Port River Hotel & SPA

Our stay was disappointing overall. The reception staff were not particularly welcoming, the waiters were inattentive, and there were flies around the food as well as mosquitoes throughout the property. We were also surprised that no iron was available. In addition, although the hotel was aware that we are Muslim, a bottle of wine was sent for my husband’s birthday, which did not reflect sufficient consideration for our religious beliefs. The representatives from the excursion company were also rather persistent. Overall, the service was below expectations and attention to detail was lacking. We would not choose to stay here again. In our view, this hotel does not meet five-star standards and is closer to a three- or four-star property.

We’ve had a fantastic stay at Port River Hotel & Spa and would definitely recommend it. The hotel is beautiful and spotlessly clean throughout. Our room was comfortable and cleaned every day, with the minibar regularly restocked. Everyone we came across was friendly and welcoming. One thing we really appreciated was that there was never any stress about finding a sunbed around the pool. Even if we came down later in the morning, we were always able to find somewhere to sit without having to get up at the crack of dawn to reserve beds, which made the holiday much more relaxing. The private beach was another highlight. It’s just a short walk from the hotel, although there’s also a shuttle if you prefer. The beach is clean, well looked after and has plenty of sunbeds available. The sea was lovely to swim in, and there was a beach bar where you could enjoy drinks and snacks throughout the day without having to return to the hotel. There was a good variety of food, and we always found something to enjoy. The snack bars and drinks throughout the day were also excellent, so there was always something available if you felt hungry. A special mention has to go to Mario and the rest of the entertainment team. They were absolutely brilliant with guests of all ages, always smiling, full of energy and never pushy. They made a real effort to get people involved in activities while respecting those who just wanted to relax. Their enthusiasm and friendliness created such a lovely atmosphere around the pool and in the evening, and they really are a credit to the hotel. Overall, we had a wonderful holiday and felt the hotel offered excellent value for money. We’d happily return in the future. Thank you to all the staff for making our stay so enjoyable!

We have enjoyed a 1 week stay in this excellent hotel, and overall, it has been a fantastic experience. The rooms are lovely, and have everything needed. The facilities in the hotel are good, and staff are friendly and welcoming. The food and drinks are good, and are served 24 hours, so there is always something available. The location is quiet and a bit out of the way, but there are multiple ways to get into the local towns e.g. buses and taxis. The hotel also offers a shuttle bus to their beach. The pool is lovely, and there are plenty of sun beds available. The entertainment team are amazing, they are all so kind and friendly, and always full of energy, and will look after you in the daytime and evenings. They also offer trips to a nightclub in Side on some nights for those that want to go, and you are always very well looked after by the team! There is also a nightclub on sight too! Overall a really fantastic stay, and would definitely recommend!!

Excelent atmosphere lovely people, good entertainment every night, lots of food choices and snacks ALL the time!!! Definitely we will be back! Kids loved the pools and slides!

Absolutely loved this hotel! Food is nice with a decent variety and all inclusive drinks all day. Very fun entertainment team, Mario had great energy and there’s always games e.g. darts and water polo throughout the day at pool to keep the fun going. Would definitely recommend!!

Lovely hotel. Staff were really kind and lovely. Food was great, there is lots and lots of amenities located within the hotel such as shops , a spa , a doctors and 24 hour bars. You wouldn’t even need to leave the hotel for anything if you didn’t want to. There is lots of activities too including kids disco and the evening entertainment where they have something different every night so you are never really bored. The barter markets are a short taxi ride away which is ideal. I would recommend this hotel to families

Good location- a short walk from the beach with designated beds and food/drink continuation as part of the hotel. The hotel offered a variety of entertainment each evening to suite everyone. The entertainment team were fun and welcoming particularly Mario the main organiser and host who got us involved and informed us of activities taking place. Rooms were adequate and cleaned daily and food and snacks always available.

We had a great time the pool is brilliant and the entertainment offered is very fun.

Hotel is soo good we love they are. Food,staff, animation team everyone so good and hotel is so clear again say me everything is so perfect. We recommend it 👍

It was an hour drive from the airport and a long drive from most shops which was inconvenient. We had a decent room but the cleanliness was not up to standards. The cleaner was literally wiping sweat off her face in front of me and then gave clean towels which wasn’t even clean most of the time. Both my brothers slipped in the room when they had the hotel slippers on and the cleaner started laughing. the food was absolutely horrible. Was lasting on chips and disgusting burgers most days. This is not a 5 star resort. theres only two restaurants in the resort and we booked one of them and the guy started arguing with us saying we never booked when he literally called us asking about our orders. There was an empty table there too and full of just white people. the whole resort stank and the atmosphere wasn’t even nice. Would love to get a refund if i was able to.

Our stay at LRS Port River Hotel & Spa in Manavgat was a mixed experience. We travelled as three families and had high expectations for what was meant to be a special holiday celebrating multiple wedding anniversaries. Firstly, I would like to acknowledge the positive aspects of our stay. Prior to arrival, we had requested that our three family bookings be allocated close together. The hotel accommodated this request exceptionally well by placing all three families on the same floor, next to one another, all with pool-view rooms. The room decorations arranged for our anniversary celebrations were a thoughtful gesture and genuinely appreciated. We also found the aqua park enjoyable for both adults and children, and the availability of late-night snacks in the early hours of the morning was a welcome convenience for guests arriving or returning late. Unfortunately, several aspects of the experience fell significantly below the standards expected of a five-star hotel. Upon arriving after 11:00 PM, there was no concierge service available to assist with luggage. After a long journey with children and multiple suitcases, we found ourselves having to transport our belongings to our rooms without support. The night staff were difficult to locate and finding English-speaking employees during late hours proved challenging. Our room itself presented a number of issues. The side panel of the door was broken upon arrival and despite escalating the matter, the repair remained outstanding for several hours. We discovered cockroaches after moving the beds, which was particularly concerning from a hygiene perspective. Basic in-room amenities expected from a five-star establishment were either missing or unavailable, including facial tissues, shower caps, shaving kits, combs, bathrobes, and individual toiletries such as shampoo and shower gel bottles. Only two towels were initially provided despite the room accommodating a family of four. The room also felt extremely small for a family of our size. There were several maintenance and health and safety concerns that caused us genuine worry. We experienced a near miss involving part of the ceiling, raising concerns regarding upkeep and preventative maintenance. Cleaning activities around pool areas frequently took place while children were present, yet there appeared to be a lack of anti-slip mats and adequate warning measures to minimise the risk of slips and falls. We also observed an apparent lack of visible lifeguard presence and safety barriers around pool areas. The indoor pool was unavailable during our stay, and the gym facilities were disappointing, with outdated equipment and a chest machine that appeared broken. Air conditioning performance in the room was poor, making it difficult to cool the room adequately. We were informed that mosquito repellent solutions and plug-in devices would be provided; however, these were not delivered as promised. Walls are very thin and you can hear everything. From a guest convenience perspective, the absence of kettles in the room was inconvenient, particularly for families with young children. The inability to borrow an iron without incurring laundry charges was also unexpected. Breakfast lacked clear food name labels, which may be challenging for guests with dietary requirements, allergies, or language barriers. LRS Port River Hotel & Spa has the potential to offer a memorable family holiday, but improvements in housekeeping, maintenance responsiveness, guest services, safety practices, and staff support are needed to consistently meet the expectations associated with its rating. Overall, we are grateful for the positive moments created during our family celebrations, but we hope management takes this feedback constructively to enhance the experience for future guests.

We booked a package holiday with easy jet, although the actual easyjet side was fine, flights, transfer etc However the Hotel was the biggest let down and ruined the whole holiday experience. The staff were rude and unhelpful. We encountered so many issues with the hotel and despite us raising them with them nothing got done with it. The lack of food choice at the buffet was non existent, same thing every day, somedays we skipped lunch and dinner as it was the same thing over and over again. They had one A La Carte restaurant which only held up to 35 people so we wasnt able to make a reservation on the day or even the day before, so we lost out on that. The evening entertainment was lacking. Generally overall this was a dissapointing Hotel, its not a 5 star hotel its a 3 at the most. There were other guests that we got speaking to who also encountered the same issues and concerns as us. The hotel need to up their game if they want guests to return.

Food was so yummy and entertainment was so fun! Had a blast, highly recommend. Highly recommend good fun good food good room.