RED CASTLE HOTEL

Yesterday, my wife and I celebrated our 4th wedding anniversary, and we decided to stay at the Red Castle Hotel. Before our stay, I spoke with the Front Desk Manager, Ms. Rolla, and informed her that we were visiting for our anniversary. She kindly upgraded our room and also offered a complimentary dinner, which was a lovely gesture. Upon arrival at the hotel, we were warmly welcomed by the front desk associate, Ms. Anam, who greeted us with a smile and offered us welcome drinks. When we entered our room, we were truly impressed it was excellent, very comfortable, and well prepared. In the evening, we went for dinner at the Desert Rose Restaurant, where the team surprised us with a beautiful and delicious anniversary cake at our table. A special thanks to Senior Server Ms. Jinen and Junior Server Mr. Bipin for their outstanding service during dinner. They were attentive, polite, and made our evening even more special. Overall, our stay was beyond our expectations. The hospitality was truly top-notch, and every team member made our anniversary memorable. I highly recommend Red Castle Hotel for a special occasion or a relaxing stay.

The hotel is full of insects and cockroaches, the smell is too bad and the sheets are smelly and dirty also the bed are not comfortable at all, it should be 1 star motel

We had a great stay last weekend and happy to say that we all enjoyed our stay at this hotel. We booked 3 rooms for our families and everything went superb, from check-in till check-out. All the reception staff and officials were outstanding and polite. The rooms are very big and clean, there is a decent breakfast, and a very clean pool. They allowed us late check out at our request and management staff are also very polite and supportive. Counter staff Ms. Anam, Mr. Leonardo, HR Manager Mr. Abdulla and Mr. Lijo – all these persons require special mention. Thanks to the entire staff and will come back definitely.

I am very happy to say that my family and I thoroughly enjoyed our stay at this hotel. Although we checked in quite late, the entire process at the reception was smooth and pleasant. The night reception staff was very friendly and explained everything clearly. The room was neat and clean, and the buffet breakfast, while not very elaborate, was definitely worth it considering the room package. The swimming pool was also very clean, and the pool staff were excellent. I would definitely recommend this hotel to my friends and family.