Panorama Fort Beach AH

Beautiful place, delicious food and great service

I rarely leave negative reviews, but my family’s Fourth of July stay at B Ocean Resort was one disappointment after another. From the moment we arrived, the experience started off poorly. There were no bellmen available or luggage carts for guests to use. We had several pieces of luggage, so we were forced to leave much of it with the valet and come back later. Even then, there were still no carts available, so I had to make multiple trips back and forth carrying our luggage by hand just so we could make our dinner reservation on time. Unfortunately, things only got worse. After dinner on our first night, we returned to our room to find it was 78 degrees, even though the thermostat was set to 65. Around 1:00 AM, I called the front desk requesting a fan because the air conditioning clearly wasn’t working. After waiting nearly an hour with no response, I called back and canceled the request because I didn’t want someone knocking on our door in the middle of the night. The next morning, I went to the front desk, and they sent someone to repair the AC while my family went to the pool. When we returned around 2:00 PM, the room was still uncomfortably hot. Due to it being the Fourth of July weekend, the hotel was fully booked, so there were no rooms available to move us into. To the front desk staff’s credit, they were understanding and did what they could by giving us two $15 drink vouchers and a $100 valet credit. I appreciated their effort, but it didn’t make up for spending our family vacation in a room that never became comfortable. The most frustrating part happened after checkout. I received fraud alerts for charges on my credit card that I did not authorize. I immediately reported the issue to the front desk before leaving the hotel but was told I had to wait until the charges were no longer pending which made sense. After a couple of days, one charge for $161.61 posted to my account, while another for $148.98 remained pending. During this time I had already been in contact with the accounting department to resolve the situation. After confirming my stay they sent me an itemized receipt of the original purchases but has ignored my request for the signed receipt showing who actually made these charges. This was supposed to be a memorable family vacation over the Fourth of July. Instead, it was filled with unnecessary stress, an uncomfortable room, poor arrival service, and now unauthorized charges that I’m still trying to resolve. I sincerely hope management reviews this and takes steps to improve both the guest experience and the way customer concerns are handled. Unfortunately, based on this experience, I cannot recommend staying here

I stayed for 4th of July weekend. I had the most spectacular view of the fireworks from my room. A big shoutout to Mark from front desk, his hospitality skills are top notch! Overall, it was a lovely stay.

Dude walked and asked for review so here you go. Third time here, staff is really nice and helpful and the hotel is nice and fairly priced.

Davon was amazing and so hospitable. Enjoyed our time spent out on the property.

I have never stayed at a resort before and although I was only there for a night for a concert, I had the most enjoyable stay. To kick off, I was greeted at my room door with some unexpected treats, and then to a beachfront view. The room was spacious and accommodating. Mark at the front desk was also great with his customer service. He was nice, and got things done fast.

Marie was amazing! Helpful over the phone and in person and great service overall.

We had a fantastic stay! From the moment we checked in, we came in from Quebec City Canada and got in at 12:30pm after a long travel day. Our front desk attendant Zach welcomed us and made our miserable travel day turn around. It was our anniversary and we thought we booked a Belfort room and we didn’t and his hospitality and customer service skills changed that around and made it work. Zach was so inviting and fantastic. We also loved all the amenities, staff, and obviously Jules at the salty siren made our week! We love the b ocean. I can’t say enough but to recommend this hotel to everyone!!!

Went to see the Mermaid Show Brunch! The show and Mimosas were great, thanks to our Bar host Mark who made the experience for us! TY Mark! You are the best!

My recent stay was unfortunately marked by several significant safety and service concerns. The most serious issue involved a leaking air conditioning unit in our room that caused substantial water accumulation on the floor. While an engineer responded and cleaned up the water, we were informed that the unit could not be repaired until the following day. During this incident, my sister slipped and injured her toe. Upon returning home, X-rays confirmed that her toe was broken. Additionally, during our stay, my sister stepped on a piece of glass at the pool area and had to remove it herself with tweezers. We also experienced a security concern when housekeeping left our room door open after servicing the room. Fortunately, nothing appeared to be missing, but this was understandably alarming. Finally, because towels had been used to manage the flooding in our room, we requested replacement towels from the front desk. After two phone calls and waiting approximately an hour, no towels were delivered. We ultimately had to locate a housekeeping supply closet and use bed sheets after showering so that we could leave for our dinner reservations. I am particularly disappointed because this is a hotel I have stayed at many times and have generally enjoyed. The combination of a preventable injury, the glass hazard at the pool, the unsecured guest room, and the lack of follow-through regarding basic guest requests made this stay far below the standard I have come to expect. I have been calling and emailing daily to get in contact with someone for the past two weeks since the front desk always had an insane line or no one working it at all during our stay. Unfortunately no one is returning any calls or messages.

Marie!!! she was so amazing at the front desk. Also provided so many things that I requested, which was so amazing. She called and checked us to make sure everything was great. Wow never had someone ever like her at a front desk before and I travel a lot. Thank you, Marie for everything. Victoria and Shelly appreciate you.

I want to recognize Eldyce, the barista at the Starbucks inside the B Ocean Hotel, for providing exceptional customer service. From the moment I walked up to the counter, Eldyce greeted me with a warm smile and a positive attitude that truly brightened my morning. My order was prepared perfectly, and the care and attention to detail did not go unnoticed. As a Flight Attendant, I meet people in the hospitality industry every day, and I can genuinely say Eldyce exemplifies outstanding customer service. Thank you for making my visit such a pleasant experience. Your professionalism, kindness, and welcoming personality are a wonderful reflection of both Starbucks and the B Ocean Hotel. Keep up the fantastic work!

Ivan is the best of America 🤩🤩

With the summer months in South Florida why not try to spend it on a beach, especially the Atlantic Coast, not so much the west coast which leaves much to be desired, but I digress. Whimsically I decided to take a swing at something I hadn't done in a while, a stay on Fort Lauderdale Beach, once ground zero of Spring Break lore in a different era. But this involves a leap of faith, taking a chance- The property is clearly an older building, probably mid 70s to early 80s vintage. It is literally on the beach. There is an onsite restaurant and bar, not one patron in either. There is a tiki bar by the pool. There are "cabanas" for rent, these are not cabanas in the true sense of the word, basically they are a canopied lounger just so you know what you are renting, so if your expecting the tent with the TV and refrigerator with ceiling fan and all that, you are mistaken. There is a whole gaggle of vintage jet skis ashore I am sure this is a rental agency if you want to give those a try. I guess the "valets" are too pre-occupied with the World Cup, which is fine, we all want to see the match but at least bother to see why someone is leaving a car in your portico. Perhaps when le coupe du monde is over the full service will be restored? I could have cared less if they kept the car there all night, fine with me. It seems valet costs the same as self-parking aside from the minor consideration of gratuity so why just have them park it. There seemed to be ample parking available by the way. Word of advice: Before you hump all you bags inside and wonder why you cannot find a luggage cart, go over by the elevator shafts and locate one there, just enough out of eyeshot of the front door to not know they are there, what a perfectly intelligent place to put them. The rooms are obviously very recently rehabbed. They look very new. Oddly enough there are two doors, one onto the balcony and the other into the hallway. I wonder if the building in its prior life had the perimeter walkway into the rooms and that was changed by installing partitions and making the walkway into balconies. Possibly. There is an in-room safe and refrigerator. This is a closet and a desk. The outlets by the bed are not 100%, so before you assume your device is charging overnight for tomorrow's adventure, confirm the plug is actually working. Same with the USB-C plugs by the bed, some worked but some did not. There is an alarm clock but I could not get mine to change the time to the correct time. The bed is pretty comfortable. The bathroom has been recently retiled with matching floor tiles which go up the bathroom walls and shower stall. The shower has a waterfall spout and the ADA type shower head too. If nothing else, I will give this place credit for having the hottest water ever. The a/c is one of those wall mounted inverter types (more on that), remote controlled, and it works pretty well. TV package is reasonable and there is a bank of plugs if you want ethernet connection and HDMI to run a device into the television. There is a sliver of beachfront for your enjoyment. Currently there are sea turtles nesting so make sure to respect the marked areas. Along these same lines- people are very protective of their little slice of beach so do not trespass into cordoned off zones nor just assume a beach chair is a public fixture because surely it is not. The beach itself is littered with trash- people love to leave trash all over the place so you cannot walk a step without seeing litter in the sand, so wherever you sit you can expect to see some kind of garbage. This property is touted to be 100% smoke free, including cannabis. This is odd since I could smell burnt cannabis from the first moment I stepped out of the car on property. I believe it was being smoked on the pool deck. I was awakened overnight with the overwhelming odor of burning cannabis permeating my room. Supposedly security looked into it. Most likely someone was smoking it on a balcony, and apparently kept the going party all night since the odor never abated, the odor came through the inverter a/c and blew directly into the room. The following morning I checked out since the odor was almost unbearable and I didn't want someone to think I was smoking in the room and try to charge me for it. I am glad management did not hassle me too much about ending my reservation early. So here is where you decide. If you absolutely positively must have a beach vacation at a resort (even if in name only), then you will get a beach here, not resort but you do get beachfront. The rooms at this point are indeed well kept and I cannot say the room was not clean, because it was. However- again, the beach is littered with garbage and plan on cannabis being smoked around you so maybe you're okay with it, maybe not- knowledge is power. It was easy for me, I just packed up my bag, made my appointment downtown and jumped on a jet for the next place; so the beach is no novelty and I certainly didn't plan all year to come here for a vacation; if you in that position you might be disappointed. Walking distance to Golden Arches and a Dunkin's and a number of other "tourist traps", think plastic alligator souvenir places if the need arises.