Pickalbatros Royal Albatros Moderna

Our hotel limousine driver Mohammad el Kadi was excellent – punctual, friendly, professional and drove very safely. Thank you for making our trips so easy.

This was our 5th visit to royal moderna, we weren't intending on returning this year as It felt that the hotel wasn't maintaining the high standards, however after reading that the hotel was carrying out works modernising and improving the hotel we booked to come back and we are glad we did. The new beach side restaurant is a great addition, the lobby cafe and restaurant also looks great. The staff are one of the main reason we keep coming back and yet again they were amazing, Osama and his team on the Olympic bar truly looked after us everyday bringing us coffees, water, cocktails etc without us needing to ask, Arafa in the lobby bar is an exceptional staff member, as soon as we arrive he welcomes us like old friends asking after us and the family, and keeping our drinks topped up. The manager, Sabry, also regularly checked in with us to ensure everything was perfect and to see if we needed a single thing. We had a wonderful holiday and will definitely be returning next year. We can't wait to see what else they update and improve next!

★ ☆ ☆☆☆ Completely Misrepresented – Avoid if You Expect a 5-Star Holiday We stayed at Pickalbatros Moderna Sharm El Sheikh from 3–10 July 2026, and this was one of the most disappointing holidays we have ever experienced. This hotel advertises itself as a 5-star luxury resort, but based on our experience, it is nowhere near that standard. In our opinion, it is closer to a 1-star property charging 5-star prices. The rooms are old, worn out and desperately need refurbishment. The bathrooms are rusty, dated and not cleaned to the level expected of a luxury hotel. Many areas of the resort also look tired and neglected. The food was extremely disappointing. Several restaurants advertised by the hotel were closed during our stay, leaving fewer options than expected. The à la carte restaurants were poor, with one steak meal being virtually inedible. The beach restaurant served frozen burger patties, and hygiene standards were questionable, with guests helping themselves to ingredients at the pasta station. Relaxing by the pool was almost impossible. Loud music played throughout the day, while staff constantly interrupted guests trying to sell spa treatments, diving trips, photography sessions and excursions. Instead of enjoying a holiday, we felt like we were being sold to from morning until evening. The atmosphere around the resort was equally disappointing. Guests played their own loud speakers around the pools without intervention, queues were often ignored, and we even witnessed guests spitting at others during a football game. Management appeared unwilling or unable to enforce even basic standards of behaviour. Several facilities advertised online were either closed or unusable, including the Sports Bar. The jetty also appeared poorly maintained, and there is no proper sandy beach where you can simply walk into the sea. The most frustrating part is that the hotel continues to market itself as a luxury five-star resort. Based on what we experienced, the photographs and descriptions online no longer reflect the reality of the property. Had we known its true condition, we would never have booked. We left feeling completely disappointed and would not recommend this hotel to anyone looking for a genuine five-star holiday. Sharm El Sheikh has many better options offering far better value for money. Save your money and book elsewhere.

Wow, what a holiday! 🇪🇬❤️ Egypt has most definitely stolen my heart. The hotel itself was fantastic, but what made this holiday so special were the incredible people who work here. 🥰 Every single member of staff we interacted with went above and beyond. From the cleaners, waiters, lifeguards, reception staff, animation team and security – literally everyone – you have all been amazing. I genuinely don’t want to leave! A huge shout-out has to go to Dimoo from the animation team. 😊 From the very first day, you made us feel so welcome, and Jaxson absolutely adores you! Your energy and personality bring the whole animation team to life – it just isn’t the same without you there. Never change and keep being you! 😎 Another big thank you to Lou, Koija and Toota from the animation team. You were all absolutely brilliant and made every day so much fun. Thank you so much! 🙏 A massive shout-out to the best waiters ever! ❤️ Osama Ahmed at the bottom pool was always smiling and couldn’t do enough for us. We never had to move for a drink, and he always kept us laughing. Thank you for looking after us so well. 🥰 Esmat at Alfredo’s – what can I say? You treated my parents as though they were your own family and went above and beyond every single time. Your kindness meant so much to all of us. Thank you! And finally, the best lifeguard ever, Ahmed Atef. What an absolute gentleman! Every morning you made sure we were all set up for the day with towels and sunbeds ready by the pool, and you had us laughing constantly. Thank you for everything! This holiday wasn’t just made amazing by the beautiful hotel or the sunshine – it was made unforgettable by the incredible people who work here. Thank you all so much for making memories we’ll never forget. We will definitely be back! ❤️🇪🇬

An Outstanding Holiday – One of the Best Resort Experiences We’ve Ever Had! We recently stayed at Pickalbatros Royal Moderna, and I can honestly say it exceeded all our expectations. From the moment we arrived until the day we checked out, everything was simply outstanding. The reception team made a fantastic first impression. Check-in was quick, smooth, and very professional. A special thank you to Mr. Mohamed Alaa and the entire Reception Team for their kindness, professionalism, and genuine willingness to help. They made us feel welcome from the very first moment and were always friendly, helpful, and ready to assist with anything we needed. Our room was spacious, spotless, and cleaned every day to a very high standard. The Housekeeping Team did an outstanding job throughout our stay, paying great attention to every detail and ensuring everything was always fresh, clean, and comfortable. The food deserves special recognition. Every meal was delicious, fresh, and offered an incredible variety. Whether breakfast, lunch, or dinner, there was always something for everyone. The quality, presentation, and taste were consistently excellent throughout our stay. The restaurant staff were exceptional. They worked tirelessly with professionalism, kindness, and a smile, ensuring every guest received excellent service. Their attention, speed, and positive attitude made every dining experience enjoyable. The service throughout the entire resort was outstanding. Every staff member we met was polite, friendly, hardworking, and always ready to help. You can truly feel that guest satisfaction is their highest priority. The swimming pools were crystal clean, well maintained, and supervised by attentive lifeguards, making them enjoyable and safe for both adults and children. The animation team and daily activities were fantastic. There was always something fun happening throughout the day, including sports, games, entertainment, and excellent evening shows. The atmosphere was lively without ever feeling overwhelming, making every day enjoyable. The beach was beautiful, clean, and well organized, with comfortable sunbeds and excellent service. It was the perfect place to relax and enjoy the stunning Red Sea. The cleanliness across the entire resort was truly impressive. The gardens, public areas, restaurants, pools, and walkways were all maintained to the highest standards, reflecting the resort’s commitment to excellence. What impressed us the most was the consistency. Every department worked together seamlessly to create an unforgettable holiday experience. It’s rare to find a resort where every aspect—from hospitality and cleanliness to food, entertainment, and service—is maintained at such a high level. A heartfelt thank you to Mr. Mohamed Alaa and all Reception Team, the Housekeeping Team, the restaurant staff, the animation team, and every single employee who helped make our vacation so memorable. Your dedication, professionalism, and warm hospitality made us feel truly valued. Also we got Exceptional Spa Experience! During our stay at Pickalbatros Royal Moderna, my wife and I decided to try the Omega Spa, and it was honestly one of the best decisions we made during our vacation. From the moment we walked in, we were welcomed with genuine hospitality and professionalism. A special thank you to Mr. Hany at the reception, who explained everything clearly and made us feel comfortable from the very beginning. We also want to thank Mr. Hassan for offering us excellent packages and making sure we got the best value. I had a full body massage with Coach Hossam, and it was absolutely outstanding. His professionalism, experience, and attention to every detail made the session incredibly relaxing and therapeutic. One of the best massages I’ve ever had. My wife enjoyed her massage so much with Coach Habiba that she came back for another session, this time including the Moroccan bath. She couldn’t stop talking about how amazing the experience was. Habiba is highly skilled, professional, friendly, and truly passionate about her work. The Moroccan bath was exceptionally clean, relaxing, and carried out with great care. The entire spa is spotless, peaceful, beautifully organized, and creates the perfect atmosphere to relax and recharge. Every member of the team treated us with kindness, respect, and a genuine smile, making us feel like valued guests rather than customers. If you are staying at Pickalbatros Royal Moderna, don’t miss the Omega Spa. It is absolutely worth every minute and every penny. We will definitely come back on our next visit and highly recommend it to everyone looking for a premium spa experience. A huge thank you to Mr. Hany, Mr. Hassan, Coach Hossam, and Coach Habiba for making our holiday even more special. You are an amazing team! We highly recommend Pickalbatros Royal Moderna to anyone looking for a luxurious, relaxing, and fun-filled vacation. We will definitely return, and we sincerely thank the entire team for giving us one of the best holiday experiences we’ve ever had.

Everything was great.Both room service and restaruants were nice.Especially,the staff was kind and friendly.They help us at each need.

Although marketed as 5 star, it simply isn't, maybe a 4 star on good day. Arrival experience is absolute chaos, check in is more of an interrogation than anything else, one or two members of the front desk were helpful, but the whole experience was not pleasant. The facilities are dated and need maintenance, pool lining falling apart, rooms are old and do not give off 5-star resort, housekeeping does absolute minimum (even with the customary financial incentive). The resort is vast and plenty to do with an on site aquapark, but you are constantly pestered for additional sales (photography, spa, sea activities....). Food is plentiful, quantity and variety all the time, but mediocre with some few exceptions. To sum up, the experience wasn't horrible, but do not expect a 5-star experience.

I have recently returned from a lovely week stay at the pickalbatros royal moderna. Great location right on their own private beach (sand can be a bit sharp under foot so crocs advised) the views were lovely. In easy reach of most places we managed a couple of excursions and the local taxi app idrive is a must for very cheap taxis. You know what you will be charged up front. Great atmosphere at the hotel with plenty to do, we didn't get around all the restaurants or pools in the week we were there. There was a restaurant advertised I think it was called the white elephant but I never came across this. Check in was smooth, only negative is not much info was given. Rooms were ok, nice big comfy bed and plenty of room but in need of a little tlc, bit rough around the edges. Food wasn't the best but you could always find something to eat, always had local food as well as pizza and pasta stations and fries etc. Night time entertainment wasn't great, seemed quite amateurish so we didn't stay around for this. A taxi to SOHO square was a much better night, they have an ice bar which was good and queen vic pup did decent food, family of 4 meal and drink about £40 Watersports available on the beach of a nearby hotel, maybe 5 mins walk along the beach. Pools were lovely but we were hassled quite a lot by reps wanting us to use the spa, beauty salon, photographer or excursions. This got quite annoying and despite saying no they would come back again and again or would get very huffed. Another negative was smoking. It would have been really nice to have an outdoor bar and pool area that was non smoking as people were smoking like chimneys all around. Our stay was made extra special by some lovely staff members. Anastasia - guest relations manager was really lovely, came around asking how we were finding the holiday, quick with advice when I was feeling unwell one day and followed up on this too. Osama, bar man in the olympic bar was lovely, very attentive came around the pool with regular drinks for us, always remembered our ordered or offered us one of his new cocktail inventions. Also noticed I was unwell one day so brought me a green tea with fresh lemon and kept checking in. He got on well with my husband. Mohammed in the kaiser restaurant looked after us at breakfast. He also remembered our coffee order and never saw my husband with an empty cup, when we walked in he would shout hello across the room. Made us feel like family. They truly made our holiday so kind and all work very hard in blistering heat. It was sad to say goodbye, hopefully we will be back soon.

It was a great vacantion with all the love from my brother mohamed basuny. Hè has his heart on the right place. He has made our vacation so great. All my love to him!

Great location, since we got here they have been very accommodating, our flight came in late and they still ask the kitchen staff to stay behind to make sure we had food once we got here.. Rooms are very nice and clean, the guy who cleaned our room Ahmed checked in on us everyday even after cleaning our room to ask if we needed anything else.. Anastasiia from guest relations wow amazing lady very helpful gave us all information and best way to get around and where to go, she does an amazing job.. wishing her all the best. 🙂

Lovely stay! All the people here are so friendly and welcoming. Special shout out to Ahmed, Hany and Anastasiia for always being kind and always having a smile on their faces this made the trip so much better as its nice to have people to go if anything were to go wrong. We will definitely be planning another stay here!

Fantastic stay,brilliant food ,great service and really helpful staff. Will definitely be back

Excellent service and wonderful staff. Osama Ahmed at the Olympic bar is always happy to help, excellent. Mohamed Adel in the restaurant looked after us and provided excellent service. All the staff are wonderful, happy and friendly. Mahmoud in the sports bar and Columbus bar - wonderful! Lobby bar staff all excellent too - too many names to mention. Food is always great quality and excellent choice. You can always find something and all the chefs are also very happy to help.

Fantastic hotel. Everything was really good and the staff wrre very friendly.

It’s not our first time here. Came with a family and spend a great vacation! Amazing staff, very good and variety food! Nice swimming pools and a great aqua park for kids! The best choice for the family vacation, highly recommend!

Very nice stay, unfortunately this is our last day, but we will Come back again next year ! It Was our 10 time to this hotel. Amazing Staff, specially guest relations manager Alyona - always kind, friendly and ready to help. Hetr is very good food, great service. A lot of ativities, very nice pools, also there are wide swimming pools which is very important! Here its a unique place with beautiful coral reef and fish. Rooms are big and comfortable. We higly recommend this place!

Our favorite hotel in Egypt. Great cleaning everywhere which is very important. Rooms are very nice and tidy, daily cleaning! Food is amazing, Huge choice - Italian, Chinise, Orinental, big choice of seafood. Seasonal fruits. All staff provide great service! Huge Thanks to everyone, specially guest relations ❤️