Pilot Beach Resort & Spa

We stayed in this wonderful hotel with my family. The room was clean and welcoming, overlooking the pool. The facility had all the comforts, a PARADISE for my children, everything they need. We did fitness and volleyball. Special thanks to Georgio, the kind and attentive Italian entertainer. The 3 restaurants are really good. We had an early checkout and had breakfast at 5 in the restaurant, something that's hard to find anywhere else. Congratulations to everyone, reception, and waiters. See you next time.

A very good hotel, a pleasant surprise. Excellent service and facilities, helpful staff. A big thank you to the Mini club team!

Lovely roomy hotel, great cleanliness. Best family room I ever experienced, around 60m2 with separate bedroom and AC for kids. Rooms grouped into cul-de-sac around a pool, there are five in total and they come in handy on red flag beach days. Our room was very quiet. Beach is practically private, plenty of sunbeds. Food great all around, you can try all restaurants as you wish, less crowded if you come in early. Free buffet for kids 12-17hrs. (even when they have half-board!) is an amazing option, our kids don't do breakfast or dinner much but they did love pizza and ice cream throughout the day.

Beautiful location, very nice staff and professional services

Our experience was outstanding by all means. Especially the staff, particularly Giorgio, was outstanding. A superb experience.

Just returned home from a 7 day stay at Pilot Beach and I am so sad to have left. This is a beautiful resort! We went all-inclusive and we didn’t regret it. The 2 main bar areas are extremely pleasant, welcoming and clean with ample seating. Beer is good and my wife liked the strawberry daiquiri and pina coladas. The beach bar is just stunning what a location. Listening to relaxing live music joint with the sound of the wave lapping the shore while looking out over beach with the mountain backdrop was just 1 of them moments where you think to your self can life get better than this. Then you have a choice, you can either say beach side and be part of pool bar entertainment or go over the main bar and watch whatever show they are pulling on. If honest there where too many options and you just wanted to do everything. Recommendation, do Crete night Wednesday at the pool bar you will not regret it. World cup in the evening but it very lowkey no idiots screaming, chanting or singing. It’s 20-30 people watching till the game ends. We watched England vs Croatia and soon as the game finished screens went blank. You can tell this is a family resort no idiots allowed. Day time by the main pool was fun, there were events like aqua aerobics and water polo. Ample sun loungers and shaded areas. Over at the beach pool was less activities and more relaxing. The entire facility was extremely clean The beach was just fabulous, so beautiful, enough sun lounges to cater for double the number of gests at the resort. The water is warm, the wave gentle, the view of the mountains picture post card perfect and golden sand very hot lol! Like not kidding bring flip flops or run…. There is just too much on offer here, we ended up doing about 20% of what was available. I wanted to try the fencing lessons and have a relax in the spa, but we just run out of time. Below the main reception there are tour operators offering trip to all sorts of places. The trip to the mountains looked brilliant by we opted for the day trip to Santorini. Personal I would skip this, over crowed and everything is rushed. Well organized but not for me. Food If your lucky your waiter will be Mario Selenica. Lovely lad only happy to help. 5 stars for his service alone. Breakfast was brilliant everything you can think of plus more. The fresh pancake station was a person favorite I don’t think they could have a wider selection. There was everything type of breakfast from around the world. Have as much or as little as you like. Lunch Mixed assortment fresh bites, salads, cheese, fresh fish, fruits, and deserts. Dinner Well all I can say about dinner is I never had the same thing twice. My Wife who loves soup and was her first stop every dinner and lunch never had the same soup twice. The mixed prawns with mussels and calamari is a must try. Swordfish, steak, stuffed peppers honestly the list could go on and on. Then we arrive at deserts, you’re going to get fat!! The selection is an absolute joke like 30 different types of sweet treats one more delicious than the last. You feel guilty and know this 1 week is going to cost you a month at the GYM. Oh, and to make it more difficult for you the 2 main restaurants offered different things, so you end up eating a little at 1 and rushing over to the other for a little there too. So happy with this holiday, really wish I had booked 10 days. Biggest gripe is that you can’t book now for 2027. Seriously I am looking back at this holiday, and I can’t think of want would have made it better. There is no ingredient that would have made a difference it was perfect. To the west about a 3km walk you will find the little church out in the middle of the sea. Not hard to walk to but it is a little slippery on the rocks walking out. last of all just 2km to the east is the village of Kavos accessible by the road or the beach. You will find a well price supermarket and tourist shops. Pop into Mama Pelagia’s for lunch and say hello to the sweetest little dog in the world Zina honesty worth every second of the 15-minute walk. Don’t over think, of the 3 couples we meet there 1 was there for the 5th time and the other 2 was on their 2nd visit.

Everything was okay, the people who work there are very dedicated.

Not luxurious. The rooms are outdated. The pools are boring. The hotel is Not beachfront. Is misleading. You have to go under a tunnel in order to get to the beach so no rooms have beach views. The property has a bug problem. The lunch and dinner were not good. The all inclusive was extremely limited. The kids club was awful. The entertainment was terrible. Not close to any major city. Rethymno is 25 minutes away. The beach was red flag the entire time. Pretty boring hotel. The rooms were extremely disappointing. Absolutely not a 5 star. The only positives: the breakfast was good. Workers are nice.

The hotel is really big, and therefore not very cozy and warm in its atmosphere. The old part of the beach is more comfortable, and the beach itself is really beautiful. However, swimming is prohibited on many days due to the waves and currents being too strong. The pools are good and the animation team runs good training programs. The drinks, salads, fruits and desserts are great, but the main courses are average. We had all-inclusive, which was very difficult to understand what was included and what was not. You could easily order something, which was an additional charge. The room is great in a bungalow on the beach and the views are amazing. The cleaning is at a good level and everything is really clean. There are enough beach chairs on the beach, so you don't have to fight for them. If the main courses were better, we would definitely come back. It would be better if there were less food choices, but there is freshly grilled meat/fish, and even freshly baked pizza and other show cooking food. Great hotel though, but maybe a bit too big for our taste.

The hotel is located at a wonderful beach in Northern Crete, there’s plenty of space and multiple locations to relax and eat. There were many families with children, so if you’re traveling with friends or alone, it’s better to choose the beach restaurant for breakfast/lunch/dinner. Great live music. Great friendly staff. Unfortunately, we weren’t informed that water and other drinks were not included in our package so that was a bit of a surprise, other than that it was truly remarkable. Lovely town nearby. Might be coming back in the future ☀️

Lovely hotel and great for the kids. We were a party of 9. The grandkids were a 2 yr old and 2 almost 4 year olds and they had a great time between the beach and the various pools. Mini disco was a favourite every day. Food selection in the buffets was very good, for everyone. Staff in the hotel were lovely, very friendly and helped us get a large table together for everyone each mealtime. Rooms were very comfortable and clean, good showers. Overall a great hotel for families, highly recommended.