PALOMA OCEANA

We flew out arriving 7th May, we stayed for 2 weeks in room 1323, this was our second visit, which says alot, and it gave meaning to the cliché of making memories. The building's and grounds are immaculately clean, the staff are friendly, always smiling and very helpful. The facilities are great, for instance 2 large pools, 2 kiddies pools, plenty of sun loungers, another pool with 4 mean slides, and then there's the beachside. This is a picturesque setting, a sandy beach, a turquoise sea, a beach bar serving meals and refreshments, and this reverts to a restaurant on an evening. The food is excellent, aways choice for us English, but other elements of foreign cuisine all mixed in, with exotic great tastes. The drinks are branded, there is entertainment for everyone, from a mini club for the kids, followed by a show in the amphitheatre, to a more subtle sound of a pianist in the main bar, or a little jazz on the roof top bar, all presented professionally. The Oceana to me is extremely good value considering what you get here. The rooms are spacious, plesently decorated, with a huge shower, I loved this aspect, it worked well. The all inclusive covers all areas of food and drink that you could wish for as mentioned, but the patisserie for the sweet tooths, the Turquoise bar for cocktails with Barisa, were the best for me. A few things I noticed that favours this hotel is it's very quiet, especially at night, the second is when talking to other guests, how many said they come back regularly, every year. We had some great interactions with other guests, conversations struck up in broken English, Turkish, and German. Our granddaughter struck up a friendship with a lovely German girl, they couldn't communicate but played, it was a moving sight. I'll finish with the lifeguards, especially Sidar, a wonderful young man who smiled and joked, and put that human touch to a difficult job. Keep up the fantastic work.

First time coming here it’s very beautiful staff are amazing and good cocktails, lufti and nizam the are always smiling and happy to help, Villa team really fantastic would come again

I have been to Paloma many times now with my family and each year they raise the bar. Arif and his team are amazing with a special mention to Nizam and Lutfi who look after us as we always stay in the villas. They both couldn’t do more for you, drinks remembered and brought to you through out the day, food orders done all making a truly amazing experience delivered with a genuine smile - thank you

The perfect all inclusive ! We stayed in the Lake Villas this year, excellent service from Nizam and Lutfi, always smiling and around to check everything is ok. You really couldn’t wish for a better place to stay. Already planning our next trip here.

Been coming here, staying in villas for 10 years. Every year has been amazing, the service is excellent. Special mention to Nizam and Lutfi, they are the so helpful, always smiling. We will definitely be coming back another year! Gets better each time we come.

At paloma oceana we had a heavenly getaway. We have now come 7 times and every time is perfect We can use all of the hotel this year, it is better this year. Our favourite year!! We stay in the villas and the service is amazing, Nizam and Lutfi the bar men at the villas provide an excellent service and make our stay perfect. Ayse the cleaning service is amazing. Thank you hotel management we will be coming again next year

We visited Paloma Oceana for a two week holiday as a family of 4 ( 2 adults,2 kids) on the second week my sister in law and her three children joined us. We had a fantastic time , met some amazing people and came home ready to book for next year! The hotel overall could not have done more to ensure a fantastic holiday , every single person we met worked ridiculously hard and always did it with a smile. Every member of our party of 8 (ranging from age 3 - 42) remained consistently entertained , fed and happy. Pools There are 2 main pools at the resort 1 relaxation pool and 1 activity pool. There are small children paddling pools by the side of these pools and a slide park with 7 slides. There are a team of lovely life-guards until 6pm every day at the pools and the beach. There was never any fighting for sun-beds, there are plenty. There are towel stations where you exchange towel cards for them. They are always clean and happy to exchange them throughout the day. Entertainment During night time there is a mini disco , sometimes bingo and shows or live music. The shows are thrilling and exciting. Our kids loved them The live music had everyone up on their feet having a boogie and a sing along. The animation team were always there to have a dance with or even to come and sit and chat and play uno Food and drink The main restaurant ( buffet) had a wide range of delicious food and desserts. There is an ice cream station with many delicious flavours. The drinks are served swiftly and there is choice for everyone , my picky 6 year old son never went hungry. There are many bars around the site. We also ate at the pizzeria and at the beach bar for lunch both lovely , at night time we visited all 3 à la carte restaurants the food is very tasty and the waiters couldn’t do enough to provide you with the best experience. Daytime activities Throughout the day there are many activities such as: water polo, football, beach volleyball, boules , archery and much more. There are also water sports on the beach front for an additional price. Cleanliness The staff worked extremely hard! There were always gardeners, pool attendants, cleaners. Always visible and always busy. The rooms were cleaned daily. The beds were spotless! Reception were always at the end of the phone to provide you with more pillows , get someone to come and fix things or to provide you with a new wrist band when it fell off. Guest relations happily and easily booked us a free shuttle to the sister hotel for the main water park which was great fun and only 15 minutes away. The Tui rep was knowledgable and had very handy tips , we booked the pirate boat and Land of Legends once we were there and both were great days out!! We had a fantastic holiday , the weather was glorious and the hotel was modern clean and had all the amenities , that being said it wouldn’t have meant anything had the staff not been there! People who stood out for us were : The Animation team - Yusuf , Luke (Uger), Fabrice Rosa and Aziz greeted us on Day 1 and made every effort to check in daily and chat , they were an absolute credit to the hotel , cheeky chappies who worked tirelessly long hours always with a smile on their face. Yusuf thank you for being so lovely! Uger what gwarn? :-) Fabrice thank you for your interesting chats and stories so full of energy and full of words of wisdom. The girls who hosted the mini disco , always smiling always full of energy and included everyone to join in. Hasan - lovely funny man always polite and making sure everyone behaved Çilem -the best waitress at Paloma knew our drinks without asking , they just appeared and I’ve never seen anyone work harder! Ramazan and all the waiters at breakfast , we were always greeted with a smile and then a coffee Soner - the best at passion fruit daiquiris! Ilhan - The waiter in wasi sabi looked after my daughter and nothing was too much trouble made our experience of the à la carte lovely We also ventured outside the hotel and shopped till we dropped , loads of shops in both directions and food options if you wanted to venture out!

From start to finish, our first trip to Turkey has been nothing short of fantastic. Every member of staff at Paloma Oceana has made us feel so welcome, but a special mention has to go to Orhan in the main restaurant. He is phenomenal at his job, always taking such great care of us while getting to know us on a personal level. His service has been truly exceptional. The entertainment team are an absolute credit to the hotel. They are amazing at what they do, interacting with everyone in such a friendly and professional way, making every guest feel included. We've especially loved the morning and afternoon darts competitions! A huge thank you to Ugur and Aziz, who have made this holiday so memorable. Their energy, kindness, and enthusiasm have been incredible, and thanks to them we're leaving Paloma Oceana not only with unforgettable memories but also with friends from all over the world. Thank you, Paloma Oceana, for an amazing holiday. We've loved every single minute and can't wait to return!

We are currently staying in the villa this is our first time staying at this hotel. The villa bar service has been amazing and very attentive to our needs friendly and efficient service from the lovely Nizam and Lutfi. Nihat is amazing with our room service friendly and helpful. Our room is always spotless by the very friendly and helpful Ayse. Management overall is very good and we would return again thanks to the friendly and helpful staff.

Fantastic hotel, location, and staff! Upon our welcome to the hotel, Hasan was incredibly professional, helpful, and was able to answer all my questions about my stay. The staff overall is very friendly and hardworking as such a fantastic resort!

Visited Paloma Oceana around 12 years ago with a big group of family members. This year for my children’s first holiday I decided to go back to the same hotel. The hotel is still amazing, clean, tidy, up to date furnishings etc. The staff members are all so polite and friendly and smiley. Entertainment staff make the atmosphere amazing. Uğur (luke) one of the few entertainment staff was incredible. He always had such a smiley, happy approach and always had a warm welcoming each day/evening. He really clicked with us all and made our holiday special. I would highly recommend to friends and family and I will be back again :)

We have had a wonderful holiday at Paloma Oceana. We have stayed in the villas and special shout out to Nizam and Lutfi. The best barmen!! Always so smiley, best service and really happy! They made us feel so welcome and went above and beyond. The hotel is extremely clean. Food was excellent, couldn't have asked for more!! Thanks to the hotel management, we will definitely be back again.

We just returned from a family trip to this wonderful hotel. If you are due to stay here then you’re in for a treat. Let me start with the food and drink. We went all-inclusive and didn’t regret it. The buffet has lots of variety with numerous live stations dotted about and is much better than you would expect. They also have the 3 à la carte restaurants you can visit once during your stay. But the stand out is the Quentine beach bar and the fresh pizza cafe by the main pool. These are open during lunch hours and offer sit down table service which feels premium. Another lovely touch is the fresh fruit cart and drinks cart that goes around the area a couple of times a day. Next the activities. These were plentiful and team were very friendly without being pushy. We did the aqua aerobics a few times with the kids which was enjoyable. The staff running the kids club were brilliant and work so hard, doing this during the day followed by a kids mini disco every evening @ 8.30pm. My kids loved this and joined in every night. Big thanks to all the ladies! The 2 pools are huge and there were always sun loungers either here or by the beach which is why even though the hotel is huge, it never feels overcrowded. The hotel itself is stunning and areas like the reception/piano bar/spa make it feel very premium. Another hidden gem is the rooftop terrace bar above the buffet. Once we discovered this, we went for drinks the last few nights and Kadir really looked after us, bringing over special mocktails for the kids. Overall, this is one of the nicest all inclusive hotels we’ve ever stayed in and I would highly recommend it. Special thanks to a few people who made it momorable including Ilhan at the Beach Bar, Abdullah in the buffet restaurant and too many Serkhan’s to mention.