Riu Buenavista

We had a very pleasant stay at Riu Buenavista. The hotel is very modern, with a chic design, offers plenty of facilities, and caters to different needs. Accessibility - it is fully accessible, with even a chair lift for the infinity pool. We stayed in an adapted room, and it was absolutely fantastic. The size was perfect. Cleanliness - the room and general hotel cleaning is superb; however, it would be nice if the sunbeds and glass around pools were also cleaned to the same standards (they were not touched at all during our stay as we always positioned ourselves in the same spot so could see the same stains day after day). Food - we ate all breakfast and lunches at the Atlantico, which became the Grill speciality restaurant in the evening. We ate most of our evening meals there too. The choice of food is great. Some reviews stated that the food was repetitive. This is somewhat misleading, as the number of options means you can have a different meal each day. I was glad that options were repeated throughout the week, so I was able to have my favourite dishes like squid or steak more than once. The hotel caters well for gluten intolerance and other food allergies. Alcohol - the wine was very good, so I enjoyed it enough. Staff - everyone is nice, attentive and hardworking. Big shout-out to Vanessa - the best staff member of them all. Riu Party - now I understand why people like it so much. We always stay in the Playa Paraiso area; however, this was our first stay at Riu, and we will definitely stay here again when we return to Tenerife.

Hotel Riu Buenavista is a beautiful hotel with good service, tasty buffets, and beautiful rooms. Just one thing to complain about: people are already putting towels down at all swimming pools before dawn. After nine o'clock, you won't find a place anymore. Annoying! Why isn't the management acting?

It is my second stay at this hotel and I can only speak wonders and not find any fault; we were traveling as a family and upon arriving at the front desk, we asked if there was a possibility of being near each other's rooms and they gave us rooms right next to each other, the entertainment was perfect, what a great team you have, the cleanliness was perfect, in all areas, common areas, pools, and the room, the breakfasts, lunches, and dinners, with an exquisite variety, I don't know how there are guests who criticize it, the Party, impressive, I will repeat on more occasions, and I recommend it without any doubt, thank you and we will see each other again.

Location - poor, unless you want to walk far in really hot weather. we stayed in the hotel for 2 weeks. Rooms - the rooms were cleaned regularly however we had a massive ant problem in our room, all over the floor, in the wardrobe and even in the bed. Multiple times we had to go and get our keys reprogrammed because they would just not work. (no they were never near any phones or electronics) Food - Multiple times we saw raw food. raw pork, meatballs, fish. on more than one occasion. the food was nice however, not much variety, we were there however for 2 weeks, so what you'd expect for an all inclusive buffet. Entertainment - shocking. the entertainers gave the vibe they didn't want to be there, it felt like it was more of a chore than a passion. the would completely blank you any time you walked past them. the shows were samey and unorganised. the only thing we cannot fault them for the parties, they are amazing. music a mixture of older music and newer music. it's just a shame that everything in between was poor. we had a really lovely holiday, but not because of this hotel. we wouldn't return

We as a family of 3 had a lovely time . Hotel really modern and clean with good facilities. We had a 2 bedroom room , very spacious with air con in both bedrooms, sofa in each room with tv and separate wardrobes . Fridge in 1 room with tea and coffee facilities. Some of the entertainment could be better but better policing of smoking and vaping areas needed as some people decided to smoke and vape wherever they liked . Pools were clean and policing of adult only pool was excellent. Food good , especially liked the Atlantic’s restaurant as less busy but still good choices. Lovely views and promenade for walking . 20 minutes from airport .

We have just returned from a lovely stay at Hotel RIU Buenavista and overall had a fantastic holiday. We booked two rooms – a two-bedroom family room and a double sea view room. Before travelling, I emailed the hotel to ask if our rooms could be next to each other. Although they weren’t directly adjacent, they were only a few doors apart, which was absolutely fine. The family room had a beautiful sea and pool view, while the double room also had a lovely sea view. Both rooms were spacious, spotlessly clean and had a fridge. The fridge isn’t stocked with drinks or water, but you can easily collect bottled water (and milk if needed) from the lobby bar. The Wi-Fi throughout the hotel was excellent. The pools were lovely, with our favourite being the one overlooking the sea. The pool bar next to it was a great place to relax, offering stunning views and a lovely atmosphere. The hotel also has a small rocky beach with direct access. We only visited it once, as we spent a day at the beach in Costa Adeje, which we preferred. However, we’re more pool people anyway, so this really wasn’t an issue for us. The biggest downside for us was how busy the hotel was. Like many reviews mention, the sunbeds were mostly gone by 8am, with people reserving them from around 6am. It was also difficult to get seats for the evening entertainment. On several nights, members of our family had to take it in turns to eat so we didn’t lose our seats for the shows. The White Party was brilliant and definitely one of the highlights of our holiday. There was also an England football match being shown during our stay, but despite the lively atmosphere elsewhere in the hotel, we couldn’t hear any noise from our room, which was great. The hotel is built on a hillside, so there are a few inclines, but we found them manageable. There are a handful of shops, bars and restaurants around a 10-minute uphill walk away, and a taxi to Costa Adeje cost around €20. Check-out was at 12pm, but unfortunately our transfer wasn’t until 8pm. The hotel doesn’t have dedicated changing facilities for late departures, so we had to get changed in the public toilets, which was a little disappointing. The food was typical all-inclusive. It was quite repetitive, but there was always something available and we certainly never went hungry. I would have liked to see more vegetarian options and a better selection of fresh fruit. Ice cream is only available from the scoop stations in the restaurants rather than at the pool bars. The cocktails were fairly limited and the ones I tried were quite weak and very sweet, although there was plenty of self-service beer, wine and soft drinks available throughout the day. The only other small disappointment was that there wasn’t a pool table, as that’s something our family enjoys on holiday. The staff were all incredibly friendly and hardworking, and they really helped make our stay enjoyable. Overall, we had a wonderful holiday and would definitely return to RIU Buenavista. If we came back, I would request rooms in the same area of the hotel with good views, as some parts of the hotel seemed to have much nicer outlooks than others. That said, I know that won’t matter to everyone. Despite a few minor negatives, we thoroughly enjoyed our stay and wouldn’t hesitate to recommend this hotel.

Lovely hotel and most staff were nice apart from a lady working at the lobby bar who was extremely rude and had no manners

This is the first hotel we have ever stayed at where the entertainment stage is outside in the centre of the hotel. Normally there is an auditorium or a place away from the centre of the hotel, so if you do not wish to watch the entertainment then there is a place for those that do. Here, you cannot escape the evening entertainment, because even though you cannot see it, you will hear it. There is nowhere quiet to sit and relax on an evening, because the sound from the stage booms across the property.( A couple of people told us they couldn't hear the noise as they had rooms facing outward of the hotel, not pool facing). The Friday night party nights are even worse, I don't think anyone in Playa Paraiso goes to bed before 11 PM because of the noise. If you love BOOM BOOM BOOM music blasting your eardrums til 11pm then it's great, if not, its a nightmare. The food is average, not great, not bad, but not much choice and the same things every day, for instance the pasta station serves the same 2 dishes every day, bolognaise or a cream sauce. If you like burgers chips and hot dogs every day then this is the place to come We found the grill restaurant for dinner the best, the Italian was terrible, the Asian was ok. Whoever decided to place the toddlers pool close to the adults only pool needs firing, all day, all you can hear are kids screaming or crying when adults who are trying to escape from kids are relaxing If you want a relaxing holiday, this not the place, if you want to join in with the entertainment team and watch different acts on an evening then its ideal. Already booked 2 more holidays to our favourite 4 star in Lanzarote, which is head and shoulders above this place

Having stayed at other Riu properties before, I have to say that Riu Buena Vista was quite a mediocre experience and unfortunately fell short of the usual Riu standard. Here is a breakdown of our stay: -The Food: The food variety was very limited and got repetitive quickly. A major issue for us was the heavy focus on pork dishes. Worse, many dishes were not properly labeled, making it impossible to tell if a meal contained pork or beef. For religious guests or anyone who doesn't eat pork for dietary reasons, this is a big problem and makes dining very difficult. -Location & Transport: The hotel itself is in a beautiful location, but it is highly isolated. It is a real shame that the hotel no longer offers a shuttle service to Costa Adeje or Playa de las Américas. Without a rental car, you are basically stuck, as there is no transfer or shuttle provided by the hotel to get you out of the area. -Pools & Sunbed Wars: On a positive note, the pool area is beautiful. There are 5 pools in total, including a kids' pool and an Adults-Only pool (where staff actually checks that no minors enter). However, the "sunbed wars" are terrible here. Guests start reserving loungers with towels at exactly 7:00 AM, and most of the good sunbeds are gone right away. When you are on vacation, you actually want to sleep in, but that is impossible if you want a decent spot directly by the pool. - Rooms & Housekeeping: The rooms themselves were generally clean. However, we had a very annoying experience with housekeeping one day. We were out of the room the entire day, but it hadn't been cleaned by 4:00 PM. When the cleaner finally arrived so late, we had our own plans and couldn't leave the room anymore. I find it quite rude that they couldn't manage to clean the room within a 5-hour window. - Staff & Entertainment: Aside from the housekeeping issue, the rest of the staff at the reception and in the restaurants was very nice and friendly. Also, the hotel's entertainment and animation programs were good and kept us entertained. Summary: Beautiful grounds, nice pools, and friendly staff, but the poor food labeling, lack of transport, sunbed stress, and unreliable housekeeping mean we probably won't be returning.

Cannot fault this hotel loved everything from start to finish. Rooms clean and spacious, 2 bedroom room was amazing for my 2 sons with big balcony. Food was gorgeous visited the 3 à la carte restaurants all amazing but if I had to choose I would say the Italian. Staff very friendly maid service everyday, Very disabled friendly my son in a wheelchair and could get everywhere there are a few steep hills elderly may struggle. Entertainment spot on they never stop all day Rui neon party was fabulous. Sunbeds where taken very early you would find it hard if you like to get up a bit later. Overall would highly recommend. Our second stay

We arrived a couple of days ago and were shown to our 2 bedroom room. It's a nice room with great views, but unfortunately the drains smell constantly, and I had to buy an air freshener to get rid of the smell. We are a family of 3 and paid for 3 people, but our balcony only has 2 chairs. We've asked many times for an extra chair, but this seems to be beyond the capability of this hotel. We were told at reception they were "waiting on a new delivery of chairs". This is total nonsense and there are literally hundreds of chairs around the hotel they could have given us. Management, we've another 8 days at your hotel, surely you can sort this out?

hello next tourists I was in June, as a couple. It is a large and beautiful resort As a suggestion I recommend you to make a reservation at the 3 a la carte restaurants The food is ok but sometimes the preparation was not to my taste and then I had a back up reservation at one of the restaurants. (Free as many times as you want) Pro: diverse drinks free a la carte restaurants close to the sea, beautiful view large and clean rooms Less pleasant: many elderly people little music/quiet in the hotel (considering that you are on vacation) Overall I recommend this hotel Ps: A great asset and thank you very much..... you can benefit from all the hotel facilities even after check out (I had a late flight)

Reading some of the reviews, I wonder if we stayed at a different hotel. This Riu is very typical of their 4 star offerings, its not a Palace hotel and its doesnt claim to be one Playa Parisa is a quiter resort around 30 mins from the airport. Small shopping centre, handful of bars / restaurants and shops but not as busy as other resorts. As is common in Tenerife, hilly in places and while things are accessible for those with mobility issues, you need to put your back into some of those hills if you are pushing a wheelchair/ pushchair. Food was very typical 4 star Spanish and similar to other Riu hotels. Breakfast and lunch can get a little same, but there isn't many ways you can present a breakfast or lunch to be honest. Dinner, the main buffer offered a good selection of cooked meats/ fish/ vegetarian/ rice/ pasta/ pizza - its hard to see what was missing. If you never leave the hotel to eat, clearly 14 days of buffet food will be repetitive. There are 3 speciality restaurants, although still buffet offered a slightly different menu from the main buffet , albeit didnt change The hotel is large, multiple pools and multiple "blocks" in what appears to be a common design in the Canaries. Many rooms have a sea view . Sunbeds, we always had a sunbed, yes there are many who put towels down at silly o'clock, but genuinely during our stay you could get around any pool until 7 to 7.30ish. Space got limited, especially shade, but there were still beds at 8ish. In fact, if you are a sunworshipper, beds were available virtually all day. Maybe the hotel should reflect on offering more umbrellas, wouldnt cost Riu huge sums and would offer a better experience. Entertainment was good, with a party night on a Friday. Not my thing, but certainly available. A number of bars dotted around with self service soft drinks, beer and wine and the bars offered a service. Queues could build, especially if the hotel allowed the self service stuff to run out - which did happen. Room was excellent, clean and with good air con. Tea and coffee. Couple of plugs and some USB sockets, so if you are device hungry, you may want to take a charging hub Would be go back...definitely

We came in May, covering the half term. Hotel is very clean, rooms very spacious. We had a 2 bedroom family room and had plenty of space. Only downside with the room is despite the balcony being very big we only had 2 chairs which meant we all couldnt sit outside together. Pools are saltwater and we had no issues finding beds. Drinks are very nice including the cocktails. They will happily make you other cocktails if they know how to and have the ingredients. All the staff were friendly and I was impressed that you could get bottled water for the rooms. Entertainment was okay. Kahoot was a fun and the Riu party was incredible I was very disappointed in the food. Despite there being 3 themed restaurants, a snack bar and 2 buffet restaurants i found the food very bland, repetitive and poor quality at times. One occasion the chicken was raw and then my daughter found a worm in her jacket potato she had at the grill restaurant. Now I understand potatoes are grown in the ground and this is a risk, however this jacket potato was pre cut before in the buffet tray so I would imagine this would have been seen but it was still served. Unfortunately despite all the other amazing parts of this hotel the food has put me off returning here.

This is a large hotel with more than 500 rooms. The rooms are clean and fresh. The outdoor area is also very large, with four swimming pools. The location on the edge of a cliff overlooking the sea is also great. But incredibly, it is almost impossible to find a sunbed with a parasol or under a sail for shade after 8am. On our first day we were naive and vent out at 10.00 o clock. We looked around all four pools and 100% of the sunbeds were reserved, but only 10% actually in use… The towel mafia had already been out and occupied absolutely everything. Many of the occupied sunbeds were empty for hours, while other desperate guests were walking around looking for a place. So we had no other choice then to join the towel mafia… During the rest of our stay we saw sunbeads reserved from before 9.00 o’clock clock but not in use for the hole day… Until the hotel manages to find a solution to this, I will not give a higher score. After all, you come here to be out in the sun and swim. It is hopeless when many chairs are empty with towels for much of the day. When you ask the lifeguards about this, they answer that the management has instructed them not to remove the towels from these sunbeds. This is despite the fact that there are clear signs in several places in the area that it is forbidden to reserve sunbeds. Please Riu, do something about it!

Just come back from an totally relaxing 10 day break booked with TUI Warm welcome on arrival comfortable room Something for everyone every meal plenty of choice Location in perfectly located for shops supermarkets and very good bus service Really couldn’t fault anything A special mention to the lovely Elizabeth at the outdoor bar Such a bubbly lady Enough high standard of entertainment as always with the riu chain Highly recommend a stay in the benavista

Went as a family of 3 with an 8 month old on our first holiday! Was a great week. Pros: - On average, good entertainment with good production - we enjoyed the quiz’s most nights and the weekly RIU party on Fridays is mega! (Loud though so be warned!) - Really friendly and helpful staff - not a single bad experience across the week. - Good pools! (5 of them) - Well kept grounds and public spaces (i.e toilets) are kept really clean which is great to see. - Good ‘snack’ food and drinks for poolside which are help yourself. Burgers/Hotdogs/Chips and all the trimmings. With Amstel and Cruzcampo Radler on tap. - Great bar service throughout the week, could tell a couple of the staff were new-ish and they were great. - No smoking around the pool which is a bonus. - Is a big hotel but never felt too busy. Cons: - Lack of coffee! Only instant sachets in your room, and only place to get one before 10am is the main lobby bar. Only serve filter at breakfast. - Food options: breakfast (and main buffet in general is lacking abit) - always the same and not much for younger kids (we just wanted some varied fruit for our son). It was very hit and miss, some nights brilliant, some very lacking. Themed restaurants are all buffet. Although Italian and Asian meals were good and can book multiple times. - No water in rooms, have to pick up from main lobby. - No shop or additional amenities on site - Definitely have to have towels out reserving sunbeds by atleast 8am to get half decent spots! - VERY hilly, struggle with a pram up the hill that runs the length of the hotel, if you have mobility issues it may be a problem!

Hotel Riu Buenavista A lovely Riu hotel of high quality, that was refurbished about 3 years ago. It caters for about 1500 residents, so very big. Beware if you have mobility difficulties, the area in and around the hotel is very hilly. The hotel itself is on hillside leading down to the promenade. There are steps and ramps going down to different levels of accommodation, swimming pools, restaurants and bars. Staff: I must compliment the staff, very helpful and courteous. These people really make you feel welcome and are a bonus to having a great holiday. The Climate: the weather was perfect in early June warm in the the day 28°c and lovely and cool in the evening with a nice breeze. Accommodation: The bedroom we had was immaculate containing everything you would expect: Air-Con with ceiling fan, a free security box, walk in shower, en suite washroom and toilet, tea and coffee making etc., There were 2 USB charging sockets at side of the bed. Restaurants and Swimming Pools: There are a choice of 5 swimming pools, many bars and snack bars throughout the facility. There are 4 restaurants including a Grill, Italian and an Asian, you can visit the specialty restaurants as many times as you want during your stay if there’s availability. All the drinks we tried were good but were local brands, the draught beer was Amstel. Free bottles of water are available from the Lobby bar, just help yourself. One slight disappointment was the quality of the food, pretty basic all inclusive fare, some days better than others, again this is subjective. As in most all inclusive holidays the buffet meals get a bit repetitive. If you like an English fry up breakfast then you will be happy, Nice eggs of your choice, unsmoked bacon, good baked beans, grilled tomatoes plus all the other accompaniments, the sausages looked like boiled hotdogs but tasted nicer like a pork sausage. In the Lobby there’s a late night snack bar serving from 11pm, burgers, hotdogs and sandwiches. Tip for lunchtime: we found the Atlantico Restaurant better than the Yaiza restaurant at lunch, quieter, less hustle and bustle and better food, just a little further to walk down the ramp. Entertainment: The entertainment was very good starting at about 7.30pm with live music, followed by children’s entertainment Kahoot, after 9pm the main act performed the evening finishing with karaoke or music. Once a week on Fridays they have a party night alternating between a White and Neon themes, great fun for all ages. One disappointment about the entertainment was the early finishing time, most nights about 10.30pm which on holiday is early. On previous visits to Riu hotels they usually finish with a DJ playing pop music until after 11pm. Some of the evening entertainment was as follows. An Acrobatic Troupe Comical “Symfunny” husband and wife duo Michael Jackson Tribute H.A.L.T a tribute to the Earth A Karaoke night. An Acrobatic Circus. Overall a great hotel and holiday ideal for couples and families. I would thoroughly recommend it, good value for money.

We arrived late evening and were pleasantly surprised at the size of our room on check in which had 2 large bedrooms and large balcony. The room and hotel itself were spotless and general setup of the hotel well laid out with plenty of pools around the hotel to cater for everyone. The food was of good quality for a hotel of this size for all inclusive. In addition to the main buffet restaurant there was also 3 themed buffet restaurants which you had to book (Asian/Grill/Italian). There was also the option of having breakfast at Atlantico offering a quieter alternative over the main restaurant. Service from the staff on the whole was very good especially given how busy the hotel was. There were a few times when plates weren’t collected etc but understandable given how busy it was. The main highlight of the week was the hotel entertainment. The effort and energy the whole team at Riu Buenavista put in, made for some great evenings & nights, from the mini disco which our 18 mth old loved to the Neon Party on our last night. The only slight negative we experienced came on our check out date as we were unable to secure a slot for the courtesy room after being badly advised by a member of the reception team the day before checkout. Overall we had a lovely stay at Riu Buenavista making some great memories with our little one. Would certainly recommend this hotel and will be back in the future.

Everything was perfect. It was my birthday whilst staying at the hotel, the staff left a bottle of champagne and a birthday note which was a nice touch. We ate at three locations and all were lovely with plenty of food and choice, however this didn’t stop everyone darting around. The only thing that let dinner down was that whilst eating at the grill house, there was also a hen party which made it a bit boisterous. You did not have to queue much for the drinks and there were plenty of choice. There was plenty of entertainment throughout the day at the pool as well as on the main stage in the evenings. Although we did not get a late check out we were given a courtesy room to shower. The hotel was very clean throughout and all staff were friendly and helpful as well as hard working. The rooms were large and spotless. If you want a lounger next to the infinity pool, I would suggest setting your alarm for 6.45 as by 7. 15 they are all gone. The hotel is only a short distance from a pebble beach, which if you enjoy snorkelling you will see lots of fish. Look out for the canary damsel as I was lucky enough to see 2. There are shops close by should you need anything, my partner forgot his phone charger and we were able to get a new one. Considering we were all inclusive, we did not get bored or fed up of the food as there was just so much to chose from. The burgers from PePes were amazing. I would stay at this hotel again and would recommend to anyone.

Really good hotel. Very well set up with plenty to do. Kids club was a hit with the kids which then gave us a few hours off throughout the week! Staff were fab and the whole hotel is spotless. Location isn't great but if you are looking for a holiday to stay in the hotel then it's perfect. We went to Adeje one day on the bus which was £8.50 for 4 of us and a taxi back was £19 if you did want a change. Me and my wife have been to loads of Riu hotels including a few palace's and the food and drinks here were very good. Plenty to choose from and something different everyday. Were the drinks/cocktails abit weak? Yes, but were there drunk people making a nuisance of themselves? No. We did have one issure, Raw chicken, twice! Once from the main buffet and the other from the Grill restaurant. It's a large, busy hotel and cooking for the amount of people is not an easy job but this definitely needs to be addressed by the hotel. It wasnt just slightly undercooked it was completely raw in the middle on both occasions, luckily we cut meat up for our young children and noticed it before eating it but this could easily ruin someone's holiday. I know hearing the words 'raw chicken' isn't great but this can and will happen in any large all-inclusive hotel. Would I stay here again? 100% but I would check the food is cooked before eating! Fantastic holiday and other great experience at a Riu