Philoxenia Hotel Crete

Great location, warm family atmosphere and a warmth from the staff hard to beat! I’ve been going here for years and it’s their care and attention to detail the staff have has been nothing but the absolute best, clean and functional is an understatement , many thanks to the staff and young george the owner who has become a great friend, thanks again and see you all next year, John and mgt glasgow.

I love this Hotel I go a couple of times a year it is family run and nothing is a problem all staff are so nice anything you need they will assist you, the nights we have had in the hotel are amazing the barman apostles is amazing anything you need he will have it for you,the pool is so good and the rooms are very clean best of all George the owner what a man he’s so nice and what a Greek dancer he is, i tried but will need to learn before I return and that will be very soon this hotel is amazing and two minutes from the beach which is Beautiful and the food is great all pizzas are done in a pizza oven very delicious I’ve been twice this year and going to book up again hopefully August you certainly wont be disappointed with this Hotel, there’s also a spa and you can book a massage the girls are so nice and friendly, the rooms are lovely and won’t disappoint , the management desk have Tim and Vicky and they will go all out to make sure your holiday is the best one, I really can’t wait to return thank you to philoxenia hotel Malia 👱🏻‍♀️💕😘😘Xxx

This hotel is simply excellent. The location (close to the beach) the cleanliness, the food is amazing, both for buffet and a la carte, and for its service. The friendliness and willingness to accommodate is next level. I recommend the massages. It is family run, beautifully designed, facilities like nowhere else in Malia carefully considered and great value for money. The shining jewel in the already amazing crown is the Barman Apostolos. He makes an individual effort with every customer, has a smile for everyone, and also makes great cocktails. His service is so personal you almost feel like you were always friends! I wouldn’t recommend this hotel to people headed to the strip who are just in Malia to party, but to couples, laid back friends, families, everyone else, I could not think of anywhere better. I booked Malia as an experiment and have now booked my fourth trip thanks to this hotel. Jennie

Great hotel. Nice place, location- few minutes to the sandy beach and city center. Clean comfortable room. They have SPA zone, massage both service I enjoyed. Nice pool zone. Food is delicious. A bit same on breakfast, but dinner has quite good variety. Charming bartender Apostolos making perfect cocktails on your taste. Would recommend.

I travelled solo to join my friend on her holiday. From the moment I arrived , everything was perfect, The staff went above and beyond to make our stay special. All the staff friendly, helpful and bubbly . I had a fantastic massage at the spa , one of the best I've ever had . Rooms very clean , as was the whole hotel , relaxing and calm pool area , great vibes, great location, I can't wait to return . Karen

I stayed at Philoxenia Hotel with two family members for 12 nights in late September to mid-October, and to sum it up – it was excellent, from the area to the food. The hotel is located on a quiet street, so don’t worry – there’s no highway noise around you. It’s just a 3–5 minute walk to the beach, with a dedicated exit leading straight there, and even a shower next to that exit for rinsing off after swimming. Also, by that exit, there’s a children’s play area. I was pleasantly surprised by how close the shops were. As soon as you exit the hotel, there’s George’s Supermarket on the right-hand side, and on the left, a souvenir shop. Across the road, you’ll find another convenience store. Need a pharmacy? It’s just two right turns away – walk past George’s Supermarket, then turn right at the junction. For added convenience, you can rent vehicles (cars, ATVs, scooters, etc.) right next to George’s Supermarket. The hotel also has its own parking area near the beach exit. When it comes to food options nearby, there are some great local restaurants within walking distance. You’ll also find fast-food options like McDonald’s at the nearby junction, and even a KFC-style place just a few minutes’ walk away. The check-in process couldn’t have been smoother. Like any professional hotel, the staff greeted us warmly, found our booking quickly, took our passports for registration, handed over the keys, and showed us around. Check-out was equally efficient and friendly. Our room, located at the back of the hotel facing the swimming pool, was well-equipped and comfortable. It had a balcony, a separate toilet and shower (with the sink outside), a free-to-use fridge, satellite TV, and a safe. Cleanliness really stood out – both in the room and throughout the hotel. The cleaning staff did a fantastic job, changing towels every 2 days and bed sheets every 3 days. We didn’t experience any of the issues other reviews mentioned – no cockroaches, no bugs, nothing. Just a few mosquitoes, easily handled by closing the balcony door and turning on the A/C. The food was fantastic. Breakfast offered a solid variety, with enough choices to fill you up. If you didn’t like something, there were always alternative options, so you’d never leave hungry. Dinner was also diverse, with plenty to choose from. You can also order food and drinks from the bar menu during your stay. Now, about the dining space – I want to clear something up. I’ve read reviews claiming it’s completely outdoors and that if it rains, you’ll be left running for cover. That’s simply not true. Yes, it’s technically outdoors, but it’s a tent-like covered area with a solid roof overhead, so even in bad weather, you’re perfectly sheltered. Leaving out that detail feels like a lie by omission, and I think it’s unfair to the hotel. The pool area was great – the main pool is clean, large enough for many guests, and open from 8 AM to 10 PM, with a depth of 1.2m to 1.5m. There are plenty of free sunbeds around it. Next to the main pool is a kids’ pool, shallow enough for babies and toddlers to safely sit and play. The hotel also features a spa area (available at extra cost) that includes a jacuzzi, sauna, and heated pools. I believe there’s also a massage room next to the main pool, near the beach exit. The staff were all friendly, polite, and helpful, doing their best to make everyone feel comfortable. One pleasant surprise was the Wi-Fi quality – the hotel has Starlink, one of the fastest internet providers in the world, so connectivity was excellent. Overall, for the price we paid, this hotel was absolutely worth it. We came back for the 2nd year and are coming back next year already. I’d recommend Philoxenia to everyone – families, couples, party lovers, and those just looking for a quiet, relaxing getaway.