Princess Taurito

We are a little disappointed in our visit to this hotel. We arrived around 22.15pm and because we had a private transfer was the only people booking in at that time. It was a friendly welcome and an easy checkin. We were given a Rope type bracelet and what we thought was a room key, the standard plastic type credit card key. There is no luggage assistance to your room so after going up three floors to room 0309 it was annoying that we could not get in. I went back down to reception to then be told the bracelet is the room key and the card is for the electric, would have been nice to be told in the first place!! The room was decent size, clean but very basic. The bathroom was clean, basic but looked very tired. There is tea and coffee in the room but no milk, there is no water in the room even though the hotel is All inclusive but we will come to that later. Even though it was 23.00 pm it was still very warm so we put the air con on, the smell was disgusting, like raw sewage. We tried our best to sleep with the air con on but the smell was too bad so we turned it off, the downside of that was the heat so very little sleep. We complained the next day and they said it would be fixed but it was just the same at 18.00pm so they had no choice but to move us. Please note I have seen another review with the same problem!! Nice clean pool area with plenty of sun beds. All of the main areas like Restaurants, Bars and sitting areas are all modern well appointed and clean. The main restaurant was like being in a cattle market at times, although the food is good and plenty of it there was far too many people. They kept running out of Glasses, cups and tea spoons was a great find!! Now we will address the problem, apparently you can upgrade to GOLD All inclusive this gives you a better drinks package, access to different areas like better sun beds in an exclusive area and another exclusive dining area. Now this dining area appeared half empty thus cutting down the overhaul capacity of the Hotels dining by piling most people into a smaller area. This Gold was never offered at the time of booking or at the time of checking into the hotel, we were told by others that you have to ask at reception. Money making two tiered system!! Whilst we were there a Party of around 25 women turned up, they moved peoples belongings to get all their party together around the pool then started singing in the pool and also late at night on the terrace. apparently loads of complaints, Suppose to be a family hotel!! The resort is not the best, filthy walkways, overflowing bins not the best place to visit. Also if you don't like STRESS please avoid a trip to Gran Canaria, the Airport is a nightmare due to the new ESS system no organisation whatsoever. Will not return.

Excellent hotel staff very friendly and knowledgeable,food is just great I have been there 5 times now ,and will definitely go back again..

A warm and smiling welcome A very clean hotel. Spacious and comfortable rooms Quality service I highly recommend Staff who take great care.. variety for meals

Extremely clean, friendly staff, great service and amenities They even left some fizz and chocolates on my husband’s birthday Rooms are very spacious all with excellent views Transfer from the airport was straightforward and took about 90 minutes For the price it was great value for money, food was excellent and something for everyone, only downside was all inclusive at the bar stops at 11pm where in most hotels it is midnight Great atmosphere in all areas and every member of staff always said hello if they walked past you in the lobby or pool area and restaurant

Great hotel food very nice drinks superb especially on the upgrade package Snack bar excellent through the day and super help your self drink stations , pool was good size and temperature liked how beds could no be reserved before 10 you have to be with your bed if having one more hotels should follow suit Buses run around often at a good price of €1.20 per trip so you can get out and about Overall great stay great hotel rooms was superb

Fifth visit to this hotel but sadly, won’t return. Lovely location, lovely rooms, lovely food, lovely staff. However, until we got there I wasn’t aware it had become a ‘two tier’ hotel. Since the renovation, you can now pay extra for a ‘gold wrist band’, (which I could have afforded but strongly object to). On our previous visits, we loved dining outside by the gardens, but now were told ‘in no uncertain terms’, we were not allowed due to having black wrist bands. This really upset us. At the same time, (early morning, very quiet), I stood near the bar whilst my wife went to the toilet. A male member of staff walked towards me, asked me to move, and placed a ‘wet floor’ sign where I’d been standing. (The floor wasn’t wet and I got the impression I shouldn’t be there wearing a black wrist bands and it was his way of telling me to ‘go away’)!. I know I’m in the minority as many people ‘enjoy’ paying the extra money, but if I go to a hotel, I don’t expect certain areas to be out of bounds. In my opinion, the hotel should just charge extra for EVERYONE, and give the extra benefits to EVERYONE, I’ve emailed reception more than once (since we returned last Thursday), asking for an email address for a member of the management team so as I can discuss with them before posting on here, but sadly my request seems to have been ignored, hence my posting now. Love the hotel, but won’t return unless they have a re-think on the two tier system.

Amazing hotel right next to the beach and a waterpark however not park of the hotel, 3 swimming pools all for different ages all inclusive was amazing you could go and grab a drink from anywhere, night time entertainment was really fun and hotel room nice cleaners cleaned it properly and nice staff and workers were amazing gift shop was nice and I would recommended this! But 2 complaints a kids bath toy was on top of our shower but didn’t effect us at all and food could be better but the had such a good selection and really nice selection! I would 100% recommend coming here with your family amazing quality overall amazing hotel and really nice. 5 STARS

The hotel is really beautiful and modern, and it is located right next to a beach with dark sand. I think almost every room has an ocean view – we had an amazing view from our balcony. The housekeeping service was excellent, and both the hotel and our room were always spotless. The food was really good, with plenty of options for everyone. The drinks were also great. There are several self-service stations where you can make coffee or tea, as well as pour yourself beer, wine, or soft drinks. The evening entertainment was average – not bad, but nothing special. The staff was fine. There is a bus stop near the hotel, making it easy to visit other places besides Taurito. For smokers: This is a non-smoking hotel, and even e-cigarettes are prohibited. There are only a few designated smoking areas, and they are not very comfortable. There are no chairs, so you have to stand in direct sunlight.

Location out of way in cove not much there, hotel clean, food ok buts needs improving, drinks ok but a lot of time the stations are out of gas or syrup, and the biggest problem is people smoking and vapeing on terrace out side bar and by pool there are signs up but total ignored and no policing by anyone but yet put a towel on sunbed before 10am and move away and pool guy removes so needs sorting over all it's a happy 3 star a few things need improving

We stayed here for a seven day holiday and had a wonderful time. The hotel is clean, modern and in a great location. Food and drink were of a high standard and everything you could want for an all inclusive package. The hotel atmosphere was relaxed with plenty of space to sunbathe, eat and drink and unwind. We had a great room overlooking the ocean on the 6rh floor and was great value for money, and we couldn't complain about anything. Overall the hotel is somewhere I would recommend and definitely visit again.

We have stayed here on numerous occasions now and the staff and hotel never disappoint. We arrived late evening but check-in was easy and friendly (think the lady on reception was either Rebecca/Rachel sorry didn’t make a note of her name) the lady was really helpful and welcoming - restaurant was reopened even though it was 11pm for anyone arriving late to get a meal and drinks. Hotel and rooms are fabulous after the refurbishment in late 2023 - there’s loads of places to sit and relax- you’re able to help yourself to soft drinks/beer/wine/and selection of not drinks. Restaurant is well set out and there’s always a good selection of food on offer to satisfy the most picky of eaters. Hotel pools are great and well maintained (with life guards present) hotel rule of not reserving sun loungers until after 10am is strictly stuck to (towels and belongings removed if left unattended before 10 am) but there are plenty of sun loungers available so never normally a problem. We have always found all the staff to be friendly helpful and polite. We would not hesitate to recommend this hotel with it’s lovely staff, facilities and views. We would like to thank the reception team for arranging a lovely bottle of wine and chocolates in the room it was greatly enjoyed and appreciated.

We arrived at 11pm but had two very large groups in front if us so took at least 30 mins to check in but only one receptionist on and a guy on the computer so felt very sorry for them trying to check in rude, ungrateful people. Dropped our bags and headed off to a bar, Sunset Taurito on the beach which was fab , the staff there were fabulous. Okay have to pay for drinks but worth it and not expensive. Went there every night. The Hotel is a good hotel. The rooms are good with big balconies , beds are really comfortable showers are the best I have ever experiencedi n any place I have stayed , powerful and hot all the time .Communal areas are very clean. Air con is good. Food was very good, lots of choice. Lots of free drink choice . It's a 3.5 star hotel and was fantastic for the price we paid . Very relaxing 5 days in the sun.Would advise catching the bus to porto de Morgan for a visit. Didn't use the water park but it looked very popular. Used the spar in the sister hotel which was a really lovely ending to our relaxing holiday.

An absolutely amazing place. Very clean and the hotel is fantastic with friendly staff as well. If you book the upgrade to Exclusive is worth every penny as the restaurant at night is superb.

This was our 3rd time visiting, just me and my daughter this time and it is even better with all the improvements they’ve done. Totally relaxing stay, such a beautiful place, with the most amazing views. No rush for Sunbed’s. Eat your meals outside enjoying the scenery. Staff very friendly and nothing too much trouble. We booked the Essencia package and it is definitely worth it. We can’t wait to return later in the year.

Absolutely beautiful hotel with very friendly and attentive staff. We arrived at the hotel late after midnight and were still offered food and drinks. Cleanliness is brilliant. The room was very spacious and clean with a gorgeous view of the sea. Not having to carry around a room key was a big plus it was much more handy using the bracelet. We came as a family of 3 , 2 adults and a 8 year old. Our son thoroughly enjoyed, he loved the pool and went to kids club (his first ever time)! Being directly by a beach and water park was a massive plus for us. The food was great with a lot of choice and I feel catered for everyone. We enjoyed the themed dinners especially Mexican night, tacos were a big hit! The snack bar was also brilliant, no queuing as it was also serve yourself. Evening entertainment was good we especially enjoyed the singers & magician. My only idea for improvement would be more entertainment for the children during the day as there was a lot for adults (rifle, archery, water basket (14+ only for some reason which disappointed my son?)). It would be nice to see games that they could get involved in I know there was a kids club daily but games by the pool would be a brilliant addition. One other tiny thing I would have liked to see is in other hotels with your tea and coffee amenities in the room you usually would get the small milk or creamer pots but you didn’t here. I would recommend getting a private transfer to the hotel from the airport as it was a long trip for us (almost 2 hours on the coach) after a long day of travelling. We really enjoyed and definitely will be returning.

Cannot recommend this hotel enough, the staff are amazing, always helpful and polite, the food is delicious something for everyone. Cleanliness was paramount. The youngest in our party was 1 and oldest 59, everyone was more than satisfied with the food and service. We had the misfortune of a poorly baby, the staff on reception went out of their way to ensure he got the care he needed. The doctor arrived within 20 minutes. Guest services kept checking in on us. The location was fantastic for old and young alike, we cannot wait to return.

We had such a lovely time at Princess Taurito. The hotel is beautiful, the rooms are always so clean and tidy, the staff are so welcoming and work very hard. Carolina was so kind to my daughter and always smiling!!

The hotel is in remote location. If you want to go to the bars or port it will be 25min traveling with a tax. Cost €25 one way. Mood was very fresh and nice. Lots of fish dishes. Plenty of choice all day round. Good quality drinks but not big enough choice for cocktails on all inclusive. Room good size and clean. No drinking water in a room. We stayed on floor 11 great view. I found air conditioning in a bedroom very noisy so good I had my earplugs. Staff very friendly. Gym equipment outdated but you have everything to do a session. Nice and clean but that week air conditioning was not working so pretty hot. Pool good size, enough loungers. My biggest downside was the lack of good entertainment. Neither days or evening. Otherwise I would recommend this hotel and would go back.

Everything was wonderful but only one thing was the animation team was not very welcoming. They didn't even say good morning to anyone so nobody new where to go . Then at the end we found out different animation team for different nations. We would go again but find out about animation team has changed.

Beautiful location, amazing hotel very clean and modern. Food was good as a picky eater there was plenty to choose from in both restaurant and snack bar . The only thing letting this hotel down was the entertainment and the pool. I can't comment on the evening kids club as we didnt use it . The pool we used was the main pool and they were quite strict in regards to balls and inflatables to the point the life guard was walking around with a piece of string measuring the rubber rings and if they were wider than the string they would be asked to remove it from the pool. No balls were allowed not even little balls but they would allow it when the entertainment staff would do water basket ball. When i questioned why this was as it was a family hotel it was a strange rule the life guard informed me it wasnt a family hotel. Even though there was no balls the kids had diving toys and this was allowed . The only activities we saw really in the day were water aerobics and twice they did water basketball. There was a kids club at the other end of the hotel which looked amazing and there were some activities going on up there but the entertainment staff weren't keen on promoting it quite often walking around but not making much effort to communicate with guests. There was music for aqua aerobics and when we asked the entertainment staff if we could keep the music on they said they would but some people have complained about it so they chose to keep to no music. The evening entertainment was outside but the kids entertainment was inside on the ground floor again can't comment as we didnt use it for this reason as we had a variation of kids ages with us but I think if it was all in the one place we would have used it. The entertainment wasn't great apart from the last night there was a band they were great . Overall we really enjoyed if there was more entertainment and music around the pool then I would have given 5 stars.

Hotel is lovely ,very clean rooms and all around hotel ,food is good only down fall is for some reason not being allowed to play with a ball in the pool or drink while sat with your feet in the pool ,and not allowed inflatables in the pool either ,only hotel I’ve been to where this stuff is not allowed ,but the beach is right outside so not too much of an issue just a bit strange ,but all around a nice place to visit

Wow!! My partner and I (21 and 23) have just returned from the most beautiful week away! I had my birthday out here and it was the best choice ever! Hotel is beautiful, clean and staff are super attentive, I have OCD so always a worry going to a new hotel and honestly this place was amazing, food was always cooked and always options for 2 picky eaters as well. Don’t believe all the poor reviews as this was genuinely the best holiday we have been on, we did upgrade before we went to the ecsenaia and definitely recommend this for the bottled water aspect as well as we feel better drinking from bottles. Cocktails weren’t the best but my partner doesn’t drink and i am not a drinker but fancied trying a few, not ideal but could be the fact i haven’t drank in years now so not used to alcohol taste! As mentioned earlier food was amazing, always options and hot and cooked which was amazing after reading reviews. The cleanliness of all parts of the hotel was amazing. The beach is a short walk away and we loved a dip in the sea! Of an evening we would have a wander down outside and watch the sunset which was beautiful and watch some entertainment or just go back to the room, chill and watch tv as there was a couple of UK channels which was fab! for a couple in our 20s we had everything we needed, pool was amazing and clean! the sunloungers for gold area was really nice for us as well! the one restaurant wasn’t to my taste but my partner loved it… i am fussy, i enjoyed my meal but wouldn’t rush back. everyone is friendly and nice. lifts are fast as we were on 11th floor (top floor) so needed the lift!! the view from the room was a money cannot buy view and amazing. Value for money was amazing and i would rate the hotel a 5 star not 4 star- coming from someone with ocd this is a big thing! no outside noise effected our sleep which was amazing! for our first holiday this was amazing and if we return to gran caneria we will definitely be back!

Everything was perfect. The best hotel in Grancaneria , rooms were very clean, and the food was brilliant. However, the staff were always moody. If you asked them for anything, it felt like you were asking for the world. The girls in the animation team were very childish. Children are children — but if they behaved in a normal playful way, the staff would come over and say that if they continued, they wouldn’t be allowed to come back. They even gave a particular child dirty looks every time the child walked past. Please train them Very unprofessional

Had a wonderful experience at this hotel, the property is n beautiful with loads of places to relax both inside and outside the resort. The pools at the front of the property with loads of sun loungers around and enough space that you could avoid any unwanted splashes. The rooms were excellent, we had a lovely sea view with a good size balcony and very comfy beds. Had no issues whatsoever with the bathrooms in fact I loved the rainfall showers and our room was cleaned and fresh towels left every single day. The food was delicious, you could taste the freshness especially in the seafood and the live cooking stations just made you want to eat more. We were never bored with the choice of good and there was so much, you cannot walk away from breakfast, lunch or dinner and say you are still hungry NOT to mention the snack bar that had lovely surprises in there on the daily. Reception staff were very helpful and the checking out process was very slick NOT to mention the shower rooms that could be booked if you have a late departure time. The beach is literally a 5 minute stroll from the hotel down a few steps and there is a ramp at the opposite side too, the sea is quite rough so you need to be careful of the rocks that the sea spots out sometimes but I saw lots of people braving the waves. Overall an excellent place to stay, it had everything we needed and was easy to get to other places from there.

Honest review on the Princess Taurito Hotel guys. We spent 7 nights over Easter break. Family of 4. Kids ages 10 and 12. It was one of the best stays for us. The hotel is spotless. Rooms are clean daily, bedsheets are changed every second day, towels are changed without leaving them on the floor. Friendly and hardworking staff in each department — from food & beverage, reception, housekeeping, spa and more. Never a problem with anything we asked. Spectacular views from rooms, swimming pools, garden, front door. Great food every day, breakfast was my favorite!!! Large selection of drinks, hot and cold. Plenty to do around the hotel and nice few shops outside. The hotel is everything you need so no need to wonder around every night. We had no intrest in evening entertainment so I can't comment on that. We were happy to stay around the bar - lounge and do our own thing. Waterpark outside was nice addition to the stay, 39e for 4 of us and we could go back to the hotel for lunch and return to the park with no issues. Park grounds little bit rough on the feet when walking without shoes but it's nothing to do with the hotel. Free bus to Puerto Mogan 7 times a week, also free return, however we liked to stay extra time and took public transport to Taurito. It was so easy. Now, for all the nice people that like to moan about bits and bobs....Princess Taurito is not 5☆ hotel!! Its big, full 4☆ and a half in my opinion. If stuff are not to everyone satisfaction, absolutely you have the right to comment and dislike the place....and search for big fat 5☆ hotel where everything is Tip Top. Taurito is small and quiet location but I am sure everyone is doing their research before booking the spot. I rather small and quiet location ( not middle of nowhere) like Taurito with solid and beautiful hotel Princess, than busy and bigger town or area with awful accommodation. To me Princess Taurito is class.

Such a beautiful long weekend. The hotel is spotlessly clean and every member of staff are so accommodating. The choice of food is amazing. Our highlight was that we decided to try the luxury dinner on our second night as it needs to be booked 24 hours in advance. There is only a choice of 3 different meals on the menu. We booked menu 3 for the main of Chateaubriand and it did not disappoint. The food, ambience and service was beautiful. We booked the next night for Menu 2, Lobster Thermidor and was equally as impressed. Our stay was for 4 nights only, so after speaking with our waiter who we had seen both nights, he said that if we were happy to rebook on our last night, the chef would do a different menu that was not prebookable. We returned for the third night, had a different waiter, Yusef, who was equally as attentive as our first waiter (regrettably we don’t have his name) and we also met the chef, Davd, as he made the effort of coming to our table to introduce himself. That night we had the most delicious seafood risotto and was made to feel very special and looked after. We had the most wonderful short stay here and would not hesitate to return for a similar experience!

We love this beautiful Hotel, it have the best staff, you could wish for, lovely people, and always kind and always helping with a smile. Beautiful rooms with a great wiew, and always clean ( like the rest of the Hotel) we have come hier for 23 years now, and over 60 times, and we already booket for December 2026.. Only thing we miss is a evening bar for + 16, with musik and Dance ( like the " old" piano bar) in the Winter it is to cold to sit outsite.. But still, we just love this place 🥰 best regards from Helmuth and Annette Qvist, Denmark 🇩🇰

First visit to this hotel as a family of three, was recommended by a friend and what a great hotel it is, staff, service, food all great, I would definitely upgrade if you can.