PESTANA VILA LIDO MADEIRA 5 *

The staff are non intrusive and very helpful. The views are amazing and room is very clean. The breakfast was generous and timings were great for a lie in. The hotel is lovely and well located. Overall loved it!

clean rooms and nice views. However the pool area leaves a lot to be desired. I have stayed in 5 star hotels all over the world & never come across one that does not do pool service. Really poor. No atmosphere whatsoever, basic pool bar. No menus poolside so you can’t even see the lunch options. You get a sun lounger and thats it Stop serving food in evening bar 21:30 which is early as well. Won’t be returning here. Breakfast is basic unlike other true 5 starts there is no chef making eggs / omelettes it’s all served under a hot lamp. Potatoes at breakfast are very very dry. Happy to take your money but thats it.

Amazing location and probably the best sea front hotel in Funchal Atmosphere over all was great, staff very friendly and approachable, evening entertainment in the buffet restaurant very dated and geared towards the elderly Rooms - five star ⭐ overall but attention to detail in shower room and head board could have been better Cleansed very good and room maid extremely friendly Value overall was good however half-board basis poor. Evening buffet let the hotel down badly. Variety and quality of food is not what is expected of four star hotel. Food lukewarm and salad bar had flys constantly. Cheeses and salad not refrigerated and chef special left cold on hot plate??? No variety, night after night forcing us to eat out 3 our 7 nights. Would stay again but on a B&B basis

My third visit to this hotel with my mother in the last 12 months and this time my sister joined us for a few days. There was an initial mix up with the room, but this was sorted the following day and the rest of our week was wonderful as always. The hotel is spotlessly clean, and the outside areas are too, the staff are very friendly, and the breakfasts are excellent. We've been back a week and are already looking to visit again in September. This hotel is perfect for our needs!

We were put up at this hotel for 2 nights by Jet2 during a delay in returning home. We stayed in a lovely two bedroom suite. The buffet restaurant is a centre floor in the round building, as seen in the photo. Breakfast was both cooked and a nice selection of bread. Dinner was a good selection of dishes, meat, fish and vegetarian. Well labelled. A choice of hot and cold deserts. On the ground floor is a large pool, with a shallow section, ideal for small children and a slope with handrail. Ample sunbeds which were well spaced. Pool towels are provided. There is access via steps into the sea. The ground floor contains a snack bar restaurant, as well as a spa. There is also some outside seating. A good menu. We had fish and chips, which was the best I have tasted. Overall we had a lovely, unexpected two night stay. We would certainly return. We would like to thank the staff team, who made us very welcomed, under difficult and stressful circumstances.