Pickalbatros Aqua Blu Resort

I definitely wouldn't recommend this hotel, and there are several reasons why. I'm not someone who complains for the sake of it, but after spending around £5,000 for a package holiday for two adults and two children, I expected a much better experience. In my opinion, this is a 3-star hotel at best, and even that feels generous. The food is extremely repetitive – day after day it was chicken and rice, beef and rice, with very little variety. The drinks are probably the worst I've experienced at any all-inclusive resort. We've travelled to many places around the world, and we've ended up buying our own alcohol from local shops and drinking bottled water most days because the drinks at the hotel were so poor. Unfortunately, I don't think we'll ever return to Egypt. Throughout our stay, it often felt like English guests were treated differently, with one set of rules for us and another for everyone else. That was disappointing and left a bad impression. The lifeguards looked like they hated their jobs and were some of the rudest staff members we encountered. They certainly didn't make our holiday any more enjoyable. The entertainment team did try their best, but they clearly lacked the facilities and support to create a good atmosphere. Around the main pool there was very little going on, and there was almost no atmosphere throughout the day. There could have been far more entertainment and guest involvement. One example was when football was briefly shown on the big screen above the Melody Bar while staff recorded videos for social media, only for it to be switched off immediately afterwards. The rooms are very dated and in need of refurbishment. They also regularly smelled of sewage during parts of the day, which was very unpleasant. To end on a positive note, the staff in the Melody Bar and the lobby bar were excellent. They were friendly, hardworking and provided the best service we received during our stay. We also booked a private boat trip through Sky Excursions, who visit the resort, and that was the highlight of our holiday. I would highly recommend that experience. However, the quad and buggy excursion was very disappointing and wasn't worth the money. We've stayed at many resorts in Turkey, where we've consistently had fantastic holidays, so we have plenty to compare this experience with. My advice would be to do plenty of research before booking this hotel. We travelled with TUI as a package holiday, and sadly it did not live up to our expectations

I definitely wouldn't recommend this hotel, and there are several reasons why. I'm not someone who complains for the sake of it, but after spending around £5,000 for a package holiday for two adults and two children, I expected a much better experience. In my opinion, this is a 3-star hotel at best, and even that feels generous. The food is extremely repetitive – day after day it was chicken and rice, beef and rice, with very little variety. The drinks are probably the worst I've experienced at any all-inclusive resort. We've travelled to many places around the world, and we've ended up buying our own alcohol from local shops and drinking bottled water most days because the drinks at the hotel were so poor. Unfortunately, I don't think we'll ever return to Egypt. Throughout our stay, it often felt like English guests were treated differently, with one set of rules for us and another for everyone else. That was disappointing and left a bad impression. The lifeguards looked like they hated their jobs and were some of the rudest staff members we encountered. They certainly didn't make our holiday any more enjoyable. The entertainment team did try their best, but they clearly lacked the facilities and support to create a good atmosphere. Around the main pool there was very little going on, and there was almost no atmosphere throughout the day. There could have been far more entertainment and guest involvement. One example was when football was briefly shown on the big screen above the Melody Bar while staff recorded videos for social media, only for it to be switched off immediately afterwards. The rooms are very dated and in need of refurbishment. They also regularly smelled of sewage during parts of the day, which was very unpleasant. To end on a positive note, the staff in the Melody Bar and the lobby bar were excellent. They were friendly, hardworking and provided the best service we received during our stay. We also booked a private boat trip through Sky Excursions, who visit the resort, and that was the highlight of our holiday. I would highly recommend that experience. However, the quad and buggy excursion was very disappointing and wasn't worth the money. We've stayed at many resorts in Turkey, where we've consistently had fantastic holidays, so we have plenty to compare this experience with. My advice would be to do plenty of research before booking this hotel. We travelled with TUI as a package holiday, and sadly it did not live up to our expectations

Excellent location. Very clean. Rooms cleaned daily and we love our little towel art every day! Large selection of pools and waterslides. Free towels every day for the pool and plenty of sunbeds and beanbags around the pools. Staff are so friendly. Went to the Neverland Show which was free with Tui which consisted of a girl singing quite a lot and then some dancers and acrobatics who were quite impressive. Got served drinks and a meal and had a free goody bag with a his and hers cover up. Show started around 7pm and finished at 10pm. Access to beach is via a bus which is the easiest way in this heat and it picks up and brings back every half hour. You then have access to the sister hotel beach albatross. You can pick up towels from here too and there is a designated part of the beach you can use. Here you can snorkel which we did a few times on the right side of the jetty. If you enter the sea to the left you have the lifeguard whistling at you to say you can't swim even though there are signs saying its at your own risk. The beach to the left does not belong to pickalbatross. We did however go rockpooling here and found so much....we saw starfish,phlegm flatworms (they look as gross as it sounds) urchins,neon tetras. Some evenings we would catch a local bus for 50egp to Sheriton road where all the shops are to try and haggle the prices on bags,belts and tshirts. Some of the boutique shops just off the main roads where there were more locals seemed to be better prices as they were fixed prices. One shop on the main road wanted £60 per bag for a designer fake yet down the side street same bag for £18. Some of these places seriously take the p***. Exceptional hotel though can't fault it although neither one of us escaped having a bit of an upset tummy!

Excellent location. Very clean. Rooms cleaned daily and we love our little towel art every day! Large selection of pools and waterslides. Free towels every day for the pool and plenty of sunbeds and beanbags around the pools. Staff are so friendly. Went to the Neverland Show which was free with Tui which consisted of a girl singing quite a lot and then some dancers and acrobatics who were quite impressive. Got served drinks and a meal and had a free goody bag with a his and hers cover up. Show started around 7pm and finished at 10pm. Access to beach is via a bus which is the easiest way in this heat and it picks up and brings back every half hour. You then have access to the sister hotel beach albatross. You can pick up towels from here too and there is a designated part of the beach you can use. Here you can snorkel which we did a few times on the right side of the jetty. If you enter the sea to the left you have the lifeguard whistling at you to say you can't swim even though there are signs saying its at your own risk. The beach to the left does not belong to pickalbatross. We did however go rockpooling here and found so much....we saw starfish,phlegm flatworms (they look as gross as it sounds) urchins,neon tetras. Some evenings we would catch a local bus for 50egp to Sheriton road where all the shops are to try and haggle the prices on bags,belts and tshirts. Some of the boutique shops just off the main roads where there were more locals seemed to be better prices as they were fixed prices. One shop on the main road wanted £60 per bag for a designer fake yet down the side street same bag for £18. Some of these places seriously take the p***. Exceptional hotel though can't fault it although neither one of us escaped having a bit of an upset tummy!

We liked everything. Luna park,the rooms and the food are amazing. Staff is also very friendly

We liked everything. Luna park,the rooms and the food are amazing. Staff is also very friendly

Everything good , hotel is clean ,

Everything good , hotel is clean ,

Staying with family great services

Staying with family great services

It is fantastic in all.everything is enjoying.we enjoyed animation too

It is fantastic in all.everything is enjoying.we enjoyed animation too

Excellent hotel especially for kids Staff very friendly and helpful DO NOT USE onsite photographer !! Overall the place is absolutely amazing and the staff are excellent and very efficient

Excellent hotel especially for kids Staff very friendly and helpful DO NOT USE onsite photographer !! Overall the place is absolutely amazing and the staff are excellent and very efficient

Very good experience nice to repeat

This hotel ia amazing from check in to check out . The hotel staff from managers to cleaners are all amazing and friendly and nothing is too much trouble. The good was good and so much choice The staff worked tirelessly to keep the place clean and tidy The entertainment staff work hard to keep everyone happy

This was our first time at the Albatros Aqua Blue, and it certainly won't be our last. First, we arrived early in the morning, and the receptionist completed the check-in process very quickly and told us to go for breakfast. After breakfast, we received our rooms 5443 and 5336. The rooms were good and spacious, and the room attendants were really good. I'd like to thank the room attendant, Ragheb. Second, the food was good and varied at breakfast and dinner. For lunch, we always ate at the snack bar, and the pizza was delicious. The restaurant and bar staff were always friendly and greeted you with a smile. The lifeguards at the pools and beach were always alert. I'd like to thank Mr. Mohamed at reception. I had some comments about a few things, and he helped me and resolved them, and everything was fine within minutes. This man works with great professionalism. I've seen him more than once when I'm at reception with all the guests. I think this man will have a great future in a few years. I'd also like to thank the hotel's general manager and his team; they are truly excellent.

This was our first time at the Albatros Aqua Blue, and it certainly won't be our last. First, we arrived early in the morning, and the receptionist completed the check-in process very quickly and told us to go for breakfast. After breakfast, we received our rooms 5443 and 5336. The rooms were good and spacious, and the room attendants were really good. I'd like to thank the room attendant, Ragheb. Second, the food was good and varied at breakfast and dinner. For lunch, we always ate at the snack bar, and the pizza was delicious. The restaurant and bar staff were always friendly and greeted you with a smile. The lifeguards at the pools and beach were always alert. I'd like to thank Mr. Mohamed at reception. I had some comments about a few things, and he helped me and resolved them, and everything was fine within minutes. This man works with great professionalism. I've seen him more than once when I'm at reception with all the guests. I think this man will have a great future in a few years. I'd also like to thank the hotel's general manager and his team; they are truly excellent.

Enjoyed our stay food staff 10/10 service highly recommend

Enjoyed our stay food staff 10/10 service highly recommend

We stayed here as a family of grandparents, mum and 10 yr old. We were met at reception by Tallat who I had emailed. He was helpful and allocated us rooms together as I had requested. The rooms were large and modern very clean with water brought everyday, a fridge to keep them cold. Always made up and soft towels. The staff around resort were friendly and helpful. We also enjoyed the sunbed service, the young man knew our drinks and was very attentive. The large pool was heated and though not warm, it was easy to get in. Towel service was great always plenty. The swim up bar did get very rowdy people got more drunk as the day wore on. It wasn’t nice to see or hear. Playing darts in the bar was not a good idea for a family resort. The slides and staffing were great. The food was ok nothing amazing but plenty of choice, always hot. The restaurants were never busy and never a queue. Evening entertainment was not great changed from the schedule everday and was only 30 mins, again waiter service was spot on. When you arrive use the QR code to book the a la carte which was really lovely and the complimentary trip to another Pikalbatross for a really special show. You are taken and returned by minibus. There is a 3 course meal provided with soft and alcoholic drinks. The food isn’t really kiddie friendly but I asked and my granddaughter was given chicken nuggets and chips. It was a a really nice trip. You can walk across the road and through the sister hotel to use the beach. It’s a steady 15 mins stroll. The beach has a bar you can use as part of your AI. I believe food is also provided. There are very comfy sunbeds and access to snorkelling. Unfortunately, there are no lifts so there can be a lot of stairs. We asked at reception for someone to collect our cases as we left. Do not miss the out of this world desert restaurant in the next hotel, we didn’t find it til we were ready to leave .. luckily .. it had such a great choice of cakes, pastries, chocolate fountain and hot drinks. I would recommend the hotel to families but I think the evening entertainment needs stepping up a bit. Lovely holiday.