Pickalbatros Luxury Suites (ex. Rixos Golf Villas & Suites)

Incredible, very good Mexicsn Restaurant

Nice stay! Good amenities - Kids really enjoyed the Roxy kids club! Lots of activities and attentive workers.

I don't usually write reviews, but after spending the most amazing week at Pickalbatros Golf Beach Resort in Sharm El Sheikh (21st–28th June 2026), I felt compelled to share our experience. There were seven of us travelling together – myself, my wife, our son, and my wife's brother with his family – and every single one of us had a fantastic holiday. The rooms were extremely spacious, clean and comfortable, with excellent air conditioning, which was absolutely essential with temperatures exceeding 35°C every day. Housekeeping did a wonderful job throughout our stay, and the rooms were impeccably cleaned each day. There is so much to do both within the resort and in the surrounding area. Within the resort itself, we loved the variety of swimming pools, especially the lazy river, which takes around 20 minutes to complete a full circuit – an absolute highlight for all of us! We also enjoyed the pool volleyball, foam parties, and the many bars dotted around the resort where you could stop for a refreshing cold drink. The food was outstanding. The à la carte restaurants served delicious meals and provided plenty of variety throughout the week. Another unexpected highlight was the complimentary one-hour golf lesson at the spectacular golf course next to the resort. Even if you're not a golfer, it's great fun for the whole family and well worth trying. Guests also have access to the nearby sister hotel's aquapark, with complimentary transport provided. The journey takes only five minutes, and we loved being able to enjoy the water slides, pools and bars there as well. The sea was simply stunning. Snorkelling was incredible, with countless varieties of colourful fish swimming right alongside you. I would definitely recommend bringing a mask or goggles so you can fully appreciate the underwater world. We also ventured outside the resort a few times. We visited SOHO Square and the Old Market for shopping, with reasonably priced taxis arranged by the hotel. One of our favourite excursions was a trip on a glass-bottom boat to view the coral reefs, combined with a speedboat ride. On the way back, each of us even got a chance to sit behind the wheel and steer the speedboat for a while, which made the experience even more memorable. Five members of our family also went on a sunrise excursion that included driving buggies, riding quad bikes and a camel ride through the desert. My wife and I decided to give this one a miss due to the 4:30am departure, but they all had an incredible time and the photos were absolutely amazing. We also treated ourselves to some relaxation in the on-site spa, opting for the full Turkish Hammam and massage experience. I enjoyed it so much that I went back for a second treatment before we left! Above all, though, what made this holiday so memorable was the staff. Every single member of the team was friendly, attentive and genuinely committed to making sure guests had a wonderful stay. Nothing was ever too much trouble. However, there are three individuals who truly stood out and helped make this the best holiday our family has ever taken. Mohamed from the Sunset Bar was absolutely brilliant. He was constantly smiling, engaging and attentive. Whenever he noticed your drink was running low, he would appear with a top-up before you even had to ask. He was fantastic with the children too, even playing catch with them between the bar and the pool, which brought so much laughter and fun to our days. Eid, who worked at the bar next to the food court and entertainment area (sadly I can't remember the bar's name), was incredible from the first day to the last. We chose sunbeds that were probably the furthest possible distance from where he was serving drinks, but that never stopped him. He was constantly walking up and down ensuring our drinks were replenished, always with the biggest smile on his face. Every member of our family agrees that we will genuinely miss seeing him, as he made our relaxation time feel truly special. Finally, I have to mention Mr Diaa, the Front Office Manager. He went above and beyond anything we could have expected to make our stay as memorable as possible. His kindness, professionalism and genuine care created memories that our family will cherish forever. You know what you did, Mr Diaa, and we are incredibly grateful for everything. Your efforts made a lasting impression on us all. Overall, this was without question one of the best holidays we have ever experienced. The accommodation, facilities, food, entertainment, excursions and, most importantly, the people all combined to create an unforgettable family holiday. Thank you, Pickalbatros Golf Beach Resort. We will be back! ⭐⭐⭐⭐⭐

We had an incredible stay at Rixos Premium Magawish, and the beach bar staff truly made it memorable. A special thanks to Mahmoud El-Adl, Samy El-Nemer, and Magdy Noshy for their outstanding hospitality. They were incredibly attentive, professional, and always went above and beyond to ensure we had everything we needed. Their warm hospitality and dedication made our days by the beach absolutely perfect. Exceptional service from an amazing team!

After booking our holiday, I must admit I became quite concerned after reading a number of recent online reviews. We even contacted both the hotel and our tour operator beforehand as we wanted reassurance before travelling. I can honestly say those concerns disappeared almost immediately after we arrived. From start to finish, the service we received was exceptional. The Guest Relations team deserve a huge amount of credit. Their communication before we arrived was outstanding, responding promptly to every email, arranging all of our à la carte restaurant reservations in advance and making every effort to accommodate our requests. Having everything organised before we arrived made the holiday so much more relaxing. A special thank you to Nourhane, who was always available via WhatsApp throughout our stay. Every question was answered quickly and nothing ever felt like too much trouble. It genuinely felt like having a personal concierge. We were also incredibly well looked after by Zayed around the main pool. His attentiveness, friendliness and hard work didn't go unnoticed and he really helped make our days by the pool even more enjoyable. Another thank you to Ali in the spa, who was fantastic at organising treatments and ensuring everything ran smoothly. One thing that really stood out was the genuine friendliness of the staff. We never felt under any pressure to tip, and it certainly wasn't expected, but it's clear that even a small tip is hugely appreciated and goes a long way in recognising the incredible service they provide. The food was another pleasant surprise. The buffet offered an excellent variety at every meal, with plenty of choice for both adults and children, and the quality was consistently very good throughout our stay. The à la carte restaurants were all fantastic. Every meal felt like a special occasion, and being able to have them reserved before we arrived was a huge bonus and something we really appreciated. As a family travelling with young children, we were particularly impressed with the Kids Club. Security was excellent and we felt completely comfortable leaving the children there for activities. The staff were warm and engaging, and our children thoroughly enjoyed themselves. The only minor suggestion for improvement would be to offer a few more indoor activities, as many of the sessions took place outside during the hotter parts of the day. There isn't a dedicated children's pool, but this really wasn't an issue for us as the main pool has plenty of shallow areas and different depths, making it ideal for families. Overall, this holiday genuinely exceeded our expectations. The level of customer service, particularly from Guest Relations, was outstanding and made all the difference. Every member of staff we encountered was friendly, welcoming and eager to help. We wouldn't hesitate to return and would highly recommend Rixos Premium Magawish to anyone considering a luxury family holiday in Hurghada. Thank you to everyone who made our stay so memorable.

Really enjoyable holiday, with great friendly staff. Would definitely recommend!

Overall a Beautiful Hotel with a Few Areas for Improvement We are currently staying at the hotel, and I would like to begin by saying that the surroundings, buildings, gardens, pools, and the entire complex are truly impressive. The hotel is beautiful, exceptionally well maintained, and we are genuinely enjoying our stay here. The comments below are not intended as complaints, but rather as constructive feedback that may help the hotel continue to improve. 1. A Small Detail, but Noticeable in a Hotel of This Category Neither in the main restaurant nor in the other restaurants did we find traditional metal teaspoons. Coffee is served everywhere with disposable wooden stirrers. At first glance this may seem like a minor detail, but in a premium hotel it feels somewhat out of place and does not really match the otherwise high standard of the environment. 2. Sea View Room This was probably our biggest disappointment during our stay. We specifically booked a Sea View room because the sea panorama is an important part of the holiday experience for us. Accordingly, we were willing to pay the higher room rate. Unfortunately, we were assigned a room in one of the hotel’s most distant buildings, where a significant portion of the view is occupied by the flat roofs of the villas in front of us. Although the sea is indeed visible in the distance, the overall view falls far short of what most guests would reasonably expect from a Sea View category. Of course, we understand that not all sea views are the same. However, in our opinion, rooms with such limited views might be more appropriately sold as Partial Sea View rooms, allowing guests to arrive with more realistic expectations. Given how beautiful the hotel is, this was particularly disappointing for us, as we expected to enjoy a sea panorama directly from our room throughout our holiday. Additionally, our disappointment was further increased by the fact that, despite the large size of the resort and the wide range of room locations available, we felt that we had been assigned one of the least favorable rooms within the Sea View category. Of course, we are not in a position to judge the hotel’s occupancy level during our stay. However, as guests who paid a premium specifically for a Sea View room, it was difficult to understand why we were allocated a room where a significant portion of the view is dominated by the rooftops of the villas in front of us. Based on our experiences at several premium resorts around the world, this was the first time we felt that the actual view did not fully correspond to the room category we had booked and paid extra for. For this reason, we believe it would be beneficial to pay closer attention to room allocation within the Sea View category, ensuring that the experience delivered is more closely aligned with the expectations created during the booking process. 3. Sports and Entertainment Activities Several sports and leisure activities are listed in the daily program, but on multiple occasions they did not take place at the advertised time. It is not clear whether prior registration is required or whether activities only proceed when a minimum number of participants is reached. More detailed and transparent information on this would be helpful. 4. Beach Services The main beach area is often crowded, while the newer beach section offers a much more spacious and peaceful environment. However, the level of service in this area does not yet match the standard found throughout the rest of the hotel. In particular, the beach bar’s selection and service seemed more limited, which understandably encourages guests to choose the more crowded main beach area instead. 5. Breakfast – Egg Dishes At breakfast, long queues regularly form at the omelet and egg station. It may be worth considering a system similar to the one used in several Rixos hotels in Dubai: guests place their order (omelet, Eggs Benedict, etc.), receive a number, and can then comfortably return to their table while the dish is prepared and delivered to them. This would significantly improve the guest experience and reduce waiting times. 6. Food Labels and Allergens My wife is gluten intolerant, so clear information about ingredients and allergens is particularly important for us. I would like to emphasize that the staff and chefs were always helpful whenever we asked for assistance. Allergen information is displayed for many dishes, and food names are generally available, which is certainly appreciated and helpful. However, on several occasions we encountered dishes where no allergen information was displayed, even though the nature of the dish suggested that it might contain gluten or other allergens. This created uncertainty, as it was not always possible to determine whether the food was safe to consume. We believe that a more consistent application of allergen labeling throughout the restaurants and buffet areas would significantly improve the guest experience. This is particularly important for guests with food allergies or intolerances, who rely on this information when making their food choices. Overall, we greatly appreciated the willingness of the staff to assist us whenever needed. Nevertheless, a fully consistent allergen labeling system would provide even greater confidence, convenience, and peace of mind for guests with special dietary requirements. 7. Dinner – Grilled Meats During dinner service, there were several occasions when freshly grilled meats, such as chicken or steak, ran out and were not replenished for an extended period. One likely reason is that many guests request customized preparation or additional portions directly from the chefs, which understandably occupies much of their attention and time. As a result, replenishing the buffet stations sometimes appears to become a secondary priority. Summary Despite these observations, Rixos Magawish remains an excellent hotel with beautiful surroundings, impressive infrastructure, and many positive qualities. The points mentioned above are genuinely small details; however, we firmly believe that it is precisely these details that distinguish good hotels from truly exceptional ones. We hope that management will view these comments as constructive feedback and consider them when further developing and improving the hotel’s services in the future.

We liked the hotel and specially Roxy club is amazing. I like disco in Rixy club and we had fun their .

I originally came to the hotel for one week, but I felt so comfortable and happy here that I decided to extend my stay for another week. ACCOMMODATION – Suite 71008 The suite was very clean, spacious, and featured a modern design. The minibar was replenished regularly. The gentleman responsible for housekeeping was extremely discreet, professional, and meticulous in his work. DINING Since I stayed for 14 nights, I had the opportunity to try several à la carte restaurants. MYCONOS – Greek Tavern I visited both for breakfast and dinner. The setting is beautiful, the service is warm and authentically Greek-themed, and the staff are cheerful without being intrusive. I always felt very comfortable there. THE MANGAL This felt like a real garden barbecue party. The atmosphere was relaxed and enjoyable. The chef not only prepared the food beautifully on the grill but also presented it with great care. The meat dishes were simply outstanding. LALEZAR – Turkish Cuisine A beautiful restaurant with a lovely atmosphere. Both the hostess and the service staff were extremely friendly and welcoming. The food was delicious. LA CHURRASCARIA – Brazilian Restaurant The cheerful and very personable chef personally serves the food at your table. It is truly a culinary experience. THE SALT I saved this restaurant for my last evening because I was really looking forward to it. Unfortunately, I was very disappointed by the attitude of the hostess. Despite several available tables by the sea, she seated me in the middle of the restaurant and tried to convince me that it was actually a great location when I explained that I was unhappy with it. She said that the seaside tables were reserved. What I could not understand was why guests are not given the option to reserve a specific table when making their restaurant reservation, especially when booking well in advance. Several guests who arrived after me and were initially seated in similar locations also expressed dissatisfaction. They were later moved to seaside tables when they became available. I, however, was completely overlooked and ignored. I felt very uncomfortable, and it unfortunately ruined my entire evening. In my opinion, the restaurant management could improve staff organization and show more empathy toward guests. To make matters worse, when I left the restaurant, there was not even anyone available to say goodbye. It was a genuinely sad evening for me. SOCIETY This became my favorite breakfast spot. It is small, clean, beautifully organized, and every member of the team clearly knows their role. The sea view is absolutely stunning. Beach Bar (behind the Arena) A special compliment to the staff. They prepare excellent cocktails and always provide friendly service. Pool Bar near Building 71 The bartender was a very pleasant gentleman, and the lifeguards were equally friendly and professional. Apart from my experience at The Salt, I truly felt like I was in paradise. The evening entertainment programs only enhanced the wonderful atmosphere throughout the resort. Suggestions for the Hotel Provide resort maps in information stands around the property or offer small printed maps to guests upon arrival. Finding the à la carte restaurants was difficult, especially during the first days. The shuttle bus was often the only practical way to locate them until I became familiar with the resort layout. Improve the two-way communication within the QR-code web application. I submitted a question through the app but never received a response in the application, by phone, via WhatsApp, or by email. Other than that, I would like to praise the reservation system within the app, which is very convenient and easy to use. Thank you very much for a wonderful stay. I thoroughly enjoyed my time at the resort and will certainly continue recommending it to others.

We are currently staying at Rixos Premium Magawish, and our biggest disappointment so far is the overall organization and service quality, especially in the restaurants. Yesterday evening, we visited Turquoise Restaurant for dinner and were surprised to find that there was not a single clean table available. When I asked the staff about a table, we were told to sit at one that had not yet been cleaned. There were still stains and crumbs left by the previous guests. Unfortunately, this seems to reflect a broader issue throughout the hotel. Many things do not appear to be well organized, and it often feels as though there are too many guests and not enough staff to maintain the expected standards. As a result, cleanliness, service speed, and attention to detail are below what we would expect from a premium resort. Our room also has several issues. We are staying in a room for three people, but many amenities seem to be prepared for only two guests. For example, in the bathroom there is only one glass for brushing teeth. We also found a wet stain on the carpet in our room. In addition, the toilet door lock is not working properly, and the balcony door lock is difficult to use and requires force to lock. For a hotel such as Rixos Premium Magawish, guests should not experience these kinds of problems during their vacation. This is not a budget hotel, and the service standards should reflect the premium category. For comparison, about one and a half years ago I stayed at Rixos Villas & Suites in Sharm El Sheikh (which is now closed). During that stay, I did not encounter any of these issues. The service was excellent: tables were cleaned immediately, requests were handled quickly, staff did not forget orders, and everything was very well organized. That experience truly reflected what I expect from the Rixos brand. The territory of the hotel is beautiful, and the staff are kind and friendly. However, the shortcomings in room maintenance, cleanliness, organization, and restaurant service are currently affecting our stay. Overall rating at this moment: 3/5. The hotel has beautiful facilities and friendly employees, but the level of organization and service currently does not meet the standards expected from a premium five-star resort.

The service, the food and kids club was amazing!

⭐️⭐️⭐️⭐️⭐️ An Outstanding Stay – One of the Best Holidays We've Ever Had! From the moment we arrived, we knew we were somewhere special. Although we arrived late at night, the reception area was absolutely stunning – grand, spotless, and beautifully presented. We were greeted with a welcome drink, and check-in was smooth and efficient. I have coeliac disease, meaning I must follow a strict gluten-free diet for medical reasons. As soon as we arrived, reception arranged for the buffet manager to speak with me about my dietary requirements. This immediately reassured me, but little did I know that the service would only get better from there. After check-in, we were whisked away to our room by golf buggy. Even in the dark, we could see just how vast and impressive the resort was. When we arrived at our room, we were genuinely blown away. It was spacious, immaculate, and beautifully decorated, with a huge, comfortable bed, luxury toiletries, bathrobes, slippers, a fully stocked minibar, snacks, a fruit platter, and a large balcony overlooking one of the many stunning pools. The scale of the hotel is incredible. There are so many pools to choose from, each with its own atmosphere. We spent most of our time at the adults-only infinity pool, which was fantastic. The staff and lifeguards were attentive, friendly, and always happy to help. While I'm perfectly capable of getting my own towel and finding a sunbed, the staff insist on taking care of everything for you. The little touches really made a difference – cleaning your sunglasses, bringing ice-cold towels, buckets of ice for drinks, crisps, nuts, bottled water, cola, and anything else you could possibly need. A special mention must go to Ashraf at the infinity pool. He works incredibly hard and nothing was ever too much trouble. He is a real credit to the hotel. The beach area is beautiful, although we didn't spend much time there as we enjoy snorkelling and found other areas better suited for that. The resort is huge, but there are shuttle buses stopping throughout the grounds if you don't feel like walking. There are also drinks fridges dotted around the resort where you can help yourself at any time. There are countless bars, lounges, and seating areas to relax in. Our favourite was the Lobby Bar, which served excellent coffee, smoothies, and premium branded drinks, including glass bottles of Coca-Cola. The staff there were exceptional. One thing that really stood out was how friendly every single member of staff was. Whether it was gardeners, security staff, waiters, or housekeeping, everyone greeted us with a smile and made us feel genuinely welcome. Now for the food – simply outstanding. On our first day, Chef Thomaz personally contacted me via WhatsApp regarding my coeliac disease. He was absolutely fantastic. He explained exactly what I could and couldn't eat, reassured me about cross-contamination procedures, and told me that if there was anything I wanted that wasn't available, he would arrange it. As someone travelling abroad with coeliac disease for the first time, this level of care meant the world to me. Chef Thomaz even arranged all of our à la carte restaurant bookings. At every restaurant we visited, the staff were already aware of my dietary requirements and took exceptional care of me. I genuinely felt treated like royalty. Every à la carte restaurant was fantastic, but Mangal was the star of the show. Choosing your own cuts of fresh meat before watching them being cooked in front of you was a brilliant experience, and the steak was quite possibly the best we've ever had. The Brazilian, Mexican, Italian, Seafood, and Asian restaurants were equally impressive, all serving fresh, high-quality food. Casa Fiesta Food Court was also excellent for lunch, with freshly prepared dishes cooked in front of you. The ice cream was delicious, and the freshly squeezed strawberry juice from the Fit Bar became a daily favourite. In fact, you can have virtually any fresh fruit juice you can imagine. I will say the buffet was the only let down, for such a big hotel, it wasn't overly massive and choice wasn't as good as other hotels I've been to but we are all different! But still lots of choice. We're not huge night owls, so we didn't experience all of the evening entertainment, but what we did see and hear was excellent. Mykonos Bar was particularly enjoyable, with a great atmosphere and entertainment nearby. There is genuinely something for everyone here, whether you're travelling as a couple, family, or group of friends. We had absolutely no issues during our stay. As English travellers, we felt welcomed, respected, and looked after throughout. The food, drinks, facilities, staff, and attention to detail were all exceptional. We rarely return to the same hotel because we enjoy trying new places, but this is one of the few resorts that would seriously tempt us back. If you have food allergies or coeliac disease, you can book with confidence. The care and attention I received exceeded all expectations. A lovely additional touch was the horse and camel ranch. You can feed the horses and even ride Simba the camel. The animals appeared well cared for, healthy, and beautifully groomed. Finally, while there are representatives around the resort offering excursions and services, they were always polite and respectful. Unlike some resorts, we never felt pressured. Thank you, Rixos, for an unforgettable holiday. We made wonderful memories and cannot wait to return.