Pestana Village Garden Hotel

Pestana village has welcomed 3 generations of my family (me being the third) with open arms for years! My wife and I came on our honeymoon for the first time and all the staff have made our time here absolutely incredible! The reception staff are incredibly helpful and knowledgeable (Sofia especially) the bar staff are super friendly and make a fantastic sangria (manuel especially) and the trip organiser and liaison (Marcio) has bent over backwards to make our trip to Madeira contagious! All the staff at pestana village have collectively made our honeymoon a series of beautiful memories that we will never forget!

We have been going to Pestana Village for the past 15 years and whilst the service etc is very good the property itself is looking tired and indeed is due to close for renovations as we understand it at the end of the year. It is a pity that the photo shown on Tripadvisor is a photo of the adjoining hotel Miramar and NOT Pestana Village.

Very pleasant Hotel , convenient location - easy to get in to Funchal Centre using the 01 and 02 Bus service with stops at the end of the Hotel driveway. Some Rooms are a little dated and in need of a refurb, but generally the Hotel is Very clean and pleasant. Food is of a good standard, Not Fine dining perhaps, but served in nice surroundings . Special mention for Racquel on Reception, Who quickly and efficiently resolved a minor problem with our Room . All members of staff are Friendly, Helpful and professional . A good Experience for our first visit to Madeira.

We absolutely loved our stay at Pestana Village Garden Hotel! Madeira will always hold a special place in our hearts, as it was our very first family holiday with our 6-year-old son. From the moment we arrived, the staff made us feel genuinely welcome and at home. Everyone was incredibly friendly, professional, helpful, and kind, always going above and beyond to ensure we had a wonderful stay. We especially recommend this hotel to families with children. There are plenty of activities to keep kids entertained, including chess and other family-friendly options, making it easy for both parents and children to relax and enjoy their holiday. Thank you for helping us create such beautiful family memories. We can't wait to return!

We stayed in a self catering apartment exchanging our Anfi points. It was quite disappointing definately not luxury. The apartments were tired and dated .Hard uncomfortable beds and lumpy pillows. We had ants in the kitchen they tried to excuse this by saying it was a garden resort.On the plus side it is a good location with lovely gardens and the pool is pleasant.