself is peaceful, intimate, and perfect for relaxing. The only minor drawbacks for us were the wind on Le Morne Peninsula, which can sometimes make swimming at the beach less comfortable. However, if you walk just five minutes along the beach to the right, the coastline curves and the wind almost disappears, making it perfect for swimming. On the other hand, the wind is ideal for activities such as kitesurfing. The other small downside is that we visited during the Mauritian winter, when the sun is lower in the sky. Because of this, our private swim-up pool didn't receive much direct sunlight, so we didn't use it as much as we expected. Fortunately, the hotel's main pools are very sunny, and the water temperature was absolutely perfect. We would definitely come back. Mauritius is an incredible country for this type of holiday, and in just one week you can enjoy both the hotel and discover the island's main attractions. It has been an unforgettable experience

Had a wonderful time on my solo trip. The hotel is beautiful and i love that it accommodated people on wheelchairs. The food is amazing and the staff is reall amazing, would like to especially mention the following staff who made my stay so beautiful Lachmi (reception) Solomon Bisi Faidat Joy Anooop Alexis PIERRE Oceane Please do bring water shoes, thr peace is quite rocky. And make sure you enjoy the entertainment offered daily.

good day, we really enjoyed our stay at the hotel. staff were extremely friendly; food was great and the location suited us perfect. stunning lay-out!

Brilliant hotel stayed here as 2 couples, the hotel is immaculately clean everywhere. The staff are amazing I see people single out individuals but I honestly couldn’t fault any of them very attentive and lovely people. Food was good ,huge variety at every meal in the buffet and used all specialist restaurants too, Personally didn’t enjoy mains in Indian but that’s my own personal taste as the starters,butter chicken and paneer curry were amazing. We fed back regarding the mains and was asked if by the restaurant manager the next day to discuss our feedback, Supposed to be a 4 star but better than a lot of 5 stars I’ve stayed in. Rooms very clean and spacious . Very enjoyable stay at an excellent hotel and can not give all staff enough credit from reception , reception bar , restaurants to pool bar every single one of them were amazing.

We had a wonderful stay at Riu Palace last weekend. Mariam at the reception was very friendly and did our check in with a great smile. This is my second time to the Hotel. I have been in April 2026 with my sister. Smita was very helpful at the reception. What stood out the most was the staff. Everyone was friendly, attentive, and always willing to help with a smile, which made the experience even more enjoyable. On the entertainment side, Christopher and his team was amazing. A hige kudos to them to be able to work especially in sun. Overall, it was a fantastic experience, and I would definitely recommend Riu Palace to anyone looking for a relaxing and enjoyable getaway. I look forward to visiting again! 😊

We enjoyed our stay at Riu Turquoise very much. The hotel is clean. Located at the wonderful Le Morne peninsula with direct beach access. Best food and lovely team at the steakhouse.

Our stay began on a very disappointing note due to poor communication and a complete lack of accountability from the hotel. Prior to our arrival, my mother was in regular email contact with a member of the reception team. As we were travelling with an 88-year-old family member and a pregnant relative. The day before arrival, she was reassured that everything was arranged and was even told there would be a "surprise" and an upgrade waiting for us. Unfortunately, none of this proved to be true. On arrival, we were told no such arrangement existed and were asked to pay an additional Mur 7k just to secure one ground floor room. When my mother showed the email correspondence, the reception manager insisted that the employee named in the emails did not work at the hotel, despite clear evidence to the contrary. What was most disappointing was not the initial mistake, but the way it was handled. Our concerns were repeatedly dismissed rather than investigated, leaving us feeling ignored and frustrated. What made the situation even more concerning was the hotel’s response after our stay. Following my mother’s formal complaint, management acknowledged that the employee did in fact work at the hotel, highlighting a serious breakdown in internal communication. While some arrangements were eventually made during our stay, they came only after we raised our dissatisfaction and did not feel like the proactive goodwill gesture later described by management. Mistakes can happen in any hotel, but what we experienced went far beyond a simple error. The lack of ownership, contradictory explanations, and unwillingness to address our concerns honestly fell well below the standards expected of a hotel claiming to offer quality hospitality. Several family members travelling from France, South Africa and Belgium shared the same experience and disappointment. By the end of our stay, confidence in the hotel had been completely lost. For us, this was not a question of facilities or room categories, but of trust, professionalism and respect. Sadly, the hotel failed on all three counts. We left feeling frustrated, misled and deeply disappointed. Given the price paid and the level of service received, this was exceptionally poor value for money. We would not return under any circumstances and would strongly discourage others from choosing this hotel.

Overall, we had a wonderful stay from the 28 May to 01June 2026. A special mention to Mr. Suraj, who went the extra mile(s) to offer incredible service and constant presence. Thank you to all the teams involved in making our stay an incredible and unforgettable one

From the moment we arrived until the day we reluctantly checked out, Hotel Riu Palace Mauritius consistently demonstrated what genuine hospitality looks like. Through the RIU Class programme, we were able to secure exceptional value for our stay. However, what we experienced went far beyond value for money. The scenic drive towards Le Morne and the hotel itself is majestic, creating a memorable first impression. Little did we know that it was only the beginning of what would become an outstanding experience. What impressed us most was not a single feature or service, but the consistency of excellence across every department. Whether interacting with reception, housekeeping, restaurant staff, bar teams, maintenance personnel, entertainment staff or management, every team member contributed to an environment where guests felt welcomed, valued and genuinely cared for. Based on our experience, I believe the hotel's fifth star is very much within reach. A special mention goes to Lachmi, Krishna and Mohit from Maravanne Bar, as well as Ludovic and the wider Food & Beverage team. These individuals are outstanding ambassadors of RIU's journey towards excellence. Their professionalism, warmth and attention to detail elevated our stay even further. Their ability to anticipate guest needs, remember preferences and engage with sincerity reflects a customer-focused culture that is clearly embedded throughout the organisation. The property itself is beautifully maintained, with excellent cleanliness standards, comfortable rooms, a variety of food options and a relaxed atmosphere that perfectly complements the stunning surroundings of Le Morne. The attention given to both the facilities and the guest experience is evident throughout the resort. What truly sets this hotel apart is that service excellence does not appear limited to a few exceptional individuals—it is woven into the culture of the organisation. A further special mention to Ludovic (Food & Beverage), whose leadership and visible commitment to guest satisfaction stood out during our stay. Achieving this level of consistency across an entire operation is difficult and deserves recognition. The music and entertainment added positively to the atmosphere, while noise levels remained well managed throughout our stay. Apart from the 6:05 a.m. fire alarm test which woke us a little earlier than expected on a Monday morning, there was very little to fault. Thank you to the entire team at Hotel Riu Palace Mauritius for creating such a memorable experience. We arrived as guests and left feeling genuinely appreciated. We look forward to returning. Luxury creates expectations. Exceptional people create memories. This team delivered both. Thanks from Pulluvee and Ansen - Room 3112 - you made our anniversary and the missus' birthday very special.

Great experience! I totally recommend this place. The service of Mr. Vashish was absolutely amazing!

Hotel was spotless clean staff were very helpful . Buffet food was on occasions cold not much variety. Special restaurants within hotel were excellent. Special thanks to Suraj Mauricio (hotel porter. ) for his kindness and service Nothing was too much trouble for him. He made us feel most welcome .

We had a great holiday in Riu Palace due to the fact that the staff made the holiday. Never have I met such lovely staff 5 🌟 to you. From the cleaner, gardeners, restaurants & bars, animation, all terrific. Would not be nice of me to single one out, as they were all great. Lucky manager I’d say. Food was also very good, buffet, Crystal & Bangalore were used & 5 🌟 imo. My apologies to anyone missed.

Absolutely excellent stay as always. Extra special shout out and mention regarding the above and beyond service with attention to detail from Vikish babajee (Assistant Front office manager Riu Turquoise) and Syed Zaheed (Assistant General manager)... It was an absolute pleasure to stay at your hotel.l and we will hopefully return again Next year after visiting ur new Phuket Hotel Hoping Vikish is adequately rewarded for the continuing support he gives not only the client but staff members alike, and hope to see him progress up through management as he justly deserves.

Riu Palace Mauritius did not disappoint us in any way. The hotel enjoys a fantastic location and is exceptionally well maintained throughout. Guests have access to the sister property, but in our opinion, there is little reason to leave the Palace, as it offers everything you could need for a relaxing and enjoyable holiday. The resort is conveniently located about an hour's drive from the airport. Our room was spacious, comfortable, and modern, with clear signs of a recent renovation. The entire property was kept spotless throughout our stay. The dining experience was one of the highlights of our holiday. The buffet restaurant, La Riviere, offered an impressive variety of dishes and consistently excellent service from breakfast through dinner. The seafood selection was particularly outstanding, with the lobster proving to be especially popular. Of the à la carte restaurants, Krystal was our clear favourite, although we enjoyed all of them and found the food quality to be very good across the resort. The bars offered a wide selection of cocktails and premium spirits. We spent many enjoyable evenings at the main lobby bar, Le Morne, where the service was truly exceptional. A special thank you goes to Pieere, who was professional, attentive, and always welcoming. Vanish also deserves special recognition for providing excellent service throughout our stay. The only area that fell short for us was the Waterfall swim-up bar. While the drinks were good, the service felt average compared with the high standards found elsewhere in the resort, and we found Sarah to be less welcoming than other staff members. We were also disappointed to learn that bingo has been moved to an online format, as it takes away some of the fun and social atmosphere that traditional bingo provides. On a more positive note, the Cappuccino Bar was fantastic, serving excellent coffee along with a delicious selection of cakes and pastries. The beach was beautiful, with crystal-clear water and stunning views. However, we would strongly recommend bringing water shoes, as they are essential for comfortably entering the sea. Overall, we had a wonderful stay and would happily return to Riu Palace Mauritius. The combination of excellent facilities, outstanding food, beautiful surroundings, and the exceptional service provided by most of the staff made for a memorable holiday. We would highly recommend this resort to anyone considering a trip to Mauritius.

Beautiful hotel! Service top notch. The buffet was incredible. You have so many choices plus other restaurants à la carte however you need to book very well in advance at the moment of booking your hotel. We’ve booked the elite club and it was great choice

Lovely hotel right on the beach. Some activity around the pool but not intrusive.Rooms a good size .Comfy bed.shower ok.Restaurants were very good ,a varity of food to pick from. staffHotel area very clean with gardeners always busy doing gardening things. We found the service to be very good,attentive staff,never had to wait too long for a drink. Beer drinkable.Cocktails quite good. Staff were always cheery and always said good morning/hallo.

Me and my partner have recently just got back from here. The atmosphere is absolutely stunning , ALL staff very friendly made you feel welcome. The only downside would be the buffet which has a lot of variety but kind of the same everyday. The Indian restaurant food was not as good as we would have expected. Steakhouse was by far the best but disappointed when we came to realise we could only book on restaurant once per stay. We would have liked to of ate there at least twice but unfortunately only once per restaurant is a bit of a kick in the teeth. Another major problem there is not enough toilets!! Having to walk all the way back to the lobby when your at other facilities is not good. Also it would have been a good idea to have toilets in each of the restaurants but unfortunately they are not any. The shop on site is really expensive , a lady noticed there were selling a clothing she recognised from Shein but I can not be sure if that is true. Go the local supermarket for souvenirs they are a lot cheaper. Beach is rough on your feet. Entertainment is not that great we would have liked to of seen more of it as it doesn’t go on for long and then music just plays. Rooms were cleaned to high standard everyday. Overall the views and staff are amazing but we would have expected more from this place considering the price. We enjoyed our stay to an extent but will not return again.

Superb location, with a private beach. The pictures of the hotel and grounds don’t do it justice, it’s much nicer in real life. No stray dogs roaming anywhere on the beach or hotel which was a must for us as I have a phobia. Entertainment every night with DJ until midnight. Really safe secure beach prom and just a swipe through a secure door to get to access the hotel next door (again all included). Great lounge singers pre dinner. Lively day entertainment too with free water sports. Amazing staff, always with a smile and even remembering your drink order. Although à la carte options were good, buffet was honestly best we have experienced in an all inclusive. Lobster / Steak etc. We also stayed in a £700 a night luxury hotel in the north as part of our trip and by far enjoyed Riu more. It is a really fun hotel not just for couple In their 30s like us but for large groups and especially families in hotel next door. There is something for everyone. The steakhouse was fully booked for our visit but only here for 5 days so hoping we will get to try next time. We loved our experience and will be back. Thank you for special memories.