Pestana Royal All Inclusive Ocean & Spa Resort

Lovely hotel with 2 pools and grounds. Very friendly and efficient staff. Especially Manuela Garanito in the restaurant and Mohammad on the bar. We Always found something pleasant to eat on the buffet and the choice we found to be good. Great that pool towels are provided and the Jacuzzi was nice to get into and the water was heated. It was nice that they tried hard to deter the Visiting Pigeons from around the outside eating area with visiting specialists with various Birds of Prey. The free bus to and from Funchal was handy although we did get a couple of taxis back as the last free bus back was 17:30. We will visit again and explore more of Madeira.

An outstanding experience from the moment we arrived at the hotel until departure one week later. The accommodation, food & drinks are of a high standard on an All Inclusive basis. The staff are attentive, professional & caring. In particular, a special mention for Manuela who works extremely hard to ensure the guests are looked after at breakfast, lunch & dinner. She is very professional, caring, cheerful & always gave a warm welcome. Also, Diego who is part of the events team. He is friendly & great fun. The gardens are beautiful & well kept. The swimming pools are clean & the staff check the water on a regular basis. The hotel is located facing the beach. The view of the sea & mountains is spectacular. All rooms are sea facing. The sound of the waves is so relaxing. We have travelled around the world & can honestly say that The Pestana Ocean Bay is one of the best we’ve ever stayed at offering excellent value for money. The hotel is located in a remote area but you can walk to bars & shops. The cave walk is nice & takes you through to the other side of the bay where there is a shopping mall & lots of hotels. There is a hotel courtesy coach that goes to & from Funchal city centre. We look forward to returning soon for another relaxing holiday.

I had an amazing stay at this hotel. The staff were incredibly friendly, welcoming, and always willing to help. They made my birthday extra special by surprising me with a cake and champagne, which was such a thoughtful touch. The views were breathtaking, with stunning sea and mountain scenery. There was also great entertainment every day of the week, which made the stay even more enjoyable. I would highly recommend this hotel and would definitely return again

Probably the most friendly team i have ever come across in hotels. From reception to bar restaurant and kitchen. Every single person had a smile all the time. Makes a whole world of difference to have a team that's happy. Small mistakes are easily forgotten with such a team. Rooms were amazingly spacious and very comfortable. Food was brilliant and didnt seem to cut corners on quality. Although vegetarian options were a bit limited so my wife couldnt really have much but plenty of salad and veg. Wouldn't have been able to survive on that for more than 2 days though. Good drinks and cocktails selection. Could have done with a pool bar. But overall a very pleasant stay.

The best hotel If you want to have fun and nice food Trust me really nice hotel

Fantastic all inclusive hotel next to the sea. The food was amazing, and offered a variety to suit all. Each night had a different theme for dinner which was displayed beautifully. All the staff work really hard and are very friendly, the entertainment guy was ace, and was very encouraging. Our room was lovely and kept clean to a high standard by the Housekeeping team. The sound of the sea each night was beautiful and the view was spectacular. The hotel is great value for money and also close enough to get about with a free bus service into Funchal twice a day. Can't wait to come again.

One of the best places I’ve ever stayed. Great staff, great food, great pool, great atmosphere. Genuinely 10/10 experience. Couldn’t recommend enough

A brilliant hotel, great team, wonderful location would come back

I received a warm welcome on checking in, I was offered a glass of Maderia wine and shown how to download the hotel information Rooms are spacious and overlook the sea Good entertainment. I extremely enjoyed my stay

Just spent a lovely week at this hotel. The place was lovely and clean, the staff were polite, helpful and friendly. The view of the Atlantic ocean from the room was stunning. I would definitely recommend this hotel and Madeira in general

The hotel is away from the main hussle and bustle. But thats why I liked it. Nice and chilled. Great staff, which makes the atmosphere here very friendly. The room was a very good size. With reasonable storage. The rooms are cleaned daily. Great value for money we thought too. Noise is to a minimum. All except the sound of the ocean. Which is very soothing. Great level of amenities too. Pool, sauna, steam room, tv for the world cup!! So that was great!! Would definitely recommend!!

Very nice staff Good food and Animation 10/10