Rimondi Boutique Hotels

Once we found the hotel in the maze of the old town we were not disappointed. Beautiful buildings renovated to a high standard. The staff at the hotel were extremely friendly and helpful, working hard to ensure that each guest has the best experience. Kostas was very friendly, funny, and very attentive. Along with fairy making some great cocktails!! The hotel has its own cat Betty who is very cute. Great location and would definitely return.

The hotel is situated in a great location in the centre of Rethymnon old town close to many excellent restaurants and bars. The picturesque old port is only a short walk away -again with some great restaurants and bars. The hotel is located in the pedestrianised old town so there is no immediate access by car - so you will have a 5 -10 mIn walk with your suitcases. Parking around the town (with a hire car) can also be an issue but with a bit of patience and some circling free parking can be found - over by the bus station/stadium and down near the beach. Staff at the hotel were very friendly and helpful. Not giving it 5* was mainly due to the breakfast service which could be improved and would benefit from a manager. During busy periods - items on the buffet frequently run out and have to be requested resulting in a bit of a wait. It needs someone regularly monitoring the food and refilling the items. No record is taken of who is in attendance which could also be exploited. We had a lovely stay here but in our opinion it is now in need of some improvements in order to remain among the Small Leading Hotels of the World.

We were visiting Rethymnon for a wedding and are so glad that we chose this hotel to stay in. It is a beautiful and serene space, down a side street from the bustling main town but so quiet and tranquil that it is possible to truly relax. We were greeted with welcome drinks on our arrival and, while we enjoyed those, the staff took our bags to our room and then, when we were ready, personally escorted us back there to make sure all was to our satisfaction. A really lovely gesture that we appreciated. The rooms are all different and we particularly loved our room at the top of the hotel with wonderful views over the town. The cleaning staff obviously take a pride in their work and the rooms are immaculately clean. The bed was so comfortable and we slept very well. Breakfast is a delicious and unhurried pleasure in the beautiful courtyard and the two pools and the bar, in their gorgeous surroundings, ensure that, should you wish, you could happily spend all day at the hotel. However its central location does mean that exploring the vibrant town is very easy and almost a must. The staff deserve a special mention as they are wonderful. Nothing is too much trouble, they are attentive, thoughtful and happy to suggest places to visit and things to do. A special mention for Kostas who was always ready with a smile and an offer of help and Evangelia who went above and beyond when we needed help to mend some sunglasses. We look forward to returning to this beautiful hotel in the near future.

Visited to celebrate my husband’s 60th along with our daughter and son in law. The location is fabulous, Rethymnon Old Town is stunning and this hotel is slap bang in the prettiest part. Some minor noise from the street but not late into the evening, my husband wore ear plugs although i didnt find it invasive. Two smallish pools beautifully presented as an oasis in a bustling town. Rooms were immaculately clean, the cleaning staff all friendly and clearly took pride in their work. The wonderful manager Yiannis pulled out all the stops to provide rooms close to each other, each with a charming little balcony overlooking the courtyard. (Superior doubles rooms 204 and 205). He genuinely could not have been more helpful. Extra special mention to Kostas who was constantly helpful and attentive, always quick with pool towels, iced water or a corny joke. There was not a single member of staff who didn’t make you welcome, recruitment and staff training is obviously taken very seriously. Fabulous breakfast buffet, thoughtful welcome gift and a sassy cat called Betty added to what was a wonderful experience in a beautiful place.