Palmasol

Currently enjoying a holiday at this hotel. 2nd visit here and can highly recommend it. It’s located very close to the marina with access to directly across from it. The rooms are very comfortable and the staff are always very helpful and friendly. The entertainment staff in particular are great fun and work hard to ensure everyone (who wants to join in) are included. There is currently building work ongoing across the road however, there is no noise or any kind of disturbance from it.

Room was nice, if slightly small. Bathroom also slightly small but manageable. Staff were always polite and helpful. Approx 25 mins in taxi from Malaga Airport. Hotel was extremely clean. Would definitely recommend this hotel.

The staff weren't interested in helping us at all; we were simply left to find the lifts on our own and even had to ask other hotel guests where the breakfast restaurant was located. Speaking of breakfast, it was definitely not 4-star quality. Please be aware that there is an active building site directly across the road, and the noise starts very early in the morning. When I asked why they hadn't posted a warning on their website before people book, they simply replied that it was 'out of their control.' Our room was on the second floor directly facing the construction. The noise was constant—even after the building work had stopped for the day. If you are looking for a relaxing time and accommodation that doesn't charge rent for the pool towels and safe, I would highly recommend looking for a different hotel."

I can't believe that some of your reviewers were staying at the same hotel as us! We found the organisation of almost everything to be poor and most of the staff unfriendly/unhelpful. There seemed to be no management at all and staff did what suited them - especially in the restaurant. Food quality was variable from day to day ranging from poor to good, apart from the desserts of which there was always a good choice. It was difficult to know what a lot of the food was as about half of the dishes displayed didn't have signage saying what they were. Luckily, we had paid extra for a garden view so the extensive building opposite the hotel did not affect us. We expected to have to pay to hire towels for the pool/beach but not to pay a non-refundable 3.5 euros per day for each towel. Like most other guests, we bought our own from a nearby supermarket for a fraction of the price. There was a lot wrong with this hotel supposedly 4* hotel and we certainly wouldn't recommend it.

Palma Sol. - Palma Nube Reception - very poor They say first impressions last!!!! Upon arrival at the Palma Sol there was lack of customer care. We paid extra for a sea view but the photos say it all. Together with the lack of sea view , we faced a building site which was extremely noisy upon arrival. Horrendous site to look onto, let alone tolerate the noise. Told my daughter not to bother unpacking and we proceeded to raise complaint. As we stood at reception, refusing to return to the unacceptable allocated room, a fellow guest came to raise a similar grievance. Receptionist unable to assist, asked if we wanted to speak to the Diuty manager. A male member of staff came and bluntly told us "you got what you requested" and advised us to contact our agent. He also assumed we would've been told about the building works. The female duty manager showed face after one refused to back down and had receptionist attempt to find the fellow guest an alternative hotel, (in Torremolinos). We were ignored but stood our ground, then informed there was no alternative room until the next day. This was false information as another booking platform was advertising a double room for that night in our hotel. Having initially been told by the abrupt, male member of staff, to contact our agent, I proceeded to contact our travel to raise a complaint. Away from the room Issue, the lifeguard refused us entry to the pool at 1855hrs when it was open until 1930 hrs. The other nights people were there beyond 1930 hrs, so why were we refused on the first day? Did we have a black mark against us after the saga at reception? Next day was a local public holiday so we decided to stay put. Enjoyed a lovely breakfast at the hotel, even although one had to ask 3 members of staff before the granola got refilled. Two gems of girls did the hotel activities. Missed half the Pilates as reception said it was in the 'garden', that's where we were on loungers but the Pilates was on the stage in the bar area, not garden. The entertainment staff still did a short Pilates session with us, which was very kind. They also had us doing fun darts, well done to them for their friendly and professional attitude. Credit where it's due. Due to moving rooms as promised, we had left our luggage at reception until we got room allocated. We asked twice before receiving an email to eventually get notified by email at 1520 hrs that the room was available. We were now finally able to get a change of clothes, shower etc Superior room, they said. Well, that was questionable. No bede, you could barely turn in shower without knocking mixer tap. Lack of space on 'table'. No plug for kettle other than on bedside. Basically, the layout was all wrong and one questions how they call that a superior room. The sea view however was now had, so we will give them that. We did however lookout to a massive tree and couldn't see the pool area, which was the only sunny spot early evening but you were put out after 7.30pm. This aside, our trip was fab. Benalmadena beach and port area, with some lovely eateries, was lovely. We also enjoyed a trip to the vibrant, arty Malaga city. That's twice I've been to the area and would return but just not to the Palma Sol as in our opinion it's poorly managed.

On Arrival Hotel was clean and inviting. Work being done on new hotel straight across road and I thought this was going to be a problem. It wasn't. Didn't hear them once. Hotel reception staff were friendly enough and room was always clean and tidy. Could have been abit bigger but that wasn't a problem. We worked round it. Shower was Fantastic in room. Toilet was in an awkward position. Air conditioning in room was great. We couldn't get near the pool during our stay as people queueing first thing in a morning to reserve sun loungers and maybe not using them to later on in day. Very disappointing. We ended up going to beach most days and having to pay 7 or 8 euro for a sun lounger. Most staff in Hotel were friendly. Breakfast at hotel completely put me off. Breakfast was Lovely and Great Variety to choose from but some staff were unfriendly and dishes were not clean. I lifted a glass to get a drink and it was rotten. Ended up bringing my own water from then on in. Completely put me off. Overall nice enough hotel but just needs a few things addressed and it will be a Great hotel.

Animacion team fantastic, Isabella is amazing! We're having brilliant holiday, hotel is great !!!

We have just spent another fantastic holiday at the Palmasol would highly recommend nothing is too much trouble for any staff member. We have been going to the hotel and fingers crossed will be back next year.

We chose this hotel due to the location, a stone s throw from the Marina and minutes from the strip in Benalmadena. Jet2 offered to change hotels due to extensive building work opposite the hotel due we declined as the location was perfect for us and we don't spend a lot of time in the hotel room anyway. We had a fantastic stay. The hotel is spotlessly clean and the cleaners work extremely hard at maintaining this standard. All the staff are amazing and very friendly and helpful. We only stayed B & B but there was a good selection of good quality food on offer. We will definitely return to this hotel when visiting Benalmadena again.

Perfect location, beds so comfortable and air con amazing. Breakfast brilliant and great it's on until 11am. We loved seeing the cats again and I'm hoping since guests are not allowed to feed them that the hotel is taking care of there welfare etc. Its a mostly adults hotel which suits us so no kids running around screaming etc. The staff are constantly cleaning outside and inside and the pool guy the same so definitely well taken care of.

too many problems and upset that all the money it cost was a waste .

Great hotel location brilliant Rooms were nice clean Great food great value for money The atmosphere was exalant Only one thing some not all of the dinning room staff were not very nice but most were lovely and food was amazing

We stayed at this hotel for one week, and unfortunately, it is an experience we would not care to repeat. Several critical issues severely impacted our stay. Noise and lack of sleep The room had absolutely no soundproofing whatsoever. We could hear everything from both the hallway outside and the street. To make matters worse, the cleaning staff started at 08:00 every morning, communicating very loudly in the hallways. This made it impossible to relax or enjoy a quiet morning. Additionally, there was a construction site right across the street that operated from Monday to Friday, causing immense noise with metal cutting, hammering, and heavy work. Bathroom and room safety (A major issue) The bathroom in our room was extremely cramped. There was barely enough space to turn around, and almost no storage space for toiletries. However, the most serious issue was the door lock, which rarely worked. We complained to the reception a total of four times without encountering any understanding or effort to resolve the problem. On several occasions, we made absolutely sure the door was locked when we left, but upon returning after the room had been cleaned, the door was left unlocked. This happened throughout the entire week, which felt very unsafe. The buffet restaurant We had a very poor experience with the buffet restaurant. We were constantly met with dirty and sticky plates, and the cutlery was rarely properly cleaned. Furthermore, the food itself was tasteless and cold, making the overall dining experience very disappointing. The positives: Pool, service, and staff The only thing saving this hotel from a one-star rating is the excellent pool area. The entertainment team did a fantastic job, and we would also like to highlight the lifeguard, who was incredibly helpful and pleasant. The service at the bar was also great; we would especially like to mention the bartender from Ukraine, who was always in a great mood and provided fantastic service! Conclusion: If you value a good night's sleep, decent food, and feeling that your belongings are secure in your room, we cannot recommend this hotel. Thank you to the pool team for making our week a bit better.

We had a very enjoyable stay overall. The rooms were lovely and clean, with excellent air conditioning that kept the room cool even during the hottest parts of the day. The balcony was a nice size, and the shower was spacious with great water pressure. The cleaning staff were friendly and did a fantastic job throughout our stay. The reception staff were also welcoming, helpful, and always pleasant to deal with. The pool area was very busy during our stay, and it was difficult to find available sunbeds, so we chose not to spend any time there. However, the beach is only a short walk away, as is the marina, making it easy to find alternative places to relax. Sunbeds on the beach were well worth the €8, and there are plenty of lovely restaurants around the marina, all within walking distance. The only other thing to note is that the lifts are quite small, and there is a short but fairly steep hill leading up to the hotel. Because of this, I wouldn’t recommend the hotel for wheelchair users or anyone with significant mobility difficulties. Overall, a pleasant stay in a great location, with easy access to the beach, marina, and local restaurants.

The most disappointing part of this hotel.. the fact is even with half board you don't get any sort of drink with your evening meal without paying extra. ( including water) With temperatures in the mid to high eighties i find this absolutely disgusting and petty.

We are enjoying Palmasol at the moment. Excellent barbecue, excellent hotel!

Everything, location, service, cleanliness food was excellent. Room size an issue. We had a family room. The beds were amazing but little space to move around and not quite enough storage space, but overall would definitely visit again.

Lots of positives about this hotel. Just returned from 2 weeks all inclusive but so close to bars and restaurants would be a good b&b option too. Great food, clean rooms with very efficient air con, immaculate communal areas and pool toilets were superb. Have stayed at many hotels who says they have a no reserving sunbeds with towels policy but this hotel actually reinforces it and removes offenders towels which we found worked - we never had a problem getting a bed as a result. Thoroughly enjoyed pilates and yoga sessions with Nadia and Isabella who were brilliant and so friendly. Yes, there is building work going on opposite the hotel and our room looked onto this but we don't go on holiday to be in our room so it didn't bother us. My only negative is that I prefer outdoor dining, but the snack bar serves food outside and there is a weekly barbecue.

Nice hotel if you are looking for clean and great location. Let me start off by saying, this hotel was always very clean and smelt glorious, would love to know what they used. Similarly, would always see the cleaners making sure everything was clean and there was someone everyday checking the pool levels - we loved this. The pool area was lovely, was great how the ‘no reserving sun-beds’ rule was actually enforced! The hotel is the perfect location for Benalmadena/Torremolinos, the marina is opposite and can take a stroll down the promenade. We also took a ferry over to Fuengirola from a marina port to the Tuesday market as the hotel was also close to this. Benalmadena holds such a special something for my husband and I and the hotel was lovely for us. There were however a few things I would like to point out: - At the time of writing (June 2026), there are building works opposite the hotel. We were only advised of these once we had booked, I don’t however blame the hotel for this - I blame our agent for not advising at the time of booking. - Some of the front end staff unfortunately have a bit of an attitude - this is what I have given the less point for. - I had emailed soon after receiving the email about the building works being there and I had asked for details of an upgrade or a pool view room as we were there for our 11 year wedding anniversary. At this point, I was advised they will see what they can do at the time - there wasn’t any mention of a paid option to upgrade or different room so I assumed this meant they would keep us away from the building works. How wrong I was! When I spoke with them about it, I was very polite but unfortunately the lady I was speaking to become very defensive and told me I would need to go back 2 days after our arrival to see if there was another room available to keep away from the building works, by which point we would have already unpacked. We wasn’t entirely happy with how this situation was dealt with and we felt very brushed off! The accommodation/room was therefore a massive let down for us and we were very disappointed by it. Overall, a nice stay but I can’t say I would want to stay here again because of the mentioned! It did unfortunately put a bit of a downer on our holiday. However, if you like clean and great location above everything else - this is the right place for you.

Enjoyed our stay here . Most things were very good, the room could perhaps do with updating / more storage space and evening meals could sometimes be a little hit or miss but I generally found something I liked . Staff very friendly.